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Holiday Inn Express & Suites Columbus-Polaris Parkway

#18 of 142 Hotels in Columbus
Certificate of Excellence
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8670 Orion Place, Columbus, OH 43240
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Best prices for: 1 room 1 guest
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Holiday Inn Express & Suites Columbus-Polaris Parkway
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Holiday Inn Express & Suites Columbus-Polaris Parkway
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200 Reviews from our TripAdvisor Community

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Traveler rating
    116
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    16
    6
    7
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102
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (49)
  • Jun-Aug only
    (51)
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    (43)
  • Dec-Feb only
    (57)
All months
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very nice room, if you near Ohio State University, stay here, it is very clean and comfortable. There is no ATM in the lobby but there is a bank 1/4 mile away....and tons of restaurants nearby. This would be a great place to stay if you manage to get OSU football tickets, it is 5 minutes away from the Horseshoe!

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Mickey G, I am so happy you found our location very convenient for all of your needs while in Columbus. We can't wait to host you this fall for some football. GO BUCKS!!! Sincerely, Mykel McClelland General Manager More 

West Virginia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed the night of 6/25/16. It was a last minute trip for us and we picked a great hotel! We got their zoo package (included 2 tickets to Columbus Zoo and a parking pass for the zoo). Our 8 year old daughter LOVED the pool area and said "we have to stay at this cool hotel again!" Breakfast this... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear WVmommaOf2, I am so happy you were able to enjoy a wonderful trip with your family. The Columbus Zoo is fantastic, and we love to be able to offer a package that includes parking and admission to the zoo. I will share your comments with our breakfast team and tell them to keep up the good work! We look... More 

Charlottesville, Virginia
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here multiple nights at least once a year on business trips. The hotel has a new modern look and is immaculately clean. I've stayed in much more expensive hotels that were not nearly as nice or as clean. The staff is great and always helpful. I always look forward to staying here because the rooms are big and... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear fletch958, I like you despise smaller showers, and I am so happy we can provide you a shower that gives you some room to move! We really enjoy providing exceptional service and extraordinarily clean rooms. You don't have to wait another whole year to come back, we hope to see you sooner! Sincerely, Mykel McClelland General Manager More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was most impressed with the service and friendliness of all the staff I encountered. The breakfast was always hot and fresh with a different variety each day. My room was nice and clean. The bed slept great. My other co-workers who also stayed just raved about the rooms and overall facility. Would love to go back and take my... More 

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Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Cynthia W, You epitomized what we strive for on a daily basis. We want every guest to experience great service, an exceptionally clean room and a great bed to sleep on. I am so happy were were able to put the exclamation point on your stay with a delicious breakfast! We would love to welcome you and your son... More 

Sidney
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My family of five loved this hotel, as did another family traveling with us. The staff was friendly. The whole place was clean and modern. The indoor pool is great and was a big hit for the kids and adults. There is a tube slide for the bigger kids/adults, a small slide for little kids, two lap lanes, and some... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Heather S. I am so happy you and your family were able to enjoy all our hotel has to offer. I will share your comments with our team here and tell them to keep up the good work. Before you come back next time give us a call and I will see what I can do to soften your... More 

Chicago, Illinois
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I enjoyed my stay here during a recent business trip to Columbus. My only complaint would be that the white curtain over my window was not great at blocking out light, so it was very bright in my room at early hours. If you're a light sleeper like myself, I'd recommend bringing an eye mask. Everything else was great and... More 

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Molly B, Thank you for taking the time and submitting feedback about your stay. I am so sorry our blackout shades were no properly covering the window. Our engineering team will take a look to ensure all shades are the proper length and in working order. We cant wait to have you back! Sincerely, Mykel McClelland General Manager More 

OHIO
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were just staying in Columbus for one night for the High School State Track meet. Arrived late and check-in was fast and desk associate was very friendly. We had an Executive King room and it was absolutely beautiful!! Large room with a huge flat screen T.V. The bathroom was modern and absolutely gorgeous!! I am extremely picky and the... More 

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear bremarv, I am so happy to hear you had an amazing experience! We take a lot of pride in keeping our property beautiful and making it shine. All of the credit goes to our housekeeping team and our engineering they do a great job! I will surely remind them how great of a job they are doing. Please comeback... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is spotless. We travel a good bit and this is the cleanest hotel I Have ever been in. The staff is very friendly. The pool is awesome for kids and adults. I highly recommend this hotel to anyone who is in the area.

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Erin l, You recommendation is very much appreciated! I will share your comments about our hotel being "spotless" with my housekeeping team and ensure they keep up the good work. Come back soon so you can enjoy our Splash Pad indoor water recreation area some more. Sincerely, Mykel McClelland General Manager More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Super clean! Friendly staff. Pool area is awesome and clean. Rooms are immaculate. I got an upgrade on my room for free so I could be closer to my daughter who was at the hotel too. The showers are plenty roomy and the rooms are large. Highly recommend!

Was this review helpful? Yes 1
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear hijul, All of your comments encompass everything we try to provide as a hotel on a daily basis. We emphasize cleanliness and fantastic customer service. I am so happy we would take care of all of your needs! Hopefully we will see you again soon! Sincerely, Mykel McClelland General Manager More 

Ranson, West Virginia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Beautiful! This hotel was so beautifully decorated and clean. We just stopped in for a quick night stay as we were traveling through. I wish we had a chance to stay longer. The free breakfast was great! I am a cinnamon roll freak and I think I ate 3 for my breakfast!!!

Was this review helpful? Yes
Mykel M, General Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway, responded to this review

Dear Carrie E, All of your compliments are very much appreciated! We are flattered you would call our hotel "Beautiful!" I will share your comments with my breakfast team and ensure they keep those cinnamon rolls coming. I hope your travels will bring you back to the Polaris area soon! Sincerely, Mykel McClelland General Manager More 

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