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SpringHill Suites Columbus OSU

3.0 of 5 1421 Olentangy River Road, Columbus, OH 43212
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Certificate of Excellence 2014
SpringHill Suites Columbus OSU
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SpringHill Suites Columbus OSU
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183 reviews from our community

Traveler rating
    82
    71
    19
    8
    3
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58
29
3
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for SpringHill Suites Columbus OSU
See the most recent reviews
Houston, Texas
Top Contributor
92 reviews 92 reviews
41 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed October 26, 2014

I'm a Marriott Gold (multi year) business traveler and target my stays for SpringHill for the most part. This property was in the perfect location for my business meetings. Stayed from October 21-24. Check-in was great. Matthew was working the desk and was very cordial and helpful and had some great suggestions for places to eat. He's the type of... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear DrFood, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity (such as noise pollution and breakfast service), your feedback serves as encouragement to our associates. We appreciate having you as our guest,... More 

jackson
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 21, 2014

Hotel is clean, the staff is really nice and informative, they have a small bar with tv's, and an outdoor fire pit for smokers. I came in on a Friday for the Rutgers vs OSU game, room wasn't ready, but the front desk person gave us a full option of things to do, eat, and see. They texted us when... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear AJB B, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please... More 

Cape Canaveral
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 16, 2014 via mobile

The rooms are very contemporary in design, with glass barn doors for the split bathroom, shower area. In fact, it looks great. However, the glass panel shows light through it so when you turn on the light late at night everyone in the room gets blasted by the light. The design of the room also has the toilet about 4... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear mj t, Thank you for your review. I'm sorry our modern design was not to your liking. Please accept my apologies for the noise pollution caused by the box spring and plumbing; I’m sure that was frustrating and certainly not up to our high standards. We welcome our guests providing us with feedback, both positive and areas for improvement,... More 

Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

I stayed here over the weekend of October 3rd and 4th and couldn't have been happier. Check-in was quick, easy and friendly. I was greeted with a smile by Carmen and Elias at the front desk. When I got to my room it was very clean and modern. I had a group of 3 people in the room so the... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear rtflems, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. I will share your nice remarks with our team. We appreciate being a part of your trip!... More 

Carlisle, OH
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 1, 2014

Recently attended a wedding in Columbus and stayed for the first time at SpringHill Suites. Check in and out couldn't have been easier. Staff was very friendly and the room was exceptionally clean. Modern decor. Bed was comfortable enough and we liked having a commode and sink in a separate room from the shower and vanity. Husband could shave while... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Darcisue, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. I have noted your comments regarding the noisy air-conditioning unit and... More 

Charleston, South Carolina
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 22, 2014

My husband and I stayed at Springhill Suites when we went to Columbus for a Buckeye game in September 2014. LOVED how close it is to Ohio Stadium, location was perfect as it was a really short walk. The room was great. We really enjoyed the set up of the room and how spacious it was. Also really appreciated the... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear lorimay1978, Thank you for taking the time to write a review. I’m pleased to learn that your stay for the Buckeye game was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Al Schreiber General Manager More 

Scottsdale, Arizona
Top Contributor
178 reviews 178 reviews
59 hotel reviews
138 helpful votes 138 helpful votes
2 of 5 stars Reviewed September 21, 2014

We have stayed at many SpringHill Suites and so we expected this to be like the others. Unfortunately, it is not. The mattress and bedding in our room were substandard. The mattress was really thin and lumpy. And, the toilet made so much noise when it was flushed that it would wake up anyone who was sleeping. And, to make... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear scottjoplin, I sincerely regret your experience at our hotel; please forgive us. I’m sorry that our accommodations were not to your liking and that our housekeeping service disappointed you. We do our very best to provide remarkable service and a pleasant stay, but we clearly fell short of our goal. Your feedback is welcomed as it encourages improvement. We... More 

Huntington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 11, 2014

We stay here a lot with the business that I work for. The beds are comfortable but the doors to the bathrooms are very heavy. The staff is friendly. Beds are comfy. Room service didn't take out our trash during our recent 2 day stay. I would rate this hotel average overall. It's not my favorite place to stay but... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Denkins9, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review, which highlights strengths and areas for improvement, is welcomed and appreciated. We will use your sincere feedback to foster positive change for future stays. Thank you for time in reviewing our hotel. Best, Al... More 

Woolwine, Virginia
Top Contributor
147 reviews 147 reviews
13 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed September 7, 2014 via mobile

This hotel seemed new! It is not the Four Season's but my rating is based on the category of hotel it is in. The lobby was sparkling and the rooms were clean. It all seemed to have been well maintained. The rooms have a European feel with a "hard" finish,but for two people are a little small. For the solo... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Foodandwine60, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our modern hotel and convenient location made for an enjoyable stay. Along with providing us with areas of opportunity, your feedback serves as encouragement to our... More 

Columbus, Ohio
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 3, 2014 via mobile

This was one of the best places I've ever stayed at. From the moment of checking in to checking out the staff was amazing. After walking in staff at the front desk welcomed my wife and I to the hotel with a smile. You could immediately tell that this place was awesome. The bar was open and the lobby was... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear knicks02, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Al Schreiber General Manager More 

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Additional Information about SpringHill Suites Columbus OSU

Address: 1421 Olentangy River Road, Columbus, OH 43212
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio
Hotel Style:
#22 Family Hotel in Columbus
#29 Business Hotel in Columbus

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