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Comfort Inn North Polaris

#30 of 142 Hotels in Columbus
Certificate of Excellence
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8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
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Comfort Inn North Polaris
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Comfort Inn North Polaris
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149 reviews from our community

Traveler rating
    68
    51
    20
    6
    4
See reviews for
52
31
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poland, Ohio
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a nice Comfort Inn - Stayed here recently for just one night. The location is great! Close to everything you need, restaurants, etc. Easy on & off from I-71. The hotel is clean and nice. The staff was efficient and friendly. Rooms are updated, and overall very nice. Would definitely stay here again. Good value.

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Kenova, West Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Front of hotel very inviting-beautiful flowers, clean, and nice bench to sit outdoors. Room was very clean and very comfortable. They thought of everything. Nice touches such as extra hook in bath by the shower, 2 toilet paper dispensers, 2 pillows extra soft and 2 pillows extra firm on bed. Someone is thinking from the guests point of view--I really... More 

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Virginia Beach
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms, halls, everything was very clean...a big plus. Beds were very comfortable and hotel and surrounding area was quiet. The only down sides were: 1) our key didn't work in the room, so I had to get it replaced several times. It may actually be the reader. Not convenient when checking in late and tired. 2) the refrigerator in the... More 

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1 review
5 of 5 stars Reviewed April 12, 2015 via mobile

Excellent hotel! Would definitely go back! Rooms were up to date, continental breakfast was GREAT, and service was excellent! Had a well-maintained pool, hot tub, and work-out room! Would definitely go back!

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Warren, Ohio
Contributor
12 reviews 12 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 7, 2015

Stayed here for one night. This hotel was one of the cleanest hotels I have ever stayed. The bed was very comfortable. They provided both soft and firm pillows. The shower has the extended shower rod that makes a HUGE difference! The breakfast was more than I would expect from a continental breakfast. It had sausage, eggs, biscuits, gravy, make... More 

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Shelby, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Friendly staff as always love the renovated breakfast area. Highly recommend this hotel. Easy access from & to the highway We will be staying here many more times this soccer season. The rooms are very comfortable and spacious. Thanks Joe for having a great staff and place to stay

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your recent stay comments. We're really excited about our extended breakfast area seating and new décor. Thanks for your kind words about our associates. We look forward to your many returns. GO COLUMBUS CREW SOCCER! More 

Mount Vernon, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

We booked a romance package thru a company on the internet for this hotel, however the company failed to fax our reservation to the hotel. Upon arriving they had no record of our reservation. The staff went over and beyond to get us the room despite the fact that there was only one room left. The hotel was clean and... More 

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Marysville, Ohio
Top Contributor
52 reviews 52 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 3, 2015

My husband and I needed a hotel in the area for the night because we had a medical appointment early the next morning and they were calling for bad weather. It was a stressful situation, so a nice stay in this hotel was very welcomed. The staff was friendly and our room was clean, comfortable and newly remodeled. For being... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your comments on your recent visit here in Columbus at the Comfort Inn Polaris. Whether we receive positive feedback or areas we could use improvement, we're glad you took the time out to do so. Thanks for your high marks on our recently renovated rooms that everyone enjoys, our high quality complimentary breakfast and most of all our... More 

Senior Contributor
31 reviews 31 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 28, 2015

I've stayed at several hotels in the Columbus area and this is right there at the top of the list. The room was in the 4th floor and quiet and the staff was pleasant. They are renovating and supposed to be completed in March. The room was updated and very nice. I'll definitely stay here again when I'm in the... More 

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Trafford, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 31, 2014

I spent one night at this hotel. The rooms were nicely remodeled and clean. The breakfast was good with eggs, sausage, biscuits, gravy, waffles and more. The staff was friendly. The pool water was warm. The hot tub was big enough for six.It was easy to check out. I have no complaints.

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