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Fairfield Inn & Suites Columbus West/Hilliard

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5520 Maxwell Place, Columbus, OH 43228
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Fairfield Inn & Suites Columbus West/Hilliard
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Fairfield Inn & Suites Columbus West/Hilliard
Fairfield Inn & Suites Columbus West/Hilliard
Fairfield Inn & Suites Columbus West/Hilliard
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94 Reviews from our TripAdvisor Community

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Traveler rating
    26
    41
    15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (94)
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Indianapolis, Indiana
Level Contributor
76 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is comfortable. It's not easy to find from the road without your GPS, especially in the dark. The shower head was not very strong. Took more effort to wash the shampoo out of my hair. Only ice machine was on the first floor that I know of. I find that annoying. I want an ice machine on the... More 

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Parkersburg, West Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

Very clean hotel. Nice breakfast. Nice staff. The reason I only gave 4 stars is because though they knew well in advance that there was a HUGE softball tournament in town and we were pretty much required (by the tournament) to stay in their hotel, their pool was closed. The ice machines were empty (yes I tried at 5 am... More 

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East TN
Level Contributor
138 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 27, 2015

Not sure about the previous reviews. Maybe they were expecting me! The hotel was clean, customer friendly, food was good. Room was excellent, well appointed and restful. I wouldn't want to spend a month there, but a night was most enjoyable.

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Indianapolis, IN
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 26, 2015

We stayed here mid May. We have stayed in several Marriott hotels, as we are Marriott rewards members. We were not impressed with the Fairfield Inn & Suites Columbus West/Hilliard. The pool needed cleaned, it was very murky. There weren't any clean towels when we went to the pool about 4 pm and the dirty towels were just thrown all... More 

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Bay Village, Ohio
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 26, 2015

We have family living near the Hilliard/ Rome exit of I-70 west of Columbus. We usually stay in the Hampton Inn at the same exit, but decided to try the Fairfield Inn since it was new and a little less expensive. We had a studio room, with 2 beds in one room, and a chair & sofa in the space... More 

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Allen, Texas
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed May 19, 2015

I reviewed this property last fall and gave it a great review. I have stayed here several times since then and it continues to go downhill. I noticed the staff is completely different except for the nice lady in the breakfast area. She works diligently every day to have breakfast go smoothly. It seems there's always something that doesn't work.... More 

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Painesville, Ohio
1 review
1 of 5 stars Reviewed May 17, 2015

We had a prepaid reservation and called to confirm a late check-in. We were told that would be fine. They gave our room away and did nothing to help us find another place to stay. Do not trust a reservation that you make at this hotel. You may be left in a city with no place to stay just like... More 

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Las Vegas, Nevada
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed May 16, 2015

A conveniently close Marriott Fairfield Inn with comfortable rooms, clean environment and friendly staff. Typical FI breakfast with scrambled eggs, make your own waffles, toast, bagels, yogurt, cereal, fruit, juice etc. A nice included breakfast. Walking distance to Craker Barrel and a short 2 minute drive to a mall with many choices such as Olive, Garden. If your heading East... More 

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Indianapolis, Indiana
Level Contributor
72 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 23, 2015

As a road warrior I sometimes circle back for a repeat stay at an establishment I've previously reviewed. Such was the case for the Fairfield Inn & Suites. I found everything as wonderful as the first time I reviewed them approximately a year earlier, which tells me they offer a consistent high quality guest experience. Very easy access off I-70,... More 

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Washington, DC
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 18, 2015 via mobile

Not a bad place to stay if you are in the area for work. It does not have a fitness center though. It is a close walk to restaurants and other activities. The price is also reasonable if you are traveling for work.

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