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Holiday Inn Express & Suites Columbus-Polaris Parkway

2.5 of 5 8670 Orion Place, Columbus, OH 43240
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Certificate of Excellence 2014
Holiday Inn Express & Suites Columbus-Polaris Parkway
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Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway
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173 reviews from our community

Traveler rating
    98
    48
    14
    6
    7
See reviews for
89
23
6
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

On the road for a week. By far the best we stayed in. I have a bad back and the hottub and soft bed made a world of difference. The staff very friendly and helpful. Will comeback if in the area again.

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ohio
Top Contributor
136 reviews 136 reviews
36 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a two room suite which is always nice to have when you have young children with you. We stayed over MLK weekend, and the place was packed. We chose the hotel partly because of the waterslide, but as it turns out, the slide has been broken since December and will not be fixed until the very end of... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I decided last minute to take the family for an overnight on NYE. The hotel offered a fantastic pool and excellent customer service. We weren't the only family looking for something close yet fun for the holiday. The hotel was FULL of families and little ones and the staff was amazing. They were very patient and accommodating to everyone. The... More 

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

We're so glad that you came to stay with us for New Years Eve--and that you got to take advantage of the Pizza Package and extended pool hours. We loved ringing in the new year with you and your fellow guests. Thank you, too, for sharing your feedback about the breakfast bar. We will take your comments into consideration when... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here while visiting friends and I have to say I was very pleased with the clean room, comfy beds, and very friendly staff. I will definitely be staying there again when I'm in Columbus for our next visit. Also plenty of places to eat and shop in the surrounding areas..

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Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you so much for your kind review of your stay at our hotel! We love to hear when guests have positive experiences with the room, the staff, and anything else you'd like to share. We look forward to seeing you again! More 

Kentucky
Top Contributor
58 reviews 58 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have to rate this hotel in two different ways, a rating based on the hotel and then a rating based on the pool. First off, the hotel. I have never stayed at a Holiday Inn Express and my family was very surprised. We are a family of five (me, wife, 4 year old, 2 year old, and 9 month... More 

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Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Erich, we appreciate your thoughtful and meticulous review of your stay at our hotel. We love to hear everything that we can about our guests experiences. I am glad to hear that most of your accommodations here met your standards or expectations, but I apologize for your disappointment with the pool area's water temperature. This maintenance issue has now been... More 

North Canton, Ohio
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 11, 2014

I was responsible for selecting a hotel for a weekend trip to Columbus to shop, watch the OHSAA State Championships and spend time with family and friends. Four families were relying upon my recommendation. I did my due diligence and performed extensive research to find the right accommodations. I narrowed my selection to three hotels but ultimately was persuaded by... More 

Was this review helpful? Yes 4
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We are sincerely disappointed in the lack of hospitality you felt from our hotel and staff. I have shared your comments with the management and staff as an effort to prevent problems like this in the future. I would like to invite you... More 

1 review
5 of 5 stars Reviewed December 9, 2014

The entire staff at the Holiday Inn Express was awesome. The hotel accmodations were fantastic. We would definitly go back to this hotel for any kind of an event. The pool is definitly a major attraction. We also received a great deal of assistance in setting up transportation to and from the OSU vs Michigan football game.

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Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Erin, thank you so much for sharing your comments about your stay at our hotel! We're so happy that you found your experience with the room, the Splash Pad, and our staff pleasant and comfortable. We strive to do anything to serve our guests, so we are so glad to hear that we were able to help you and your... More 

Maumee, Ohio
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 5, 2014

Stayed here for my daughter’s soccer tournament (2) nights. Positives: Room was clean, newer building, close access to freeway, breakfast was good, and plenty of restaurant choices close by. The bad: I’m losing my faith in humanity. Walking in we saw a kid in diapers (maybe 2) helping out dad by throwing away all his empty beer bottles. Dad &... More 

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Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking the time to share your experience about your stay at our hotel. I’m happy hear that you enjoyed our building, location, and breakfast! Thank you, also, for being willing to share the things that would have made your stay better. We apologize for your unpleasant experience, and we will take your comments into consideration was we... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 3, 2014

This Inn looks like it has been recently remodeled...everything look fresh and modern. The beds were extremely comfortable and the room was very nice. The only reason I did not give it a "5" was that I hate Holiday Inn Breakfasts...I don't eat bisquits and gravy, they were out of eggs while I was there, the waffle mix tastes like... More 

Was this review helpful? Yes
Katie B, Sales Coordinator at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for sharing your comments about your stay with us. We are glad to hear that you enjoyed almost everything about our hotel, that our accommodations offered you a comfortable stay. We do appreciate your feedback about our breakfast offerings; we are always happy to hear about anything we could improve to give our guests a perfect night’s stay.... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 20, 2014

this is a nice hotel the rooms are clean and updated the pool is the major attraction. very kid friendly the only problem is the waterslide is only open at a set number of times. would i go back with out a doubt.

Was this review helpful? Yes 1
HolidayInnExpPolaris, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Thank you for taking your time to share you valuable feedback. We are really happy to see your family enjoyed all amenities what our hotel have to offer during your recent stay. We are committed to provide excellent service and high standard guest rooms to all our valuable guests. We like to thank you for choosing our hotel for your... More 

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Additional Information about Holiday Inn Express & Suites Columbus-Polaris Parkway

Address: 8670 Orion Place, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Columbus-Polaris Parkway 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express & Suites Columbus-Polaris Parkway Hotel Columbus
Holiday Inn Express And Suites Columbus-Polaris Parkway
Holiday Inn Express & Suites Columbus-Polaris Parkway Ohio
Hotel Style:
#24 Family Hotel in Columbus
#26 Business Hotel in Columbus
#28 Romantic Hotel in Columbus

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