Service was good. Room service was pretty good. Things were delivered on time. It's not the Westin, but it's a nice hotel with nice amenities and service. The beds were comfy. The bathroom was small and the room had no hooks anywhere. That is really my own issue with the hotel. Outlets were scarce in the bathroom too. More

I am a Platinum Member of Marriott - but my recent experience in this hotel was awful. I got a room that did not heat up the full night - when I complained they said to take up the thermostat. The next morning they moved me to another room and the manager said she would give me 10000 points to... More

The hotel staff is very accommodating and friendly. It is a great location for a small conference. The conference rooms are comfortable and the staff is great. The hotel rooms are very comfortable with plenty of pillows. The conference rate of $109.00 included valet parking. I was expecting the outrageous prices in the restaurant for breakfast, but I was able... More

I stayed here for three nights for a wedding just down the street. The hotel was great and upgraded me just by asking. The rooms where a little small however they were nicely renovated. Hotel gym was one of the best I have seen in a city hotel. The staff was a great help when I needed to get my... More

Stayed for new years eve. Surprised by the garage fee and the Internet fee which were not disclosed to me before I booked. Plus the Internet was ponderously slow. The bed was uncomfortable and the room was not what I booked. Staff was super courteous but I shall not use this hotel again. More

We stayed for 3 nights while visiting family recently. The hotel is right downtown. It is close to German Village, the Brewery District and more. I found the valet service to be interesting. They would park your car and bring you your car, but they did not push you at all to take your luggage, etc. The valet attendants were... More

I have stayed at this downtown hotel for years now. Whenever I have business in Columbus (which is alot) I choose to stay at the Renaissance hotel downtown. The property is recently renovated and it is absolutely beautiful. The people that work there are even better! The concierge club (Club 21) and staff have actually become family to me. They... More

What a nice hotel--really really enjoyed it. However, absolutely hated the Christmas music playing in the lobby. It was not only the kind of music I can't stand (every time down to the lobby)--brassy, jazzy--but also it was very very loud. Beautiful lobby but could not enjoy it nor make effective business calls because of that. Otherwise great visit. Loved... More

The Renaissance in downtown Columbus is as good as it can get in the downtown area. What a great vibe the decor and ambiance gave. The rooms are nicely redone in rich colors as is the lobby, bar and dining room. We really felt like we could have been in New York City! The food was delicious at every meal... More