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All 140 Columbus hotels

Hilton Columbus/Polaris

3.5 of 5 Hotel   |   8700 Lyra Drive, Columbus, OH 43240
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92%
Ranked #7 of 140 Hotels in Columbus
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Doug L Mansfield, Ohio
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373 reviews from our community

Traveler rating
    248
    95
    19
    5
    6
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90
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Mansfield, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I have stayed at this property several times and this time it was for a conference. It seems the hotel is a little small for the amount of conferences they book. We had about 85 people at ours and it was fairly tight for everyone to sit. The rooms are fine and the location is good. There are several good... More

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vermilion, United States
1 review
3 of 5 stars Reviewed yesterday NEW

My only issue was the tax exempt forms that are needed. At check in, the clerk should have advised me that an additional form was needed. I found this out three days later. I need to get it faxed to them and a credit to my account...UGH

Review collected in partnership with Hilton Hotels & Resorts

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Wentzville, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very clean and the staff was great at check in, but nobody would go out of their way to take care of any room issues. Our room temp was set at 68 degrees, but the air was not working and that made for a very uncomfortable sleep. We called to report the issue several times and nobody... More

Review collected in partnership with Hilton Hotels & Resorts

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Darian D, Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed to hear that our room temperature issue was not corrected by our staff. Our goal is your 100% satisfaction and I'm sorry that we failed to achieve this in your visit. I do appreciate your... More

Columbus, OH
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel in great location. Very clean. Very quiet. Nicely appointed rooms. Friendly staff. Special rates for wedding made hotel particularly attractive. Room taxes very reasonable. Would stay again under similar circumstances. Absolutely nothing negative to report.

Review collected in partnership with Hilton Hotels & Resorts

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Springboro, Ohio
Top Contributor
52 reviews 52 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed (many times) at the Hilton Easton. While very similiar, this one is decidedly less posh. I booked two rooms for my family. I thought it was at the mall. It's a drive away, which was all right, but not what I thought. It's very much free standing. They may offer shuttle service, I'm not sure. While we... More

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear SpringboroAtty, Thank you for taking time to provide us with your feedback on your overall experience at our hotel. I do apologize that you were not made aware of our complimentary shuttle service to the mall which is located across the street from the hotel. We will make sure this is communicated to all our guests at check-in. Sorry... More

Alliance, Ohio
Top Contributor
51 reviews 51 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Honestly what can I say that all the other reviews haven't said already. The few interactions that we had with the hotel staff was incredible. We went to get water out of the vending machine and vending machine broke. So we came in our room and called down the desk to let them know what had happened and I swear... More

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Babylon, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Purely from a size location and amenities this is the best hotel near Polaris and if you have clients or need to meet with people they have you covered. Rooms are good and service is above average. For a family or business traveler it's a good choice if you don't mind the expense. The bar and outside seating are exceptional... More

Was this review helpful? Yes 1
Columbus, Ohio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I received our stay at the Polaris Hilton as a 40th Anniversary gift from our children. It was a fantastic get-away in our own city - beautiful facilities, excellent breakfast/brunch! Would recommend this hotel to anyone!

Review collected in partnership with Hilton Hotels & Resorts

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Glenn M, Thank you so much for taking time to write such a wonderful review on the Hilton Columbus/Polaris! I am also thrilled that your children selected our hotel as an anniversary gift for you and your husband. We hope to see you both each year so that we can celebrate with you. Thanks for recommending us to others... More

1 review
4 of 5 stars Reviewed 4 weeks ago

Clean, nearby a great shopping mall, high quality linens. Did not use the restaurant for any meals. Coffeemakers in rooms are not the best, so we got coffee in the lobby - had to pay $1 for each cup - no complimentary coffee! We would stay again, just because of the cleaniness and proximity to the mall and restaurants.

Review collected in partnership with Hilton Hotels & Resorts

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Richardson, Texas
Top Contributor
98 reviews 98 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 weeks ago

once a year for the past three years to attend the TPE Conference. I've always enjoyed it, but they seem to have upped their game even more. The lobby is open and inviting. The bar is large but quiet enough to do business or have a evening drink with a friend. The rooms are large, well-appointed, and very clean. Service... More

Was this review helpful? Yes 1
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Thank you very much for the kind review Kay K, we could not have described the hotel any better ourselves! We love hearing from our loyal guests like yourself, and are always working to make sure that each and every guest is satisfied with their stay. We can’t wait to see you for the next TPE Conference—but hope you’ll stay... More

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Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio

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