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Quality Inn & Suites Columbus

#44 of 142 Hotels in Columbus
Certificate of Excellence
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2340 Westbelt Drive, Columbus, OH 43228 (Formerly Super 8 Motel Columbus/West Hilliard)
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Quality Inn & Suites Columbus
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Ranked #44 of 142 Hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 7, 2014
Doug H Laotto, Indiana
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59 reviews from our community

Traveler rating
    29
    15
    7
    3
    5
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15
20
2
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Columbus, Ohio
2 reviews
1 of 5 stars Reviewed January 7, 2015

Well there were roaches in my room so theres that. when I asked the manger to switch rooms he said sorry they were booked and put a trap in my room. would not give me a refund when I asked to leave. He is all about money and not about his guests

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Laotto, Indiana
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 7, 2014

My wife and I stayed overnight in the King Suite with a hot tub in the room. We were very pleased with how big the tub was. Typically most hot tubs are very small and are comfortable if you are fairly petite. This tub was actually deeper than most and perfomed fairly well. The photo also showed a nice wooden... More 

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1 review
4 of 5 stars Reviewed November 20, 2014

The room and people checking me in were great but the morning shift were lazy not restocking the breakfast had to actually ask for stuff to get it they were actually sitting in the lobby socializing. Room was clean and had plenty of locations to plug in my laptop but the wifi was very slow which made trying to surf... More 

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Huntsville, AL
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 3, 2014

Stayed here based on others' reviews and we have to agree with those who commented on the friendliness of the staff and room cleanliness. This is a very pleasant basic hotel with large rooms, If you know that you need to stay on a Saturday night during football season, though, it's best to make the reservation ASAP, This hotel is... More 

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Cleveland, Ohio, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 3, 2014

Friends and I stayed at the Quality Inn & Suites Columbus when we were in town for a football game (go Bucks!). The man at the front desk (I think his name is Neal), was very nice and accommodating. The hotel itself, however, has a lot of room for improvement. In addition to the dreadfully outdated decor, the hotel has... More 

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1 review
5 of 5 stars Reviewed October 20, 2014

I have stayed at this hotel on several occasions while traveling for work and it is always very clean. The hotel staff and management are very friendly and helpful and the hot breakfast is always good. I would recommend this hotel to guests traveling for business or pleasure.

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Cambridge
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 20, 2014

,Good rate, good location, good service, VERY NICE and VERY CLEAN room.(Who cares about the view, you sleep anyway!). Best deal for your money we ask for a non smoking room, the ALL floor was non smoking (A+), Neal Bhavsar, the manager is proud of the quality of service provided by his staff.

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Massillon, Ohio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2014

Just want to tell ya--this hotel has big clean comfortable rooms--good breakfast with ample selections-the manager Neal is friendly not just put on --close to casinos--It,s our Columbus Hotel from now on

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Getzville, Ny
Top Contributor
64 reviews 64 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 29, 2014

The manager Neal is an amazing young man who would go to the ends of the earth for his guests. Unfortunately, this hotel is not what we expected, no fault of the manager. The location is in an industrial part of town and is a truck drivers' haven. The decor is old and outdated. The room was quiet but had... More 

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Ohio
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 29, 2014

Just needed a quick one-night stay close to 270 and this Qualiity Inn was an excellent choice. The manager at the front desk (Neal) was one of the friendliest and cordial managers I have encountered at any of these hotel chains. He treated us like family from the moment we walked in the door. Clean, and well-appointed, attractive lobby included... More 

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