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Extended Stay America - Columbus - Worthington

2.5 of 5
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7465 High Cross Boulevard, Columbus, OH 43235
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Extended Stay America - Columbus - Worthington
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Ranked #101 of 142 Hotels in Columbus
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Columbus - Worthington
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Roaming Shores, Ohio, United States
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Staff was friendly; rooms were ok. I received one night free because I had very large beetle bugs of some sort living in my bathroom. Hated walking through cigarette smoke zone upon entering and exiting hotel. Liked that dogs were allowed, but people let them bark too much.

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Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I am very pleased to read your remarks about our wonderful staff. However, I am very sorry that you had problems with pests in your room. To ensure that a situation like yours doesn't happen again, my team is working proactively to check for pests in all of our vacant rooms. As well, I am sorry that you experienced noise... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 7, 2014

The lobby is dirty and dingy. The room has a terrible stench. The air from the heater smells old, musty, and burnt. The room decor is plain and cold. I'm afraid to sit on the furniture. I will never stay here again and will never recommend this place.

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Detroit, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

While the room rate for the Extended Stay America in Worthington, Ohio was very affordable, we were disappointed in the room. The bed was hard as a rock, the room smelled of cigarettes, even though the room is non smoking, and the hallways were dirty. I will not be booking at this hotel again.

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Ohio
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed July 18, 2014

The room was quiet, that's about it. The kick boards in the halls are missing and the glue is visible. Hotel just needs some attention and the bed was not comfortable. It's cheap compared to neighboring hotels but I would not want to stay long term.

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Royal Oak, Michigan
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 3, 2014

Some things you need to know when you check in- ask for shampoo & dishes/silverware. They are not in your room, even though you have a full kitchen. Also, "breakfast" consists of granola bars & packaged oatmeal & coffee- really basic. The rooms are clean, beds are comfortable, service was great. Donell checked me in, & was polite, helpful, &... More 

Was this review helpful? Yes 1
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 22, 2014

Cons: Older hotel, a bit shabby. Fairly clean but not spotless. No option (3rd party reservation) for non-smoking room. Smoking room stinks, despite opening the windows for hours. Dusty coffee maker with generic coffee--bring your own instant or head to nearby Starbucks. Pros: Free Internet, free, ample, well-lit parking. Not sure why some reviewers think this is an unsafe neighborhood.... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 8, 2014 via mobile

The staff was great. Excellent customer service and friendly. They showed genuine concern for the issues we reported an addressed our issues quickly. Mattresses very uncomfortable and furniture looked worn.

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Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with the customer service provided by our friendly staff. As well, it's great to hear that we were able to resolve the issues you experienced in a timely manner. Still, I apologize that you found your bed to be uncomfortable... More 

Stow, Ohio
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 6, 2014

I stayed at the Extended Stay Columbus Worthington from Thursday April 24th thru Sunday April 27th, for business, as I was in town for a wrestling officials workshop. I tend to write a lot, so if you want a quick snapshot, read the first part, if you want details, continue reading. Quick Summary: --Room(s) are clean, meaning picked up, but... More 

Was this review helpful? Yes 2
Bowie, Maryland
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 25, 2014

Staffs are friendly and hotel was reasonably clean. So I am satisfied with the price I paid. Generally I had a pleasant stay. There is no swimming pool and no exercise room. This may be a problem for long stay. The kitchen is simple but full size fridge with freezer is handy. And make difference from fridge in other hotels.... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Columbus - Worthington, responded to this review

Thank you for taking the time to write a review of your stay. I’m happy to hear that you enjoyed our friendly staff and spacious suites with fully equipped kitchens at a great value. Still, I’m disappointed to learn that you experienced odors in your room. In response to your feedback, I will meet with the staff to review our... More 

Pittsburgh, Pennsylvania
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

Surprised at how clean and comfortable it was. Nice arm chair with ottoman, great firm bed. Friendly desk staff gave is free microwave popcorn on check in. Free WiFi, but to stream or von for work requires additional charge of 3.99 / night or $14.99 for the week.Free grab and go breakfast of instant oatmeal or oatmeal bars.

Was this review helpful? Yes 1
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