We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 139 Columbus hotels

Hilton Columbus/Polaris

3.5 of 5 Hotel   |   8700 Lyra Drive, Columbus, OH 43240
Hotel deals
Hotel website
Hotel amenities
Special Offer
Polaris Stay-n-Play
Save Saved
You added Hilton Columbus/Polaris to your Saves list
Hilton Columbus/Polaris
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
92%
Ranked #5 of 139 hotels in Columbus
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Dan Y Bellevue, United States
Write a Review

301 people have reviewed this hotel

Traveler rating
    204
    72
    16
    5
    4
See reviews for
65
75
22
107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Bellevue, United States
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is conveniently located near Polaris mall. The hotel is very nice and has nice furnishings. Overall, our stay was very nice. We were on the top floor which was quiet and secluded, however, we could hear the elevator at times since we were right around the corner from it.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Brook Park, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great location, safe, nice clean hotel. Quiet room, friendly staff all in all a nice place to stay. Great location close to many restaurants, great breakfast down the road Scrambling Maries wonderful food.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Broadview Heights, Ohio
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

You cannot go wrong if you stay here. The lobby and rooms are updated, clean. Staff is professional and friendly. We were treated like royalty. Don't forget a drink at the lobby bar...a great bartender...took care of us completely!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Wheeling, WV.
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Hotel was very nice, rooms again were very clean. Location is absolutely incredible. Good things by far outweigh the bad things. Need more towels at pool and maybe a little bit of supervision. One elevator was broken down Sunday morning and made for a little wait trying to get up or down to floor 7. Girls at desk are very... More

Was this review helpful? Yes
VT
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I stayed here on a Thurs. and Fri. eve. for a conference held at the hotel. The location is convenient and the room was great. Excellent staff. There is a walking path which might be comparable to a city block in circumference. Most of it goes by busy roads, but near the end there is a lovely meditation/memorial garden by... More

Was this review helpful? Yes
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review

Dear Michelevermont, Thank you very much for taking time to write such a wonderful review on the Hilton Columbus/Polaris! I'm glad to hear that you really enjoyed your stay with us and would recommend our hotel to others. We look forward to your return when your travels bring you back to the Columbus Ohio area. Sincerely, Nancy Howard Area Director... More

Fishers, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

No issues at all. Easy stay, clean and well-kept for hotel, nice staff! It was a quick overnight, but a good value for the price we paid (which was lower than what seems to be common is this area for that night).

Was this review helpful? Yes
Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had an OK experience here last year. Glad we went back this year to stay. The room was incredible and very clean. The staff is friendly and helpfull. The bar and lounge area is one of the best you will find in any of the Columbus area hotels. If you are visiting the Polaris area you must stay here!

Was this review helpful? Yes
Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This Hilton is walking distance from a good size mall with plenty of restaurants / entertainment for a short stay. The lobby had a modern, lounge-type feel with a good amount of seating and a bar off to the side with friendly staff and better-than-expected food. Breakfast in the executive lounge was serviceable to put something in your stomach but... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 1 week ago via mobile

Checked in early afternoon with a corporate card to include 3 nights and meals....drove 4 hours....arrived only to be told by manager that "finance" didn't add a note regarding meals. Nothing to be done until tomorrow. Hoping for apology tomorrow since clearly it was a mistake on the hotels part but not counting on it judging by interaction with Melissa.... More

Was this review helpful? Yes
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review

Dear Ms. Sandik506, I am truly sorry to hear that your check in did not go as smoothly as possible. We have looked into the matter and have now received accurate paperwork from your company that clarifies what will be covered during your stay with us. I do apologize if you felt our agent was rude to you during this... More

Athens
1 review
3 of 5 stars Reviewed 2 weeks ago

The air conditioning did not work that well in both rooms I was in. The executive floor lounge is only open Monday through Friday, but you still have to pay the same price on Saturday and Sunday. When I called down to ask about the lounge being closed the front desk clerk was very short and rude.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Nancy H, Director of Sales at Hilton Columbus/Polaris, responded to this review

Dear Crystal S, Thank you for taking time to write a review on our hotel. I do apologize for any misunderstanding in regards to our Executive Lounge. You are correct that the lounge is closed on the weekend, but our rates do reflect this. Our executive rooms are for sale on the weekend at the same rate as our standard... More

Been to Hilton Columbus/Polaris? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Columbus/Polaris

Also Known As:
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus Polaris
Hilton Columbus/Polaris Ohio
Address: 8700 Lyra Drive, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Columbus
#4 Family Hotel in Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Official Description (provided by the hotel):
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hilton Hotels, Priceline, Tingo, HotelsClick, Hotels.com, Otel, Venere and Agoda so you can book your Hilton Columbus/Polaris reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Columbus/Polaris, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.