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SpringHill Suites Columbus OSU

#39 of 140 Hotels in Columbus
Certificate of Excellence
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1421 Olentangy River Road, Columbus, OH 43212
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1 room 1 adult
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SpringHill Suites Columbus OSU
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242 Reviews from our TripAdvisor Community

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Woodsville
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel was clean and nice. I loved the décor. My room was cozy, and very updated and modern. I was treated very nice. The breakfast was always delicious. The rooms have a very nice sectional sofa, and then separated bedroom. I loved the bathroom was separate from the shower, which was huge! Felt like I was in a luxury... More 

Helpful?
Thank Kris S
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Kris S, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look... More 

Nashville, TN
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed two nights and the first morning I returned I had towels with small stains on them. I didn't feel like they were very clean. The second night , I pulled out a towel and it had obvious stains on them. I took it to the desk and was told thanks for letting us know. Unacceptable In addition, be... More 

Helpful?
Thank brentwoodmom56
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear brentwoodmom56, I'm very sorry for the condition of your towels; some stains do not come out in laundry. We do our very best to remove those linens from our service, but we clearly fell short during your stay. Additionally, I regret that noise pollution interrupted your comfort. We thank you for staying with us and appreciate your time in... More 

Cincinnati, OH
Level Contributor
418 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
2 of 5 stars Reviewed 1 week ago

If you expect a certain level of quality from Marriott you will be disappointed with this place, IMHO. First the acoustics: The walls are paper thin and you will hear every door slam shut, every noisy toilet flush (they use a high pressure water system that "WOOSHES!" with each flush), every conversation and TV near your room and every train... More 

Helpful?
Thank RJS6700
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear RJS6700, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Marriott. I'm sorry that noise pollution interrupted the comfort of your stay. Additionally, I regret that our room... More 

Pittsburgh, Pennsylvania
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I've always been pleased with my stay at this hotel. It is within walking and short driving distance of many restaurants (both chains and local establishments). The pool is SUPER warm and a nice relaxing activity. The breakfast has never been a disappointment due to the hot food and variety. I also love the style of the rooms with the... More 

Helpful?
Thank Chris K
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Chris K, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our coffee; I have taken note. On behalf of our entire team,... More 

Indianapolis, Indiana
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Springhill Suites Columbus OSU treats you to spacious suites with separate sleeping and living area, refrigerator, microwave, and free Wi-Fi---pretty much everything you need for a comfortable stay. The room was clean and everything worked properly. The bed was comfortable and there was also a couch with a fold-out bed. The hot free breakfast had a nice selection available and... More 

Helpful?
Thank Paul L
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Paul L, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Alan Schreiber General Manager More 

Cincinnati, Ohio
Level Contributor
96 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel felt fairly new (or remodeled perhaps)? We stayed here for one night because it was convenient to what else we were doing. It was a Friday night (New Years Night, in fact) and the lobby was quite loud over by the far. Big groups of people sitting around laughing and talking. That's not a negative, by the way,... More 

Helpful?
Thank JennyM777
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear JennyM777, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our accommodations and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Al Schreiber General Manager More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Room was very spacious with a couch, desk, and 2 bathrooms (one with a shower only and one with a toilet only). Bed was very comfortable. Staff was professional and friendly. Breakfast was good - especially since it was complimentary (with assorted cereals, juices, and yogurts; a waffle maker; eggs; oatmeal; and fun toppings like dried fruit and chocolate chips.)

Helpful?
Thank William S
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear William S, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our well-equipped suites, ample breakfast and friendly service. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Al Schreiber General Manager More 

Chicago, Illinois
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice, new property with generous studio suites. Located near the OSU campus and Medical Center with a free shuttle available. Pros: Furnishings were smart/functional, couch in the room was comfortable, large gym, nice pool to take a quick dip, good wifi, shuttle service, smart layout of the rooms, walk-in closet, friendly service. Cons: Breakfast food quality was of poorer quality... More 

Helpful?
Thank J K
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear J K, We’re pleased to hear our well designed accommodations, friendly staff, and amenities made for an enjoyable stay. I have noted your recommendations regarding breakfast. Thank you for your attention to sharing your review and we look forward to seeing you again soon. Best, Al Schreiber General Manager More 

Idaho Falls, Idaho
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed January 6, 2016

I had a great experience. Good service, comfortable... it was great. I was told the hotel would be loud because of a nearby train, but I didn't have a problem with this at all. I would definitely go back!

Helpful?
Thank E M
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear E M, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Al Schreiber General Manager More 

Chattanooga, Tennessee
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

The hotel is new, nice set up with separate toilet and shower. Bed is actually pretty comfy; and I'm very picky about beds. Very convenient location. Drawbacks are: 1- Housekeeping SUCKS! Room was clean, but the only thing they did each day was make the bed and pick up some towels. They left the same dirty cup in our room... More 

Helpful?
Thank seagrava
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear seagrava, I'm glad that you enjoyed our comfortable beds, spacious suites and convenient location. As the cleanliness of our accommodations is a key priority, I regret that your daily service fell short of our high standards. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you for... More 

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