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Four Points by Sheraton Columbus Ohio Airport

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3030 Plaza Properties Boulevard, Columbus, OH 43219
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Four Points by Sheraton Columbus Ohio Airport
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188 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Four Points by Sheraton Columbus Ohio Airport
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Welwyn, England, United Kingdom
Level Contributor
104 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed April 28, 2015

I stayed here one night while in business. Chose it as a good price and close to the airport and often stay in a four points. The lobby was good and was booked in quick and was given a 'handicapped' room. (disabled to the people in the UK). This was on the ground floor but strangely I had to get... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Colin_Welwyn, While we are happy to hear you liked our comfortable guest rooms, we are sorry you were not fully satisfied with your stay. Providing our guests with the best experience is very important to us and take our guest comments very seriously as reviews give us insight on how we can improve our hotel and services. We greatly... More 

New York City, New York
Level Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed April 5, 2015

Staff is friendly, the hotel is clean. Walls are a bit thin, and airplanes are quite loud in the morning flying overhead. Weirdest think is the way the lights work... you can't turn any lights on (bathroom included) unless the light switch by the door is on. Which means that at night, you need to individually turn off every light... More 

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Cuyahoga Falls, Ohio
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 21, 2015

The hotel is conveniently located. The lobby and rooms are clean. The lights in the bathroom will not come on unless you turn the light switch by the front door on - it's really strange. Beds pretty hard and the room was hot. Could not get it to cool off. It's March so you'd think it would be easy to... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear jovimcgee, We sincerely apologize for your dissatisfying experience with room service. We completely understand your frustrations with our service, and are sorry we failed to promptly accommodate your request. Our General Manager Durand Sweatt, would like the opportunity to personally rectify your experience and follow up on the status of your billing. Should you like, please contact him directly... More 

Chapel Hill, North Carolina
Level Contributor
81 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed here for one night. Took airport shuttle to hotel and driver was very nice. Check in was easy and quick. Lobby was warm and welcoming with comfortable chairs around a fireplace. My room was modern, and the bed was comfortable. Bathroom was spacious, shower was great with shampoo/conditioner/bodywash in convenient dispensers. Flat screen TV on the wall, plenty of... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear theokitty916, Thank you for taking the time to provide us with your review. We’re delighted you enjoyed your recent stay with us and were able to take advantage of our free amenities and services offered at our hotel. Thanks again, and we hope to host you again the next time you travel to the area. All the best. More 

Twinsburg, Ohio
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed March 2, 2015

The people at the Front desk need to get it together and all on the same page. I dealt with 4 people (not to mention several calls to the manager 2 days prior) and everyone told me something different. I had several rooms booked for me and colleagues and one just for me a night earlier. They made me check... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear ED44087, We regret to hear you were disappointed with your stay and apologize for not delivering a more enjoyable experience. Our team aims to deliver a simple check-in process, and we are sorry for the complications encountered with your reservation during your stay. Rest assured, your comments have been brought to our front desk team’s attention so we may... More 

Chicago
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 23, 2015

I had a one day business trip that called for me to be in the Columbus area so I chose the Four Points due to location and price. The hotel is a good choice for someone who needs a quality property at a reasonable price. This property had a restaurant, free parking, and free Wi-Fi. For me it met my... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear berm100, We’re happy to hear you liked our hotel and enjoyed our free amenities, delicious restaurant, and convenient location. Thank you for sharing, and we look forward to hosting you again soon. Take care. More 

Chicago, Illinois
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed February 3, 2015

If you need a good, clean, modernish economic hotel near the Columbus airport, this is a good option. I usually stay downtown, but had a meeting near the airport so chose this Starwood property and was very happy (I believe the hotel is fairly new). The hotel itself has all the facilities you need for a business hotel and the... More 

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Mount Tamborine, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed February 2, 2015

Service was great considering the small number of staff. Hotel is quiet, modern, clean, and convenient. Indoor pool and gym. Bar and restaurant is casual and relaxed with great food and great prices. Each night found seats at the fireplace and enjoyed tapas style food with drinks. Other hotel guests mostly on business and congregate at the restaurant/bar for congenial... More 

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Jackson, Ohio
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 17, 2015

I liked everything about this hotel. The parking lot was spacious and big. The building was extremely pleasant and featured all the comforts, including a pool and fitness room. The bar/restaurant was cozy and friendly. The food was excellent. My room was just right, both comfortable and clean. There was simply nothing that I did not like. Even the shuttle... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Daniel W, We’re glad you enjoyed your recent experience with us and loved our comfortable guest rooms, service, and amenities. Thank you for sharing, and we hope to see you again soon. Take care. More 

Barrie, Canada
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed January 15, 2015

Stayed here for one night before an early morning flight. Check was friendly and easy. Hotel is very clean. As a lower end Sheraton it was really nice that they had room service and a restaurant. Bed was ok. I stayed on the top floor and the only noise came from the hallway. HVAC was excellent. I really liked the... More 

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