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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

2.5 of 5 Hotel   |   3045 Olentangy River Rd, Columbus, OH 43202
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Ranked #30 of 140 Hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed August 6, 2013
Jayde100 Atlanta, GA
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160 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Hotel & Suites Columbus University Area - OSU
See the most recent reviews
Atlanta, GA
Contributor
17 reviews 17 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 6, 2013

Stayed four nights during a trip to visit family. Great location central to most things in Columbus, right off route 315 and very close to OSU. Easy access and parking. Lots of nearby restaurants, stores, gas stations, etc. and a Kroger on one side. N. High Street is just a five minute drive and has many interesting local places to... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Jayde100, Thank you for your comments and for giving the Holiday Inn Express and Suites- OSU the opportunity to make it right. We look forward to seeing you again in the future. Best Regards, Midalina Maldonado More

Atlanta
Top Contributor
62 reviews 62 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 2, 2013

I wasn't expecting much from a "Holiday Inn" but this one excelled on many levels. First, the staff were all extremely friendly and helpful. Secondly, the hotel is in a very convenient location to the university and Ohio State Medical Center which is why we were there, and several close by restaurants including Bob Evans and some others. Also, it... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Travelforless, Thank you for choosing to stay with us at The Holiday Inn Express & Suites-OSU and for taking the time to share your wonderful comments. We strive to exceed the customary; We appreciate your kind words regarding our staff, hotel, amenities and location. We hope to have the opportunity to welcome you back again soon. Best Regards, Midalina... More

Greenville, South Carolina, United States
Top Contributor
65 reviews 65 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 1, 2013

Our stay was for a reunion with old college buddies. The location was great for our visiting the campus. Also, close to several campus restaurants. The breakfast was very good. I was a little surprised that the sheets did not get changed everyday (I always mark them in the corner when I check in to see if they are changed)... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear MilesL44, Thank you for choosing to stay with us at the Holiday Inn Express & Suites- OSU your comments are appreciated. I want to take the opportunity to apologize that we did not meet all your expectations and to thank you again for sharing your concerns and these will be discussed with our team for improvement. We hope to... More

West River, MD
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 31, 2013

My son and I recently stayed three nights during a visit to OSU. The hotel lobby and rooms were nice. Beds were fine. Not the worst I have had and not the best. Staff was very friendly. We only had the breakfast once. It was OK, but not good enough for us to utilize on the other days. The issue... More

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for choosing to stay with us at The Holiday Inn Express & Suites-OSU and for taking the time to share your concerns and comments. We apologize for not exceeding all your expectations and your concerns have been discussed with our management team for improvement; we have looked into many options and feel we have come to solution during... More

Lafayette, Indiana
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 28, 2013

We were just looking for a day trip to visit the campus and some surrounding attractions. This hotel was relatively new, and had rooms available at discounted rates, providing reservations were made online at least nine days in advance and provided for no refund if the reservation was canceled. Since it was close to campus and offered a full breakfast... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 25, 2013 via mobile

A family of 4, we booked one night through a 3rd party travel website; the site confirmed 2 beds, but when we arrived, we were told that the site didn't properly book a 2-bed room, and therefore, only a queen bed was available. I asked the manager "Nathan" if, considering our plight, would the hotel give us a rollaway bed... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear TimLohmar, Thank you for taking the time to express your thoughts and concerns. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and... More

Toledo, Ohio
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2013

Family of 4 booked a 2 bed room to attend a family wedding. The location was perfect; 1-1/2 mi from Church, 2 mi from The Ohio State University Union where the reception was held. The room was equiped with a wet bar, mini fridge (which we love having children), and a nice sized bathroom. The complimentary breakfast was, in my... More

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you Mr. P.T., We appreciate your kind words regarding our staff, hotel, amenities and location. We strive very hard to provide memorable service to each and every guest; again we appreciate the recognition of a job well done. We hope to have the opportunity to welcome you back again soon. Sincerely, Midalina Maldonado Front Desk Manager More

Vermilion, Ohio
Top Contributor
69 reviews 69 reviews
5 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 11, 2013

I travel alot, not sure what else you would possible want or need. HOWEVER...upon my arrival on a THURSDAY mid afternoon, I was told there was no standard rooms. There was hardly anyone around and the parking lot was 1/4 full! I was beat and didn't feel like packing it in and going anywhere else. So I succumbed to a... More

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Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 7, 2013 via mobile

Not bad for being on campus. Parking is limited on game days. Not my typical Hilton or Hyatt but not bad for being so close to the stadium. Best part is that it is walking distance to the stadium. This was not my typical stay with family but more of out of exhaustion after a game.

Was this review helpful? Yes 1
the best place on earth
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 31, 2013

I booked this hotel for my husband to stay in while I had an inpatient stay at OSU Medical Center. It was the perfect location for this. The hotel is very neat and clean, and check in was smooth and easy. The room was spacious, clean and comfortable. My husband used the shuttle to get back and forth from the... More

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Hotel & Suites Columbus University Area - OSU

Address: 3045 Olentangy River Rd, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus University Area - OSU 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel And Suites Columbus University Area - Osu
Holiday Inn Express Hotel & Suites Columbus University Area - OSU Ohio

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