We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn North Polaris

2.0 of 5 8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
Hotel website
Hotel deals
Special Offer
Choice Privileges Points
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Comfort Inn North Polaris
Professional photos View all
Browse nearby
Comfort Inn North Polaris
Write a Review

139 reviews from our community

Traveler rating
    61
    48
    20
    6
    4
See reviews for
49
27
6
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (25)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (25)
All months
Sanford
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We came into town on short notice and needed a hotel for the week. The gentleman at the desk gave us a great rate with a smile :) (we did compare them to others in the area). Our room was very clean, the bed was extremely comfortable, and one of the staff members immediately replaced our coffee pot when we... More 

Was this review helpful? Yes
Sharpsville, Pennsylvania, United States
Top Contributor
90 reviews 90 reviews
37 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for a local event and did a lot of shopping and eating in the area. Very great service, breakfast food was as expected and service was excellent. A bit weird that we got there at 2:45, check in was at 3; and we were told room wouldn't be ready for an hour... They said they were very busy... More 

Was this review helpful? Yes 1
Massillon, Ohio
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We stay here annually for our Black Friday shopping trips. Hotel looked great with recent renovations. Always clean and staff friendly. Free breakfast offers many options, one of the better ones I have had.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We travel frequently, this hotel has had a major upgrade. Very nice, will stay here again. If you are in Columbus area, great location to activities. Polaris mall, great restaurants. Did I mention very clean.

Was this review helpful? Yes
Tallmadge, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Comfort Inns are one of the hotels I look for first when traveling. A one-night stay here was fine in that the hotel is clean and newly decorated, but the stay was "only" average; i.e., it was fine, but a longer stay might have been more inconvenient. The new renovations are attractive, and the hotel is very clean. The halls,... More 

Was this review helpful? Yes
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the comment about your stay. We did recently renovate our rooms, thanks for mentioning that. There are a few things about the room set up that are beyond our control, however that is no reason to lower your or our high expectations. If I may be of further assistance to discuss your visit, please contact me directly... More 

Uniontown, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in a great location. The Polaris Mall is across the road and there are many restaurants nearby. The hotel has recently been updated. Very comfortable bed! The room was very clean and quiet. The staff at the front desk was very accommodating. Breakfast was good and well replenished. Would stay there again.

Was this review helpful? Yes
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the time to comment about your stay. We're glad you noticed and enjoyed renovations to our rooms. Thanks for sharing the quality and service that our guests come to expect here at the Comfort Inn Polaris. Lastly, as you mentioned our location is right near the mall, restaurants and plenty other activities, we hope we can expect... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

In Columbus for a dog show, finally a very nice hotel that allows dogs! There is a reasonable pet fee, but so worth it. Breakfast buffet is decent. Great location-close to expressway and many restaurants nearby. Felt safe in the area too. Would definitely stay here again.

Was this review helpful? Yes
Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 3, 2014

It looks like the carpeting was all new in this hotel, so it was nice to walk barefoot in the room and not feel grossed out. One thing I really liked was that there were lots of outlets in the base of the lamps to plug in and recharge all of your electronics. I didn't have to move beds to... More 

Was this review helpful? Yes
Top Contributor
60 reviews 60 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 27, 2014

I have stayed here several times over the past 3 years. This time: we were booked a handicap room( not sure why we didn't ask for that) so our bathroom was not typical and not good if you happened to be in a wheelchair either. Towels hard and of poor quality, 2nd night, better towels. No shower curtain! The entire... More 

Was this review helpful? Yes
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your comments and your patronage. I'm sorry you had those inconveniences during your stay. We will definitely look into the shortcomings you mentioned. Please contact me directly if I may be of further assistance at : Joe.Puhl@comfortinnpolaris.com or 614-246-3460 More 

Seattle, WA
Top Contributor
62 reviews 62 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed October 22, 2014

This was a pit stop for us on a cross-country trip. They let us bring the cats which was nice but it turns out they have tons of ants and the ants swarmed the cat food. Blech! The room was a nice remodel. Our room was right next to a streetlamp and the curtain is sheer so the light shone... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Comfort Inn North Polaris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn North Polaris

Address: 8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn North Polaris 2*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Choice Hotels, Hotels.com, Expedia, Orbitz, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Comfort Inn North Polaris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn North Polaris Hotel Columbus
North Polaris Comfort Inn
Comfort Inn Columbus
Columbus Comfort Inn
Comfort Inn North Polaris Columbus, Ohio
Hotel Style:
#23 Romantic Hotel in Columbus
#38 Business Hotel in Columbus

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (6)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (3)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (17)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay