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Holiday Inn Express & Suites Columbus-Polaris Parkway

2.5 of 5 8670 Orion Place, Columbus, OH 43240
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Certificate of Excellence 2014
Holiday Inn Express & Suites Columbus-Polaris Parkway
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Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
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164 reviews from our community

Traveler rating
    93
    46
    14
    5
    6
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82
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

this is a nice hotel the rooms are clean and updated the pool is the major attraction. very kid friendly the only problem is the waterslide is only open at a set number of times. would i go back with out a doubt.

Was this review helpful? Yes
HolidayInnExpPolaris, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking your time to share you valuable feedback. We are really happy to see your family enjoyed all amenities what our hotel have to offer during your recent stay. We are committed to provide excellent service and high standard guest rooms to all our valuable guests. We like to thank you for choosing our hotel for your... More

Plano, Texas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Recently hosted a team meeting at the hotel and hands down the best staff and service from check-in to check out. I had interations with every level of employee and not a single person was less than AWESOME! The front desk clerk even hugged me goodbye. I felt like I was with friends and every need was met. Every request... More

Was this review helpful? Yes 1
HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking your valuable time to provide us your extremely valuable positive feedback. We are so thrilled that you mention your excellent experience by taking your valuable time. Our team at Holiday Inn Express Polaris Pkwy are committed to provide excellent guest experience to all our guests every time. We will make sure to pass your wonderful compliments... More

Cuyahoga Falls, Ohio
Top Contributor
89 reviews 89 reviews
5 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positive first- the breakfast is good. Runs from 7-10 on weekends, but the fact they have to post a shirt and shoes required sign tells you what you need to know about this hotel. Its in a great location and it does have a great pool area. The room was nice but not up to my standards of clean- especially... More

Was this review helpful? Yes 1
HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking your valuable time to provide us your valuable feedback. Please accept our sincere apology not having completely satisfied with your stay. Our hotel features wonderful pool recreation area with water slide and other amenities, so because of this feature weekend we have our bigger water slide open and have lifeguard on duty to help guests and... More

Nashville, Tennessee
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was priced right for us. It was clean with modern decor. The bathroom had a large walk in shower. The indoor pool was nice. My husband and daughter used the pool at night, so they weren't able to use some of the equipment (due to not having a lifeguard staffed at that time). They still had a blast!... More

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HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

We like to thank you for your valuable feedback. We are extremely sorry that you are not able to enjoy our wonderful water slide during your stay because of hours restriction of water slide. Thank you for noticing what our hotels keeps us on top from room decor to size of rooms to excellent customer service and that is the... More

Westerville, OH
Top Contributor
54 reviews 54 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is no ordinary Holiday Inn Express and Suites! It has a hidden gem in the swimming pool area. A full kids play area complete with large slide, small kids slide shaped like a frog, 2 swimming lanes, basketball hoop, water mushroom, and several small buckets that empty, plus a mini lazy river with fun water fountains to splash in.... More

Was this review helpful? Yes 1
HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking your valuable time to provide us your very inspiring valuable review about our outstanding hotel and all amenities and great service hotel staff is offering. We are absolutely committed to provide excellent customer service at our IHG hotel brand properties. We are so thrilled that you are able to enjoy all what our hotel have to... More

Charles Town, West Virginia
Top Contributor
89 reviews 89 reviews
12 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed October 20, 2014

We stayed here for three nights recently and while it is a pretty property, the mattresses were some of the hardest and most uncomfortable I have ever experienced. After the first night of no sleep I bought memory foam from Sears in the Polaris Mall which is about two miles from the Holiday Inn. Even with that and a blanket... More

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HolidayInnExpPolaris, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Please accept our sincere apology on behalf of entire staff of Holiday Inn Express Polaris Pkwy. We like to thank you for taking your time and providing you valuable feedback. Fitness center elliptical issue to noise issue we are sure it was one time temporary. I personally checked and make sure all of the mentioned items are taken care. As... More

Lancaster, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2014 via mobile

Very clean, nice size rooms, friendly staff even at midnight check-in. Stayed 1 night while visiting family in area. Did not use pool, gym or business center so can't review those. Free breakfast is just that, free, but there was eggs (seemed dry reconstituted type), sausage, muffins, bagels, cereal, pancakes, whole fruit. Coffee was very good for hotel coffee. Overall... More

Was this review helpful? Yes
HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for your valuable feedback. Staff at our hotel are committed to provide excellent customer service and exceptionally clean comfortable guest rooms. We take all our guests feedback very seriously and like to work toward outstanding experience. We like to invite you when in you town to experience out all amenities our hotel have to offer. We appreciate your... More

Johnstown, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 20, 2014

Stayed here, one night with twin granddaughters and DIL. for a night away and to swim....The swimming pool is really nice, almost like a water park....nice weight room....great breakfast....really nice clean rooms...which is a must.....would highly recommend!

Was this review helpful? Yes
HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Hello! We really appreciate your feedback and like to thank you for sharing you experience. We are committed to provide excellent service and clean comfortable guest room. We will definitely share your review to all our staff and let them know how wonderful job they are doing. We like to see you soon at our hotel soon. Thank You Ketan... More

Lititz, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 27, 2014

I am currently staying at this facility for a one night stay on august 27, 2014. First, I must say that I thought that the hotel was brand new after walking in and seeing the lobby and my room. I asked at the front desk and found out the hotel has been open for three years! It looks like it... More

Was this review helpful? Yes
HolidayInnRichmond, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for choosing to stay with us at the Holiday Inn Express Polaris. We are always happy to hear from our guests regarding their stay with us. It sounds like your stay was enjoyable from the hotel, your room, the friendly staff and location. Awesome. That is what we like to hear and work towards. Thanks for your feedback. I... More

Cincinnati, OH
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2014

My friend and I stayed in the lovely, new Holiday Inn Express for two nights in August. The suites are decorated very modern with comfortable beds are luxurious hotel linens. The breakfast is complete and quite satisfying. The staff is most accommodating and friendly. We couldn't have asked for a better hotel experience.

Was this review helpful? Yes 1
HolidayInnExpPolaris, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for your valuable feedback. We always like hear and work towards positive and completely satisfactory experience from our guest. From breakfast to clean comfortable rooms, excellent pool area and outstanding customer service, staff at our hotel embrace that goal everyday. Please come back soon when you in town. Thank You Ketan Desai General Manager More

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Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio

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