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Extended Stay America - Columbus - Easton

2.0 of 5
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4200 Stelzer Road, Columbus, OH 43230
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Extended Stay America - Columbus - Easton
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Ranked #84 of 142 Hotels in Columbus
A recent review
5 of 5 stars reviewed 3 weeks ago
misael614
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65 Reviews from our TripAdvisor Community

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Traveler rating
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (16)
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    (21)
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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very clean and convenient hotel and the staff was friendly and the room size was great also the price was excellent for the location of this hotel, I definitely recommend anyone to stay there, very conveniently located across from Easton town center!!!!!!!

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Irvine, California
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We forgot some clothes in a closet and they immediately found the, and kept them for four days until we could return. They were very willing to do whatever it took to help us. The hotel is very convenient to the Easton shopping center and close to the airport. We will stay here again.

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Nashville, Tennessee
1 review
5 of 5 stars Reviewed May 4, 2015

I chose this location because of the walking distance to Easton. Upon check in, the young girl at the front desk greeted me with a smile and warm welcoming. I believe her name was Kix (How cool is that). She had a very bubbly personality and was very accommodating to my needs and my questions I had about the shopping... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our bathroom and hallways were not up to standard. Still, we are happy to know that we were able to make your stay an enjoyable one. I am thrilled you were able to take advantage of our fully equipped... More 

Nashville, Tennessee
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 27, 2015

I am not angry or upset however I definitely experienced positives and negatives. The location is obviously wonderful. 2 minute drive to the heart of Easton. The price was lower than any other hotel in Easton. The staff was friendly and helpful when I needed anything. However, the room smelled like an animal might have been in there before (no... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you did not enjoy your stay. In response to your feedback, I will have our maintenance staff inspect your AC unit to make sure it is functioning properly as well as having our housekeeping staff shampoo the carpet to... More 

Cary, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 20, 2015

The hotel is very clean and comfortable. They have coffee and some things to eat at the entrance if you feel like having a quick coffee in the morning. I did not use the kitchen but seemed functional (the fridge is a little noisy but not to the point of being superanoying). May be because is a little less expensive... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

I want to thank you for taking the time to post a review of your stay. I'm so pleased to hear that we were able to provide you with a clean and comfortable stay during your experience with us. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back... More 

Waterford
Top Contributor
77 reviews 77 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed March 17, 2015 via mobile

Normally I wouldn't stay at a place like this, but it was a last minute trip and booked on Hotwire where they give you a price but no hotel name until you pay. It said it would be a property comparable to the Hampton. This was so not the case. When we checked in the two young kids working were... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that your experience did not meet your expectations. Your comments were reviewed by the staff, and we will use your comments as a training tool to make sure your experience is not repeated. The staff and I appreciate your comments, as it... More 

Lexington, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 28, 2015

Over the last year, the Extended Stay brand has gone downhill. There are no dishes in the room anymore, the breakfast items have all been replaced with lower quality substitutes, the employees are friendly but were not able to help with any of our questions. For the price we paid, the room was not nearly worth it.

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not enjoy your stay with us and that our hotel policies were not communicated. Extended Stay Hotels no longer keeps dishes in guest rooms for sanitary purposes. Upon check-in, each guest should be notified that they can pick up... More 

Barnesville, Ohio
Top Contributor
53 reviews 53 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 19, 2015

Booked at last minute to attend a conference in Easton (all other local hotels were booked). What can one say? Obviously bare bones, but I will say that room was clean and of good size. Two flat screen televisions. No breakfast items to speak of. Hotel was very quiet. Staff was helpful in getting supplies, etc, for the additional guest... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

We appreciate the kind comments about our helpful staff as well as our clean and quiet rooms; however, we apologize that your stay was not what you expected. To uphold our company’s high standards, we will be sure to clarify our grab-and-go breakfast to our guests moving forward. Thank you again for your review. We look forward to seeing you... More 

Rochester, New York
1 review
4 of 5 stars Reviewed February 15, 2015

I recently stayed the weekend at Extended Stay-Easton for a conference being hosted at the airport Marriott Courtyard. The rooms here were almost $100 less per night than the Marriott and only an 8 minute drive away. I really just needed a place to sleep, and for the price, you can't go wrong with this hotel. It was clean, had... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the price was right and that you had a pleasant stay. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 22, 2014

My husband and I checked in on a Friday afternoon. As soon as we entered the building, we were met with the smell of shrimp that had been heated up in the employee lounge with the door upon. The smell traveled down the hallway to our first floor room. When we got to our non-smoking room and opened the door,... More 

Was this review helpful? Yes 4
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