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All 141 Columbus hotels

Comfort Inn North Polaris

2.0 of 5 Hotel   |   8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
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79%
Ranked #40 of 141 hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Bozevisitor Chillicothe, Ohio
  • Overview
  • Reviews (109)
  • Photos (24)
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  • Room tips (13)
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109 people have reviewed this hotel

Traveler rating
    48
    38
    13
    6
    4
See reviews for
40
22
5
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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English first
Chillicothe, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here overnight the past weekend on our way back from Cleveland. The room was clean and comfortable. The room had a comfortable king sized bed. This room was suitable for an overnight trip and had a small coffee pot in the room. It had a large flat screen t.v. and a comfortable chair and stool. There were plenty... More

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Ohio
Contributor
16 reviews 16 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed one night when the renovations were being done but there wasn't much that disrupted my stay. I returned again a month later and renovations seemed to be done and rooms look very nice. Both times my room was clean and the breakfast area was well maintained with good food. The staff was very friendly. I was there on... More

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Quincy, Illinois
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

They just renovated this property, and the results are very nice, except for the boneheaded way they redid the window coverings. They asked me when I was checking in if I minded the first floor, and I said, no, and then we got into the room and found that the CURTAINS DO NOT CLOSE ALL THE WAY!!!! There are sheers,... More

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your kind words about our refresh. The new standard window treatments include a blackout curtain, a sheer, and a long decorative curtain nearest the bed. It is a little frustrating that some guests have overlooked the blackout drapes behind the sheers, as this maybe indeed your case as well. Please contact me directly if I can be of... More

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My favorite part about staying away from home is finding a hotel with a hot tub. We came down for our son's OSU orientation. The hotel was nice and I loved the new wardrobe closet. The room was clean and the bedding very plush. However, I was SO Disappointed that the hot tub was only 70 degrees and not usable.... More

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your review. We are glad you enjoyed our fresh new rooms including the furniture. I'm sorry to here that during your visit our hot tub was not in working order. We had to order a part which came in shortly after your departure. If there is anything else I can do for you please contact me directly joe.puhl@comfortinnpolaris.com More

Ortonville, Michigan
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 12, 2014

We have stayed here many times in the past and liked it. Last week, we decided to come back again for a couple of days. We were not told the hotel was being remodeled, so there was quite a lot of construction noise going on...but, other than that, the hotel overall was just not as good as it was in... More

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Whether your experience is outstanding or we have room for improvement we appreciate your taking the time to review our property. Indeed it's frustrating for both guests and for associates as we refresh our property, and update our rooms. We're finishing our last phase on the rooms May 19th. Thanks for the feedback on the towels and the wardrobe closet.... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

We spent 3 nights and were amazed by the staff's friendliness. The location is great for shopping and dining, a nice getaway. The staff was exceptional; they went out of their way to accommodate us. My daughter is in a wheelchair. They shoveled the snow in the handicap parking spot for us. The hotel has a chair lift for the... More

Was this review helpful? Yes 1
Morgantown, West Virginia, Usa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 24, 2014 via mobile

We spent 2 nights at this hotel and were very pleased. It was clean, quiet, comfortable, and a good value for the money! The staff was friendly and knowledgeable about the area. We haven't had the best experience we hotels in this area, but would definitely stay here again!

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Columbus, Ohio
1 review
2 of 5 stars Reviewed February 20, 2014

My husband is a diamond elite memer so he stays at these 3 to 4 days a week. Upon arrival last night, our room had a really strong perfume scent; like someone had poured a bottle of perfume on something. The toilet had been used and not flushed. The lady put us in a different room, but I coughed all... More

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thank you for your comments, whether we receive compliments or comments we can improve on, we appreciate the feedback. I'm glad you mentioned the offensive smell and we could get you to a different room. The climate control in the lobby was working fine that cold day. I'm not sure what may have been the problem. We also have a... More

OHIO
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2014

We stayed at this hotel for an anniversary getaway. This hotel is as well maintained and as clean as any that we have visited, no matter what the price category. The staff is very friendly and people oriented. The breakfast buffet is extensive and continually refreshed. It is a great value in a prime location.

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Omaha, Nebraska
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2014

Stayed at this hotel on a recent visit to watch Ohio State volleyball. Very friendly staff hotel was in very nice condition. Breakfast was good for our entire group. 15 minutes to campus and lots of shopping, entertainment and restaurants nearby

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Whether we receive positive comments or issues we can improve on we're glad you stayed with us and glad you took the time to comment. In this instance,we're so glad you enjoyed your stay and our convenient location. Thanks for sharing your experience. I'll be sure and share your comments with our associates as well. More

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Additional Information about Comfort Inn North Polaris

Address: 8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn North Polaris 2*
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Also Known As:
Comfort Inn North Polaris Hotel Columbus
North Polaris Comfort Inn
Comfort Inn Columbus
Columbus Comfort Inn
Comfort Inn North Polaris Columbus, Ohio

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#47 Business Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
Comfort Inn Columbus-North/Polaris (I-71 exit 121 at Polaris Parkway) next to Polaris Fashion Place Mall, Magic Mountain Family Fun Center, Quaker Steak and Lube. We are within walking distance to many restaurants including:Texas Road House, Max and Erma's and Carrabba's Italian Grill. Hotel amenities include: Free hot breakfast bar including make your own waffles, free WIFI, indoor heated pool, exercise room and free access to Metro Fitness gym. ... more   less 
Number of rooms
92

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