We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Columbus - Polaris

2.5 of 5
Hotel website
Hotel deals
8555 Lyra Drive, Columbus, OH 43240 (Formerly Extended Stay Deluxe - Columbus - Polaris)
Special Offer
SAVE 15% TODAY!
Extended Stay America - Columbus - Polaris
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #80 of 142 Hotels in Columbus
A recent review
5 of 5 stars reviewed 6 days ago
AmyConverse Woodville, Ohio
Add Photo Write a Review

108 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    36
    31
    22
    11
    8
See reviews for
23
19
13
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (33)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (20)
All months
Woodville, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I brought my daughter here for a two day stay while we waiting on my son to attend a camp at OSU's campus. The room was clean and updated, the staff was friendly, and the outdoor pool was nice. The "breakfast" is not as elaborate as many hotels provide these days...it was simply granola bars, fruit and a coffee machine,... More 

Was this review helpful? Yes
Ellicott City, Maryland
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a budge hotel so it's not the same caliber as the Residence Inns owned by Marriots. We were on the way home from a long trip and just wanted a place to put up the night to break the long drive. The hotel is reasonably clean, conveniently located near gas station, restaurants and freeway. Understaffed (only one person... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

At first blush, this place looks fine due to a relatively recent facelift. But it seems to be chronically understaffed--the poor girl at the front desk was required to take several long, involved phone calls about future bookings while gamely trying to check people in, so the process took much longer than it should have. The first room I was... More 

Was this review helpful? Yes
Montichiari, Italy
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 16, 2015

I had a very different experience than many of the other reviewers because our room at the Extended Stay near Polaris Mall was clean with lots of space and furniture. Our room was a two bedroom with a sofa bed as well as a recliner, TV, full-sized fridge, and stove (I think). We only stayed one night, but this would... More 

Was this review helpful? Yes
Dover, Indiana, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 4, 2015

Two non smoking rooms were booked over internet. They were smoking. Other people checking in and none of the rooms were ready. It was after 5:00 p.m. Check out is 11:00 why not ready? Breakfast was okay, grab and go. Credit card was charged more than confirmation price. I won't stay here again. Too many other hotels in area to... More 

Was this review helpful? Yes
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 25, 2015

Just stayed here through a booking with Hotwire.com (got a smoking rate now -- I question the deal) ... Room was ok -- drains were slow/backed up (no help from staff) and the AC unit in the bedroom -- WOW was it loud ... just constantly grinding and trying to keep the room SOMEWHAT comfortable (70 degrees). Did not sleep... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 22, 2015

I have stayed at an Extended Stay before, and it is much like a studio apartment. If you stay over a seven day period, they are supposed to come once in the middle of it to clean and tidy up. That never happened. If you need your towels refreshed, you must take them to the front desk. The grab-and-go breakfast... More 

Was this review helpful? Yes
cincinnati
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 12, 2015

I got this hotel at a discounted rate with HW and they consider this a 3 star hotel. What a joke that is. First of all, checking is a big ordeal for these employees and even getting them to the front desk at 5 in the afternoon was an accomplishment! Myself and another customer waited over 5 minutes for someone... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 9, 2015 via mobile

The entire third floor reeks of smoke. I assume all of the rooms reek of the smell of curry. The first room they put us in, the smell was overwhelming. And the air conditioner didn't work. So they looked for another room for us. The second one they checked was just as bad. The third one we stayed in smelled... More 

Was this review helpful? Yes
Columbus, Ohio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 5, 2015

Very clean, efficient, well appointed. Excellent customer service! Beware that this is a smoking hotel and that some of the rooms (especially on the 3rd floor at the back) are smoking rooms. If you do not wish to have a smoking room, or one that has any sort of smell, it is best to request one close to the front... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review

It is so rewarding to read that you had a great stay with us. Thank you for your comments. I truly appreciate your feedback regarding our hotel and staff. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (18)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (6)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Dining (3)
Viewed
Hotel & grounds (2)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Columbus hotels
0.1 mi away
Candlewood Suites Polaris
Candlewood Suites Polaris
#43 of 142 in Columbus
4.0 of 5 stars 111 reviews
0.7 mi away
Holiday Inn Express & Suites Columbus-Polaris Parkway
0.2 mi away
Comfort Inn North Polaris
Comfort Inn North Polaris
#33 of 142 in Columbus
4.0 of 5 stars 157 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
Hilton Garden Inn Columbus/Polaris
0.8 mi away
Homewood Suites by Hilton Columbus/Polaris
14.7 mi away
BEST WESTERN Suites
BEST WESTERN Suites
#29 of 142 in Columbus
4.0 of 5 stars 188 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay