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All 141 Columbus hotels

Holiday Inn Express & Suites Columbus-Polaris Parkway

2.5 of 5 Hotel   |   8670 Orion Place, Columbus, OH 43240
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84%
Ranked #20 of 141 hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Terry L dayton, ohio
  • Overview
  • Reviews (153)
  • Photos (98)
  • Amenities
  • Room tips (29)
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153 people have reviewed this hotel

Traveler rating
    88
    42
    12
    5
    6
See reviews for
77
21
6
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
dayton, ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this property on July 18th. Absolutely stunning property!! Staff was incredible. Rooms were spacious, clean and beautiful. Pool area was very nice. Breakfast was hot and had a nice variety. Looking forward to another stay here.

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Youngstown, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night (family of 5) at this Holiday Inn Express-Polaris Parkway on a Saturday night. Highlights included: location was convenient right off of the highway and close to everywhere we needed to go, hotel was clean (other than during the breakfast rush, but that was due to people making messes not staff neglect), the staff was welcoming and... More

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Kenton, Ohio
Contributor
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a wonderful hotel in the Polaris Mall area for families with kids. We decided to get away for the night and our main focus was finding a suitable property with a nice pool for our kids to enjoy, we found it! The Holiday Inn Express was very clean, had a friendly front desk staff to greet you, and met... More

Was this review helpful? Yes 1
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for choosing to stay with us at the Holiday Inn Express Polaris and for the awesome 5 Star rating. We are excited that we met and exceeded your expectaions during your stay. We take great pride in our hotel and serving the needs of each guest. I will share your wonderful feedback with our team so they know how... More

1 review
1 of 5 stars Reviewed 4 weeks ago

Business traveler who showed up with a confirmation number after flight delays and was exhausted to find they overbooked and gave my room to silver or gold members who decided to stay over! Not a single room available they sent me away to drive another 20 minutes to another hotel!

Was this review helpful? Yes
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for your feedback regarding your recent reservation with us. We are sorry for the inconvenience that you had upon arrival. If you would like to discuss this please contact me business hours. Unfortunately, this occastionaly does happen and we never like it for our guest either. We are happy that we did take care of the charges for you... More

Lewisburg
Contributor
17 reviews 17 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

It's not often I have nothing to complain about in a review but this hotel experience was as close to perfect as one could ask for. The beds were comfortable and the sheets were clean. The toiletries were good (Holiday Inn uses Bath and Bodyworks soaps), and the room was clean. The neighbors got a little loud at times but... More

Was this review helpful? Yes
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for your wonderful feedback and the 5 Star Rating from your recent stay with us. We are happy to hear that you enjoyed your stay with us. We do have a great hotel and provide awesome customer service to all our guests. Everyone is VIP when staying with us. I will share your comments with the staff so they... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 29, 2014

I have been to this hotel on many occasions it is a great place and not too much. The workers are nice and it has a great breakfast. The pool area is the best for a family with kids I have 5 and 7 year old boys they love it . I have stayed and worked at some of the... More

Was this review helpful? Yes
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for choosing to stay with us at the Holiday Inn Express Polaris. We are happy that your expectations are being met and you continue to come back. We love hearing that our guests enjoy their stay and are comfortable with the accomodations. Thanks for letting us know how we are doing and for the 5 Star Rating. I will... More

Centerburg, Ohio
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 21, 2014

Stayed in a whirlpool suite. Jets were too few and very weak. Most hotels that we have stayed at with an in-room whirlpool work much better. Did have plenty of hot water. Room very clean and well appointed. Large 5' shower in bath was also very nice and roomy for a change. We did not use the swimming pool or... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear steve a, Thank you for staying with us and for writing a candid review about our property. We’re glad that you enjoyed our large, clean rooms and amenities. I also appreciate the high scores given for location and service. On the other hand, your feedback regarding the in-room whirlpool has been taken note of and will be used to... More

1 review
5 of 5 stars Reviewed May 19, 2014 via mobile

We went here for a fun little getaway for my sons 8th grade class trip. When we came in the two associates at the front desk were very friendly. The boys were so excited as soon as they stepped in the front door. The hotel atmosphere is very clean and the boys said it had a "futuristic" look to it.... More

Was this review helpful? Yes
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks so much for choosing to stay with us at the Holiday Inn Express Polaris. We appreciate you taking the time to give us great review and the 5 Star rating. We are excited that we met your expectations in all aspects of your stay. I will share the comments with the staff so they know how they are doing... More

Huntington, New York
2 reviews
5 of 5 stars Reviewed May 18, 2014

A clean, well managed, comfortable hotel- well situated near Polaris shopping and restaurants- excellent pool for swimming enthusiasts, 60' lap lanes.- great breakfast. Front desk staff and breakfast restaurant manager Mylene, make everyone feel welcome. Highly recommend this hotel- don't believe you'll be disappointed.

Was this review helpful? Yes
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for choosing to stay with us at the Holiday Inn Express Polaris. We are excited that we met your expectations during your recent stay. We also love the 5 Star Rating you gave us. I will share your comments with the staff so they know how they are doing as well. Thanks for noting us as a Winner. We... More

Lima, Peru
Top Contributor
84 reviews 84 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 6, 2014

We only stayed here for one night, but liked it a lot. They gave us a huge suite, with very nice furniture. Great beds and pillows. Very good breakfast. Their staff is so efficient and helpful! This is a great place to stay when visiting Columbus.

Was this review helpful? Yes
Donna S, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks for choosing to stay with us at the beautiful Holiday Inn Express Polaris. We are happy that your overall experience was great and we met and exceeded your expectations. We appreciate all our guests, as everyone is VIP with us. Thanks for taking the time to let us know how we did and for the 4 Star rating. We... More

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Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
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Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#19 Family Hotel in Columbus #20 Romantic Hotel in Columbus #23 Business Hotel in Columbus
Hotel Class
Number of rooms
104

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