We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Columbus-Polaris Parkway

#22 of 142 Hotels in Columbus
Certificate of Excellence
Hotel website
Hotel deals
8670 Orion Place, Columbus, OH 43240
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Holiday Inn Express & Suites Columbus-Polaris Parkway
Professional photos View all
Browse nearby
Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
Add Photo Write a Review

209 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    120
    57
    17
    8
    7
See reviews for
106
27
6
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (49)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (57)
All months
Danbury, Connecticut
Level Contributor
183 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Got into the hotel super late for a one-night stay. Completely surprised by the very modern, spacious room. I haven't stayed in a Holiday Inn for quite a while and it was much nicer than I expected. Bed was comfortable, WiFi super fast, and everything spotlessly clean. I also liked the corner couch to spread all my belongings out on,... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear medatsu, I would firstly like to welcome you back to the brand. I am so happy you found us to be modern, spacious and our beds to be comfortable. We would love for you to make a return trip to our hotel and give us the opportunity to earn a 5 out of 5. We hope to see you... More 

Belgium, Wisconsin
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Holiday Inn had a great ambience and stylish decor. The room, including the bed, was incredibly comfortable. Everything was kept very clean. Breakfast was as you would expect at a place like this. My only complaint would be the water – it smelled and tasted horrible. Maybe this is a Columbus problem since I had the same experience at... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear TikkunOlam77, Thank you for your kind compliments regarding our ambiance and stylish decor. I agree our beds are so wonderful. I do want to apologize for your unpleasant experience with the water. We have contacted the city and no problems were reported. We will continue to monitor the water situation. We hope your travels will bring you back to... More 

Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Helpful staff, very large, clean rooms, and great pool that kept kids of several ages occupied for 3 hours. Nice, modern design. I would definitely stay here again for future visits to the area. Convenient to shopping, dining, airport, etc.

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear MariMouse, Thank you for taking the time to submit such positive feedback! I am so happy to hear you had such a wonderful stay. We hope you and you family will return soon so you can enjoy our pool again and some more shopping! Sincerely, Mykel McClelland General Manager More 

5 of 5 stars Reviewed 1 week ago

We spent 4 nights at this hotel and it was wonderful all the way through. Everything was spotless, the pool area is fantastic, the coffee was there all day in the dining room, breakfast A+, and most importantly the staff were very pleasant and did a great job welcoming us all from the conference we were at the Columbus Vineyard... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Gabriel C, We were so excited to welcome the Columbus Vineyard conference and wanted to give everyone attending a great stay. I am overjoyed to see you had such a wonderful experience! I will share all of your comments with our team here, and we look forward to welcoming you back next year! Sincerely, Mykel McClelland General Manager More 

Midland, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stayed here for a family wedding in Columbus. Originally Booked one free night using my rewards and decided to stay an additional night after and that's where the fun begins. Parking is tight but sufficient. The entrance and common areas are really nice and modern. The rooms are quite large and have everything you need. Beds are ver comfy. Booked... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Craig A, I want to sincerely apologize for all of the inconveniences you experienced during your stay. Guest safety is of the utmost importance and I will address the issues you experienced with our splash pad personally. I can assure you it will not happen again. I have shared all of your comments with my management team and can... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked rooms at this hotel while traveling back home. It's a16 hour drive and since we left late, the goal was to at least make Columbus, Ohio. We made reservations on the fly at about 9pm, arriving around midnight. The front desk clerk was extremely nice and the rooms are fantastic! Comfortable beds, clean rooms, clean bathrooms. I travel... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Pete K, Thank you for taking the time to submit such positive feed back of your stay. I am overjoyed to hear we exceeded you expectations! I will share your comments with my team here and ensure they keep up the good work. We hope your travels will bring you back to the area soon! Sincerely, Mykel McClelland General... More 

Cottleville, Missouri
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The Good: 1) The room seemed to be very clean. 2) Loved the shower...very spacious. 3) The bed was pretty comfortable. 4) A "water park" inside the hotel. My daughter loved it, of course. The Bad: 1) The front desk clerk just stared at me as I walked in to check in at 8pm. No smile, no hello. She just... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear KaKrausz, Thank you for taking the time and submitting such a detailed review. I am happy to see you found our accommodations clean, comfortable and spacious. I do want to sincerely apologize for the inconveniences you experienced during the rest of your stay. I have addressed each of your concerns with each member of my management team to ensure... More 

Leeds, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nothing special at all but typical of the chain. It was comfortable and clean but had a very strange musty smell in the room (like a stale smokers smell). Having said that, the staff were very pleasant and it served a purpose overnight. We chose not to eat breakfast there but ventured out and tried a local restaurant.

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Denise G, I am very sorry you found our hotel top be nothing special. We don't want to be just a place to stay for a night. We strive to be a great hotel that guests love and anything less is unacceptable. I hope if you are ever in the Columbus area you will give us another opportunity to... More 

Parkersburg, West Virginia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Hilton down the street last year and chose this hotel because of the kids pool area and the comp breakfast. Staff was very welcoming and the hotel was very clean. We stayed in a standard king on the 6th floor and we loved the little corner couch in our room (my 5year old thought it was... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Megan B, I am so happy you had a great experience during your stay. We are looking into the ventilation issue you mentioned with the pool to ensure we resolve the issue quickly. Come back soon to enjoy the service and amenities you love! Regards, Mykel McClelland General Manager More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice room, if you near Ohio State University, stay here, it is very clean and comfortable. There is no ATM in the lobby but there is a bank 1/4 mile away....and tons of restaurants nearby. This would be a great place to stay if you manage to get OSU football tickets, it is 5 minutes away from the Horseshoe!

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Mickey G, I am so happy you found our location very convenient for all of your needs while in Columbus. We can't wait to host you this fall for some football. GO BUCKS!!! Sincerely, Mykel McClelland General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

125 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (63)
Viewed
Room/suite (24)
Viewed
Bathroom (8)
Viewed
Dining (3)
Viewed
Pool/beach area (14)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (18)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (2)
Viewed
Dining (6)
Viewed
Bathroom (2)
Viewed
Pool/beach area (3)
Viewed
Other (18)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Columbus hotels
0.7 mi away
Hilton Garden Inn Columbus/Polaris
6.3 mi away
Holiday Inn Express Hotel & Suites Columbus - Easton
0.4 mi away
Hampton Inn & Suites Columbus Polaris
Show Prices
Show Prices
Show Prices
15.3 mi away
BEST WESTERN Suites
BEST WESTERN Suites
#26 of 142 in Columbus
4.0 of 5 stars 187 reviews
0.5 mi away
Hilton Columbus/Polaris
Hilton Columbus/Polaris
#13 of 142 in Columbus
4.5 of 5 stars 515 reviews
0.2 mi away
Homewood Suites by Hilton Columbus/Polaris
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay