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Quality Inn & Suites Columbus

#65 of 141 Hotels in Columbus
Certificate of Excellence
2.0 of 5
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2340 Westbelt Drive, Columbus, OH 43228 (Formerly Super 8 Motel Columbus/West Hilliard)
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1 room 1 guest
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Quality Inn & Suites Columbus
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64 Reviews from our TripAdvisor Community

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Traveler rating
  • 29
  • 17
  • 8
  • 4
  • 6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
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  • Mar-May only
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Proctorville, Ohio
Level Contributor
86 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 16, 2015

From check in to check out this place had quality all about it. The bed was comfortable and the room was clean and had all the amenities I needed from in-room coffee to an ironing board. The vending machine in the lobby had TV dinner type fare and there was a hot breakfast available and it included biscuits and gravy,... More 

Thank JC0l
West Bend, Wisconsin
Level Contributor
142 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed June 8, 2015

This place has seen better days, but if you don't mind a place a little rough around the edges, it'll do. Lobby and hallways are kind of ratty but our room was clean. Our room keys failed the second day so we had to get them redone at the front desk. The free breakfast was great and included biscuits and... More 

2 Thank aatbender
Drury, Missouri
Level Contributor
3 reviews
1 of 5 stars Reviewed May 14, 2015

This quality inn doesn't honor it's advertised price in the orginal green guide hotel coupons . Com We first went in to get a room and was told to come back after 3:00. So we went to lunch and on our return was told there was rooms but not at the advertised price in the hotel coupon.com. If they don't... More 

Thank rsglukesue
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed May 10, 2015

We reserved a nonsmoking room. Immediately after we got off the elevator to go to our room we could all smell cigarette smoke. Our room initially did not smell like smoke when we unpacked but early the next morning my family could all smell it. Apparently they've mixed non-smoking and smoking rooms together on the same floor. I did call... More 

1 Thank GigiNadine
Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed April 28, 2015

Our stay was enjoyable, very friendly front desk staff, close to interstate 270, good breakfast & good value for the money. Only 15 min to Downtown Columbus where you can enjoy great entertainment. Hollywood Casino only 10 min away.

Thank Albert663
Columbus, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 7, 2015

Well there were roaches in my room so theres that. when I asked the manger to switch rooms he said sorry they were booked and put a trap in my room. would not give me a refund when I asked to leave. He is all about money and not about his guests

Thank 356katie
Laotto, Indiana
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed December 7, 2014

My wife and I stayed overnight in the King Suite with a hot tub in the room. We were very pleased with how big the tub was. Typically most hot tubs are very small and are comfortable if you are fairly petite. This tub was actually deeper than most and perfomed fairly well. The photo also showed a nice wooden... More 

Thank Doug H
1 review
4 of 5 stars Reviewed November 20, 2014

The room and people checking me in were great but the morning shift were lazy not restocking the breakfast had to actually ask for stuff to get it they were actually sitting in the lobby socializing. Room was clean and had plenty of locations to plug in my laptop but the wifi was very slow which made trying to surf... More 

Thank jashoff
Huntsville, AL
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 3, 2014

Stayed here based on others' reviews and we have to agree with those who commented on the friendliness of the staff and room cleanliness. This is a very pleasant basic hotel with large rooms, If you know that you need to stay on a Saturday night during football season, though, it's best to make the reservation ASAP, This hotel is... More 

Thank Cerelia
Cleveland, Ohio, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 3, 2014

Friends and I stayed at the Quality Inn & Suites Columbus when we were in town for a football game (go Bucks!). The man at the front desk (I think his name is Neal), was very nice and accommodating. The hotel itself, however, has a lot of room for improvement. In addition to the dreadfully outdated decor, the hotel has... More 

Thank GradyLady216
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Hotel & grounds (2)
Dining (1)
Room/suite (2)
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