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Comfort Inn North Polaris

2.0 of 5 8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
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Certificate of Excellence 2014
Comfort Inn North Polaris
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Comfort Inn North Polaris
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143 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mount Vernon, Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We booked a romance package thru a company on the internet for this hotel, however the company failed to fax our reservation to the hotel. Upon arriving they had no record of our reservation. The staff went over and beyond to get us the room despite the fact that there was only one room left. The hotel was clean and... More 

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Marysville, Ohio
Top Contributor
52 reviews 52 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I needed a hotel in the area for the night because we had a medical appointment early the next morning and they were calling for bad weather. It was a stressful situation, so a nice stay in this hotel was very welcomed. The staff was friendly and our room was clean, comfortable and newly remodeled. For being... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for your comments on your recent visit here in Columbus at the Comfort Inn Polaris. Whether we receive positive feedback or areas we could use improvement, we're glad you took the time out to do so. Thanks for your high marks on our recently renovated rooms that everyone enjoys, our high quality complimentary breakfast and most of all our... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 28, 2015

I've stayed at several hotels in the Columbus area and this is right there at the top of the list. The room was in the 4th floor and quiet and the staff was pleasant. They are renovating and supposed to be completed in March. The room was updated and very nice. I'll definitely stay here again when I'm in the... More 

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Trafford, Pennsylvania
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 31, 2014

I spent one night at this hotel. The rooms were nicely remodeled and clean. The breakfast was good with eggs, sausage, biscuits, gravy, waffles and more. The staff was friendly. The pool water was warm. The hot tub was big enough for six.It was easy to check out. I have no complaints.

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16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 13, 2014

We came into town on short notice and needed a hotel for the week. The gentleman at the desk gave us a great rate with a smile :) (we did compare them to others in the area). Our room was very clean, the bed was extremely comfortable, and one of the staff members immediately replaced our coffee pot when we... More 

Was this review helpful? Yes 1
Sharpsville, Pennsylvania, United States
Top Contributor
108 reviews 108 reviews
50 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 8, 2014

Stayed there for a local event and did a lot of shopping and eating in the area. Very great service, breakfast food was as expected and service was excellent. A bit weird that we got there at 2:45, check in was at 3; and we were told room wouldn't be ready for an hour... They said they were very busy... More 

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Massillon, Ohio
2 reviews
4 of 5 stars Reviewed December 2, 2014

We stay here annually for our Black Friday shopping trips. Hotel looked great with recent renovations. Always clean and staff friendly. Free breakfast offers many options, one of the better ones I have had.

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4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 23, 2014

We travel frequently, this hotel has had a major upgrade. Very nice, will stay here again. If you are in Columbus area, great location to activities. Polaris mall, great restaurants. Did I mention very clean.

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Tallmadge, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 19, 2014

Comfort Inns are one of the hotels I look for first when traveling. A one-night stay here was fine in that the hotel is clean and newly decorated, but the stay was "only" average; i.e., it was fine, but a longer stay might have been more inconvenient. The new renovations are attractive, and the hotel is very clean. The halls,... More 

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Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the comment about your stay. We did recently renovate our rooms, thanks for mentioning that. There are a few things about the room set up that are beyond our control, however that is no reason to lower your or our high expectations. If I may be of further assistance to discuss your visit, please contact me directly... More 

Uniontown, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2014

The hotel is in a great location. The Polaris Mall is across the road and there are many restaurants nearby. The hotel has recently been updated. Very comfortable bed! The room was very clean and quiet. The staff at the front desk was very accommodating. Breakfast was good and well replenished. Would stay there again.

Was this review helpful? Yes
Coolpuhl3, General Manager at Comfort Inn North Polaris, responded to this review

Thanks for taking the time to comment about your stay. We're glad you noticed and enjoyed renovations to our rooms. Thanks for sharing the quality and service that our guests come to expect here at the Comfort Inn Polaris. Lastly, as you mentioned our location is right near the mall, restaurants and plenty other activities, we hope we can expect... More 

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Additional Information about Comfort Inn North Polaris

Address: 8400 Lyra Drive, Columbus, OH 43240 (Formerly Baymont Inn)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn North Polaris 2*
Number of rooms: 92
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Also Known As:
Comfort Inn North Polaris Hotel Columbus
North Polaris Comfort Inn
Comfort Inn Columbus
Columbus Comfort Inn
Comfort Inn North Polaris Columbus, Ohio
Hotel Style:
#17 Romantic Hotel in Columbus
#36 Business Hotel in Columbus

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