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Comfort Suites East Broad at 270

#17 of 140 Hotels in Columbus
Certificate of Excellence
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70 Chris Perry Lane, Columbus, OH 43213
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1 room 1 adult
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Comfort Suites East Broad at 270
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221 Reviews from our TripAdvisor Community

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7 reviews
4 of 5 stars Reviewed 3 days ago NEW

Myself, and our company employees have been staying 3 days a week in this location since March 2015, and have tried another location in Reynoldsburg off I-70 (they told us it had just been remodeled - very shoddy workmanship, and cheaper "NOT"), but we returned to this location. The reception personnel are very friendly, except the skinny elderly lady we... More 

Helpful?
Thank Robert M
1 review
5 of 5 stars Reviewed 4 days ago NEW

All of the staff was friendly, courteous and helpful. The room was neat and clean and we got the type of room reserved with everything we needed. The hot tub worked great. The breakfast provided was very good too.

Helpful?
Thank Joel K
Alabama
1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is a treat, you will not be disappointed with your stay. It's very clean, and quiet with a friendly and professional staff. There are nice restaurants near, most you can walk to. I was there for a business trip, and recently with my family, and by far this is my favorite hotel! The prices are great, very nice... More 

Helpful?
Thank shethomas
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

We are so glad to hear that you had a pleasant experience as our guest, and appreciate you sharing your experience with future guest. Again, thank you so much, and we'll hope to see you again soon! More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 1 week ago via mobile

One of the best hotels by far the employees are wonderful the manager is very very friendly I just love the area it's a great hotel I would recommend anyone to this hotel the rooms are very nice and clean the housekeeping staff are excellent it's such a great hotel😃

Helpful?
Thank ayaT243
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

What a great review! Thank you very much for taking the time to post those few lines about your stay at Comfort Suites East Broad at 270. We are delighted that our hotel met all your needs while staying in the Columbus area and thank you for recognizing our wonderful housekeeping staff, it is most appreciated! We truly hope that... More 

Indiana
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Great place to stay. The staff and the manager are very welcoming. They went out of their way to assure me a comfortable stay. The hotel is very clean. Located in a great area, a lot of restaurants and grocery stores in walking distance. Overall had a great stay there.

Helpful?
Thank lisssat
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

I would to thank you for staying with us during your recent visit to Columbus and I also appreciate you taking the time to provide us your feedback. Your comments will certainly be shared with all the Team Members! We look forward to seeing you again when and if your travels bring you back to Columbus area. More 

denver, co
Level Contributor
166 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The front desk staff was rude, uncaring and too busy talking to each other to assist guests. Apparently, there is NO AIRPORT SHUTTLE either. This hotel is NOT at the airport, and not as close as they claim. In fact, we called the hotel upon arrival for the shuttle (10:00pm). They advised me they were calling a BLUE CAB, and... More 

Helpful?
Thank sillytia2
Shallu G, General Manager at Comfort Suites East Broad at 270, responded to this review

We appreciate your feedback about your experience regarding your stay. Our staff takes pride in doing their best to attend to the needs of all of our guests for a comfortable stay and have given assistance to travelers that are not staying with us too. It is mentioned on the Choice Hotel web site that our hotel offers limited shuttle... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed January 6, 2016

The sleeper sofa was completely worn out; springs protruding. As an aside, I had to go to the front desk to pick up the sheets for this sleeper, a worn out (was it clean?) blanket, and 2 tiny pillows. The front desk let me know that finding these items was a "favor" to me. A makeshift bed of sofa and... More 

Helpful?
Thank Janet F
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

Thank you for your review, and thank you for bringing the sofa bed to our attention. Our housekeepers do routinely check the sofa beds to make sure they are in order but I am sorry that this sofa bed was missed. Our maintenance staff has since repaired the problem. We would have had no problem in moving you to another... More 

Winston Salem, North Carolina
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed January 6, 2016

Great hotel! The staff was friendly and very professional. The facility was welcoming and appealing to the eyes. Very clean. You get free cookies in the lobby! (SMILE) My husband and I loved the room: king-sized bed; the bathroom had plenty of towels/wash cloths.

Helpful?
Thank Valerie P
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

Thank so much for the wonderful review, it is most appreciated! We are glad that you chose our hotel as the place to call "home" while in Columbus and so happy that you were able to enjoy our delicious cookies in the afternoon on your arrival day! We will look forward to you next visit. Thanks again, More 

2 reviews
5 of 5 stars Reviewed December 22, 2015 via mobile

What a wonderful hotel. Staff is super friendly. Beautiful lobby. This is a newer hotel built within the last 5 years. With that said walls seem thin with very creaky floors. SLOW elevator. Room was outstanding. Very clean and extremely comfortable bed. Bathroom is a bit on small side. Free contenental breakfast which smelled great. Many restaurants close by. Can't... More 

Helpful?
Thank Jennifer M
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

How delightful it is to read your comment! Thank you very much for taking the time to publish this review on Tripadvisor! The entire team of Comfort Suites East Broad at 270 strives to provide excellent service and there is no greater reward than your kind words. Hoping to have the pleasure of welcoming you back soon... More 

Bowling Green, Ohio
Level Contributor
98 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

Very nice hotel. Extra large and super clean, well-appointed rooms. Nice breakfast with hot and cold items, fruit, yogurt, etc. Staff friendly and efficient. Convenient to expressway and downtown. Would definitely stay here again.

Helpful?
Thank BGElisabeth
Cindie M, Director of Sales at Comfort Suites East Broad at 270, responded to this review

What a great review! Thank you very much for taking the time to post those few lines about your stay at Comfort Suites East Broad at 270. We are delighted that you found the hotel spacious, the staff helpful and that your entire family enjoyed their stay. We truly hope that we will have the pleasure of welcoming you back... More 

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