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All 140 Columbus hotels

Four Points by Sheraton Columbus Ohio Airport

3.0 of 5 Hotel   |   3030 Plaza Properties Boulevard, Columbus, OH 43219
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Ranked #57 of 140 Hotels in Columbus
A recent review
4 of 5 stars reviewed 4 weeks ago
Diana K Shelby Township, Michigan
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163 reviews from our community

Traveler rating
    61
    65
    21
    12
    4
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29
30
32
65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Shelby Township, Michigan
Top Contributor
93 reviews 93 reviews
8 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently for a business trip and loved the proximity to the downtown Columbus area (only took about 10 minutes by car) and the fact that Easton Towne Center was just a few minutes up the road, too. There were plenty of amenities that I took advantage of, like the saltwater pool (a little cool), coffee and tea... More

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Diana K, We are happy you enjoyed your stay and convenient location while also taking advantage of all that our hotel has to offer including our pool, free WiFi, free coffee and bottled water, and more. Maintaining a clean and welcoming environment is very important to us, and we are very happy to hear your stay exceeded your expectations.... More

Dover, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 17, 2014

I booked reservation on booking.com. First of all they were very disorganized at check-in. I had confirmed a king room with my booking but then got a double queen on check in. Then after I returned home, I found the charge for my room as I had booked on booking.com but also a second charge. I called and the first... More

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Ohio_visitors_13, We are very sorry for your dissatisfying experience. What occurred is very rare for our hotel, and we sincerely apologize for the error as we completely understand how frustrating this is. Again, we are sorry to disappoint you, and we hope we will have the opportunity to make this up to you in the future. Take care. More

Redford, MI
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 7, 2014

Be careful when you make a reservation at this hotel... When you make a reservation, they ask for an approximate check in time. If you are late, they will cancel. I have never been to a hotel that didn't accept late arrivals. Who cares if I want to pay for a full night and basically just sleep in a hotel?... More

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Leetlestar, We are very sorry to hear you were so displeased with your stay and apologize for the inconveniences you experienced at our hotel. We are happy to hear that you enjoyed our comfortable beds. It’s our goal to create a comfortable environment for all guests to get a good night’s sleep, and we are sorry you were disturbed... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 28, 2014

I called in before to confirm my reservation and also informing that I will be checking in late (past 2 AM - after bars close) and also requested a king size bed. Came in late tonight (around 2:30 AM)..only to find out that there is some audit going on that will take 30-40 minutes. I cannot be checked in -... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Dear Y0Y082, We are very sorry to hear you were so disappointed with your recent stay with us. We understand your frustrations and apologize for the inconvenience while checking in. We strive to deliver excellent service to each of our guests, and we are sorry we did not meet those expectations in your case. Thank you for sharing with us,... More

Beavercreek, Ohio, United States
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 28, 2014

My family loved the comfortable beds at this hotel. We only stayed there for a few hours while waiting for a very early flight the next morning. The service wasn't great but we checked in late and left very early. Most importantly, we slept great. We would stay there again.

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Orchard Park, New York
Contributor
12 reviews 12 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 27, 2014

Decent hotel close to airport and amenities, though nothing special stood out other than the very friendly and welcoming front desk person. Room was standard size. Our black out blinds were broken, but this certainly didn't ruin our stay. Noise from overhead aircraft was muted but certainly discernible. Two positives: Friendly and welcoming reception Clean lobby, public spaces and room... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Top Contributor
61 reviews 61 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 24, 2014

I was driving to the Indy 500 how rather tired the Sheraton popped out in front of me, so I drove in. The Valet and check in staff were welcoming and great. In room dining was a treat for a change and the shower and bed were e ver so relaxing and comfortable. However the wait staff at breakfast jkept... More

Was this review helpful? Yes 1
Saint Louis, Missouri
2 reviews
2 of 5 stars Reviewed April 15, 2014

I am not sure if I just happened to pick a bad week but I found this place filthy. There were weird brown stains on the walls in the bathroom and near the bed where I needed to charge my phone. Dust and old skittles under the dresser drawers which I only saw because I dropped something. Staff was nice... More

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Emily F, Guest Relations Manager at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Hi JCulp2014, Thank you for your feedback. As we tend to receive positive feedback regarding our convenient location to the airport, I’m sorry to hear that this hotel feature led to a negative experience for you. I apologize for the noise and any displeasing aspects of the room you found. We appreciate receiving reviews like yours because it allows us... More

Atlanta
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 13, 2014

SPG has done a great job with this hotel. It is very well laid out and the rooms are great. SPG continues to offer on the other end of the portfolio, great hotels. The shower was great (water pressure is fantastic). The beds are "heavenly". The room was excellent. The hotel shuttle is on demand to the airport and didn't... More

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Emily F, Guest Relations Manager at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Hi Scott H, Thank you for sharing your great feedback with us. We appreciate your loyalty to SPG and hope to see you again next time you are in the area! More

Rochester Hills, Michigan
Top Contributor
252 reviews 252 reviews
80 hotel reviews
211 helpful votes 211 helpful votes
2 of 5 stars Reviewed April 8, 2014

Am SPG platinum and my wife and I stayed here as we had an early morning flight to Cancun and we flew out of DTW and arrived late.. . . I called the front desk and asked about the free shuttle service... she stated it will come by but we waited and waited and nothing came . . .it was... More

Was this review helpful? Yes
Emily F, Guest Relations Manager at Four Points by Sheraton Columbus Ohio Airport, responded to this review

Hello ledezmacjl, Thank you for taking the time to write your review. I apologize for the inconveniences you experienced during your stay, as we always strive to create the most warm and welcoming atmosphere for our guests. I hope that your wife’s knee is doing better and that you give us another chance to win your loyalty. I’m pleased to... More

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Additional Information about Four Points by Sheraton Columbus Ohio Airport

Address: 3030 Plaza Properties Boulevard, Columbus, OH 43219
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Columbus Ohio Airport 3*
Number of rooms: 110
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Also Known As:
4 Points By Sheraton Columbus Ohio Airport
Four Points By Sheraton Columbus Ohio Airport Hotel Columbus

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