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Red Roof PLUS+ Columbus Downtown-Convention Center

#25 of 142 Hotels in Columbus
Certificate of Excellence
2.0 of 5
111 East Nationwide Blvd, Columbus, OH 43215
Hotel amenities
Red Roof PLUS+ Columbus Downtown-Convention Center
Best prices for: 1 room 1 guest
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Ranked #25 of 142 Hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Tina571 Stockbridge, Michigan
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372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stockbridge, Michigan
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

JJ at the front desk saved us after the hotel we were booked to stay at closed and did not notify us. We arrived in Columbus to find ourselves without a place to stay. Due to a huge program at the fairgrounds rooms were hard to come by. Calling around Red Roof could accommodate us for one night and then... More 

Was this review helpful? Yes
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

J.J. appreciates your review comments about his customer service skills and how he went out of his way to make sure your requirements were taken care of. J.J. thanks you for taking the time to tell us about your recent stay. Glad you liked our NextGen rooms with hardwood style flooring and micro-fridges in each and every room here at... More 

cleveland, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The heart of any hotel is the Housekeeping staff. This Red Roof is sparkling, from the entrance to the elevators to the hallways to the modern guest rooms to the breakfast area. Bravo to all of the hard workers here and thank you for your attention to detail. My especially thanks to Deisy. She gave me a room which was... More 

Was this review helpful? Yes
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thanks for you very favorable comments about your recent stay in our Red Roof Plus+. Yes, Housekeeping is the heart of any hotel. Deisy will be thrilled to read your review complimenting her on her cleaning expertise. She is a very hard worker. Nice to know you also enjoyed our continental breakfast that is offered each morning from 7 to... More 

Hudsonville
1 review
5 of 5 stars Reviewed 1 week ago

This is one of the two best Red Roofs I've stayed in. JJ at the front desk is a real pro. He should be training front desk new hires nationwide! It's newly renovated and in the middle of downtown convention and sports venues. I can't make comments about the breakfast because we checked out before it was open. It's the... More 

Was this review helpful? Yes
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you very much for your kind comments about our hotel. It is nice to know you found us to be one of Red Roof's Best!! We appreciate it. J.J. will be thrilled to see that you singled him out for his service like a real pro. Please come back for another stay whenever you are returning to Columbus and... More 

1 review
5 of 5 stars Reviewed 1 week ago

I found that the you men And women are very courteous whether your stay is one night or three. Each night I came back from the hospitals my bed was made, room cleaned and clean fresh towels. Thank you so much for making my room comforting And welcoming ......especially after spending long hours at the hospital. The stay was very... More 

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Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you for telling us about your recent stay in our Red Roof Plus+. We are very happy everything was to your liking. I hope your husband is recovering well from his surgery. Please come back for another visit when he is able to enjoy the many fun things to do in Columbus. Our hotel is within easy walking distance... More 

Dayton, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I made the mistake of booking through a Priceline affiliate called Agoda very late on the evening of April 4th. Apparently something that happens quite frequently is that the booking agent does not deliver the booking information to the hotel for several hours. This is not something the hotel can control at all (If the information is not communicated, how... More 

Was this review helpful? Yes
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you very much for your review and for complimenting Matthew for his efforts to take care of your room reservation. Matt will be very happy to read your comments about his customer service skills and his assistance to make your stay comfortable. I hope you enjoyed your room, complete with micro-fridge, coffee maker, free Wi-Fi connection and more. Please... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have stayed in several Columbus hotels for Pens games, would definitely stay here again. Can't beat the price and location. Room was large and felt newly decorated. Words of advice: check your room when you check in, amount of food left under the beds could feed 2! Front desk was more than accomodating in response. (Offered different room, we opted... More 

Was this review helpful? Yes 1
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you for letting us know you liked your stay and will be back. My apologies for the challenges you identified. We will get to work on them. I hope you enjoyed our free continental breakfast that we make available each morning from 7 to 10 AM. See you back here for another NHL hockey game! More 

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lots of great things to say about the team here. Caitlin is kind and willing to go above and beyond. She is always smiling and helpful. John is super great! He was helpful in finding places for us to eat and was great with helping us get directions. Joy the AGM is beyond wonderful! Watching her interact with her team... More 

Was this review helpful? Yes 1
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you Robin for the great review. It was wonderful having you here for your MIT training. You will be a great asset to the company. Caitlin, John and myself are appreciative of the nice comments that you left for us. The next time you are in the Columbus, Ohio area please stop in to see us. Joy Cronin Assistant... More 

South Park Township, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The front desk service people were very helpful. I would like to mention Caitlin, Joy, and John. I had trouble getting my room cleaned one day and didn't receive my free bottle of water until I asked for it. All this was resolved by the front desk, they were so understanding, I was not charged for parking to show how... More 

Was this review helpful? Yes 1
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you for the positive comments in regarding John, Caitlin and myself. I am glad we were able to get the situation rectified to your satisfaction. The next time that you are in the Columbus, Ohio area, please give us the opportunity to better serve you. Also check out one of our premium rooms that offer in-room snack box, Seattle's... More 

Hurricane, West Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First let me start by saying that I am a Marriott Elite Gold and travel frequently for business This hotel's staff was awesome. The company should be proud of how accommodating, courteous & professional they were. At check in ask for corner room at end of hall for an extra quiet experience.

Was this review helpful? Yes 1
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thank you for your compliments on our team's courteous and professional service. We love to hear feedback from our guests. It sounds like you enjoyed your end room, complete with micro-fridge, coffee maker, flat screen TV including high definition programming and a few more amenities in every one of our rooms that I will save and mention on future review... More 

Chicago
Top Contributor
122 reviews 122 reviews
39 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Wasn't sure what to expect from this hotel given the star rating and the price compared to other hotels on the same street, and was nicely surprised to find a clean and well-maintained facility. There were lots of pluses in choosing the Red Roof Plus. In room free wifi was dependable, while simple, the complimentary breakfast was a nice touch,... More 

Was this review helpful? Yes 1
Ken S, General Manager at Red Roof PLUS+ Columbus Downtown-Convention Center, responded to this review

Thanks for letting us know how much you enjoyed your stay at our Red Roof Plus+ in downtown Columbus, OH. Being just across the street from the Greater Columbus Convention Center is very convenient for many of our guests. Nice to know you liked our free continental breakfast and took advantage of our free Wi-Fi service. Please return for another... More 

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