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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

#29 of 142 Hotels in Columbus
Certificate of Excellence
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3045 Olentangy River Rd, Columbus, OH 43202
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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202 Reviews from our TripAdvisor Community

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Traveler rating
    105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (54)
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There are newer reviews for Holiday Inn Express Hotel & Suites Columbus University Area - OSU
See the most recent reviews
Massillon, Ohio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2014

I have stayed at this property many different times.The rooms (different ones to choose) our clean and spacious. The room is relaxing, bed is comfortable, kitchen is odor free, tidy, a refrige, and dust free. There is a pool for the kids, and a exercise room to get your walk on.The bathrooms were in great shape also. At the breakfast... More 

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Punjabkh, I would like to thank you for taking the time to post your great comments. It is great to hear that you enjoyed your stay with us, as we have recently upgraded our hot breakfast. Regarding our rates I do apologize however out rates do fluctuate based upon availbity and what is going on in the area as do... More 

Saint Clairsville, Ohio
2 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed June 15, 2014

We stayed at this property on June 12 & 13 2014 for a baseball tournament. During the late night hours of the 12th or early morning hours of the 13th the back door glass or our vehicle was smashed and my son's baseball equipment, prescription glasses among other belongings were stolen. After notifying the police, we asked about reviewing the... More 

Was this review helpful? Yes 12
manav s, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

I think its important for the trip advisor community to understand that first, the guests were all advised we are in the best neighborhood here in Columbus, Ohio right at the Ohio State University. Anywhere in this city, good location or not, we have signs around the parking lot advising guests that they park at their own risk. This is... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

I chose this place due to a family member in a nearby hospital. Checked in at 2:30 AM and they even allowed a late checkout. Great breakfast and clean room. Would highly recommend! My husband said it was the nicest one we have stayed in while in Columbus and raved about the breakfast.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for taking the time to post your great review! It is great to hear that we were able to accommodate you during your stay with a late checkout. It is also nice to hear that you enjoyed our newly upgraded breakfast. We look forward to hosting you the next time you are in the Columbus area! Regards, Ryan... More 

Lima, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 15, 2014

The hotel itself was nice but we picked it mainly that it was listed as having shuttle service to and from OSU hospital. When we checked in Friday, we were told "oh-that's only available Mon thru Thurs". The person at the registry desk was rather cocky about it and told me that we should have called to verify that. When... More 

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Pixchick64, Thank you for taking the time to post your review. The gentleman you spoke to upon check-in was correct, we currently run the shuttle Monday through Thursday from 8am to 8pm at night. The reason for this is because during the weekends there are typically big events going on and due to the excessive traffic we do not run... More 

Hamilton, Ontario
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 2, 2014

Extremely clean - Super clean. Staff was fine. Free hot breakfast was ok - nothing special but it's free and hot so really who cares!!. Would stay there again. I recommend it - it's a bit far from the zoo but the price is fair and very close to hiway exit. Not a hard drive to the zoo.

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Lizzbeth, Thank you for taking the time to post your great comments. It is great hear that your room was clean and you enjoyed your stay, which is a testament to our outstanding staff. We are currently in the process to making improvements to our breakfast selection. We look forward to hosting you again the next time you are in... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 29, 2014

I have to say this is a great place, I was greet it by Ryan he was so nice, I had been driving for about 3 hr an was a little grumpy after encounter him it all went a way. I went out the door about 3 times a every time there was someone new but it was like I... More 

Was this review helpful? Yes 3
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

I am glad to hear that you enjoyed your stay with us, as it was a pleasure to have you stay at our hotel. It is also great to hear that the room was very clean and met your standards, that is a testament to our outstanding housekeeping department. We look forward to hosting you the next time you are... More 

Zanesville, Ohio
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2014 via mobile

This hotel was so nice. Our room was lovely. We had everything we needed and the staff was friendly. Breakfast was delicious. The location was good. The bed was very comfortable, there was a flat screen tv, and the water pressure in the shower was great. I really liked that the complimentary shampoo and conditioner were Bath and Body Works... More 

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Gzarle, Thank you for taking the time to post your great comments, I will pass them along to the hotel staff. It is nice to hear that you enjoyed your stay. We look forward to hosting you again the next you are in the Columbus area. Regards, Ryan Front Office Manager Holiday Inn Express OSU More 

Macedonia, Ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 25, 2014 via mobile

Newish, super clean, friendly front desk, nice lobby and breakfast space. We asked for a top floor (quieter) away from the elevator and got exactly that. Great sleep. Beds were a little soft for me, but honestly, a very very nice and reasonable hotel near campus.

Was this review helpful? Yes
HolidayInnExpressOSU, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for the positive review! It is our goal to provide outstanding accommodations and world class customer service - and an ideal location - just minutes from The Ohio State University. We look forward to hosting you and your family for future trips to Columbus. Please visit us online or call the hotel directly for your upcoming reservations. More 

Indianapolis, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 23, 2014

This hotel was nice! However let me say I travel for business and was trying take part in the stay at all our Holiday Inn Brands and earn extra points... Well did that back fire! I am a Platinum member with the Holiday Inn Priority Club! Well due to weather my flight was cancelled, I called the hotel and needed... More 

Was this review helpful? Yes 2
HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thomas, I am very sorry for the non cancelation for your reservation, however the cancelation policy should have been discussed with you when you booked your reservation as well as addressed in your conformation. After speaking with the front desk, there seemed to be some miscommunication regarding your reason for cancelling- the front desk said it was due to your... More 

Toledo, Ohio
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed May 1, 2014

It has taken me sometime to write this review but the stay at this hotel was good. We booked this room at the last minute but we were not disappointed. Great location to OSU. Rooms were nice and clean and the hotel staff were good. I gave this hotel a 3 stars because there is not a 3.5 star. I... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for your reivew, better late than never, as we say here! We are glad you enjoyed your stay with us and we look forward to future stays. More 

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