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All 142 Columbus hotels

Extended Stay America - Columbus - Easton

2.0 of 5 Hotel   |   4200 Stelzer Road, Columbus, OH 43230
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Ranked #86 of 142 Hotels in Columbus
A recent review
3 of 5 stars Reviewed February 4, 2013
blessedwith12 Ohio
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56 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Columbus - Easton
See the most recent reviews
Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 4, 2013

We made reservations for 2 rooms for a Saturday night. We got a great rate but that was about the only thing that went right. The front desk clerk was very unprofessional and seemed annoyed to have to wait on people. He gave us our cards for our 2 rooms and when we arrived at the first one, we realized... More 

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

I recently received a copy of your review of the Extended Stay America Columbus - Easton. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More 

columbus
1 review
4 of 5 stars Reviewed January 23, 2013

The empolyees are very welcoming, and always have a smile on their faces. They also try to help you with anything you need!! Very nice people.The hotel is very quiet there is not people running in and out or down the halls at night. The hotels and rooms are very clean as well.

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Columbus - Easton. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were... More 

New York City, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 4, 2013

By using priceline I always pay $35 for this hotel. The staff (Nicole) and (Ryan) were super nice, professional and attentive. The room is not fancy, but very clean. It has a complete kitchen and wifi. Flat screen tv. This is an extended stay so most people arrive with their own toiletries. It is also close to easton mall, groceries... More 

Was this review helpful? Yes 2
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking your valuable time to write a review of your stay at our Columbus Easton location. It is so gratifying to read the positive feedback regarding your stay. I am delighted to hear of the great service provided by Ryan and Nicole, along with the cleanliness of your guestroom. As you mentioned, our Easton location is in... More 

Juneau, Alaska
Top Contributor
54 reviews 54 reviews
33 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 19, 2012

I stayed here for four nights when other accomodations plans I had made did not work out. The staff was always very helpful and the room was clean and very appropriate for a brief business stay, esp. with wireless in the room. The kitchen was adequately equipped and the room was quiet in the evening, but the hallway smelled of... More 

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank for you taking your time to write a review of your recent stay at our Easton location. It is great to hear of the outstanding service you received from our staff, the wireless internet, and the cleanliness of your guestroom. The Easton mall is an amazing area just minutes away from the hotel. I do apologize for the smell... More 

Columbus, Ohio
1 review
2 of 5 stars Reviewed November 13, 2012

The hallways had an odor that just smelled dirty. The room looked nice, but when it was time for bed & we turned down the sheets that was another story. The sheets were dirty, had someone's hair on them, & a rice crispy in the bed. When I called the front desk the guy said they had other complaints &... More 

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

I appreciate you taking the time to write a review of your experience with us. The cleanliness of the bed you described at our Easton location is not acceptable, and I sincerely apologize for your experience. First, please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Specifically, standard operating... More 

Cincinnati, Ohio
1 review
3 of 5 stars Reviewed October 22, 2012

Booked this hotel at the last minute, a friend was running in the Columbus marathon and I decided to go cheer her on. They were at a different hotel in the Easton area that was booked. I guess with the marathon and the Ohio State football game, there were slim pickings for hotel rooms. After reading some of the reviews... More 

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking your valuable time to write a review of your experience at our Columbus Easton location. Your feedback is always appreciated to help us improve our service and product offerings. I do apologize for the inconvenience you endured of getting your room ready in a timely manner and we will take steps to prevent this type of... More 

Silver Spring, Maryland
Top Contributor
98 reviews 98 reviews
69 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed October 4, 2012

My son and I stayed here for an evening and we both didn't like it. It was dirty, the person at the front desk was terrible, and I was concerned about my safety. It appears that people stay there for a week or more at a time, and alot of cars were driving people up to attend a party near... More 

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Columbus - Easton, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the cleanliness and the customer service you experienced did not exceed your expections. Please accept my apology. I will be bringing your feedback to the attention of the property management and staff members to ensure that our customer service and... More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2012

We stayed here three weeks while waiting for our apartment. The room was nice, service was fine, and kitchenette was functional. The staff was great, but Nique was fantastic. Can't say enough good things about her. She was helpful and sweet, thanks.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I would like to thank you for taking time out to write such wonderful things about your experience at our hotel. Our hotel is totally committed to the satisfaction of every guest who walks through our doors; it is a delight to hear the efforts of our staff, especially Nique, enabled you to have a "home away from home" experience.... More 

1 review
5 of 5 stars Reviewed August 15, 2012 via mobile

After reading other reviews, I almost did not stay here, but am glad I did. I was pleasantly surprised by the large room, kitchen, and overall cleanliness of the hotel.The front deal staff was courteous and the entire hotel was quiet. I would definitely stay here again and would recommend this hotel to anyone. It was a great hotel for... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation. Please know that we would be thrilled to have you again as our guest should your travel needs... More 

Bellefontaine, Ohio, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2012

I was in Columbus for 2 nights and chose this hotel because it is near my daughter's place. Wasn't sure I could get a short stay - not extended - but I did and it was great! I have stayed in several extended stay (different brands) hotels for 4 months or more at a time for work, and this was... More 

Was this review helpful? Yes 1
Management response:

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Columbus - Easton. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More 

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Additional Information about Extended Stay America - Columbus - Easton

Address: 4200 Stelzer Road, Columbus, OH 43230
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Columbus - Easton 2*
Number of rooms: 104
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Also Known As:
Extended Stay America Columbus / Easton Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Easton Ohio

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