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SpringHill Suites Columbus OSU

3.0 of 5 1421 Olentangy River Road, Columbus, OH 43212
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Certificate of Excellence 2014
SpringHill Suites Columbus OSU
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SpringHill Suites Columbus OSU
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181 reviews from our community

Traveler rating
    80
    71
    19
    8
    3
See reviews for
57
29
3
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Nice place . cannot hear train .very nice atmosphere.. Would recommend staying here .Very kid friendly...................................................... Rooms very clean. Spacious .enough room for families

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Rich T, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your family's stay was pleasant. I’m glad you enjoyed our friendly service and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Al Schreiber General Manager More 

Indianapolis, Indiana
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I visit OSU, this is the place I stay. I have stayed in other hotels and continue to come back to this one. I have spend upwards of 10+ nights in this hotel so my review is based on this not one or 2 bad or good experiences. I see there have been several negative comments about the train... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear 76chevy, Welcomes back! I’m delighted to hear that you have enjoyed your stays! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Alan Schreiber General... More 

East Liverpool, OH
1 review
5 of 5 stars Reviewed 3 weeks ago

We spent a weekend to see the Buckeye vs Indiana football game. Hotel was beautiful with balloons in the lobby to celebrate the game. All service personnel were helpful and friendly. The hotel offers a shuttle to the stadium, so parking and traffic aren't a problem at all. The room was spotless and very comfortable. We're going to be enjoying... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear James B, Thank you for your thoughtful review. I appreciate you choosing us while in town for the game. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Alan Schreiber General Manager More 

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great hotel, perfect location and overall excellent staff and experience. Would stay there again without the least hesitation I see there have been several negative comments about the train noise. My room also faced the train tracks that run behind the hotel. I wasn't disturbed in the least by the trains. Yes they ran, but maybe I'm not as sensitive... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Methetraveler1961, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Alan Schreiber General Manager More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 14, 2014

At the hotel, definitely request a room not facing the railroad tracks. They run late at night and early morning. Other than that, the hotel was fine. Comfortable room not a lot of noise from the hallways. Breakfast was good there.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Melanie D, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our comfortable accommodations and ample breakfast made for an enjoyable stay. There is no better compliment than a return visit, so we hope to see... More 

Cedar City, Utah
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 4, 2014

Generally I feel I am safe booking a Marriott. Not the case with this one. The hotel in and of itself is on but the location is horrific! It is LITERALLY ON THE TRAIN TRACKS. The train runs ALL night long and you wake up thinking it world war three. There are four of us staying here for business and... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Bksheehan, Thank you for acknowledging our nice hotel even though you did not experience a restful stay. My sincere apologies for the noise pollution coming from the railroad tracks; its the downside to our central location. We have sound proofed our hotel and offer triple pain windows for our guest's comfort. Our associates strive to provide a restful stay... More 

Roseville, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 2, 2014 via mobile

Love this hotel. Check in is always quick and easy. Rooms are spacious and clean. The staff is very attentive and friendly. The hot breakfast is a full meal. Lots of space for large groups to gather. Shuttle service or walking distance to OSU and just 10 minutes to downtown. Lots of parking with convenient secure access to the building.... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear startron, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates, comfortable accommodations and ample amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Alan Schreiber General Manager More 

Lakeside, Michigan
Contributor
16 reviews 16 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 29, 2014

The quality in these hotels can vary but this property is top notch. Beautiful lobby, bar and even and outdoor sitting area with fountain and fire place. Very comfortable rooms. Highly recommend a visit.

Was this review helpful? Yes
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear BarryMoltz, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and accommodations pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Alan Schreiber General Manager More 

Houston, Texas
Top Contributor
92 reviews 92 reviews
41 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed October 26, 2014

I'm a Marriott Gold (multi year) business traveler and target my stays for SpringHill for the most part. This property was in the perfect location for my business meetings. Stayed from October 21-24. Check-in was great. Matthew was working the desk and was very cordial and helpful and had some great suggestions for places to eat. He's the type of... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear DrFood, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience. Along with providing us with areas of opportunity (such as noise pollution and breakfast service), your feedback serves as encouragement to our associates. We appreciate having you as our guest,... More 

jackson
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 21, 2014

Hotel is clean, the staff is really nice and informative, they have a small bar with tv's, and an outdoor fire pit for smokers. I came in on a Friday for the Rutgers vs OSU game, room wasn't ready, but the front desk person gave us a full option of things to do, eat, and see. They texted us when... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear AJB B, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our modern accommodations and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please... More 

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Additional Information about SpringHill Suites Columbus OSU

Address: 1421 Olentangy River Road, Columbus, OH 43212
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio
Hotel Style:
#22 Family Hotel in Columbus
#28 Business Hotel in Columbus

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