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DoubleTree Suites by Hilton Hotel Columbus Downtown

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50 S. Front St., Columbus, OH 43215-4145
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DoubleTree Suites by Hilton Hotel Columbus Downtown
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DoubleTree Suites by Hilton Hotel Columbus Downtown
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655 reviews from our community

Traveler rating
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    154
    131
    117
    94
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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ohio
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed on a Thursday night so the hotel was very quiet. Parking was easy, just turn onto Capital street, the parking garage is under the hotel. We had a corner room facing Front Street. We had a beautiful view out very large windows on two sides of the room of Front street, the city buildings, the river, and COSI.... More 

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Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for providing us feedback about your recent stay. We appreciate the feedback and are pleased that you enjoyed your visit. We apologize that you weren't able to reach the desk from the room phone and we will have the engineering staff check into this problems so no other guests experience these issues. Thank you again and we look... More 

Sykesville, Maryland
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I took a road trip with my daughter and a friend and we chose to stay here based on the location. Every employee we encountered went above and beyond to help us with whatever we needed. The suite we stayed in was really large. There were a few things that made it seem as if the hotel wasn't maintained as... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for the feedback regarding your visit to our property. We appreciate your feedback and would like to be able to inspect the room for the issues you reported. Please contact me at your earliest convenience so I can walk the room myself and have our engineering team get these items addressed. Thank you again for the feedback and... More 

Clarkston, Michigan
1 review
1 of 5 stars Reviewed 1 week ago

I stayed at the Double Tree in Columbus for a soccer tournament over the weekend of April 18th 2015. While the facilities were updated the stay was a disappointment. The staff seemed over whelmed and disorganized – linens for the pull out bed took almost an hour to be delivered, wait staff for breakfast were just slow and seemed not... More 

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your recent stay and taking the time to complete a survey. We apologize that your experience was not to your standards. But we were able to locate your luggage in the room after you checked out, housekeeping found it behind the curtains in the room. We would like to be able to return this to you but... More 

Silver Spring
2 reviews
4 of 5 stars Reviewed 1 week ago

My stay at the columbus Ohio double Tree was greeted with kindness and a very effecient friendly staff. They made me feel like family and always greeted me " How can i help you today". The staff as well as the cleanliness of the rooms are top rate and the health club is excellent. I would definitely recommend the hotel... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for the feedback regarding your recent stay. We are glad that you enjoyed your visit to the Columbus Ohio area. We try to make everyone's stay pleasant whether your coming for the first time or visiting us again. We loved having you here and hope you will visit us again soon. More 

perrysburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

this is a great location for a business stay in Columbus. Easy parking, easy to walk to most government offices, plenty of nearby restaurants. Mostly quiet, which is great for a centrally located hotel. I feel very comfortable here and sta y often. I love that the rooms give you so much space.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for the recent stay and positive feedback. We are glad you enjoy the location and had a pleasant time while staying with us. We look forward to your next visit. More 

Lansing, United States
1 review
4 of 5 stars Reviewed 1 week ago

I rarely give hotels a top rating because almost none of them have firm pillows available to offer a better night's sleep with my neck problem. This hotel was typical where every pillow was so soft that it was almost like having no pillow at all. Otherwise, I loved the place. Also, when I arrived there were no staff in... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for taking the time to complete our survey and give us your feedback about your stay. While we cannot change the pillows that the Hilton uses we will pass along this feedback to management to see about getting some firmer pillows for requests. We appreciate the feedback and will use it to make our team better and to... More 

Evansville, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel Internet needed to be much better. Parking and entering the Hotel was a bit confusing. Check in and Check out was very fast and pain free. Gym was absolutely amazing but Never had a chance to use it. Great for Long business Stays. I'd go cheaper and different location next time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your recent stay and taking the time to give us your feedback. We apologize for the slowness of the internet and will pass along your input to the ownership team. We hope you will choose to stay with us again in the future and that the internet speed will be much better. Thank you again for choosing... More 

North Bend, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The entire hotel has been remodeled. Right in the middle of Columbus, really nice Doubletree. Parking is a little strange though. You don't park in the front of the hotel, you have to drive around to the side of the building. The front desk staff was amazing! Super friendly, and welcoming..

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for staying with us and taking the time to give us an update about your stay. We appreciate the feedback and look forward to your next visit. More 

Pittsburgh, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came in town for see the Pens vs Bluejackets. Hotel is 4 blocks from Nationwide arena. Staff was great and got a comer suite with was awesome. It overlooked the river was beautiful view. Parking on site.

Was this review helpful? Yes 1
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for your recent stay and positive feedback. We are glad you enjoyed your stay as well as the game. We hope you will visit us again soon. More 

San Francisco, California
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Like some of the other reviewers, the temperature in my room made it very uncomfortable. I pushed the heat all the way to the maximum and it was never more than 67 degrees in my room. As I needed to work in my room all day, this was quite uncomfortable. I called the front desk and when they finally answered,... More 

Was this review helpful? Yes 2
Joe H, Front Office Manager at DoubleTree Suites by Hilton Hotel Columbus Downtown, responded to this review

Thank you for taking the time to provide us with valuable feedback which will help us improve our guest experience. I’m very sorry that you had some issues during your stay including your HVAC unit was not heating properly. I've disused your comments with our maintenance staff and we've already taken care of the issues you mentioned; however, I can... More 

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