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All 140 Columbus hotels

Quality Inn and Suites North/Polaris

2.5 of 5 Hotel   |   7500 Vantage Drive, Columbus, OH 43235-8401 (Formerly Days Inn & Suites Worthington)
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64%
Ranked #56 of 140 hotels in Columbus
A recent review
  • Overview
  • Reviews (146)
  • Photos (61)
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146 people have reviewed this hotel

Traveler rating
    50
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    23
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    11
See reviews for
41
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
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English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My husband & I & parents were in town due to a death in the family and stayed for two nights at this wonderful hotel. Not only were the rooms afordable but very very clean and modern. The staff especially, Michael, went above & beyond to make sure our stay was enjoyable (from printing tickets to ensuring we had everything... More

Was this review helpful? Yes
Michael B, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Thank you for your kind words in regards to the hotel and the staff. We strive to create an experience for each and every guest. Thank you again, and we look forward to serving you again in the near future. More

Pittsburgh, Pennsylvania, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When we checked into our room, and I went into bathroom toilet handle was broken, so we got switched to new room. That night when when we got back and went to new room the battery in smoke alarm was chirping took out batteries but was still doing it. So at 11:00 at night we were moved to another room... More

Was this review helpful? Yes
Michael B, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Thank you for choosing the Quality Inn & Suites North/Polaris. We apologize for the inconvenience you experienced during your recent stay. Be assured we are looking into corrective action to prevent this issues in the future. Thank you for your compliments in regards to our housekeeping staff. Thank you again for the feedback, and have a great day! More

Ohio, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

I got a better price by calling the hotel directly, than what I could find online. It was a price that I felt comfortable paying with hotel features that were important to me. We enjoyed the breakfast buffet that was offered and the staff that I dealt with were friendly. What I didn't like about my stay was the trash... More

Was this review helpful? Yes
Michael B, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Dear valued guest, thank you for your detailed feedback in regards to the experience you had at our property. We appreciate it because we strive for excellence. Thank you for your kind words so we way improve and create an even better experience for our next guest. We apologize for any inconvenience you may have experienced. Thank you again, and... More

Memphis, Tennessee
1 review
4 of 5 stars Reviewed 4 weeks ago

The name says it all. Most what you are expecting from hotels is the quality of service. What we have received was quality of service with human face. The room was very clean and comfortable. The staff were willing to respond to everyone's need. Zoey and Ryan treated me and my wife with respect and personalized service. We will definitely... More

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Michael B, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Thank you for staying at the Quality Inn and Suites North Polaris. We appreciate your positive comments in regards to the staff. Thank you for taking the time to share. Have a great day, and we hope to again serve you in the future. More

Paducah
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

Brekfast starts too late, average service, we expected little too much being choice hotel group. No elevator is very difficult for parents with kids, and also with old parents.. This motel does not even have a swimming pool. I never knew quality inn does not have swimming pool.. I personally booked my room based on my 2-3 typical requirement. Swimming... More

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Robyn T, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Thank you for taking time to provide feedback about our property. In your comment you indicated you were not satisfied with the bathroom size and lack of swimming pool. We are excited to report we are renovating our rooms to include more space. Our intentions in constructing a swimming pool are still good as the plans are drawn. We appreciate... More

Boston, Massachusetts
1 review
1 of 5 stars Reviewed 4 weeks ago

Unresponsive, bad approach to business travel. Asked for help in reservation change, was lied to, spent two months resolving. They don't answer their phone. The people are not helpful. I am very unhappy with this place.

Was this review helpful? Yes
Michael B, General Manager at Quality Inn and Suites North/Polaris, responded to this review

Dear valued guest, thank you for taking time to provide feedback in regards to our property. We appreciate your comments as we strive to better ourselves. I apologize for falling short of your expectations and in doing so we did not meet our own. If there is anything else we may do for you please do not hestitate to ask.... More

Ada
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed July 27, 2014

This hotel is not near Polaris. Also, the queen suite is not a suite type room. The room was very small, room enough for only a queen bed. There were no sitting chairs, only an office type of chair next to a wall mounted type of desk that had a refrigerator and microwave at arm length away from chair. Very... More

Was this review helpful? Yes
Michael B, General Manager at Quality Inn and Suites North/Polaris, responded to this review

David, Thank you for taking time out of your busy day to provide our property with feedback. We always strive to better our service and product. In your post you indicated you were dissatisfied with the size of our guest rooms. We apologize for any inconvenience you may have experienced. We are very excited about our upcoming renovation in which... More

1 review
2 of 5 stars Reviewed July 26, 2014 via mobile

I stayed here 2 years ago and had a great room on the second floor so I thought I would stay in this hotel again. This year I had a mediocre room on the first floor. The hallway smelled of cigarette smoke and BO, and the room smelled musty. On my second day stay, I got a call around 9am... More

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Deb I, Sr. Vice President at Quality Inn and Suites North/Polaris, responded to this review

Thank you for your comments. We have a monthly service with Terminex to prevent any unwanted pest activity in our hotel. We pay for the service to assure that all rooms are serviced each month including common areas and breakfast area. We are a non smoking hotel. Unfortunately there are guests that do violate the policy. We will immediately remove... More

1 review
5 of 5 stars Reviewed July 22, 2014

Nice, clean, quite hotel. When we first arrived there seemed to be some tension between the gentleman and young lady regarding our rate. I had called earlier and was given a price but when I arrived the gentleman told me it would be $30.00 more, it was resolved with no issue. Detour around hotel was a little annoying but no... More

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Lima, Ohio
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

Great service. Night attendant Ryan was extremely professional and adept. Making phone reservations for others while still tending effectively to me. He's an asset to the company and testament to the quality in Quality Inn & Suites. Keep up the good work and continue to provide the home away from home feeling.

Was this review helpful? Yes 5
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Additional Information about Quality Inn and Suites North/Polaris

Address: 7500 Vantage Drive, Columbus, OH 43235-8401 (Formerly Days Inn & Suites Worthington)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn and Suites North/Polaris 2.5*
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Also Known As:
Days Inn And Suites Worthington
Days Inn & Suites Worthington Hotel Columbus
Days Inn Worthington
Worthington Days Inn
Quality Inn And Suites North/Polaris Columbus, Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style
#9 Best Value Hotel in Columbus #52 Business Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
We are an award-winning 5 Sunburst Days Inn & Suites. We presently hold the title of CHAIRMAN'S AWARD!!! We offer a complimentary breakfast including Belgium Waffles, hard boiled eggs, biscuits and gravy, yogurt, bagels, danish, donuts, hot and cold cereals and a selection of juices. We offer free wireless internet and a fitness center. Our beautifully appointed rooms come equipped with microwaves, refrigerators, iron and ironing boards and coffeemakers. We are within walking distance of multiple restaurants including J Alexanders, Bravo, Champs, Gilberts Steakhouse, Ruth Chris, The Fish Market and The Winking Lizard. We are fifteen minutes from downtown Columbus. We welcome the opportunity to have you experience our excellent customer service in Worthington. ... more   less 
Number of rooms
80

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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