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All 139 Columbus hotels

SpringHill Suites Columbus OSU

3.0 of 5 Hotel   |   1421 Olentangy River Road, Columbus, OH 43212
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83%
Ranked #24 of 139 hotels in Columbus
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
dashulak Louisville, Kentucky
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130 people have reviewed this hotel

Traveler rating
    55
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    14
    6
    1
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43
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Louisville, Kentucky
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We were in Columbus for a hockey game and college visit so we chose this hotel for the convenient location near both OSU and Nationwide Arena. Springhill Suites is among our favorite brands (Hyatt Place and Hampton Suites, too) because we like having an extra sitting area in our rooms. One thing we really like about many Springhill Suite hotels... More

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

dashulak, Thank you for your review and recommendations of SpringHill Suites Columbus OSU. We appreciate you choosing to stay with us while visiting OSU, and it's great to hear you had an opportunity to attend a Blue Jacket's game as well! I look forward to sharing your kind comments with our staff regarding the level of service, comfort and convenience... More

Edmonton, Canada
Top Contributor
131 reviews 131 reviews
71 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

But...be aware that train tracks run down the backside of the property and if you are a light sleeper then you may be awakened a couple times per night! Having said that, the problem I feared was not too bad for me (I had last room in the corridor right at the tracks) and it did not keep me up.... More

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

pcrosley, We appreciate your review and feedback from your stay with us at SpringHill Suites Columbus OSU. We're pleased to hear that our comfortable rooms, helpful staff, and value added amenities made for an enjoyable stay. We hope to have you as our guest again soon. Thank you again for your review. Kind regards, Al Schreiber, General Manager More

Burnie, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 5, 2014

Clean, nicely refurbished, adequate facilities but no "wow" factor. Some reception staff were excellent others average. Noisy heater at night. Bathroom lovely, modern. Lobby bar not open on Sunday night??

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Chris C, Thank you for writing a review. I appreciate you recognizing our strengths in cleanliness and service, while providing us some areas of opportunity. Our bar is not open on Sundays because we've traditionally experienced a decrease in demand for that day. However, we do have bottled beverages available for purchase in our lobby. I would like to extend... More

Beaver, Pennsylvania, United States
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2014

This hotel is located near the OSU campus and close to the Arena District. I've stayed at this hotel several times and the rooms are always spotless. The hotel has a nicely equipped fitness room, but the pool is very small. The hotel offers a hot breakfast every morning and has a bar on-site which is open in the evenings.... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Ed S, We appreciate you choosing SpringHill Suites Columbus OSU on your return visits, and thank you for writing a review. I'm pleased to know we consistently deliver friendly service and clean accommodations during your visits. Your feedback is important to us as we strive to ensure our valued guests like yourself enjoy an exceptional stay. We look forward to... More

Medina, Ohio
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 18, 2014

In town for medical treatment and this hotel made what was a sad trip into a good time. Rooms were comfortable. We were worried about sleeping on a pull-out but it had a thicker mattress on the sofabed than Ive seen before. The staff (with one exc.) was charming and helpful. The guys at the desk were great and got... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Chad K, Thank you for choosing SpringHill Suites Columbus OSU. We appreciate your feedback and compliments regarding our staff's excellence in service that added comfort to a difficult trip. I sincerely apologize for the poor impression you received upon arriving to the hotel. Please know we have shared your comments with our staff on both the positive aspects, as well... More

Lancaster, Pennsylvania
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 9, 2014 via mobile

We were in Columbus for a wedding and this hotel was selected by other family members. It has a nice modern look to it and seemed very nice at first glance. Once in the room we realized how paper thin everything is. Sort of disposable. The toilet room has no fan and the sliding door has a one inch gap... More

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

thymetotravelthyme, We appreciate your feedback and sincerely apologize for the areas we fell short of exceeding your expectations. Your feedback is important to us as we strive to provide exceptional guest experiences in both comfort and hospitality. I can assure you that your comments have been addressed with our staff in an effort to better our hotel, service, and overall... More

Nevada, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 28, 2014

This place was super! My husband and I stayed for 1 night for the Luke Bryan Concert. Great service with the free shuttle to the venue, but had to find our own way back...no big deal. Too bad they price hiked for one night(Thursday yet to boot). Friday night thru Sunday were almost $60 less per night. Still would stay... More

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

ValerieNKevinMessmer, We appreciate you choosing SpringHill Suites Columbus OSU while attending the Luke Bryan Concert. It's fantastic to hear you enjoyed a comfortable stay and found our staff's excellence in service to meet your satisfaction. We hope to welcome you back again soon. Thank you again for your great review. Sincerely, Al Schreiber, General Manager More

Hilliard, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2014

We stayed after a wedding and they hotel staff did an excellent job coordinating for the guests and even had a shuttle to & from the wedding reception. The room was very clean and nicely laid out. We had a fridge in our room as requested. The free breakfast had a great selection and staff was quick to refill items... More

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

NChilicki, Thank you for taking the time to write a review from your visit to SpringHill Suites Columbus OSU. We appreciate your compliments regarding our staff's excellent service, as well as our clean and spacious accommodations. We're glad you enjoyed your stay after attending a wedding, and we hope you'll visit us again soon. Thank you again for writing. Sincerely,... More

Minster, Ohio
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 22, 2014

The entire hotel would get a 5 star rating for business or family travel. The amenities are wonderful, the hotel is in a great location, the rooms, lobby and workout area are modern and most importantly the hotel is extremely clean. Service staff was friendly and engaging. It was a perfect hotel, except the beds are rock hard. Marriott executives... More

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ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Wes F, Thank you for writing. Your feedback is important to us as our highest priority is guest satisfaction. It's unfortunate to hear about your disappointment in the beds, and I'm sorry for any discomfort you experienced as a result. I'm glad you found our hotel, service, and amenities to meet your satisfaction otherwise. We value you as our guest... More

Chagrin Falls, Ohio
Contributor
16 reviews 16 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2014

We were so disappointed at our stay that we cancelled the third day and drove home late at night during a snowstorm.. For $179, we expected something special. A large room with a translucent panel divider does not qualify as a suite. The king bed was way too soft and creaked loudly. The covers were so skimpy that they didn't... More

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Diane R, Thank you for sharing your feedback. I am very sorry to hear that you had a disappointing experience, and we sincerely regret that we did not meet your expectations. I appreciate your kind comments regarding our clean accommodations, attentive staff, and complimentary breakfast selection. We value your business and thank you again for writing. Sincerely, Al Schreiber, General... More

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Additional Information about SpringHill Suites Columbus OSU

Also Known As:
Springhill Suites Columbus Osu Hotel
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio
Address: 1421 Olentangy River Road, Columbus, OH 43212
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Columbus
#31 Business Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Official Description (provided by the hotel):
SpringHill Suites Columbus OSU hotel is an all-suite hotel ideally located less than a mile to The Ohio State University Football Stadium, Campus & Ohio State Medical Center and Lennox Town Center on Olentangy River Rd. Just 3 minutes to Downtown Columbus, German Village and Short North area with attractions, dining and shopping. These contemporary hotel suites feature separate living and sleeping areas with microwave and mini-fridge as well as free WiFi. Hotel Amenities include Free WiFi, Cocktail Bar, Fireside Patio, Large Fitness Center, Indoor Pool. A free hot breakfast buffet is included with your rate at this Columbus Ohio hotel. Ask us about our free transportation within a 3 mile radius. ... more   less 
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