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Renaissance Columbus Downtown Hotel

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50 North Third Street, Columbus, OH 43215 (Formerly Adam's Mark Hotel)
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Renaissance Columbus Downtown Hotel
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Renaissance Columbus Downtown Hotel
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390 reviews from our community

Traveler rating
    106
    163
    68
    33
    20
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54
79
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158
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belleville, Illinois
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is nice. The carpet in my room is obviously clean...compared to other hotels of the same quality. Bathroom is very small but clean--including the grout. I also really like the glass shower panel instead of a shower curtain. Aveda products are a perk, and the bedding is super comfy! My room offered a huge work space with power... More 

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Birmingham, Alabama
Top Contributor
195 reviews 195 reviews
59 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here last year and was hoping the bathrooms had been renovated since but no luck. It appears they updated the showers at one time but they still feel yucky and the wooden bifold door is just a mess! Room service and the restaurant food was amazing! All the employees were super nice and helpful! Meeting rooms were great... More 

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Holly H, Guest Relations Manager at Renaissance Columbus Downtown Hotel, responded to this review

Amanda - Thank you so much for sharing your comments with us, and for the return visit. We agree that our Culinary Team is fantastic, and our staff really go above and beyond for our guests. The wooden bi-fold door can be a challenge, however happy to let you know that we are starting a renovation late this year, and... More 

Cleveland, Ohio
Top Contributor
470 reviews 470 reviews
135 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

in town on biz and ended up here. i am a elite platinum with marriott so i seem to stay at a lot of their properties. seems like an older property - but was well kept. although i arrived late morning - they were able to get me in a room. decent sized room with a smallish bathroom (actually found... More 

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Holly H, Guest Relations Manager at Renaissance Columbus Downtown Hotel, responded to this review

Hello Jon S, Thank you for taking a moment to tell us about your stay. We are so delighted to hear that you had a wonderful experience while visiting us. We are glad you found our rooms to be satisfactory and that you found the design to be a good use of space. Additionally, we are happy to hear that... More 

Spring, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Bathroom the size of a postage stamp with hairs in the corners of the floor; smelled like urine. No room service menu so did not know about it. Duck tape on the window to keep the cold air out? Just not a good experience at all- happy to leave.

Was this review helpful? Yes 1
Holly H, Guest Relations Manager at Renaissance Columbus Downtown Hotel, responded to this review

Hello Jill, Thank you for your feeback regarding your stay with us. We are very disappointed to hear that we have fallen short of the excellent guest service that we strive to achieve. We would like to apologize for the cleanliness issues you experienced. Additionally, we are in the planning stages to undergo a renovation here at our property in... More 

Cypress, California
Top Contributor
97 reviews 97 reviews
13 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The advantage to this location is close proximity to the Ohio State House, a genuinely gracious and helpful staff and a quick $7 cab ride to German Village district. Following usual Marriott guidelines, the hotel is quite clean and your standard room is simply adequate. Upon our March arrival with local outside temps in the 40's we found the room... More 

Was this review helpful? Yes 1
Holly H, Guest Relations Manager at Renaissance Columbus Downtown Hotel, responded to this review

Hello K7LA Thank you for taking a moment to tell us about your stay with us. We are delighted to hear that you found the location of our hotel to be enjoyable. Additionally, we are happy to hear that you found our staff to be gracious and helpful. We pride ourselves on excellent guest service and we are happy to... More 

New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

We travelled to Columbus for an event at Ohio State and spent two nights at this hotel. The reservations were made by the group we were traveling with so we did not research our stay beforehand. When we arrived we were very pleasantly surprised. The hotel is big and modern and nicely decorated with a beautiful hotel lobby bar and... More 

Was this review helpful? Yes 1
Chicago, Illinois, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

I've been traveling to this property since August of 2014 - staying at the Renaissance day in and day out. Week by week, I am greeted with a great smile, attitude and overall personal approach as I've gotten to know the staff quite a bit, you can only imagine they would know who I am and I know who they... More 

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Dayton, Ohio
Top Contributor
64 reviews 64 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 25, 2015

We recently stayed at this property while visiting Ohio State University, and I really have mostly great things to say. The hotel is decorated very stylishly, and there have been obvious updates both in the public areas and in the guest rooms. The lobby and surrounding areas are richly done, and very well-appointed. The dining area where we ate breakfast... More 

Was this review helpful? Yes 1
Blue Jay, Ohio, United States
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 19, 2015

Stayed for two nights for a professional conference. The staff were ALL excellent! While getting our belongings out of the car at the valet, a staff member came and asked our names so that she could get the ball rolling at the front desk. Front desk staff were helpful and polite. Room charges were correct. Please note that the valet... More 

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North Canton, Ohio
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 18, 2015

I stayed last week for a conference. The only complaint I have is that the charges in the bill under my door the morning of departure were wrong even though I brought the correct paperwork at check in. The person at the desk said the paperwork was misfiled but found the paperwork and quickly corrected the charges. Other than that... More 

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