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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

2.5 of 5 Hotel   |   3045 Olentangy River Rd, Columbus, OH 43202
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Ranked #38 of 142 Hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Michael K ann arbor, United States
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166 reviews from our community

Traveler rating
    83
    48
    14
    7
    14
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61
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42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ann arbor, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Exceptionally well decorated and well kept property. Nice large rooms with very nice beds/bedding Excellent service, especially for a crowded Buckeye football weekend. Breakfast is the standard-issue HIE breakfast. Only complaint was that the hot tub wasn't working properly.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Michael K, I would like to apologize regarding the hot tub not working, we had an unexpected maintenance issue with it, I can assure you that this is very rare and it has been fixed. If you would like to reach out to me I will make this right. It is very nice to hear that you enjoyed your stay... More

London, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As we use Holiday Inn on a regular basis for business we thought we would use this location for our trip to an Ohio State Buckeyes football game on Nov. 1st. I called the customer service/boking line two weeks prior and was given a rate of $89.00 per night. I repeated the rate to the customer service clerk three times... More

Was this review helpful? Yes 2
Estero, Florida
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is within walking distance to the OSU Football Stadium. The entire hotel was clean...lobby, halls, and room. The check in staff were friendly and the check in was quick. The shower was one of the best with lots of water pressure and endlessly hot. We'll stay there again.

Was this review helpful? Yes 1
HolidayInnExpressOSU, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear 2BKIS, I appreciate the time you took to write a review about your stay. I’m also very pleased to hear that you were satisfied with our location, facilities, and amenities. We take a lot of pride in those aspects of our hotel. We also take pride in the customer service that we provide here. We look forward to seeing... More

Grand Blanc, Michigan
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 16, 2014

Great hotel close to the stadium and shopping/restaurants. Updated spacious rooms and decor, staff is efficient but busy. Nice hotel for the money. Amenities for business are fine. Pool and hot tub look ok. Probably packed on Friday nights due to the proximity to the Stadium.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Gopherit10, Thank you for taking the time to post your great review. It is nice to hear that you enjoyed your stay with us, we are a relatively newer hotel only 4.5 years old. If I may be of any assistance please do not hesitate to contact me directly. We truly look forward to the opportunity to host you the... More

Wheeling, West Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 13, 2014

I travel a lot of business and this has to be by far the best Holiday Inn Express I have stayed in a while. It started with the warm and friendly check in, the clean and tastefully decorated room, and the wonderful express breakfast. I will be back.

Was this review helpful? Yes
Wadsworth, Ohio
1 review
1 of 5 stars Reviewed September 29, 2014

Let me preface this by saying I travel extensively for my work, as do my colleagues. The preferred hotel for my company is Holiday Inn, not quite sure why. I checked in late, and I always verify that the room has the correct billing, as my work outsources this to a travel company. They had their information. I gave my... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Nicole S, Thank you for taking the time to post a review of our property. Please allow us to apologize for the issues you had with your bill and the service you received did not live up to your expectations. We have sent you a private message in an effort to obtain some additional details. Thank you for staying... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 14, 2014

We enjoyed the room, it was clean and well lit and in the locale we were looking for. The price was a good value. On the surface. We paid cash for our room which required a $50 deposit. No problem. Except when we checked out. They tried to keep $20 of the $50 for "occupancy tax". Had we not been... More

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Marendy, I would first off like to thank you for taking the time to post your thoughtful review. I would like to apologize regarding the con fusion on the security deposit. The hotel authorizes $30.00 per night, their is an occupancy and a convention tax for Columbus making the city of Columbus's tax rate 17.5% per night, this is most... More

Vienna, Virginia
Top Contributor
100 reviews 100 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 13, 2014

I picked this hotel as it was central to the places I had to go to. The room was clean, comfortable and the shower I had was one of the better ones I've had in a while.The staff was okay and helpful. Breakfast was the usual Holiday Inn Express fare. I would stay here again if I come back to... More

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Madhawk, I would first off like to thank you for taking the time to post your four star review. It is nice to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. We truly look forward to hosting you the next time you are in the Columbus area! Kind Regards, Ryan Blake Front Office Manager... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2014

I am very pleased with the one-night stay at this Holiday Inn Express. The hotel location is excellent, and it is located adjacent to a small mall. It is also within a stone throw away from OSU stadium. Although it is near a Olentangy roadway, the noise level is muffed. The staff is generally helpful and polite. The room is... More

Was this review helpful? Yes 1
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Khai_Family, I would like to take the time to post your excellent five star review. It is nice to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. We look forward to hosting you the next time you are in the Columbus area! Kind Regards, Ryan Blake Front Office Manager Holiday Inn Express OSU ryan.sintel@gmail.com... More

Pleasant Valley, NY
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

We came out for OSU orientation. This hotel is very close to campus , convenient to shops , easy to get on and off the highway. The room was clean and spacious. Nice selection at breakfast and they kept it replenished right up until the end.

Was this review helpful? Yes 2
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

italprof, Thank you for taking the time to post your great five star review. It is great to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. The service you received at breakfast is a testament to our hardworking and dedicated team. We look forward to hosting you the next time you are in the... More

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Additional Information about Holiday Inn Express Hotel & Suites Columbus University Area - OSU

Address: 3045 Olentangy River Rd, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus University Area - OSU 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Hotel And Suites Columbus University Area - Osu
Holiday Inn Express Hotel & Suites Columbus University Area - OSU Ohio

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