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Hilton Columbus/Polaris

#9 of 142 Hotels in Columbus
Certificate of Excellence
3.5 of 5
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8700 Lyra Drive, Columbus, OH 43240
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Hilton Columbus/Polaris
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Ranked #9 of 142 Hotels in Columbus
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Erica W Westerille, United States
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458 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westerille, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The hotel location and the people are great! Very flexible with our changes. The location is great!!!! By wonderful restaurants and shopping which is a huge plus. When booking a large party - Brooke and Amanda rock!!!

Review collected in partnership with Hilton Hotels & Resorts

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New Canaan, Connecticut
Top Contributor
133 reviews 133 reviews
33 hotel reviews
226 helpful votes 226 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel is conveniently located in the Polaris interchange lots of other places to eat and relax. The hotel is a relatively new build so the lobby and bar area on the first floor are clean and allow a lot of light. The room was a standard sized hotel room with a comfortable bed, new bathroom and plenty of light from... More 

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Mineral Wells, WV
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We recently spent two nights at this Hilton hotel. We were on the sixth floor, overlooking the front entrance, which also meant that we could see much of the surrounding areas near the Polaris mall. I really enjoyed that view, both day and night (and I'm usually more into views of nature). Though the hotel is large, the hotel personnel... More 

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Farmdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Hilton Polaris is welcoming. The hotel is quiet, clean, and the staff is very nice. I always sleep well at the Hilton Polaris. If there were a microwave in the room, it would be more convenient, but there is one that you are able to use in the lobby.

Review collected in partnership with Hilton Hotels & Resorts

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Carrie E, I wanted to send you a quick note to say thank you so much for taking time to write such a great review on the Hilton Columbus/Polaris! I do apologize that we do not offer microwaves in every room, but I'm glad you were able to access the one we have available in our gift shop. I... More 

Toledo, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

We were looking for a stay in Columbus enroute to family in southern Ohio for Easter holiday. We checked in on Saturday before Easter and visited family on Easter Sunday, returning to hotel that night and checking out on Monday. We have learned to ask ahead of booking if there are any big wedding parties or such going on while... More 

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columbus, United States
1 review
5 of 5 stars Reviewed 1 week ago

excellent time we had. we had an wedding event stayed for 2 nights. It's a family stay and memorable one. we had 3 events for the easter weekend had really good time. overall review for our stay is excellent

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Cincinnati, Ohio
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice property, very clean and quite. Great location near a big mall and many places to eat from basic to very nice places like Eddie Merlots. Rooms were nice, executive lounge was very nice. Hotel is quite. Pool is HEAVILY chlorinated.... but that's the only concern.

Review collected in partnership with Hilton Hotels & Resorts

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Markcincymark, Thank you for taking time to write such a great review on the Hilton Columbus/Polaris! We value your feedback and we are pleased you enjoyed your stay. We hope you choose to stay with us again should you return to Columbus. Sincerely, Nancy Howard General Manager More 

Lancaster, Pennsylvania
Top Contributor
54 reviews 54 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was booked in this Hilton by mistake. I normally stay at the Hilton Garden (across street) about every 3 or 4 weeks, but was concerned when I found out I was in the Hilton. The place is nice, but not great for the business traveler. The executive lounge has a fee, which is interesting, trying to get an early... More 

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Mike M, Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed that you felt your experience was just "OK". Our goal is your 100% satisfaction and I'm sorry that we failed to achieve this in your visit. I do appreciate your comments as it gives us... More 

Boston, Massachusetts
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Hilton brand hotel with accessibility to several restaurants just off the highway. If your looking for a quick stop that's close to 71 - this place is your best bet. A few other low cost providers in the area, but your gamble below $160

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Florida, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I travel each week and stay at numerous hotels and by far this was an amazing property. The hotel and the staff go over and above to please, the food and service was excellent. My experience was perfect, this will be a choice hotel in my future travels.

Review collected in partnership with Hilton Hotels & Resorts

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Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Don H, Thank you so much for taking time to write such a wonderful review on the Hilton Columbus/Polaris! I appreciate your comments and will make sure to share them with the entire staff. We look forward to your return when your travels bring you back to Columbus, OH. Sincerely, Nancy Howard General Manager More 

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