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Hilton Columbus/Polaris

#12 of 142 Hotels in Columbus
Certificate of Excellence
3.5 of 5
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8700 Lyra Drive, Columbus, OH 43240
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Breakfast & Wi-Fi
Hilton Columbus/Polaris
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Ranked #12 of 142 Hotels in Columbus
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
roan1234 Ohio
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480 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our favorite hotel to stay while in Columbus. Hotel lobby is clean and beautiful! I'm impressed with front workers uniforms..classy! Rooms are always immaculate and comfortable. Housekeeping is super fast! Ordered room service late at night, they were extremely accommodating! The food was delicious. This hotel has a shuttle that will take you to the shopping area, but we walked.... More 

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Smyrna, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my first stay at this Hilton. I amazed at the cleanliness of the entire hotel, including the restaurant and lobby. Staff was very friendly and went out of their way to make sure we were 100% satisfied with our room and stay. Beautiful modern rooms that exceeded our expectations. I would recommend this location to anyone and I... More 

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Las Vegas, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Hotel staff were friendly and helpful. Hotel is within walking distance of many good restaurants. Free shuttle service was a plus. Nice in house bar with outside seating. Rooms were made up promptly and always very clean.

Review collected in partnership with Hilton Hotels & Resorts

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Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were very impressed with the Hilton at Polaris. We booked the King Executive Floor Suite. There was a half bath, kitchenette, desk and pull out couch and chair all in the large sitting room. Double doors led into the King Master bedroom and beautiful bathroom with a tile shower with separate soaking tub. We bought the bed and breakfast... More 

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Cleveland, Ohio
Top Contributor
55 reviews 55 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent two days and thought it was first class in all respects. Quick check-in, pleasant staff, clean and comfortable rooms. Did not eat at the hotel but the bar person was very nice and efficient. I recommend it.

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Ed Mahon, Thank you so much for taking time to write such a great review on the Hilton Columbus/Polaris! I am thrilled to hear that you felt our hotel was "first class" and that you would recommend our hotel to others! Our goal is to provide the best guest experience in Columbus. I do hope you choose to stay... More 

Jacksonville, Florida
Top Contributor
375 reviews 375 reviews
100 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a conference and it's a really nice Hilton property in a perfect spot. Right off the freeway and plenty of places to eat and shop close by. Most are less then 2 miles away. Very comfortable rooms and a friendly staff. Nice fitness center and they do have an indoor pool. Conference facilities are good.

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Cleveland, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very pleased with the friendliness and cleanliness of this hotel. They were accomodating and very centrally located to many stores and restaurants. I will definitely be using this place again in the future for my family.

Review collected in partnership with Hilton Hotels & Resorts

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Princeton, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Overall this hotel was good for a meeting/convention hotel. The lobby and surroundings were very nice. Staff was nice, accommodating and helpful. Room quality was ok. The TV seemed small for the size of the room. The Executive lounge was nice and the lady working there in the evening was very friendly and helpful. The breakfast selections left a little... More 

Review collected in partnership with Hilton Hotels & Resorts

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Eric F, Thank you for taking time to let us know about your hotel experience. We do take your comments serious and use them to determine our strengths and weaknesses so that we can improve on our guest's experience. We strive for 100% satisfaction and I am sorry we did not achieve this during your stay. I do hope... More 

Long Beach, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

was here for 2-days and was very impressed with the hotel in general, excellent location, great rooms, very comfortable beds, staff was great however my one request for coffee and creamers took quite a while, other than that, nothing but great things to say about this location, staff, hotel itself and price!

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear futureimdoc, Thank you so much for writing such a wonderful review on the Hilton Columbus/Polaris! Our goal is your 100% satisfaction. I will make sure to look into our procedures for delivery of coffee to your room to see what we can do better for our next guest request. Thanks again and I hope you choose to stay with... More 

Clemmons, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful experience. Great rooms, great service, great bar. Lobby and outdoor lounge area is wonderful. Food is great. Hotel staff is very friendly and helpful. Close to lots of shopping and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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