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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

#35 of 140 Hotels in Columbus
Certificate of Excellence
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3045 Olentangy River Rd, Columbus, OH 43202
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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229 Reviews from our TripAdvisor Community

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Cleveland, Ohio
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had a last minute business event that prompted my stay. I was just down from Cleveland but told the front desk staff I was without kids for the first night in awhile and she was gracious enough to upgrade my room to the jacuzzi room. It was so appreciated since there was a hotel full of gymnasts. The am... More 

Helpful?
Thank funzone5222
Massillon
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for a weekend in January. The staff was very nice and friendly. I especially enjoyed Annette who worked the night shift at the front desk. She asked about our day and wished us a good night's sleep. I got the impression she really enjoyed her job and truly wanted all guests to have a great... More 

Helpful?
Thank Dawn S
Youngstown, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 27, 2015

Service was very good, very clean, location was perfect, breakfast was outstanding, and would stay there again, and plan on it For Ohio State Football. The stay was to visit the weekend for my Birthday, and it was only a mile , and a half from children who live in Columbus.,

Helpful?
Thank hunter1228
Fairborn
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015

Beware of the cancellation policy here...Four days' notice is required or you will be billed! Arrived early and was allowed to check in. I have stayed here once before, and would return again when in the area. The hotel is conveniently located near the OSU campus. There is a lot of construction in the area and other than the university... More 

Helpful?
Thank Jeffrey D
HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

I wanted to thank you for your recent comments on Trip Advisor. Because of our location near the Ohio State University campus we experience a lot of weekend special events, thus the 96 hour cancellation policy FOR WEEKEND RESERVATIONS ONLY. I also want to thank you for your comments regarding our staff as they take great pride in making our... More 

Illinois
Level Contributor
5 reviews
4 of 5 stars Reviewed October 25, 2015

We were welcomed into the property by friendly staff. We did not have reservations but were given immediate accommodations. The hotel smelled and looked fresh and clean. Our suite was spacious and well maintained. The kitchen was a pleasant surprise with all of the amenities needed for our stay. The bathroom had a great shower head with strong water pressure.... More 

Helpful?
Thank Judi D
HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

I want to thank you for your kind words. My staff takes great pride in making each and every guest feel welcome in their "home away from home. Thank you once again and we look forward to seeing you again on your next visit to the Columbus, Oh area. More 

Welland, Canada
Level Contributor
138 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed October 25, 2015

Looking for a location close to the Ohio State Fairgrounds and this fit the bill great. Less than a 10 min drive, and an easy drive at that. More economical than the hotels within walking distance. Staff were very friendly and efficient. Breakfast was ok- nice selection. Ammenities in the room include a microwave with oven mits for handling and... More 

Helpful?
1 Thank Karen B
HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for your recent comments. We LOVE Quarter Horse Congress attendees!!!! I want you to know that I have passed on your comments to our outstanding staff and they were very happy to hear that you had a comfortable stay with us. We look forward to seeing you year!!! More 

Indianapolis, Indiana
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 21, 2015

This is a very convenient location to The Ohio State University but it can be pricey and extremely so on game days I hear (but what isn't?). Good, clean, modern, ok Internet speed, decent breakfast if you are ok with typical Holiday Inn fare.

Helpful?
Thank David D
HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for your recent response on Trip Advisor. I wanted you to know how much we appreciate you taking the time to submit such a positive review. We look forward to seeing you on your next visit to the Columbus, Oh area. More 

Boston, Massachusetts
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed October 19, 2015

Room - average; location: deserted - nothing around - need a car to get anywhere. Most annoying - they require 96 hours for cancellation and do not let you know when the time is up - only reminder comes when it is too late.

Helpful?
1 Thank YS1_11
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear YS1_11, Thank you for writing a review about your recent stay with us. I am sorry to read that your were disappointed with the room qualities and reservation restrictions. I would like to address this with you further but unfortunately, your account settings do not allow us to send you a Private Message. You are welcome to reach out... More 

Proctorville, Ohio
2 reviews
5 of 5 stars Reviewed October 7, 2015

Property was very clean well maintained staff was pleasant close to where I needed to go. Staff was polite and pleasant wanted to add that the maintenance staff was so helpful, thank you , Willie They have a shuttle service and were prompt i noticed in the evening that the hotel had paid for another guest to travel by taxi... More 

Helpful?
Thank Norma I
HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

I want to thank you for your kind words. My staff takes great pride in making each and every guest feel welcome in their "home away from home. Thank you once again and we look forward to seeing you again on your next visit to the Columbus, Oh area. More 

Plainfield, Illinois
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed October 4, 2015

I stayed here after two nights at the Hyatt downtown and it was a welcome change, clean modern, larger room and nice people. I was greeted as a platinum member and upgraded to a king suite, very nice and large room. Everything was clean, the wifi was fast and good area near everything, go to Cap City Diner 3 miles... More 

Helpful?
Thank PizzamanMKE
HolidayInnExpressOSU, General Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for your recent response on Trip Advisor. I wanted you to know how much we appreciate you taking the time to submit such a positive review. We look forward to seeing you on your next visit to the Columbus, Oh area. More 

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