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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

#34 of 142 Hotels in Columbus
Certificate of Excellence
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3045 Olentangy River Rd, Columbus, OH 43202
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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Holiday Inn Express Hotel & Suites Columbus University Area - OSU
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209 Reviews from our TripAdvisor Community

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Traveler rating
    106
    62
    18
    8
    15
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74
23
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (54)
  • Jun-Aug only
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  • Dec-Feb only
    (48)
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Winston Salem, North Carolina
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel was clean and staff friendly. Area was safe. However, BEWARE of the extra hidden $30 charge/hold that they put on your credit card and fail to tell you about. When questioned we were told that it was in case we used the phone for long distance calls (who doesn't have a cellphone these day) or used room service... More 

Was this review helpful? Yes
manav s, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Hello thank you for your review, There are actually two very large signs right on the front desk that state there is an authorization of $30.00 just in case you decide to charge something extra to your room. As stated in the framed discourses at the front desk it says that these are not charges firstly and second your bank... More 

Edgewood, Kentucky
2 reviews
1 of 5 stars Reviewed 1 week ago

Pulled back the sheets and it was absolutely disgusting. Out of all my stays ever in a hotel, I have never found "foreign items" left over from the previous guests like what I found in my bed. Never had this experience but was absolutely disgusted. Eventually got clean sheets, but management was less than cooperative. Will not stay there in... More 

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Saint Marys, Ohio
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our son and a friend had a camp that he was attending at OSU, and this hotel is very close and we had a great stay. It is very close to OSU, which was great because everyone could sleep in before camp started again the next morning. The room was very clean and was not cramped. The pool area is... More 

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Lindstrom, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Currently being our kid enrolled at the Ohio state, staff have been great, rooms are clean and fresh, temp is perfect compared to outdoors. We will stay again.good value. It's handy to have Wendy's next door.

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Constantine, Michigan
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very nice stay this past weekend. The hotel location was perfect for what we needed. The free breakfast was very good, the hotel and pool area was very clean and well maintained. Only issues I had with the place was the wifi connection was terrible to non-existent. I wanted/needed to get some work done during down time... More 

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HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you for your feedback and for staying with us. We apologize for the inconveniences of the internet. We are currently looking into a resolution for the internet. Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future. If there is anything we can do to... More 

Arlington, Virginia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed in this hotel many times over the last few years. I generally find the experience to be very good. The rooms are a little nicer than I would expect which is nice. It offers good value for events in the OSU campus area and, quite frankly is only a 15 minute drive into downtown so it is my... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear SWilson01, Thank you for your feedback and for staying with us. It is exciting every time we have the opportunity to share positive feedback with our staff. We look forward to welcoming you back in the near future. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the... More 

Pittsburgh, Pennsylvania, United States
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

My room was very clean, spacious and comfortable. For the first time in a while I found the water pressure in the shower to be excellent, which made for a nice shower! The staff were extremely friendly and helpful. The location is great - right by the OSU campus, close to town and numerous restaurants. When back in the area,... More 

Was this review helpful? Yes
HolidayInnExpressOSU, Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Thank you! Thank you! Thank you! We sincerely appreciate your business with us. We are very happy to read your positive feedback on the room and services received. This encourages our team members to work even harder and consistently delight our guests. Once again, thank you for staying with us and we look forward to seeing you in the future.... More 

Columbus
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for an event at Ohio Stadium. The room was large and clean and check-in was very quick and efficient. They offered a paid shuttle service to the stadium which was a nice convenience. Breakfast is included and it was okay both days. Nothing special but enough different offerings to appease all types of people that might be... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear LaineyJ4, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the room and services received. This encourages our team members to work even harder and consistently delight our guests.... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 21, 2015

I travel a lot and can say I was very comfortable and happy at this site. The rooms were clean the staff was nice. The food bar was very good . there was a small gym and pool which was well maintained.

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Lexington, Kentucky
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 20, 2015

Wrong type of room. Staff didn't know how to correct. Linens were not changed in between guests. Carpet in room not vacuumed (dried up contact lenses on the floor), and then a billing error. (They charged for the room type that they didn't provide). In addition the room price was different than the originally advertised price. Overflowing trash in the... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Rachael B, Thank you for writing a review about your stay. We apologize for the issues you had during your visit. We would be delighted to have the chance to regain your loyalty and discuss your experience in greater detail. We have sent you a private message to obtain more information about your stay. Again, our apologies for the... More 

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