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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

#34 of 141 Hotels in Columbus
Certificate of Excellence
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3045 Olentangy River Rd, Columbus, OH 43202
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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215 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, West Virginia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice hotel with breakfast and a pool. Very convenient to Riverside Hospital (less than a mile). The room was modern and offered plenty of tv channels to unwind after a long day. All of the staff was very friendly, but I have to say Lina was EXCEPTIONAL!! When my father's surgery ended up being more extensive than originally thought,... More 

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Clover, South Carolina
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Comfortable rooms, nice TV's with plenty of channels. WiFi was better than average. Breakfast was typical. Check in was a little frustrating. The front desk clerk had someone on the phone trying to make a reservation and just kept getting questions. Check in probably was a 10 minute wait as a result. Clerk was in a tough spot but wow,... More 

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HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Theo, Thank you for taking the time to review the Holiday Inn Express OSU. I'm truly sorry that the check in process was so lengthy. I have shared your comments with my staff to ensure any deficiencies are corrected. I hope that we will have a chance to make up for this during your next trip to the area.... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose this hotel because we were close to the conference center, had a pool and it had free breakfast. We went with our church's youth group. We are SO happy we chose this location! Our rooms were very clean. I am a very picky person when it comes to staying in hotels. My room was a double queen suite... More 

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HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

ear Amy , Thank you for taking the time to leave us a review and for being a loyal guest of the Holiday Inn Express OSU. I'm glad to hear that my staff did a wonderful job at making you comfortable. I will share your comments with the team members. Hope to see you on your next visit. Sincerely, Tim... More 

Lima, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed as 2 families with several kids in separate rooms. We had requested adjoining rooms, but this was not the case. It was a bit of an inconvenience. The rooms were very large, which we loved! Very clean. However, on the 2nd day housekeeping did not clean either of the rooms, take out trash or leave towels. Called the... More 

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HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear fnpc2014, Thank you for taking the time to write a review on the Holiday Inn Express OSU. I'm sorry the seating area was full and food at our complimentary breakfast was not to your liking. It is our goal to provide our guests with an exceptional experience, and your comments will be shared with our staff to ensure that... More 

Osceola, Indiana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visited the Columbus area recently as a family and this hotel was great. We stayed in the "2 bedroom executive suite" on the 3rd floor. It has a king bed in a bedroom which is separated from the living room/kitchen area with a door. The living area has a queen bed and a pull out queen sofa. The kitchen... More 

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HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Ms. Jamie Margaret W, Thank you for taking the time to write a review about your recent stay with us. We sincerely appreciate your feedback and kind words about our hotel. I will certainly pass them on to the staff. We look forward to seeing you on your next trip to Columbus. Sincerely, Tim B. General Manager More 

Winston Salem, North Carolina
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 26, 2015

The hotel was clean and staff friendly. Area was safe. However, BEWARE of the extra hidden $30 charge/hold that they put on your credit card and fail to tell you about. When questioned we were told that it was in case we used the phone for long distance calls (who doesn't have a cellphone these day) or used room service... More 

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manav s, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Hello thank you for your review, There are actually two very large signs right on the front desk that state there is an authorization of $30.00 just in case you decide to charge something extra to your room. As stated in the framed discourses at the front desk it says that these are not charges firstly and second your bank... More 

Edgewood, Kentucky
2 reviews
1 of 5 stars Reviewed July 25, 2015

Pulled back the sheets and it was absolutely disgusting. Out of all my stays ever in a hotel, I have never found "foreign items" left over from the previous guests like what I found in my bed. Never had this experience but was absolutely disgusted. Eventually got clean sheets, but management was less than cooperative. Will not stay there in... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear brad H, Thank you for taking the time to express your thoughts and concerns regarding our hotel. It is disheartening to hear that your past stay with us was less than satisfactory. We would love to have the opportunity to regain your faith in us and be of futher assistance. I have sent you a private message in an... More 

Saint Marys, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Our son and a friend had a camp that he was attending at OSU, and this hotel is very close and we had a great stay. It is very close to OSU, which was great because everyone could sleep in before camp started again the next morning. The room was very clean and was not cramped. The pool area is... More 

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Lindstrom, Minnesota
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

Currently being our kid enrolled at the Ohio state, staff have been great, rooms are clean and fresh, temp is perfect compared to outdoors. We will stay again.good value. It's handy to have Wendy's next door.

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Constantine, Michigan
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 13, 2015

We had a very nice stay this past weekend. The hotel location was perfect for what we needed. The free breakfast was very good, the hotel and pool area was very clean and well maintained. Only issues I had with the place was the wifi connection was terrible to non-existent. I wanted/needed to get some work done during down time... More 

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HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for your feedback and for staying with us. We apologize for the inconveniences of the internet. We are currently looking into a resolution for the internet. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future. If there is anything we can do to... More 

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