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All 140 Columbus hotels

Holiday Inn Columbus-Hilliard

3.0 of 5 Hotel   |   5495 Maxwell Place, Columbus, OH 43228
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Holiday Inn Columbus-Hilliard
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Ranked #36 of 140 Hotels in Columbus
A recent review
4 of 5 stars reviewed 1 week ago
AnotherNiteOnTheRoad Houston, Texas
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67 reviews from our community

Traveler rating
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    4
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20
11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Houston, Texas
Top Contributor
119 reviews 119 reviews
67 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

I’ve stayed in this property before, so based on previous experience I chose it again on a business trip. The staff was very friendly, so that part was consistent. Kudos to the management for hiring quality people and training them well. I booked a king bed, but was given two doubles. They didn’t mention the switch at the desk, so... More

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Ada
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 4, 2014

Comfortable beds, very nice breakfast, you even get to eat off of real plates with real silverware at their breakfast bar. Very clean, friendly and helpful desk staff. Location is a bit tough for them with all the construction going at the I70 exit and on the north side of the Hotel, but no problems with noise or dirt, just... More

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State College, Pennsylvania
Top Contributor
121 reviews 121 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed July 9, 2014

Over Memorial Day weekend my husband and I went on a trip of whimsy. We didn't know where we would end up and didn't have very high expectations about the hotels we'd end up in. This hotel was an oasis. From the moment we walked in, the hotel smelled fresh, the staff was friendly and helpful, and it just felt... More

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Top Contributor
140 reviews 140 reviews
80 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 7, 2014

This exit 91B is a hotbed of every single hotel & food place imaginable! Nice location on cul-de-sac tucked away from very busy exit. As of this writing, there is construction everywhere: the exit itself is undergoing massive road work (therefore, blocking traffic/delays); there is building/construction on property next door as well. It'll be great after the dust settles but... More

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Tom P, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Minniemae, THANK YOU for taking the time to give us feedback about your stay. It is reassuring that we have an impeccable staff at our location. I am going to share your kind words with our staff. I hope that the next time your are in Columbus that you visit once more at the HOLIDAY INN COLUMBUS-HILLIARD. Warm Regards,... More

Westerville, Ohio
1 review
5 of 5 stars Reviewed June 28, 2014

We had This H.I as our base of operations for the 2014 London Cobra Show. Everything was perfect!! They let us use their banquet room for event registration which was a huge bonus. The hotel is first class, clean and very comfortable. The staff was very friendly and accommodating, especially Pam. We will always stay here for the show even... More

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Mogadore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 22, 2014

recently stayed here for a baseball tournament. check in was very easy. the whole staff was very friendly. really liked the large lobby big enough that alot of us stayed up lated at nite chatting around the tv sitting area. also after returning late for a game we ordered pizza and were able to sit at the table to eat.... More

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Tom P, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear mogadoredad, Thank you for your 5 -star review. I am so glad we were able to accommodate you and your team. You all were full of life and we appreciate the kindness shared to our staff. I am sorry for the inconvenience our air conditioner caused during your stay. I will look further into getting this repaired. If you... More

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

During my recent stay over the Memorial Day weekend, I had the best customer service, per Tasha, the front desk representative.Tasha was extremely kind, and very patient with all customers. And, very accommodating. The hotel was full of teenagers and young kids due to the holiday weekend-sports activities. I thought that I requested to be placed on the highest floor,... More

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USA
Contributor
14 reviews 14 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

I've stayed at this hotel several times, most recently within the last couple of weeks. The staff was friendly and professional, the room was clean, and the bed was comfortable. I appreciate having a microwave and refrigerator in the room, and the (free) internet service was good. There are many restaurants (from fast food to moderate dining) and stores nearby,... More

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O'Fallon, Missouri
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 19, 2014

First of all I want to say "thank-you" to Pam, the hotel agent, who went out of her way to help us Sunday evening. The coffee maker in our room was defective, but Pam took the time during her busy schedule to help us by replacing it. She made us feel welcomed when we arrived which was of great help... More

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Senior Contributor
43 reviews 43 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 28, 2014

This is the best Holiday Inn I've stayed in! Very friendly and nice staff. Everyone is very helpful!! Close to shopping and restaurants !! The rooms are great! Very clean!! They make you feel like you are home! I feel the staff at this hotel deserves a award, they have a hotel and staff that they can be proud of!!!... More

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Additional Information about Holiday Inn Columbus-Hilliard

Address: 5495 Maxwell Place, Columbus, OH 43228
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Columbus-Hilliard 3*
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Also Known As:
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio

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