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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

#34 of 141 Hotels in Columbus
Certificate of Excellence
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3045 Olentangy River Rd, Columbus, OH 43202
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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215 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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    (215)
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    (54)
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    (76)
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There are newer reviews for Holiday Inn Express Hotel & Suites Columbus University Area - OSU
See the most recent reviews
1 review
3 of 5 stars Reviewed August 5, 2014

We have stayed at nicer holiday inn's. The front desk person seemed a little stressed, not warm. The room was clean. The beds were hard in a 2 queen room. The pool area was small and we had to request pool towels. I want to compliment the breakfast staff. They kept everything stocked during a very busy and morning. I... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

adventuremomm, Thank you for taking the time to post your insightful review. I would like to apologize for the front desk staff not being as welcoming as they should have been. I can speak on behalf of the entire Sintel hotels group that each guest truly matters to us and we value each one the same. It is not only... More 

Dayton, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

Selected this hotel for a business meeting. Guest rooms are great, and the staff was EXTREMELY friendly and helpful throughout our stay. Highly recommend you check this place out! It's also located near many restaurants, Huntington Field and the Arena District, etc. Great place to stay!

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheri72, Thank you taking the time to post your great five star review. We not only strive to meet but to exceed each guest expectations and it sounds like we did that for you. We look forward to hosting you the next time you are in the Columbus area! Regards, Ryan Blake Front Office Manager Holiday Inn Express OSU ryan.sintel@gmail.com... More 

Edgerton, Ohio
1 review
5 of 5 stars Reviewed August 2, 2014

We were there for the State Fair. Our oldest had a project there. We stayed 2 nights (July 30 and 31st). We were very pleased. Staff was very friendly and helpful. Great breakfast! Lots to choose from. We had a suite. It was very clean and nice. Thank you! :)

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheri72, Thank you for choosing our hotel during your recent stay during your time in Columbus. It is great to hear that you enjoyed our recently upgraded breakfast as well as your overall room. The fact that you enjoyed you stay is a reflection of our staff. We look forward to hosting you again the next time you are in... More 

Waterford, Ohio
2 reviews
5 of 5 stars Reviewed August 1, 2014

Trip Advisor made this choice easy. After surgery at OSU and a follow up the next day, I stayed the night at this lovely hotel. All I wanted was a shower and to sleep. The bathroom was spotless, nice little amenities everywhere, not cheap garbage either. The bed was fluffy and soft, rooms well insulated because the family beside me... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheryl E, Thank you for taking the time to post your excellent five star review. It is great to hear that you enjoyed your room. Your room is a testament to our absolutely top-notch housekeeping staff, they are quiet honestly why we are one of the topped ranked hotels in the University area! If you need any assistance before, during... More 

Salem, Ohio
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed July 31, 2014

My daughter and I stayed last week at this hotel while my daughter was competing at the Ohio State Fair. I booked directly through Holiday Inn because I am a Priority Club member. I booked a room with 2 queen beds. We checked in and quickly discovered that our room was a king bed with a rollaway bed. Called down... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

JarvisFamily1991, Thank you for taking the time to post your thoughtful three star review. I would like to apologize for the inconvenience regarding the room type in which you had reserved, we did have a system down-age and some how unfortunately it overbooked us on some room types. It is nice however that that you enjoyed our complementary hot breakfast... More 

Cincinnati, OH
Level Contributor
139 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 29, 2014

We have staye in this hotel for 2 separate occasions in the last 2 weekends. The staff is very friendly and accomodating. The rooms are clean and fairly spacious. Breakfast buffet is a step above the usual with the ever popular pancake machine (your kids will love it). Location is close to OSU campus, fairgrounds and downtown.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

CincyTravelBuff, Thank you for taking the time to post your great review! It is great to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. It is also nice to hear that our staff was accommodating as have had some recent additions. We look forward to hosting you the next time you are in the... More 

Wausau, Wisconsin
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 27, 2014

I stayed at this hotel this past week Tues-Fri for a conference that was in Columbus. There were 4 of us in the room and we were splitting the cost 4 ways. 2 of us were getting paid on Friday, so I called TWICE prior to arriving to verify that we could pay for the room upon checkout, since none... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Dawner87, I just wanted to take the time to express my sincere apologies for your experience with us. I do appreciate the time you took to write a review about your stay; however it dissatisfies me to know that it wasn't pleasurable for you and that you were inconvenienced. I do ask that you please contact me at Bradley.Sintel@gmail.com... More 

Oakland, Maryland
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 25, 2014

The best part about this hotel is the staff. So helpful and courteous. We had a little confusion with the number of rooms we needed and they took care of it. Even gave us an upgraded room because we were traveling with a baby. Very clean. Some rooms have a jacuzzi! Yummy breakfast is included. Beds are a bit hard.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Greenburg, Thank you taking the time to post your excellent five star review! I would like to apologize for the confusion on the number of rooms needed, however it sounds like the front desk team was able to resolve the issue. It is also nice to hear that you enjoyed our recently upgraded breakfast. The staff here at the Holiday... More 

Amherst, Ohio
2 reviews
4 of 5 stars Reviewed July 19, 2014

Overall very good and clean. Breakfast had a variety of items and good choices. Group of girls staying for softball that could be heard in the halls. Doors to the rooms also slam shut loudly when opened. Not sure how that can be fixed. Bathroom was clean but needs more attention as the tissue box and lights at mirrors were... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Rnmomx3, I would like to thank you for posting your thoughtful review, I would also like to apologize for the room not being quite as clean as it should be. I will make sure to pass your thoughtful comments on, as your feedback is a key is us consistently improving. We are always striving to not only meet but to... More 

USA
Level Contributor
81 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 14, 2014

One of the greatest aspects of the hotel has to be its location. It's close to OSU, shopping, and generally well situated to get around that part of town. There are a couple of restaurants nearby, though you'll need to drive a bit further to get something other than a chain restaurant. The hotel itself was fresh, clean, and decorated... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Musician47, I would like to thank you for taking the time to post your great review! It is nice to hear that you liked our modern look and feel as it is truly makes us a unique hotel visually. I would like to apologize for the overall lack of sleep quality that you had here. We are always striving to... More 

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