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All 140 Columbus hotels

Holiday Inn Columbus-Hilliard

3.0 of 5 Hotel   |   5495 Maxwell Place, Columbus, OH 43228
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Holiday Inn Columbus-Hilliard
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Ranked #36 of 140 hotels in Columbus
A recent review
4 of 5 stars reviewed 4 weeks ago
David R Ada
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66 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Comfortable beds, very nice breakfast, you even get to eat off of real plates with real silverware at their breakfast bar. Very clean, friendly and helpful desk staff. Location is a bit tough for them with all the construction going at the I70 exit and on the north side of the Hotel, but no problems with noise or dirt, just... More

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State College, Pennsylvania
Top Contributor
121 reviews 121 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 9, 2014

Over Memorial Day weekend my husband and I went on a trip of whimsy. We didn't know where we would end up and didn't have very high expectations about the hotels we'd end up in. This hotel was an oasis. From the moment we walked in, the hotel smelled fresh, the staff was friendly and helpful, and it just felt... More

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Top Contributor
136 reviews 136 reviews
79 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed July 7, 2014

This exit 91B is a hotbed of every single hotel & food place imaginable! Nice location on cul-de-sac tucked away from very busy exit. As of this writing, there is construction everywhere: the exit itself is undergoing massive road work (therefore, blocking traffic/delays); there is building/construction on property next door as well. It'll be great after the dust settles but... More

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Tom P, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Minniemae, THANK YOU for taking the time to give us feedback about your stay. It is reassuring that we have an impeccable staff at our location. I am going to share your kind words with our staff. I hope that the next time your are in Columbus that you visit once more at the HOLIDAY INN COLUMBUS-HILLIARD. Warm Regards,... More

Westerville, Ohio
1 review
5 of 5 stars Reviewed June 28, 2014

We had This H.I as our base of operations for the 2014 London Cobra Show. Everything was perfect!! They let us use their banquet room for event registration which was a huge bonus. The hotel is first class, clean and very comfortable. The staff was very friendly and accommodating, especially Pam. We will always stay here for the show even... More

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Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 22, 2014

recently stayed here for a baseball tournament. check in was very easy. the whole staff was very friendly. really liked the large lobby big enough that alot of us stayed up lated at nite chatting around the tv sitting area. also after returning late for a game we ordered pizza and were able to sit at the table to eat.... More

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Tom P, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear mogadoredad, Thank you for your 5 -star review. I am so glad we were able to accommodate you and your team. You all were full of life and we appreciate the kindness shared to our staff. I am sorry for the inconvenience our air conditioner caused during your stay. I will look further into getting this repaired. If you... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

During my recent stay over the Memorial Day weekend, I had the best customer service, per Tasha, the front desk representative.Tasha was extremely kind, and very patient with all customers. And, very accommodating. The hotel was full of teenagers and young kids due to the holiday weekend-sports activities. I thought that I requested to be placed on the highest floor,... More

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15 reviews 15 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 27, 2014

I've stayed at this hotel several times, most recently within the last couple of weeks. The staff was friendly and professional, the room was clean, and the bed was comfortable. I appreciate having a microwave and refrigerator in the room, and the (free) internet service was good. There are many restaurants (from fast food to moderate dining) and stores nearby,... More

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O'Fallon, Missouri
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2014

First of all I want to say "thank-you" to Pam, the hotel agent, who went out of her way to help us Sunday evening. The coffee maker in our room was defective, but Pam took the time during her busy schedule to help us by replacing it. She made us feel welcomed when we arrived which was of great help... More

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 28, 2014

This is the best Holiday Inn I've stayed in! Very friendly and nice staff. Everyone is very helpful!! Close to shopping and restaurants !! The rooms are great! Very clean!! They make you feel like you are home! I feel the staff at this hotel deserves a award, they have a hotel and staff that they can be proud of!!!... More

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Top Contributor
119 reviews 119 reviews
119 hotel reviews
362 helpful votes 362 helpful votes
4 of 5 stars Reviewed April 15, 2014

I stayed for a night while on business in the area. All the other positive reviews are correct, and well deserved. The property seems quite new, is close to the highway, and many restaurants, gas stations and shopping close by, although not really close enough to walk to except a Cracker Barrel. Inside is new, fresh and modern. Room size... More

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Additional Information about Holiday Inn Columbus-Hilliard

Address: 5495 Maxwell Place, Columbus, OH 43228
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbus-Hilliard 3*
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Also Known As:
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio

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Room/suite (14)
Dining (6)
Hotel & grounds (9)
Pool/beach area (3)
Other (9)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#38 Business Hotel in Columbus
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Official Description (provided by the hotel)
Welcome to the brand new full-service Holiday Inn Columbus - Hilliard, Ohio located off of I-70 just west of downtown Columbus. Our Columbus - Hilliard hotel is located near all of Columbus favorite attractions: Columbus Zoo & Aquarium, Muirfield Village Golf Club (home of the PGA Memorial Tournament) and only 10 minutes from downtown Columbus & Port Columbus International Airport (CMH). If traveling on business, we are at the front doors of several corporations: UPS, FedEx, Ohio CAT, Yellow Freight, MARS & Big Lots to name a few. With our on-site restaurant & lounge you will be able to park your car for the evening and stay at the hotel for all your needs. Relax in our indoor pool, work-out in our 24-hour fitness center or stay connected with work & family with free high-speed Internet access throughout the building. Our Columbus - Hilliard hotel has meeting space for up to 100 to host your meetings or social events. Our Columbus - Hilliard hotel offers relaxing rooms featuring stylish decor & amenities, including a microwave/refrigerator, wired/wireless HSIA, 37 HDTV and the best night sleep ever. Our Holiday Inn Columbus - Hilliard, OH hotel is your home away from home. ... more   less 
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Questions & Answers

Questions? Get answers from Holiday Inn Columbus-Hilliard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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