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Hilton Columbus/Polaris

#13 of 141 Hotels in Columbus
Certificate of Excellence
3.5 of 5
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8700 Lyra Drive, Columbus, OH 43240
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1 room 1 guest
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Hilton Columbus\/Polaris
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530 Reviews from our TripAdvisor Community

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Traveler rating
    350
    129
    31
    12
    8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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  • French first
  • Italian first
  • Portuguese first
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English first
  • All months
    (530)
  • Mar-May only
    (142)
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    (158)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (93)
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Medina, Ohio, United States
5 of 5 stars Reviewed yesterday NEW

Everything I needed during my stay they provided. The location is perfect because of all the stores and restaurants surrounding the area, most within walking distance. would highly recommend staying here.

Review collected in partnership with Hilton Hotels & Resorts

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Portsmouth, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for business. I was a little dissapointed when I first arrived to see building work going on and I wasn't informed prior to arriving. However the room was lovely and larger than average. I had business lounge access and the woman running it was so nice and couldn't do enough to make sure I was well looked... More 

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West Brookfield, Massachusetts
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hilton provided a spacious well thought out room. It was clean with a comfortable bed & pillows. The bathroom was large with a great shower. The restaurant was good (mediteranian wrap) and I had the place to myself. Every member of the staff was accomodating and polite. We enjoyed our stay immensely. It had a fantastic location for day trips... More 

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Santa Rosa Beach, Florida
Level Contributor
313 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a great location and a nice hotel but it needs a little tuning up before I will mark it very good or excellent. The dings that I would give it are: 1. The entry foyer windows/doors were filthy and much of the outside area was untidy. 2. The landscaping especially the flowers were wilted and needed some attention... More 

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Thank you for taking time to share your comments about your recent stay at our hotel. We appreciate our customer feedback as we use this to improve on your guest's overall experience. We do hope you choose to stay with us during your next visit to the area. Sincerely, Nancy Howard General Manager More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel and friendly staff. In the middle of shopping and restaurants at the Polaris Mall. Executive Lounge was very comfortable and well stocked. Would stay here again for pleasure or business. Walking distance to great food

Review collected in partnership with Hilton Hotels & Resorts

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Columbus, Ohio
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

They have a day spa, decent restaurant and bar area for an evening cocktail, great location right off 71 and right at Polaris Shopping mall, you can get a great steak just down the road at Mitchell's whom I believe is now owned by Ruth Chris Steakhouse.

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear BW, Thank you so much for taking time to write a review on the Hilton Columbus/Polaris! I'm glad you were able to enjoy many of our great amenities we offer at our AAA Four Diamond hotel. We do hope you choose to stay with us again when your travels bring you back to Columbus, OH. Sincerely, Nancy Howard General... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, clean hotel to stay in. We ordered room service. Our meals (we both had steak) were delicious. The desserts were amazing! The bed and bedding were so soft and luxurious. It made for a wonderful nights sleep! Staff was so nice and very helpful.

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Dayton, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here on business on 3 separate occasions during August. Each stay was just lovely. The lobby is gorgeous and I loved the patio with the fire pits outside where you could have a drink in the evening. The staff was very friendly and accommodating. They were more than happy to change out my pillows when I realized they... More 

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear bsgreer525, Thank you so much for taking time to write such a wonderful review on the Hilton Columbus/Polaris! I thank you for your loyalty and hope you continue to stay with us. We do offer Executive level rooms which give you access to our Executive lounge where we offer complimentary breakfast and evening snacks. We hope to see you... More 

Richmond, Virginia
Level Contributor
93 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were traveling through for one night and wanted to stay somewhere with room service, etc., and the price can't be beat for this hotel. We were upgraded to the executive floor and were able to take advantage of those amenities - very nice and the people manning the executive lounge were extremely friendly and helpful. We enjoyed the indoor... More 

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Columbus, Ohio
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On Wednesday nights 7:00-10:00 in summer their patio is a fun place go and enjoy music with John Schwab and Molly Paulkin. They play all kinds of about 500 songs John knows by heart. Great food ,wait staff and live music! Oh did I mention cold beer.

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