We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Columbus hotels

Extended Stay America - Columbus - Polaris

2.5 of 5 Hotel   |   8555 Lyra Drive, Columbus, OH 43240 (Formerly Extended Stay Deluxe - Columbus - Polaris)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 10% Today!
Save Saved
You added Extended Stay America - Columbus - Polaris to your Saves list
Extended Stay America - Columbus - Polaris
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
67%
Ranked #62 of 141 hotels in Columbus
A recent review
3 of 5 stars reviewed 6 days ago
kevin84 Peterborough
  • Overview
  • Reviews (82)
  • Photos (31)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (21)
  • Location
  • More
Write a Review

82 people have reviewed this hotel

Traveler rating
    31
    23
    16
    8
    4
See reviews for
17
14
9
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Peterborough
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Rooms are very spacious with a kitchenette attached. Reception staff friendly and helpful. No laundry service only cleaned once a week. This is very much a self catering establishment. Will probably stay elsewhere on next visit.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Thank you so much for sharing your experience with us. I am pleased to read that you found your room to be spacious and that our staff was friendly and helpful; however, I do apologize that our housekeeping policy did not meet your needs. Your feedback will be helpful to us as we continually work to improve our hotel. Thank... More

Chennai (Madras), India
Contributor
19 reviews 19 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Been here for couple of months for work. Great location, right close to all the major shopping and eateries in Polaris. Yes slightly far from downtown but I think it is a chilled out place. Rooms are clean and spacious and space for self cooking. Love this chain of hotels. May be not for family vacations and all though but... More

Was this review helpful? Yes
Fremont, Ohio
1 review
3 of 5 stars Reviewed 2 weeks ago

Used Priceline Express Deals, so price was great. Room was very clean, water very hot and I did get a non-smoking room, but there were smoking rooms on my floor and the smell in the hallway gave that away. Knew the breakfast was more of a 'continental' type — advertised as 'Get and Go,' but there was NO fruit available... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Judy - We want to thank you for taking the time to post a review of your stay. Please accept our apologies that we did not have any of the fresh fruit available during your stay. We will work on providing a consistent supply of fruit for our guests. Still, we are glad that your room was comfortable and that... More

Sault Ste. Marie, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We spent two nights at this hotel. Our first room smelled very funky and upon investigation I found a bag of garbage under the sink that was REALLY rotten. I went to the front desk and the clerk was very apologetic and changed the room immediately and said that she would look into the problem. The new and fresher smelling... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Leslie - We received a copy of your review, and wanted to take a moment to personally respond. We are very sorry to hear that your first room had an unpleasant odor, but are glad that our staff was able to remedy this for you in a timely manner. We apologize that our customizable kitchen packs were not explained to... More

Crossville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The hotel looks nice from the outside and it has a nice pool but that's about the only good thing I can say about it! There's was food in the fridge, the microwave was disgusting, there was no toilet paper, there were only 2 towels for 5 people and we asked for more we were told that they didn't have... More

Was this review helpful? Yes 1
Massillon, Ohio
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We checked in and found that we were in a smoking room! Ugh! There were no non-smoking rooms available. The woman at the front desk was very sympathetic and we understood that there was nothing she could do.

Was this review helpful? Yes
Oxford
1 review
5 of 5 stars Reviewed 4 weeks ago

This Extended Stay went above and beyond my expectations! The entire staff was courteous, informative, and extremely helpful! The pool was as expected: open appropriate hours and more clean than most outdoor pools!

Was this review helpful? Yes
Haymarket, Virginia
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 21, 2014

About the only thing going for this place is the location. It has an abundance of shopping and dining very close! This place is not going to wow you in any way... So i think knowing this from the start you won't be too disappointed.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed your location during your visit with us and that you were satisfied with our hotel overall. Thank you for choosing Extended Stay America. We hope to see you again in the future. More

Gurgaon, India
Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed June 2, 2014

I had heard a lot of not very good things from my friends about extended stay in general but i was pleasantly surprised after coming to this hotel. It has packed all you need in one room to make your stay comfortable if you are staying for long. Best part is a big supermarket is across the street which has... More

Was this review helpful? Yes
Milwaukee, Wisconsin
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed June 1, 2014

There are a lot of hotels in the area, and I've stayed at others, but I needed a room with 2 or 3 beds. This one had a sofabed, so it fit the bill. On the plus side was the location. It's a great area with a lot of shopping and dining. Now the negative side. Front desk was staff... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with our location during your stay with us. Still, I apologize that our staff did not attend to your needs in a professional manner. As well, I apologize for the cleanliness issues you encountered and I am sorry that our... More

Owners: What's your side of the story?
If you own or manage Extended Stay America - Columbus - Polaris, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Extended Stay America - Columbus - Polaris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Columbus - Polaris

Address: 8555 Lyra Drive, Columbus, OH 43240 (Formerly Extended Stay Deluxe - Columbus - Polaris)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Columbus - Polaris 2.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Extended Stay, Hotels.com, Tingo, Orbitz, Priceline, BookingOdigeoWL and Venere so you can book your Extended Stay America - Columbus - Polaris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Columbus Extended Stay

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Columbus with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
123

Questions & Answers

Questions? Get answers from Extended Stay America - Columbus - Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer