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Holiday Inn Express & Suites Columbus Southeast

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4041 Hamilton Square Blvd, Columbus, OH 43125
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Holiday Inn Express & Suites Columbus Southeast
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Holiday Inn Express & Suites Columbus Southeast
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63 Reviews from our TripAdvisor Community

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Traveler rating
    27
    17
    12
    3
    4
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17
9
5
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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    (63)
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    (14)
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    (22)
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    (13)
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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

The remodeling certainly spruced up the property, and the location provides for a quiet night, since there aren't major highways next to it. Unfortunately, the location is in what appears to be a fast track to ghetto and there really aren't decent restaurants nearby. (Unless you want Bob Evans). We had to drive to Easton to get a good choice.... More 

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palmtreeColumbus, Front Office Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this review

We value all feedback and would like to thank you for taking the time to post this review. We are very pleased that your stay was enjoyable. More 

Erie, PA
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night. Signs indicating that they are completing room renovation. Our room looked renovated compared to pictures available on this site. Room was very clean and bed comfy. Good location and close to restaurants- Bob Evans right next door. Breakfast area was very crowded and staff did not seem to be able keep up with replenishing items to... More 

Was this review helpful? Yes
palmtreeColumbus, Hotel Staff at Holiday Inn Express & Suites Columbus Southeast, responded to this review

We are doing renovations and thank you for your support during this process, we value all feedback as we move closer toward the end. We are very pleased with the result so far and eagerly await a fully completed renovated hotel. We welcome you back as part of our celebration should you travels bring you to Columbus More 

Springfield, Illinois
Level Contributor
12 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Just stopped here to stay one night on the way to our vacation destination on the east coast. Great staff. Very clean hotel with free breakfast and friendly front desk person! Rooms have nice sized TV and the curtains actually block all outdoor light. Bathrooms were very clean as well!

Was this review helpful? Yes
palmtreeColumbus, Hotel Staff at Holiday Inn Express & Suites Columbus Southeast, responded to this review

Dear Valued Guest We are very pleased that we were able to meet your needs during your short stay with us. Thank you for taking the time to post your comments More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 4, 2015 via mobile

Stayed here for a couple of weeks on business and wish My company had picked a better location. If you are looking for anything other than a bed to sleep in look elsewhere. The staff is nice with the exception of the general manager who waa extremely rude to my wife and lied to me about using my points. Overall... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this review

Dear Mang1230, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry you received poor customer service from the manager which was unacceptable. We will address this concern. I assure you that the feedback of our... More 

Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 3, 2015

Remodeling great....but maybe you should do it one floor at a time!! It's 30 degrees outside with snow on the ground and ALL outside access doors are open to assist in ventilation for paint fumes!!!!!!!! Have an obstacle course outside my room because they are painting scraping the hall. Not to mention I need to sleep during the day because... More 

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palmtreeColumbus, Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this review

Thank you for staying with us, We sincerely apologize for the inconvenience you encountered during your stay. We have been conducting renovation work one floor at a time during the daytime hours of 9:00am to 4:30pm. Unfortunately we were unaware of your work schedule, and the effect working these hours would have on you getting your rest.. We respect our... More 

Athens, Ohio
2 reviews
5 of 5 stars Reviewed January 19, 2015

The staff seem to take pride in what they do. We arrived to very spacious parking and a quick and efficient check in. My family and I enjoyed every moment at the pool, heated and open late, seem like they are short on pool towels though and the pancake machine was broken. Overall a fantastic stay!

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 16, 2014

I was in a corner room and right next to the freeway. There were sirens all night that were super annoying. Ambulance / police / firetruck. I didn't see anything about a huge accident or tragedy so it was annoying. The bathroom and water pressure were clean and strong. The bed and room was clean and the fridge / microwave... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this review

Dear Jack P, We appreciate you taking the time to share your feedback regarding your stay with us. It is lovely to hear you liked your room accommodation. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. It is unfortunate your stay was negatively affected by the... More 

Akron, Ohio
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 9, 2014

This hotel was nice. The staff was very, very nice and helpful. The room was clean and comfortable. The pool area was clean and well maintained. The breakfast good good and hot. Even the milk was cold! I would definately stay at this hotel again!

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Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 8, 2014

My husband and I spent the night here in order to attend a friend's wedding. The clerk was nice about allowing us to check in an hour early to prepare for the afternoon wedding. However, once we were in the room, a housekeeping staff member opened the door and entered the room. That was unnerving to my husband who has... More 

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palmtreeColumbus, Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this review

Our deepest apologies to you and your family for your less than perfect stay with us. In our quest to exceed expectation sometime we become over Zealous in our efforts . We apologized for drop the ball, by not communicating with housekeeping in a timely manner, that you were an early arrival. Due to time constrain and some difficulty in... More 

Fort Wayne
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 5, 2014

My fiance is a new rewards member for this chain and had decided to use this chain for when he is on the road for his job he just acquired and has lots of traveling. Him, I, and our two year old stayed here (groveport/southeast Columbus) for a labor day weekend vacation for two nights so that one day we... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus Southeast, responded to this review

Dear mcdani, Thank you for sharing your experience on your recent stay. We are pleased to read that you chose our hotel for the long weekend and that our breakfast options were to your liking. On the other hand, it is regrettable that we have fallen short of your expectations, particularly with the room cleanliness and bathroom condition. Please accept... More 

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