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Holiday Inn Express Hotel & Suites Columbus University Area - OSU

2.5 of 5 Hotel   |   3045 Olentangy River Rd, Columbus, OH 43202
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79%
Ranked #29 of 140 Hotels in Columbus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Kori J Akron, Ohio
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161 reviews from our community

Traveler rating
    81
    46
    15
    7
    12
See reviews for
61
17
10
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
2 of 5 stars Reviewed 3 days ago NEW

We enjoyed the room, it was clean and well lit and in the locale we were looking for. The price was a good value. On the surface. We paid cash for our room which required a $50 deposit. No problem. Except when we checked out. They tried to keep $20 of the $50 for "occupancy tax". Had we not been... More

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Akron, Ohio
1 review
3 of 5 stars Reviewed 3 days ago NEW

We booked our reservation online through the ihg website for a room with two queen beds and an early arrival. Upon getting to the hotel at noon we were told that our reservation was for a room with a one king bed to sleep 4 people. After showing the front desk agent who seemed very confused and unorganized our actual... More

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Vienna, Virginia
Top Contributor
84 reviews 84 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I picked this hotel as it was central to the places I had to go to. The room was clean, comfortable and the shower I had was one of the better ones I've had in a while.The staff was okay and helpful. Breakfast was the usual Holiday Inn Express fare. I would stay here again if I come back to... More

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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I am very pleased with the one-night stay at this Holiday Inn Express. The hotel location is excellent, and it is located adjacent to a small mall. It is also within a stone throw away from OSU stadium. Although it is near a Olentangy roadway, the noise level is muffed. The staff is generally helpful and polite. The room is... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Khai_Family, I would like to take the time to post your excellent five star review. It is nice to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. We look forward to hosting you the next time you are in the Columbus area! Kind Regards, Ryan Blake Front Office Manager Holiday Inn Express OSU ryan.sintel@gmail.com... More

Pleasant Valley, NY
1 review
5 of 5 stars Reviewed 3 weeks ago

We came out for OSU orientation. This hotel is very close to campus , convenient to shops , easy to get on and off the highway. The room was clean and spacious. Nice selection at breakfast and they kept it replenished right up until the end.

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

italprof, Thank you for taking the time to post your great five star review. It is great to hear that you enjoyed our complementary hot breakfast as we have recently upgraded it. The service you received at breakfast is a testament to our hardworking and dedicated team. We look forward to hosting you the next time you are in the... More

Youngstown, Ohio, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

The room was nice very fair price, but service was just poop. The lobby attendant was just sitting on his phone playing games and told me to hold on at check in. Pool was ok the hot tub was nice. The bedding was not even close to comfortable. The supposed great holiday inn breakfast was horrible. Never staying here again.

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HolidayInnExpressOSU, Sales Coordinator at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Dear Mr. Dave L, I just wanted to take the time to express my sincere apologies for your experience with us. I do appreciate the time you took to write a review about your stay; however is dissatisfies me to know that it wasn't pleasurable for you. The behavior that you experienced from the front desk agent is something that... More

Sykesville, Maryland
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed August 9, 2014

My family went on a road trip and stayed here for one night. The staff checked us in quickly. The rooms were decent. We went for a dip in the pool. It was very relaxing, even if the water was heavily chlorinated. The hotel is on a pretty busy street but we were able to walk to a nearby restaurant,... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Yvonne, I would like to thank you for taking the time to post your three star review. I would like to apologize regarding the high chlorine levels. I can assure you that the levels are checked daily and they do meet state code, this is done to protect the guest. It is great to hear however that you enjoyed your... More

1 review
3 of 5 stars Reviewed August 5, 2014 via mobile

We have stayed at nicer holiday inn's. The front desk person seemed a little stressed, not warm. The room was clean. The beds were hard in a 2 queen room. The pool area was small and we had to request pool towels. I want to compliment the breakfast staff. They kept everything stocked during a very busy and morning. I... More

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HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

adventuremomm, Thank you for taking the time to post your insightful review. I would like to apologize for the front desk staff not being as welcoming as they should have been. I can speak on behalf of the entire Sintel hotels group that each guest truly matters to us and we value each one the same. It is not only... More

Dayton, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 4, 2014

Selected this hotel for a business meeting. Guest rooms are great, and the staff was EXTREMELY friendly and helpful throughout our stay. Highly recommend you check this place out! It's also located near many restaurants, Huntington Field and the Arena District, etc. Great place to stay!

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheri72, Thank you taking the time to post your great five star review. We not only strive to meet but to exceed each guest expectations and it sounds like we did that for you. We look forward to hosting you the next time you are in the Columbus area! Regards, Ryan Blake Front Office Manager Holiday Inn Express OSU ryan.sintel@gmail.com... More

Edgerton, Ohio
1 review
5 of 5 stars Reviewed August 2, 2014

We were there for the State Fair. Our oldest had a project there. We stayed 2 nights (July 30 and 31st). We were very pleased. Staff was very friendly and helpful. Great breakfast! Lots to choose from. We had a suite. It was very clean and nice. Thank you! :)

Was this review helpful? Yes
HolidayInnExpressOSU, Front Office Manager at Holiday Inn Express Hotel & Suites Columbus University Area - OSU, responded to this review

Cheri72, Thank you for choosing our hotel during your recent stay during your time in Columbus. It is great to hear that you enjoyed our recently upgraded breakfast as well as your overall room. The fact that you enjoyed you stay is a reflection of our staff. We look forward to hosting you again the next time you are in... More

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Additional Information about Holiday Inn Express Hotel & Suites Columbus University Area - OSU

Address: 3045 Olentangy River Rd, Columbus, OH 43202
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbus University Area - OSU 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Columbus University Area - Osu
Holiday Inn Express Hotel & Suites Columbus University Area - OSU Ohio

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