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DoubleTree Suites by Hilton Hotel Columbus Downtown

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50 S. Front St., Columbus, OH 43215-4145
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DoubleTree Suites by Hilton Hotel Columbus Downtown
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DoubleTree Suites by Hilton Hotel Columbus Downtown
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643 reviews from our community

Traveler rating
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    130
    116
    92
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • All months
    (643)
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    (149)
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    (154)
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    (140)
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1 review
4 of 5 stars Reviewed 1 week ago

Very nice rooms, stayed on my Hilton Honor points. So got to stay on the Hilton Honors floor. Suite was very roomy, bed was very comfortable. Hotel staff was friendly. Had problems with heating/cooling system, was too hot in the room and would not cool down. But notified hotel staff and they moved us once it was determined the a/c... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

We thank you for your recent stay and your comments regarding the stay. We appreciate the kind words and were very glad you enjoyed your stay with us. We look forward to your return. More 

Daton Ohio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel staff service and check in, dinning area and bar was excellent. Room was clean and spacious, location great. Overall experience was excellent and I would definitely recommend this hotel and stay there again!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you fro staying with us we really enjoy being able to provide a great experience for all guest. We appreciate the kind words and look forward to your return. More 

Whistler, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a fantastic stay for us at this hotel. We were not happy with the sleeping arrangements and the Manager Joe and his colleague Adrian G helped us to change our room even though the hotel was packed. They solved the problem in the shortest period of time in the most professional way. My luggage didn't arrive from the airport... More 

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

We thank you fro your amazing comments and appreciate the kind words. We really enjoyed everyone that stayed with us and look forward to seeing you all next year. More 

Cincinnati, Ohio
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Doubletree for 4 weeks straight for work, and while it was very comfortable and the staff was very nice, there were a few instances where my hairdryer was not in the room, and when I'd ask the front desk to bring me one, they would bring me the wrong thing, for example, once it took 20... More 

Was this review helpful? Yes 1
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for staying with us at our hotel. I appreciate your honesty and sincerely apologize if you had issues during your stay. We are always looking for reviews to provide insight into our hotel and our guest rooms as this is an area we are actively examining. I welcome any additional comments or suggestions you would like to share.... More 

United States
1 review
5 of 5 stars Reviewed 4 weeks ago

when we arrived we went to the ground floor only to find two hotel employees working valet not the lobby we asked where the lobby was and instead of telling use where to go he chose to take us write to the desk himself. That really made a great impression on us and from that point on or experience was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your recent stay and letting us know about your experience. We work hard to ensure we exceed the needs of all our guest and appreciate hearing when we are doing well. I'm glad that your first impression was met by our bell staff and I will share your remarks with them. We appreciate your business and hope... More 

Dayton, OH
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for one night recently and will likely not return. The hotel was completely out of regular coffee for the coffee makers that come in your room and when I went to the lobby in the morning for their complementary coffee, they were all out there as well. It took about 20 minutes to wait... More 

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Let me begin by thanking you for choosing our hotel. We very much appreciate your business. Please accept my apologies for the concerns that you have raised in your review. I was both surprised and deeply disappointed by your recount of your experience with us. I assure you that it’s contrary to what our customers typically see from us. However,... More 

Brookville, Ohio
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I cant say enough about this particular hotel. I have stayed here several times. They staff is always courteous and the rooms are always immaculate. For a room of this type I would expect to pay much above the rate charged.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your recent stay and giving us your feedback. We are glad we continue to meet your needs and appreciate your repeat business. We look forward to seeing you again soon. More 

Ann Arbor, MI
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 23, 2015

I find this hotel to be quite pleasant - my only complaints are a lack of "Mini Moos" (real creamers instead of artifical whiteners for coffee) and no bathrobes. It is a little weird to enter from the street and have to take an elevator through 6 floors of parking to get to the lobby. On the other hand, if... More 

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Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your recent stay and the positive feedback. We know that we cannot provide each guest with every amenity they request but do our best to accommodate everyone. On your next visit please let us know and we are more than happy to provide you with some milk from the restaurant for your coffee. More 

1 review
5 of 5 stars Reviewed February 22, 2015

The room was excellent and spacious, great amenities, comfortable bed, easy check in and check out. It was a brief stay, so I didn't require some of the options but certainly was exceptional value for the price, particularly desirable for business travel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your stay and the positive feedback. Glad that we could provide you with the unexpected needs during your business travels and we hope you will stay with us again. More 

Massillon, United States
1 review
5 of 5 stars Reviewed February 22, 2015

Very nice room, great staff, didn't get to stay long enough to enjoy the room or the facilities. Clean, large room and easy parking. Great staff and cookie was nice for breakfast treat. Not too far of walk from really nice restaurant!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for staying with us and the positive feedback. We are glad you enjoyed yourself and found our location convenient for your needs. We look forward to you staying with us again. More 

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