We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Columbus-Hilliard

3.0 of 5
Hotel website
Hotel deals
5495 Maxwell Place, Columbus, OH 43228
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Holiday Inn Columbus-Hilliard
View Map
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    32
    35
    7
    5
    5
See reviews for
27
14
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (84)
  • Mar-May only
    (27)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (9)
All months
1 review
4 of 5 stars Reviewed 2 days ago NEW

It is not a new hotel but still maintained well. Breakfast is ok being a vegeterian I always have less choice. Usually other holiday inns that I stayed had little more choices on breakfast. Staffs were very kind. Nice location and all major stores are nearby. Bathroom faucet was too short kind of difficult to use.

Was this review helpful? Yes
Boone
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good experience for the money. Staff was very helpful, however, our room was not available as well as several others in our group until after 5:20 PM in the evening even though it was advertised as a 3 p.m. check in . We were part of a blocked group of rooms pre-reserved for a wedding party. We spent two nights... More 

Was this review helpful? Yes
Jonathan P, General Manager at Holiday Inn Columbus-Hilliard, responded to this review

ScottBoone, Thank you for taking the time to leave us a review. It's guests like you who give us feedback to become a better hotel. I am delighted to hear you did enjoy your stay with us. However, I do apologize for the issues you had during your stay. I did go ahead and let maintenance know of the issues... More 

Findlay, Ohio
Level Contributor
227 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been here several times. They people are very friendly. Rooms are nice. Try to stay there when every I go to Columbus. It is not far from down town and there are plenty of restaurants close to it. They do have a bar so you do not have to drive somewhere for a drink in the evening.

Was this review helpful? Yes
Muskego, Wisconsin
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 10, 2015

Due to last minute schedule change at work was able to make it down for my sisters military retirement party. Had originally told her we wouldn't be able to make it so surprised her with our 1 year old. Decent size room that accommodated us as well as the pack n play and all the other baby stuff. Free breakfast... More 

Was this review helpful? Yes
Mansfield, Ohio
1 review
5 of 5 stars Reviewed June 22, 2015

Very Pleasant Experience! Nice clean rooms. Excellent Customer Service by all employees I came in contact with. Nice complimentary breakfast available for guests. Very satisfied customer. I will be returning when I'm in the Columbus area.

Was this review helpful? Yes
Ohio
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 14, 2015

I spent 5 nights here on a business trip recently. Hotel was clean and staff was friendly. There is a free breakfast buffet; it was your usual breakfast fare and was adequate. The location is good; it is close to downtown and there are many restaurants in the area. The only negative I want to mention is the temperature of... More 

Was this review helpful? Yes
Ohio
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 29, 2015

We booked a block of rooms here for our daughter's wedding, twenty four to be exact. The wedding rate given to us was $129 per night. The front desk staff, I believe his name was Ryan? and her name was Servant, were exceptional. Both were friendly and accommodating, handing out gift bags to our guests and even delivered some of... More 

Was this review helpful? Yes
Chillicothe, Ohio
Level Contributor
65 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 17, 2015

When we arrived we had to wait 10 minutes for our room to be ready so we went to Culver's next door for frozen custard. Check in process was easy (had to wait due to clerk being on phone but another clerk came up 3-4 minutes later). Room was clean and has a refrigerator and microwave.

Was this review helpful? Yes
Indio, California, United States
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 30, 2015

Lovely, clean hotel. I was very impressed with the front desk. The young person checking us was very professional and sharp, dressed in a smart, blue blazer. We had a problem with our reward points and this person jumped right on it and gave us a solution. We had a wonderful night's sleep in a comfortable and quiet room, which... More 

Was this review helpful? Yes
Lake in the Hills, Illinois
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 28, 2015

I was in town for work and stayed here because it was close to the airport. I had a small problem with the room at check-in but it was quickly resolved by the staff. The hotel had a nice bar/lounge area and the bartender was very friendly. It is nice when you are traveling alone to have some people to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Dining (4)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Columbus hotels
0.1 mi away
Hampton Inn Columbus West
Hampton Inn Columbus West
#15 of 141 in Columbus
4.5 of 5 stars 232 reviews
0.5 mi away
BEST WESTERN Suites
BEST WESTERN Suites
#26 of 141 in Columbus
4.0 of 5 stars 197 reviews
0.1 mi away
La Quinta Inn & Suites Columbus West - Hilliard
Show Prices
Show Prices
Show Prices
0.0 mi away
Fairfield Inn & Suites Columbus West/Hilliard
0.5 mi away
Country Inn & Suites By Carlson, Columbus West
2.0 mi away
Courtyard by Marriott Columbus West
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay