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Comfort Inn North Polaris

#32 of 142 Hotels in Columbus
Certificate of Excellence
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8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
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Comfort Inn North Polaris
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Comfort Inn North Polaris
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157 Reviews from our TripAdvisor Community

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Traveler rating
    72
    53
    21
    7
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Zanesville, Ohio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This property was the perfect location for our little overnight trip! My sister and I took our daughters to the Columbus Zoo on Tuesday ... and then SkyZone and Magic Mountain the next day. There are good restaurants within walking distance as well as up and down Polaris Parkway. Magic Mountain is right behind the property. The room was clean... More 

Was this review helpful? Yes
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

This hotel is located right by Polaris mall and shopping. Plenty of restaurants and shopping. It was very clean, economical, updated, and offered extra amenities like an indoor pool and weight room. The morning continental breakfast was fantastic. I couldn't believe the selection and the lady keeping it stocked and clean was pleasant and such an amazing worker. We go... More 

Was this review helpful? Yes
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for the high marks and informative review. We pride ourselves in the service and breakfast bar so many have enjoyed. Our great location as well. We hope to see you again soon! More 

Illinois
Level Contributor
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff was great. Price was right. Close to a good mall and not far from downtown Columbus. Hot tub jets didn't work properly...well, ONE did. The rest had no pressure. Key access to the door nearest our room didn't work so we had to go through lobby every time.

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your review and your kind and helpful words on the door lock and hot tub. We'll follow up on that. Sorry for the inconvenience. More 

Normal, IL
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were driving 9 hours from central Illinois to Northeast Ohio with a 20 month old for vacation. Needless to say, we did not do the drive in a straight shot. We stayed 2 nights in 1 bedroom King suite at the Comfort Inn North Polaris. The room was large, clean, comfortable and reasonable (we stayed in a different city... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the time to review. It's always a pleasure when some is so appreciative of our clean and updated facility and amenities. Please come back and see us again and again, as so many others who enjoy our great location and the many things to love about Polaris/Columbus! More 

Hamburg, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Clean, comfortable, rooms to relax in after busy days enjoying city of Columbus' attractions---very close to the Columbus Zoo. Hot and cold breakfast offered a good variety of choices. Staff very courteous and helpful..

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for staying with us and taking the time to comment on your recent visit to Columbus and the Comfort inn Polaris. Thanks for your high marks and kind words on our facility and amenities. Most of all a big thanks for mentioning our friendly and helpful associates. We share these comments and is a huge boost to our associates... More 

Cleveland, Ohio
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 24, 2015

I just stayed overnight here for work. Located in the northern part of Columbus, easy access to highways 270 & 71, close to many restaurants and shopping, safe location. Although I was in and out I was satisfied with this hotel. It was clean, safe, updated...I have no complaints. Free continental breakfast was great and included waffles, eggs, oatmeal, etc...more... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Just a quick note to say thanks. We are glad you enjoyed your stay here and welcome you back to Polaris/Columbus real soon. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

Our son plays travel baseball and hockey so we are on the road a lot. We are choice rewards members and stay at comfort inn whenever possible. This is possibly the nicest and cleanest one we have been to. Lots to do with magic mountain right behind it and the mall across the street. The only downside is the breakfast... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

We're not arguing with you! (smile) Thanks for taking the time to comment about so many conveniences the hotel and area has to offer. More importantly we thank you so much for the compliments on cleanliness. We will share this with our associates! More 

Conneaut, Ohio
1 review
2 of 5 stars Reviewed May 26, 2015

Traveled to Comfort Inn North Polaris Memorial Day weekend May 23-25th. Booked through Sams Club because it was a few bucks cheaper and who doesnt like to save money? According to the Sams Club site the hotel amenities included a refrigerator and Microwave. Our room had neither. Upon first walking in the room there was a strong odor of cigarette... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

So many travelers enjoy our nice, clean and updated facility again and again. In this instance I'm sorry we didn't live up to your our our high standards. I'd like to learn more about your experience, the booking channel at Sam's and more. Please contact me directly so we can try and make improvements on the things you mentioned. Thanks... More 

Poland, Ohio
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 17, 2015

This is a nice Comfort Inn - Stayed here recently for just one night. The location is great! Close to everything you need, restaurants, etc. Easy on & off from I-71. The hotel is clean and nice. The staff was efficient and friendly. Rooms are updated, and overall very nice. Would definitely stay here again. Good value.

Was this review helpful? Yes
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the time to comment on your visit to Columbus and the Comfort Inn Polaris. We are so glad your appreciative of our recent upgrades, amenities, including our free hot breakfast bar. So many things to do in see in the area, and Polaris is in the heart of it all. Easy access as you mentioned to interstate... More 

Kenova, West Virginia
2 reviews
5 of 5 stars Reviewed April 26, 2015

Front of hotel very inviting-beautiful flowers, clean, and nice bench to sit outdoors. Room was very clean and very comfortable. They thought of everything. Nice touches such as extra hook in bath by the shower, 2 toilet paper dispensers, 2 pillows extra soft and 2 pillows extra firm on bed. Someone is thinking from the guests point of view--I really... More 

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