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All 140 Columbus hotels

Quality Inn & Suites Columbus

2.0 of 5 Motel   |   2340 Westbelt Drive, Columbus, OH 43228 (Formerly Super 8 Motel Columbus/West Hilliard)
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Ranked #29 of 140 Hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Jim B Massillon, Ohio
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52 reviews from our community

Traveler rating
    26
    13
    6
    3
    4
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14
18
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Massillon, Ohio
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just want to tell ya--this hotel has big clean comfortable rooms--good breakfast with ample selections-the manager Neal is friendly not just put on --close to casinos--It,s our Columbus Hotel from now on

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Getzville, Ny
Top Contributor
57 reviews 57 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed July 29, 2014

The manager Neal is an amazing young man who would go to the ends of the earth for his guests. Unfortunately, this hotel is not what we expected, no fault of the manager. The location is in an industrial part of town and is a truck drivers' haven. The decor is old and outdated. The room was quiet but had... More

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Ohio
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 29, 2014

Just needed a quick one-night stay close to 270 and this Qualiity Inn was an excellent choice. The manager at the front desk (Neal) was one of the friendliest and cordial managers I have encountered at any of these hotel chains. He treated us like family from the moment we walked in the door. Clean, and well-appointed, attractive lobby included... More

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Russell, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

This facility is a very nice hotel. The Manager was very friendly and helpful. Other front desk staff could use more training in customer service. They didn't have much personality. Other Quality Inns where I have stayed had extremely personable front desk personnel and cleaning staff Rooms were clean and the breakfast was good. Pretty much average. The hotel had... More

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Woodleaf, North Carolina
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 19, 2014

I checked in today and was highly impressed with the room and had only one problem and that was housekeeper forgot to put towels in the bathroom. But it was solved very fast with out me having to wait. Room is very clean and has a King Size Bed and good size bathroom. If you are a trucker there is... More

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New Philadelphia, Ohio
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 15, 2014

Good location right off 270. Right beside a sketchy Waffle House in case you miss breakfast:) Does include hot breakfast, but eggs are round patties and are questionable. This hotel also has smoking room on the same floor as the nonsmoking rooms, so you can pretty much smell the smoke even in the nonsmoking rooms. The room was clean but... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 24, 2014

Hotel and room were fairly clean. Front desk staff could use a little customer service training. Biggest problem was the entire hotel smelled musty. The smell was very noticeable and strong enough to be unpleasant. Breakfast was edible, but somewhat limited in terms of selection. Would only stay here again if I got a real steal on the price.

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Dover, Delaware
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 17, 2014

Yes, a little outdated but this is Pappy's Pick for Columbus Ohio because the staff were so professional and the rooms so clean. They serve a very good breakfast, they serve it early, and staff attend to it with care. We rarely order-in, but we were near the end of our road trip and tired, so we called Domino's and... More

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Louisville, Kentucky
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

Hotel was in great location in the city, easy to get to. The rooms were nice comfortable and clean. The hotel staff was very friendly and most accommodating to our needs. We enjoyed the great free breakfast. We will stay again here next visit to Columbus. This hotel is highly recommended!

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Ohio
Top Contributor
54 reviews 54 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 27, 2014

I booked a room here last minute during a soccer tournament. The staff was very friendly and the rooms were clean. The decor is considerably outdated (floor to ceiling wallpaper and border) but it was clean. I thought the prices were a little high for the property. They have guest laundry which was important for this stay! The breakfast was... More

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Additional Information about Quality Inn & Suites Columbus

Address: 2340 Westbelt Drive, Columbus, OH 43228 (Formerly Super 8 Motel Columbus/West Hilliard)
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Columbus 2*
Number of rooms: 51
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Also Known As:
Columbus Quality Inn
Quality Inn Columbus
Quality Inn & Suites Columbus Ohio

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