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SpringHill Suites Columbus OSU

#35 of 141 Hotels in Columbus
Certificate of Excellence
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1421 Olentangy River Road, Columbus, OH 43212
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1 room 1 guest
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SpringHill Suites Columbus OSU
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SpringHill Suites Columbus OSU
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219 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (47)
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Western Massachusetts
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed for four nights while visiting family in Columbus. I stayed in a king studio. The room was small, but fine for one person. For two I would recommend the 2 queen version, which I have stayed in at other hotels in this chain. Nicely decorated. I took the advice given here and asked for a room facing front... More 

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Dundee, Scotland, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms are spacious with all facilities required. Staff are friendly. Ideal for business stay in Columbus. It would also be suitable for families as there is sufficient space in the rooms and a swimming pool.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Campbell B, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Al Schreiber General Manager More 

London, Canada
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Lovely lobby and great hot breakfast buffet with lots of variety. Pool is even ok despite its size but the compliments stop there. The bathroom in our room remained DIRTY for our entire 2 night 2 day stay in spite of bringing it to the attention of housekeeping. And when you flushed the toilet the sound made you wonder if... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Nana766, Thank you for acknowledging that you enjoyed our lobby and breakfast even though you did not find our accommodations to your liking. I'm sorry for any lapses in cleanliness during your stay and will address your feedback with the team. We take guest safety very seriously and perform routine maintenance on our shuttle vehicle to keep it road... More 

Antioch, Illinois
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Another satisfied stay at a SpringHill Suite. The room was very clean, well kept up, nice size and very comfortable. I really liked the continuously lite, outside fire-pit. It had an exceptionally nice layout for the breakfast, bar and entertaining area. The indoor pool was somewhat smaller than most and it didn't have a hot spa. Overall, I would recommend... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear reneemp, Welcome back! Thanks for your time in reviewing your experience. It’s encouraging to know you enjoy our service amenities. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again soon. Best, Al Schreiber General Manager More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros : The lobby is small but well appointed. Clean with nice touches throughout. The room was clean. Cons: The bathroom has no exhaust fan, so everyone in the room can hear exactly what's going down when you go in there. Walls are paper thin, we heard every whistle, yell and footstep all night long. We went to visit a... More 

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear James S, I'm very sorry that you had a hard time parking, especially after a long day visiting a sick family member. I hope that you will return as this is not indicative of our norm. It was kind of you to note our clean and well appointed hotel. Your feedback is valuable and will be used to foster... More 

White Oak, Pennsylvania
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice property; close to OSU, shopping, not far from downtown. Breakfast was very good, lots of variety. Very friendly staff. Room was very clean. Enjoyed our stay here and would recommend this hotel.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear grandpap1, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Al Schreiber General Manager More 

Snyder, Texas
Level Contributor
118 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We needed 3 beds with an 'off' room for studying or sleeping! Love Springhill Suites & this location didn't disappoint! The workout room was a nice size but the pool seemed to be an after thought! It was the size of a lane pool, very small. The entries were easily accessible from the front or back & the staff were... More 

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear trackerem, I'm so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our location convenient to OSU. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Al Schreiber General Manager More 

Columbus, Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I often stay with Marriott brands, but this was my first stay with a Springhill Suites, and I'm very happy to say that they will be my go-to from now on. The room was spacious and really modern. I liked that the toilet and sink were in one small bathroom, and the shower and a second sink was in another... More 

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Lynsie1026, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our spacious suites and ample amenities. Reflections like yours allow us to monitor our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Al Schreiber General Manager More 

Long Island, New York
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 18, 2015

I stayed here recently, and was expecting to be wowed because Marriott lists this hotel as a Category 6, which is almost luxury. It was very nice and felt a bit more upscale than Springhill Suites usually are, but for a Category 6 hotel I would expect a real coffee pot and a real coffee cup, not Styrofoam! Staff was... More 

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear jmh882, On behalf of our entire team I would like to thank you for your sincere review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to... More 

Toulon, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 18, 2015

We needed a suite since we are a family of 5 and Springhill had a great price so we tried them. We were not disappointed my daughter said it was the best room on our week long trip that included a Hilton, a Homewood, and some Hamptons. The staff was very helpful and the room was big and clean.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear pigfarmer10, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our friendly service and spacious accommodations. Thank you for staying with us and we look forward to seeing you again. Best, Al Schreiber General Manager More 

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