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Embassy Suites by Hilton Columbus - Airport

#8 of 141 Hotels in Columbus
Certificate of Excellence
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2886 Airport Drive, Columbus, OH 43219
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Polaris Shopping Package
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1 room 1 guest
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Embassy Suites by Hilton Columbus - Airport
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590 Reviews from our TripAdvisor Community

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Traveler rating
    400
    139
    30
    10
    11
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181
84
27
240
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Fairfield, Ohio
Level Contributor
11 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

after leaving a HORRIBLE hotel (check the earlier post of the hotel we began with for the weekend to where we ended) the weekend of August 7-9, 2015 for a school reunion we hightailed it out of that last hotel and ended up at the Embassy Suites Airport Hotel. The people were overly friendly, helpful, so polite, and made sure... More 

Was this review helpful? Yes
Scottsdale, Arizona
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

To be fair, I am not typically a big fan of Embassy Suites. I was booked here for a conference in Columbus, and probably wouldn't have chosen it on my own. Having said that, I was very pleasantly surprised by how nice, new, clean and modern this place was. My room was an actual suite with a bedroom that was... More 

Was this review helpful? Yes 1
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying at the Embassy Suites Columbus Airport location. We are so pleased to see that you enjoyed your visit. Thank you for sharing such positive feedback as well. More 

New York City
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Really nice Embassy Suite and large too. Free Breakfast buffet is huge. All Embassy Suites seem to be more spacious than the average hotel. There is a bedroom, a bathroom and kitchenette, then an entry room with TV and fold out bed.

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Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying at the Embassy Suites Columbus Airport location. I would also like to thank you for sharing feedback from your visit. Hope to see you back at the Embassy Suites Cols AP in the near future. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I found it very neat and clean. I was very impressed with the room layout and the promptness of house keeping. The shower was amazing. Only complaint was the bed was too firm. Great stay overall. My family thoroughly enjoyed it as well.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thanks for staying here at the Embassy Suites Columbus Airport location. I would also like to thank you for sharing your experience and feedback. We look forward to your next visit. More 

Indiana
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our company held a meeting at the Embassy Suites that began early in the morning, so a group of us arrived the night before. The hotel is beautiful from the moment you enter the door. The lobby area was modern and well decorated. My room was great and most important to me, cleaned to perfection. The managers reception offered a... More 

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Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying with the Embassy Suites Columbus Airport location. We would also like to thank you for sharing your feedback from your visit to our property. We look forward to serving you and your company. More 

Birmingham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

overall, my experience at the hotel was very good. The main thing, the room was very clean. My family has a Reunion every two years and we meet in a different state each time and Embassy Suites Hotels is the hotel we choose most offen.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying with us for your family reunion. We are so happy that you enjoyed yourself and we look forward to your next visit. More 

Pittsburgh, Pennsylvania
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the Room was large and clean. The cleaning staff was helpful and easy to converse with. Breakfast was good however the juice machine was "out of order" two of the three days during our stay. The omelette chef was very pleasant and talkative. Our only problem was that the front desk staff was not very helpful. An example - we... More 

Was this review helpful? Yes 1
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying with the Embassy Suites Columbus Airport hotel. I would also like to thank you for providing feedback from your visit. I would like to apologize for the lack of quality customer service that you received from our Front Desk. I have shared your comments with the team and we will address this issue promptly. We hope... More 

Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed staying here... after a bad night at another hotel before checking into the Embassy Suites we loved it.... the staff was polite, friendly, helpful, waited on us hand and foot when we needed them. The evening refreshments were great and the breakfast was wonderful...A MUST STAY FOR ANYONE WHO IS LOOKING FOR COMFORT, FRIENDLY, OUTGOING, WELL KNOWLEDGEABLE... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying at the Embassy Suites Cols AP location. We are so pleased to hear that you enjoyed the hotel and service. We hope to see you back in the near future. More 

Boston, Massachusetts
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for a week. Decided to stay in Embassy based on my coworkers' recommendation. I am glad I did listen to them. Nice, clean place. Very good breakfast (buffet and made to order). Good location next to the highway. During my stay entire neighborhood lost power for a while. Hotel staff handled the problem in a very proffesional way.... More 

Was this review helpful? Yes
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying at the Embassy Suites Columbus Airport location. I would also like to sincerely thank you for providing your feedback and for being so understanding when the power outage occurred. We look forward to your next visit! More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a single night on a whirlwind trip. Check in was a breeze. The staff was very friendly. The lobby was clean and modern. The bar / restaurant were easily accessible off of the lobby. The room was great and the bed was soft. All of the amenities a business traveller would need were available in the room.... More 

Was this review helpful? Yes
Tim B, General Manager at Embassy Suites by Hilton Columbus - Airport, responded to this review

Thank you for staying with the Embassy Suites Columbus Airport location for your Conference. I would also like to thank you for taking a moment to share your experience. I am happy to hear you found the hotel and service to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

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