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Comfort Inn North Polaris

#34 of 142 Hotels in Columbus
Certificate of Excellence
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8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
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Comfort Inn North Polaris
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Comfort Inn North Polaris
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144 reviews from our community

Traveler rating
    65
    49
    20
    6
    4
See reviews for
49
29
6
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelby, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Friendly staff as always love the renovated breakfast area. Highly recommend this hotel. Easy access from & to the highway We will be staying here many more times this soccer season. The rooms are very comfortable and spacious. Thanks Joe for having a great staff and place to stay

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your recent stay comments. We're really excited about our extended breakfast area seating and new décor. Thanks for your kind words about our associates. We look forward to your many returns. GO COLUMBUS CREW SOCCER! More 

Mount Vernon, Ohio
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015

We booked a romance package thru a company on the internet for this hotel, however the company failed to fax our reservation to the hotel. Upon arriving they had no record of our reservation. The staff went over and beyond to get us the room despite the fact that there was only one room left. The hotel was clean and... More 

Was this review helpful? Yes 1
Marysville, Ohio
Top Contributor
52 reviews 52 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 3, 2015

My husband and I needed a hotel in the area for the night because we had a medical appointment early the next morning and they were calling for bad weather. It was a stressful situation, so a nice stay in this hotel was very welcomed. The staff was friendly and our room was clean, comfortable and newly remodeled. For being... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your comments on your recent visit here in Columbus at the Comfort Inn Polaris. Whether we receive positive feedback or areas we could use improvement, we're glad you took the time out to do so. Thanks for your high marks on our recently renovated rooms that everyone enjoys, our high quality complimentary breakfast and most of all our... More 

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

I've stayed at several hotels in the Columbus area and this is right there at the top of the list. The room was in the 4th floor and quiet and the staff was pleasant. They are renovating and supposed to be completed in March. The room was updated and very nice. I'll definitely stay here again when I'm in the... More 

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Trafford, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 31, 2014

I spent one night at this hotel. The rooms were nicely remodeled and clean. The breakfast was good with eggs, sausage, biscuits, gravy, waffles and more. The staff was friendly. The pool water was warm. The hot tub was big enough for six.It was easy to check out. I have no complaints.

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Sanford
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2014

We came into town on short notice and needed a hotel for the week. The gentleman at the desk gave us a great rate with a smile :) (we did compare them to others in the area). Our room was very clean, the bed was extremely comfortable, and one of the staff members immediately replaced our coffee pot when we... More 

Was this review helpful? Yes 1
Sharpsville, Pennsylvania, United States
Top Contributor
94 reviews 94 reviews
40 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 8, 2014

Stayed there for a local event and did a lot of shopping and eating in the area. Very great service, breakfast food was as expected and service was excellent. A bit weird that we got there at 2:45, check in was at 3; and we were told room wouldn't be ready for an hour... They said they were very busy... More 

Was this review helpful? Yes 1
Massillon, Ohio
2 reviews
4 of 5 stars Reviewed December 2, 2014

We stay here annually for our Black Friday shopping trips. Hotel looked great with recent renovations. Always clean and staff friendly. Free breakfast offers many options, one of the better ones I have had.

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

We travel frequently, this hotel has had a major upgrade. Very nice, will stay here again. If you are in Columbus area, great location to activities. Polaris mall, great restaurants. Did I mention very clean.

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Tallmadge, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 19, 2014

Comfort Inns are one of the hotels I look for first when traveling. A one-night stay here was fine in that the hotel is clean and newly decorated, but the stay was "only" average; i.e., it was fine, but a longer stay might have been more inconvenient. The new renovations are attractive, and the hotel is very clean. The halls,... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the comment about your stay. We did recently renovate our rooms, thanks for mentioning that. There are a few things about the room set up that are beyond our control, however that is no reason to lower your or our high expectations. If I may be of further assistance to discuss your visit, please contact me directly... More 

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