We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Columbus-Polaris Parkway

#21 of 140 Hotels in Columbus
Certificate of Excellence
Hotel website
Hotel deals
8670 Orion Place, Columbus, OH 43240
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express & Suites Columbus-Polaris Parkway
View Map
Add Photo Write a Review

242 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
North Canton, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

This is a very nice hotel! I asked its age. It is six years old, but it looks and feels brand new. The room was comfortable. The whole facility was spotless, and it has a fabulous pool. I have worked in the business, and I was impressed. Anyone would be happy to stay here if it was convenient.

Helpful?
Thank eric976
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express is a great value! There were six of us traveling together. We stayed in a room with two Queen beds and a sleeper sofa. The room was extremely clean, spacious, well decorated and had a microwave, refrigerator, sink and a large counter space area in the room. The pool was fantastic! The kids loved it! I loved... More 

Helpful?
Thank Cynthia M
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015 via mobile

We stayed at this hotel while we were visiting family. All in all, just what I would from a Holiday Inn property. The room was clean and quiet, and the staff was friendly and professional. Definitely will stay there again. Now, if they could do something about the Target down the street... maybe give them some customer service lessons!

Helpful?
Thank Jim G
Downers Grove, Illinois
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

My husband and I stay here almost monthly with two of our kids. We love it here! The staff is super friendly especially Felicia( I believe is her name) Everything is always clean.we love the pool the only thing is lately since my knees have gotten worse I can't get in the water since there is no handrail to get... More 

Helpful?
Thank courtkne
willard, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 26, 2015 via mobile

Extended family wkend -5 rms. Very good experience. Rooms are beautiful, large and very clean. Beds awesome with great linens and pillows. Pool area large. Water was cold. Liked the ever-present hot chocolate and coffee in lobby. Staff friendly. Prices good. Convenient. Highly recommend!

Helpful?
Thank Jacki W
United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 17, 2015

Stayed here for two nights--had a flight out of Columbus airport plus wanted to spend time with family in the area. Will divide this review up into pros and cons. Pros: Great location in the middle of the Polaris shopping area. Can walk to Starbucks and a few other restaurants. Hotel has a modern contemporary flair with pictures, etc. that... More 

Helpful?
1 Thank Nanna1959
Cleveland
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

We planned an overnight in Columbus with no real plans. Stayed at this Holiday Inn. Close to Polaris Mall. Room was clean. Bed and pillows comfortable. Front desk personnel friendly. We went down to breakfast near the end and there were a lot of guests there with some foods gone. We didn't know if they would replenish so we opted... More 

Helpful?
Thank OhJoyce
1 review
5 of 5 stars Reviewed December 7, 2015

We had a good stay. Chad, at the front desk was nice and personable. The room was clean, the pool was a little crowded in the evening, but still nice. There was plenty for breakfast. Pancakes, sausage (pork and Turkey).Scrambled eggs, muffins, and cinnamon Rolls. Apples and Bananas.Juice and of course plenty of coffee.

Helpful?
Thank Lawrence R G
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Lawrence R G, Thank you for taking the time and submitting such positive feedback. Chad is a wonderful associate who all of our guest really love. He is a huge asset to our team. We hope you will stay with us again soon! Sincerely, Mykel McClelland General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 6, 2015

We really enjoyed our room - my husband is a neat freak, and even the tops of the pictures passed his inspection. The breakfast was average - not a fan of the cheese filled eggs, but the scrambled eggs were good. We didn't swim this time, but this was the fourth time we've stayed in this hotel, and the slide... More 

Helpful?
1 Thank Kim T
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Kim T, I am so happy we passed your husbands inspection. Our housekeeping team ensures that the entire room is spotless for our guests including the tops of our high pictures. If your husband ever needs a job I'm sure we can find a spot for him as a room inspector! Sincerely, Mykel McClelland General Manager More 

Columbus, Ohio
Level Contributor
168 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed December 3, 2015 via mobile

We checked in well after midnight and exhausted. The front door was locked so we knocked after not seeing anyone in the lobby only for the front desk "Bob" to tell us that's what our room key was for. Explained we didn't have one! He also told me this was a hotel not a motel and I'll not bore you... More 

Helpful?
Thank AroundNAround
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear AroundNAround, I cannot apologize enough for the bad experience you had with our staff. I can assure you customer service is one of the highest priorities for us. The situation has been taken care of and moving forward you can expect nothing but the best customer service from our staff. I hope you will make a return trip and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

132 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (70)
Viewed
Pool/beach area (14)
Viewed
Room/suite (24)
Viewed
Bathroom (8)
Viewed
Dining (3)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (4)
Viewed
Family/play areas (2)
Viewed
Room/suite (19)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (2)
Viewed
Dining (6)
Viewed
Other (17)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Columbus hotels
0.7 mi away
Hilton Garden Inn Columbus/Polaris
0.4 mi away
Hampton Inn & Suites Columbus Polaris
0.6 mi away
Cambria hotel & suites Columbus - Polaris
Show Prices
Show Prices
Show Prices
0.2 mi away
Homewood Suites by Hilton Columbus/Polaris
0.5 mi away
Comfort Inn North Polaris
Comfort Inn North Polaris
#31 of 140 in Columbus
4.0 of 5 stars 176 reviews
0.5 mi away
Hilton Columbus/Polaris
Hilton Columbus/Polaris
#16 of 140 in Columbus
4.5 of 5 stars 586 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay