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Fairfield Inn & Suites Columbus West/Hilliard

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5520 Maxwell Place, Columbus, OH 43228
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Fairfield Inn & Suites Columbus West/Hilliard
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Fairfield Inn & Suites Columbus West/Hilliard
Fairfield Inn & Suites Columbus West/Hilliard
Fairfield Inn & Suites Columbus West/Hilliard
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89 reviews from our community

Traveler rating
    26
    37
    15
    5
    6
See reviews for
24
17
4
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Allen, Texas
Top Contributor
100 reviews 100 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I reviewed this property last fall and gave it a great review. I have stayed here several times since then and it continues to go downhill. I noticed the staff is completely different except for the nice lady in the breakfast area. She works diligently every day to have breakfast go smoothly. It seems there's always something that doesn't work.... More 

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Painesville, Ohio
1 review
1 of 5 stars Reviewed 6 days ago NEW

We had a prepaid reservation and called to confirm a late check-in. We were told that would be fine. They gave our room away and did nothing to help us find another place to stay. Do not trust a reservation that you make at this hotel. You may be left in a city with no place to stay just like... More 

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Las Vegas, Nevada
Top Contributor
80 reviews 80 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

A conveniently close Marriott Fairfield Inn with comfortable rooms, clean environment and friendly staff. Typical FI breakfast with scrambled eggs, make your own waffles, toast, bagels, yogurt, cereal, fruit, juice etc. A nice included breakfast. Walking distance to Craker Barrel and a short 2 minute drive to a mall with many choices such as Olive, Garden. If your heading East... More 

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Indianapolis, Indiana
Top Contributor
71 reviews 71 reviews
47 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As a road warrior I sometimes circle back for a repeat stay at an establishment I've previously reviewed. Such was the case for the Fairfield Inn & Suites. I found everything as wonderful as the first time I reviewed them approximately a year earlier, which tells me they offer a consistent high quality guest experience. Very easy access off I-70,... More 

Was this review helpful? Yes 1
Washington, DC
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Not a bad place to stay if you are in the area for work. It does not have a fitness center though. It is a close walk to restaurants and other activities. The price is also reasonable if you are traveling for work.

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York Haven
Top Contributor
84 reviews 84 reviews
54 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 17, 2015

Great greeting and hotel staff at front desk! Room was very comfortable and the bedding was some of the best in hotels and we stay at many different ones during the year. The room was exceptionally clean. Great place to stay either short term or long term.

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Colorado Springs, Colorado
Top Contributor
128 reviews 128 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 8, 2015 via mobile

larger than normal room though with a king size bed...comfortable room in very clean shape. The breakfast had lower end eggs/bacon... But still better than just continental and waffles. Did seem odd the pool was closed around 7pm for cleaning for the night. Close to highway and restaurants.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 5, 2015

So we called the hotel to check in to see if the pool worked because my kids wanted to swim while we stayed so we called the staff and they said the pool and hot tub worked so we got there the pool water was cold and dirty and the hot tub was out of service

Was this review helpful? Yes 2
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 2, 2015

Cons:Pool/hottub temporarily out of service. Pros: great rates, great location, friendly service and nice/clean rooms. Wouldn't hesitate to stay here again if I had the opportunity. Didn't wake up early enough to have breakfast so I can't speak about that.

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2015

We stayed here for a weekend with our 3 year old and our 2 month old. We booked a 2 double bed suite and felt it was roomy enough for us and all that we brought! The pack-and-play tucked easily in the corner, the mini-fridge and microwave was very helpful with bottles and snacks, and it was great to have... More 

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Patrick C, General Manager at Fairfield Inn & Suites Columbus West/Hilliard, responded to this review

We are delighted the double suite was roomy enough for you and your family. We appreciate you staying with us and we look forward to seeing you again. More 

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