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SpringHill Suites Columbus OSU

3.0 of 5 1421 Olentangy River Road, Columbus, OH 43212
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Certificate of Excellence 2014
SpringHill Suites Columbus OSU
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SpringHill Suites Columbus OSU
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189 reviews from our community

Traveler rating
    84
    72
    20
    10
    3
See reviews for
59
29
3
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Selected this hotel because of it's proximity to the Ohio State University campus. While it was convenient, the room was strangely configured. Bathrooms had a frosted glass door and were not separate from the sleeping area. Odd feel to room. Despite that, the front desk personnel and housekeeping staff were amazingly helpful and friendly. They recommended a lovely restaurant which... More 

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Seattle
Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for 4 night at the discounted rate of $135 a night for the Big 10 conference swim meet. We were in a king suite. The mattress was lumpy and torn on one side. The form of the mattress was coming out. The shower was not clean. I could see black specks maybe mold on the walls. I wish... More 

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Kay: Thank you for your review. I sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues with our staff, and have taken your comments into consideration to improve our property and overall guest experience. Sincerely, Al... More 

Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Platinum Marriott Awards member and stay at hotels in excess of 150 nights per year. I booked this hotel based on experiences elsewhere and am disappointed to say the least. First, I checked in at 12:00 a.m. after a full day of travel. Upon check in, I was told that the room type that is indicated in... More 

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear The_Harpers_in_LA, I appreciate you taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a Marriott Platinum Reward member. I regret that we checked you into a room which clearly was not ready. This was an isolated incident which is not indicative of... More 

West Virginia
Top Contributor
72 reviews 72 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose to stay here while visiting a couple of schools in the area, including Ohio State. The staff were extremely nice and easy to work with. Every person I saw always greeted me. Getting in and out of the hotel was rather easy and it is pretty close to several decent dining options and some shopping. The breakfast was... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Hokiegirl10, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward... More 

Niagara-on-the-Lake, Canada
Top Contributor
51 reviews 51 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were only at this hotel for one night, but we were so pleased with our stay! The check-in was so quick and easy, and the gentleman behind the desk was very pleasant and friendly. The room layout was wonderful and we enjoyed the fact that there was a toilet and sink in a room separate from the room with... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear katamie, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Al Schreiber General Manager More 

Vallonia, Indiana, United States
1 review
5 of 5 stars Reviewed January 13, 2015

This was our first stay at this particular hotel in Columbus and it is by far one of our favorites that we have ever stayed at within the area. We were in town for the rodeo that was being held at the Schottenstein Center. The location of the hotel was PERFECT for our particular stay. I would definitely recommend this... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear dsteinkamp_travel, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Al Schreiber General Manager More 

Fountain Hills
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 3, 2015

This was our third year to stay at the Springhill Suites OSU during the Christmas Holiday season. The Hotel lobby is beautiful; the staff is cheerful and accommodating and the breakfasts are filling and good. The location, at least for us, is central. Very close to Lennox Center which is a large shopping area and only minutes to downtown Columbus.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear jitterbug, Welcome back! Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we look forward to seeing you again next year. Best, Al Schreiber General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 16, 2014

Nice place . cannot hear train .very nice atmosphere.. Would recommend staying here .Very kid friendly...................................................... Rooms very clean. Spacious .enough room for families

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Rich T, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your family's stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Al Schreiber General Manager More 

Indianapolis, Indiana
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 3, 2014

When I visit OSU, this is the place I stay. I have stayed in other hotels and continue to come back to this one. I have spend upwards of 10+ nights in this hotel so my review is based on this not one or 2 bad or good experiences. I see there have been several negative comments about the train... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear 76chevy, Welcomes back! I’m delighted to hear that you have enjoyed your stays! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Alan Schreiber General... More 

East Liverpool, OH
1 review
5 of 5 stars Reviewed November 28, 2014

We spent a weekend to see the Buckeye vs Indiana football game. Hotel was beautiful with balloons in the lobby to celebrate the game. All service personnel were helpful and friendly. The hotel offers a shuttle to the stadium, so parking and traffic aren't a problem at all. The room was spotless and very comfortable. We're going to be enjoying... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear James B, Thank you for your thoughtful review. I appreciate you choosing us while in town for the game. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Alan Schreiber General Manager More 

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Additional Information about SpringHill Suites Columbus OSU

Address: 1421 Olentangy River Road, Columbus, OH 43212
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio
Hotel Style:
#21 Family Hotel in Columbus
#27 Business Hotel in Columbus

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