We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Columbus-Hilliard

3.0 of 5
Hotel website
Hotel deals
5495 Maxwell Place, Columbus, OH 43228
Special Offer
Save 10-30%
Holiday Inn Columbus-Hilliard
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #51 of 142 Hotels in Columbus
A recent review
5 of 5 stars reviewed 3 weeks ago
logansdad Iowa
Write a Review

72 reviews from our community

Traveler rating
    28
    30
    5
    5
    4
See reviews for
21
12
5
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
  • All months
    (72)
  • Mar-May only
    (21)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (9)
All months
Iowa
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Holiday Inn many times and have to say Mylene is the best and most friendly bartender of any hotel I have stayed at. I am here about once a month and I am amazed that she remembers my name and everyone else's that walks in. She even will wave from across you lobby when I... More 

Was this review helpful? Yes
Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was in town for a work conference and the hotel was booked by my employer. I lived in Columbus years ago, but on the opposite side of town, so I wasn't so familiar with the area this hotel was in. It's definitely not in a "pretty" part of town. It's very close to every chain restaurant you can think... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Shana F, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good. It is great to hear, that you found our staff to be friendly and accommodating and thank you for rating our sleep quality to be great. On the other hand, I would like to apologize that the location of the hotel... More 

Springfield, Ohio
Top Contributor
121 reviews 121 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 4, 2015

My daughter and her 8 year old son stayed at this hotel during the month of February while attending a show in Columbus. Even though the hotel is only about 45 minutes from their home in Springfield, they were able to check in early and enjoyed using the swimming pool. As a platinum-elite member, I made the reservation for them.... More 

Was this review helpful? Yes
Cleveland, Ohio
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 25, 2014

as a platinum points member, there was no upgrade, nothing in this hotel said upgrade so I guess it did not matter! room was very basic. a recent remodel was not executed well. faucet in the bath sink was placed to far back, making it impossible to fill a cup with water to make coffee or wash hands well. The... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear pzs p, Thank you for being an IHG Rewards Club Platinum member and for leaving us a feedback. It is nice that you liked the quiet rooms, adequate breakfast items and friendly staff. However, I am sorry to hear you were not satisfied with your stay and in particular with the benefits you are entitled to as a valued... More 

Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 27, 2014 via mobile

Check in was fine. We were staying after an OSU game. The hotel seems clean and the room was okay. It was a hotel room. My wife found that there was not a coffee pot in the room. I walked to the front desk to tell them and to get a replacement. I was told that she was not aware... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Bob B, Thank you very much for taking the time to share your comments online. I am very sorry to hear about the troubles you encountered over the lack of some amenities in the room. Rest assured that your comments will be looked into and take actions accordingly. We hope that you take the time to stop in for... More 

Houston, Texas
Top Contributor
136 reviews 136 reviews
79 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed September 11, 2014

I’ve stayed in this property before, so based on previous experience I chose it again on a business trip. The staff was very friendly, so that part was consistent. Kudos to the management for hiring quality people and training them well. I booked a king bed, but was given two doubles. They didn’t mention the switch at the desk, so... More 

Was this review helpful? Yes
Ada
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 4, 2014

Comfortable beds, very nice breakfast, you even get to eat off of real plates with real silverware at their breakfast bar. Very clean, friendly and helpful desk staff. Location is a bit tough for them with all the construction going at the I70 exit and on the north side of the Hotel, but no problems with noise or dirt, just... More 

Was this review helpful? Yes
Morgantown, West Virginia
Top Contributor
129 reviews 129 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 9, 2014

Over Memorial Day weekend my husband and I went on a trip of whimsy. We didn't know where we would end up and didn't have very high expectations about the hotels we'd end up in. This hotel was an oasis. From the moment we walked in, the hotel smelled fresh, the staff was friendly and helpful, and it just felt... More 

Was this review helpful? Yes
Top Contributor
165 reviews 165 reviews
98 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed July 7, 2014

This exit 91B is a hotbed of every single hotel & food place imaginable! Nice location on cul-de-sac tucked away from very busy exit. As of this writing, there is construction everywhere: the exit itself is undergoing massive road work (therefore, blocking traffic/delays); there is building/construction on property next door as well. It'll be great after the dust settles but... More 

Was this review helpful? Yes
Tom P, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Dear Minniemae, THANK YOU for taking the time to give us feedback about your stay. It is reassuring that we have an impeccable staff at our location. I am going to share your kind words with our staff. I hope that the next time your are in Columbus that you visit once more at the HOLIDAY INN COLUMBUS-HILLIARD. Warm Regards,... More 

Westerville, Ohio
1 review
5 of 5 stars Reviewed June 28, 2014

We had This H.I as our base of operations for the 2014 London Cobra Show. Everything was perfect!! They let us use their banquet room for event registration which was a huge bonus. The hotel is first class, clean and very comfortable. The staff was very friendly and accommodating, especially Pam. We will always stay here for the show even... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (8)
Viewed
Pool/beach area (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (15)
Viewed
Dining (6)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question