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All 141 Columbus hotels

Holiday Inn Express Hotel & Suites Columbus University Area - OSU

2.5 of 5 Hotel   |   3045 Olentangy River Rd, Columbus, OH 43202
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80%
Ranked #27 of 141 hotels in Columbus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Yvonne C Sykesville, Maryland
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156 people have reviewed this hotel

Traveler rating
    80
    44
    14
    6
    12
See reviews for
60
16
10
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Youngstown, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room was nice very fair price, but service was just poop. The lobby attendant was just sitting on his phone playing games and told me to hold on at check in. Pool was ok the hot tub was nice. The bedding was not even close to comfortable. The supposed great holiday inn breakfast was horrible. Never staying here again.

Was this review helpful? Yes
HolidayInnExpressOSU, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Mr. Dave L, I just wanted to take the time to express my sincere apologies for your experience with us. I do appreciate the time you took to write a review about your stay; however is dissatisfies me to know that it wasn't pleasurable for you. The behavior that you experienced from the front desk agent is something that... More

Sykesville, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

My family went on a road trip and stayed here for one night. The staff checked us in quickly. The rooms were decent. We went for a dip in the pool. It was very relaxing, even if the water was heavily chlorinated. The hotel is on a pretty busy street but we were able to walk to a nearby restaurant,... More

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Yvonne, I would like to thank you for taking the time to post your three star review. I would like to apologize regarding the high chlorine levels. I can assure you that the levels are checked daily and they do meet state code, this is done to protect the guest. It is great to hear however that you enjoyed your... More

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at nicer holiday inn's. The front desk person seemed a little stressed, not warm. The room was clean. The beds were hard in a 2 queen room. The pool area was small and we had to request pool towels. I want to compliment the breakfast staff. They kept everything stocked during a very busy and morning. I... More

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

adventuremomm, Thank you for taking the time to post your insightful review. I would like to apologize for the front desk staff not being as welcoming as they should have been. I can speak on behalf of the entire Sintel hotels group that each guest truly matters to us and we value each one the same. It is not only... More

Dayton, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Selected this hotel for a business meeting. Guest rooms are great, and the staff was EXTREMELY friendly and helpful throughout our stay. Highly recommend you check this place out! It's also located near many restaurants, Huntington Field and the Arena District, etc. Great place to stay!

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheri72, Thank you taking the time to post your great five star review. We not only strive to meet but to exceed each guest expectations and it sounds like we did that for you. We look forward to hosting you the next time you are in the Columbus area! Regards, Ryan Blake Front Office Manager Holiday Inn Express OSU ryan.sintel@gmail.com... More

Edgerton, Ohio
1 review
5 of 5 stars Reviewed 2 weeks ago

We were there for the State Fair. Our oldest had a project there. We stayed 2 nights (July 30 and 31st). We were very pleased. Staff was very friendly and helpful. Great breakfast! Lots to choose from. We had a suite. It was very clean and nice. Thank you! :)

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheri72, Thank you for choosing our hotel during your recent stay during your time in Columbus. It is great to hear that you enjoyed our recently upgraded breakfast as well as your overall room. The fact that you enjoyed you stay is a reflection of our staff. We look forward to hosting you again the next time you are in... More

Waterford, Ohio
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Trip Advisor made this choice easy. After surgery at OSU and a follow up the next day, I stayed the night at this lovely hotel. All I wanted was a shower and to sleep. The bathroom was spotless, nice little amenities everywhere, not cheap garbage either. The bed was fluffy and soft, rooms well insulated because the family beside me... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheryl E, Thank you for taking the time to post your excellent five star review. It is great to hear that you enjoyed your room. Your room is a testament to our absolutely top-notch housekeeping staff, they are quiet honestly why we are one of the topped ranked hotels in the University area! If you need any assistance before, during... More

Salem, Ohio
Contributor
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed last week at this hotel while my daughter was competing at the Ohio State Fair. I booked directly through Holiday Inn because I am a Priority Club member. I booked a room with 2 queen beds. We checked in and quickly discovered that our room was a king bed with a rollaway bed. Called down... More

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

JarvisFamily1991, Thank you for taking the time to post your thoughtful three star review. I would like to apologize for the inconvenience regarding the room type in which you had reserved, we did have a system down-age and some how unfortunately it overbooked us on some room types. It is nice however that that you enjoyed our complementary hot breakfast... More

Cincinnati, OH
Top Contributor
115 reviews 115 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have staye in this hotel for 2 separate occasions in the last 2 weekends. The staff is very friendly and accomodating. The rooms are clean and fairly spacious. Breakfast buffet is a step above the usual with the ever popular pancake machine (your kids will love it). Location is close to OSU campus, fairgrounds and downtown.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

CincyTravelBuff, Thank you for taking the time to post your great review! It is great to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. It is also nice to hear that our staff was accommodating as have had some recent additions. We look forward to hosting you the next time you are in the... More

Wausau, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel this past week Tues-Fri for a conference that was in Columbus. There were 4 of us in the room and we were splitting the cost 4 ways. 2 of us were getting paid on Friday, so I called TWICE prior to arriving to verify that we could pay for the room upon checkout, since none... More

Was this review helpful? Yes
HolidayInnExpressOSU, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Dawner87, I just wanted to take the time to express my sincere apologies for your experience with us. I do appreciate the time you took to write a review about your stay; however it dissatisfies me to know that it wasn't pleasurable for you and that you were inconvenienced. I do ask that you please contact me at Bradley.Sintel@gmail.com... More

Oakland, Maryland
Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best part about this hotel is the staff. So helpful and courteous. We had a little confusion with the number of rooms we needed and they took care of it. Even gave us an upgraded room because we were traveling with a baby. Very clean. Some rooms have a jacuzzi! Yummy breakfast is included. Beds are a bit hard.

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Greenburg, Thank you taking the time to post your excellent five star review! I would like to apologize for the confusion on the number of rooms needed, however it sounds like the front desk team was able to resolve the issue. It is also nice to hear that you enjoyed our recently upgraded breakfast. The staff here at the Holiday... More

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Additional Information about Holiday Inn Express Hotel & Suites Columbus University Area - OSU

Address: 3045 Olentangy River Rd, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus University Area - OSU 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Columbus University Area - Osu
Holiday Inn Express Hotel & Suites Columbus University Area - OSU Ohio

32 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#22 Business Hotel in Columbus #29 Family Hotel in Columbus
Hotel Class
Official Description (provided by the hotel)
Enjoy the Holiday Inn Express & Suites located right outside of downtown Columbus, in the heart of the Ohio State University! This is an upscale luxurious hotel with every amenity you can think of. We offer a free extended hot breakfast as well. ... more   less 
Number of rooms
100

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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