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All 142 Columbus hotels

Hilton Columbus/Polaris

3.5 of 5 Hotel   |   8700 Lyra Drive, Columbus, OH 43240
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Ranked #8 of 142 Hotels in Columbus
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Vincent K New York, United States
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415 reviews from our community

Traveler rating
    272
    107
    23
    7
    6
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95
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154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

It is the best hotel in Polaris area with good facilities, generally friendly staff (especially the bar and restaurant staff), and comfortable rooms. One consistent issue with the front desk is that they always failed to offer the free bottled water to a HHonors Silver/Gold member. At the end of the day, it's only about 2 bottles of water but... More 

Review collected in partnership with Hilton Hotels & Resorts

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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We always come to see our kids and grandkids every 10-12 weeks and stay at this Hotel. We love it!! Our grandkids love to swim in the pool. We also always get room service. The food is great we quickly get our meals. We would recommend this hotel to anyone with or without kids!

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fairhope, al
Contributor
19 reviews 19 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This beautiful hotel is located next to the interstate with unlimited shopping & restaurants right outside of their door! We started in a executive king room on the ninth floor. The main room was spacious but bath was small; fine for one person but small for two. We ended up in a parlor room which was "to die for" with... More 

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wasdworth, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

the hotel was ok nothing exceptional it was more expensive than others in the neighborhood It would be good for Hilton to take a survey of their nearby competitors I will certainly look into staying here again but I would hope that their prices are a little more reasonable The location is wonderful and their limo service was good that... More 

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Vinny G, Thank you for taking time to write a review on our hotel. We do appreciate your feedback as it is our goal to ensure you are 100% satisfied during your stay. We do compare our prices with the surrounding hotels in the area. We are the only full service hotel in the area, with extra amenities for... More 

Columbus, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

One of nice weekend , in town , escapes - love the executive floors and lounge - close to Polaris and all restaurants - ease of parking - check-in and check out was streamlined - good wi-fi (free) and one that stays on-line , unlike some free Internets

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Columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Best room I have ever stayed in hands down. The staff here is amazing and the hotel is beautiful. I have stayed here a few times and the rooms get better and better! Perfect location to all of my meetings in Columbus.

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Ashland, Ohio
Top Contributor
119 reviews 119 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed this past weekend at the Hilton Columbus/Polaris while on our 23rd annual ladies-only Christmas shopping trip. The staff was helpful and the location was very convenient. There seemed to be a large holiday party happening but it was still quiet while we slept. The beds were extremely comfortable. The only thing that surprised me was there was no... More 

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear taycamsmom, Thank you for taking time to write a review on the Hilton Columbus/Polaris. I am glad you enjoyed your stay with us. I am confused as to why you did not have a mini fridge in your room since all our rooms come with a minim fridge. I will definitely look into this and I thank you for... More 

Chestertown, Maryland
Top Contributor
94 reviews 94 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a pretty nice Hilton located on the northern side of Columbus. Lots of good restaurants in the area and near the Polaris mall. Rooms are nice and large and in good condition. Bar great for a quick dinner.

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Montezuma, Indiana, United States
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel except for breakfast. The breakfast buffet had been out for a while and was dried out. I really thought it would be much better but the Hampton that I stayed out earlier in the week was much better. the room and amenities otherwise were very nice. Hot tub was really great as was fitness room and excerise... More 

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1 review
2 of 5 stars Reviewed 3 weeks ago

My daughters and I drove 3 hours to spend a nice weekend away to Christmas shop. Unfortunately, due to the hotel we were unable to enjoy our weekend. There was no kleenex in our room, the drain in the shower wasn't draining the water, there wasn't even a half a roll of toilet paper left for us, also, there was... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with your room during your stay. We will make sure these issues are address with our housekeeping management, and we take your comments under consideration as we continually work to improve our guest experience. We... More 

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Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
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Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hotel Style:
#3 Family Hotel in Columbus
#5 Business Hotel in Columbus
#8 Romantic Hotel in Columbus

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