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Extended Stay America - Columbus - Easton

2.0 of 5
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4200 Stelzer Road, Columbus, OH 43230
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1 room 1 guest
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Extended Stay America - Columbus - Easton
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68 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (16)
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Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

After being a guest here for over 3 weeks, I find out the hard way that they have one security camera for the front desk, that they've done away with manned security and have absolutely no security cameras outside the hotel, so yes your safety and your vehicle are 100% at risk, my vehicle was broken into after they had... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I use extended stays a lot. This one was not the best, but definitely worth the money! The selling point is that it is close to everything! You can get to Easton shopping in two minutes and there is a Wal Mart right across the parking lot! The elevator needed some work and the room smelled like smoke so bad... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed the location and your stay with us overall. Thank you for continuing to choose Extended Stay America. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Moweaqua, Illinois
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed July 3, 2015

Last minute travel plans put me in Columbus and the only available hotel close to where I was training was here. Easy to get to. Parking minimal. The front desk attendant Kit was very nice and you could tell she had worked there for some time now. Very pleasant. During my stay the elevator was broken so I had to... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

I appreciate you taking the time to write such a nice review about the great customer service you received from Kix and the positive comments about the hotel. Please accept our apologies that the elevator was down, we are currently getting an upgraded elevator, and the inconvenience will be over shortly. Still, we are happy to know that we were... More 

1 review
5 of 5 stars Reviewed June 7, 2015 via mobile

Very clean and convenient hotel and the staff was friendly and the room size was great also the price was excellent for the location of this hotel, I definitely recommend anyone to stay there, very conveniently located across from Easton town center!!!!!!!

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Irvine, California
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 3, 2015

We forgot some clothes in a closet and they immediately found the, and kept them for four days until we could return. They were very willing to do whatever it took to help us. The hotel is very convenient to the Easton shopping center and close to the airport. We will stay here again.

Was this review helpful? Yes
Nashville, Tennessee
1 review
5 of 5 stars Reviewed May 4, 2015

I chose this location because of the walking distance to Easton. Upon check in, the young girl at the front desk greeted me with a smile and warm welcoming. I believe her name was Kix (How cool is that). She had a very bubbly personality and was very accommodating to my needs and my questions I had about the shopping... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our bathroom and hallways were not up to standard. Still, we are happy to know that we were able to make your stay an enjoyable one. I am thrilled you were able to take advantage of our fully equipped... More 

Nashville, Tennessee
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

I am not angry or upset however I definitely experienced positives and negatives. The location is obviously wonderful. 2 minute drive to the heart of Easton. The price was lower than any other hotel in Easton. The staff was friendly and helpful when I needed anything. However, the room smelled like an animal might have been in there before (no... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you did not enjoy your stay. In response to your feedback, I will have our maintenance staff inspect your AC unit to make sure it is functioning properly as well as having our housekeeping staff shampoo the carpet to... More 

Cary, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

The hotel is very clean and comfortable. They have coffee and some things to eat at the entrance if you feel like having a quick coffee in the morning. I did not use the kitchen but seemed functional (the fridge is a little noisy but not to the point of being superanoying). May be because is a little less expensive... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to provide you with a clean and comfortable stay during your experience with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Waterford
Level Contributor
91 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed March 17, 2015 via mobile

Normally I wouldn't stay at a place like this, but it was a last minute trip and booked on Hotwire where they give you a price but no hotel name until you pay. It said it would be a property comparable to the Hampton. This was so not the case. When we checked in the two young kids working were... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your experience did not meet your expectations. Your comments were reviewed by the staff, and we will use your comments as a training tool to make sure your experience is not repeated. The staff and I appreciate your comments, as it... More 

Travelers are raving about these Columbus hotels

Lexington, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 28, 2015

Over the last year, the Extended Stay brand has gone downhill. There are no dishes in the room anymore, the breakfast items have all been replaced with lower quality substitutes, the employees are friendly but were not able to help with any of our questions. For the price we paid, the room was not nearly worth it.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not enjoy your stay with us and that our hotel policies were not communicated. Extended Stay Hotels no longer keeps dishes in guest rooms for sanitary purposes. Upon check-in, each guest should be notified that they can pick up... More 

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