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Holiday Inn Express & Suites Columbus-Polaris Parkway

2.5 of 5 8670 Orion Place, Columbus, OH 43240
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Certificate of Excellence 2014
Holiday Inn Express & Suites Columbus-Polaris Parkway
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Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
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179 reviews from our community

Traveler rating
    100
    51
    15
    6
    7
See reviews for
92
23
6
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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canton, ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We needed a mini vacation terribly so decided last minute to do Columbus. The room selection was scarce and not what we would have preferred but we made due. The king room turned out to be really nice (701). It was at the end of the hallway so there was no hall noise & the room was large enough for... More 

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Wheeling, West Virginia
Top Contributor
52 reviews 52 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

There wasn't anything awful about this hotel but the potential for an awful stay was there. It was a big snow storm weekend so I'm guessing the staff didn't show up to work. At 5:30 lots of rooms were not ready for check in yet and the front desk was stressed and were probably so unkind because of that. But,... More 

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for sharing your review with us. We are glad to hear that even if your experience wasn't quite a '10', that you'd be willing to give us another try. (Snow has a way of making everything harder!) We'd love another chance to get to accommodate you and make you feel more at home here. More 

East Fishkill, New York
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spacious clean rooms. Large breakfast selections. Fast wi fi speeds. Large channel selections on the a TV. The water park style indoor pool is excellent for traveling families. Extra pillows and towels were no problems. Rapid check in and check out.

Was this review helpful? Yes 1
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for sharing such kind words about our hotel! It sounds like we succeeded in our goal of delivering a quality experience for you and your family. We are glad that you enjoyed the accommodations, received helpful service, and had a good time in our pool area! We hope that you'll come back again very soon! More 

Columbus, Ohio
1 review
3 of 5 stars Reviewed 4 weeks ago

Check in at 4pm. Arrived at 430pm, room was not ready until 515p. Asked for and was given 2 extra wristbands for pool. Checkout was slow and had to wait for a "room check" before they cleared my checkout. 2 room King suite was large and clean. Extra towels, pillows, and blankets in the room. Breakfast was ok, eggs, sausage,... More 

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for sharing your review of your stay at our hotel. We are happy to hear feedback on every aspect of your experience, so we are glad that you took the time to share such a detailed review with us. We are pleased that the majority of your stay with us was a pleasant experience, we hope that you'll... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nana & Papaw (my husband & I) wanted to spend time with our grandkids overnight at a hotel with an indoor pool. We checked out Ft Rapids online but were turned off by their prices and poor customer reviews. I tried another search which took me to this hotel. The first thing I did was check out pics of the... More 

Was this review helpful? Yes 1
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for your kind review! We are delighted to hear that you enjoyed your rooms, the Splash Pad, and your breakfast in the morning, despite the inconvenience at check-in. Stories like your help us to improve our service so that we can give yourself and all of our guests the best home-run experience possible! We hope to see you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Stayed here for a 3 day meeting. The staff was extremely friendly and helpful in all aspects of my stay. There are several things to do within a short distance of this hotel...Polaris Mall, Magic Mountain and a wide variety of restaraunts from fast food to expensive. Overall the stay was well worth the price.

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thanks so much for your wonderful review! We are so happy to hear when we've been able to do our job well by providing a pleasant experience for our guests. We hope that you'll stay with us again the next time work brings you into town! More 

1 review
5 of 5 stars Reviewed January 27, 2015

On the road for a week. By far the best we stayed in. I have a bad back and the hottub and soft bed made a world of difference. The staff very friendly and helpful. Will comeback if in the area again.

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

We are so thankful for your kind review of your stay at our hotel. It is so nice to hear that your accommodations were comfortable and therapeutic for you! We can't wait to see you back here again soon! More 

ohio
Top Contributor
136 reviews 136 reviews
36 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed January 22, 2015

We had a two room suite which is always nice to have when you have young children with you. We stayed over MLK weekend, and the place was packed. We chose the hotel partly because of the waterslide, but as it turns out, the slide has been broken since December and will not be fixed until the very end of... More 

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for sharing your comments about your stay with us. We are glad that you chose to spend the long weekend at our hotel and that your family was able to take advantage of the Splash Pad (though, we've been disappointed about the spiral slide being down, too!). We hope that you'll come back again soon so that your... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 8, 2015

I decided last minute to take the family for an overnight on NYE. The hotel offered a fantastic pool and excellent customer service. We weren't the only family looking for something close yet fun for the holiday. The hotel was FULL of families and little ones and the staff was amazing. They were very patient and accommodating to everyone. The... More 

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

We're so glad that you came to stay with us for New Years Eve--and that you got to take advantage of the Pizza Package and extended pool hours. We loved ringing in the new year with you and your fellow guests. Thank you, too, for sharing your feedback about the breakfast bar. We will take your comments into consideration when... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 2, 2015

Stayed here while visiting friends and I have to say I was very pleased with the clean room, comfy beds, and very friendly staff. I will definitely be staying there again when I'm in Columbus for our next visit. Also plenty of places to eat and shop in the surrounding areas..

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you so much for your kind review of your stay at our hotel! We love to hear when guests have positive experiences with the room, the staff, and anything else you'd like to share. We look forward to seeing you again! More 

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Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#21 Family Hotel in Columbus
#29 Business Hotel in Columbus

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