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All 140 Columbus hotels

Extended Stay America - Columbus - Worthington

2.5 of 5 Hotel   |   7465 High Cross Boulevard, Columbus, OH 43235
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Ranked #102 of 140 Hotels in Columbus
A recent review
4 of 5 stars Reviewed August 5, 2013
Rachael E Pittsburgh, Pennsylvania
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35 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Extended Stay America - Columbus - Worthington
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 21, 2013

This is mentally and emotionally abusing. I have never felt so little. At check in the lady at the front desk appeared very clean and professional in her appearance. That was short lived. I had to wait for the manager to come in 2.5 hours later. Once she got in I again thought her appearance was the same but maybe... More

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 5, 2013

I only stayed for one night but it was a truly great experience! I should start by saying I'm not a very picky person when it comes to where I stay. As long as it's clean, bed bug free and has wifi, I'm good to go! The property is well managed and kept up. Looks exactly like in the photos.... More

Was this review helpful? Yes 2
ohio
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 25, 2013 via mobile

I stayed here 2 separate times for a total of 8 nights for business travel. Rooms are big and spacious. Stovetop and fridge definitely a plus. It is a budget hotel!!!! Not a lot of extras. Staff is wonderful and friendly. Got me anything I needed. Grab and go breakfast isn't much, but came in handy. If you need a... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

Thank you for your positive review. The staff strives to make each of our guests stay an enjoyable one so I am glad that you enjoyed your room and the amenities that are included. As well, it is great to know that you liked the grab-and-go breakfast as well as the service our staff provided to you during your stay.... More

Cambridge, OH
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2013

This hotel is a good choice for a 2* hotel. First and most importantly, the Queen size bed was very comfortable. The room was very nice and I had no complaints other than the fact that the TV was strangely positioned on a table slightly lower than the bed, a very minor issue. The lady who checked me in was... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the comfort of the bed and the condition of the room. As well, I am glad that you enjoyed our location and the grab-and-go breakfast. Thank you again for your review. We look forward to seeing you in the future, should... More

Columbus, Ohio, United States
1 review
2 of 5 stars Reviewed June 19, 2013

I sent this complaint and never heard a response, we also sent a complaint twice through the website and received acknoledgement but no response. N. Simpson May 9, 2013 Ms. XXXXX Director of Guest Relations Extended Stay America 11525 N. Community House Rd., Suite 100 Charlotte, NC 28277 Dear Ms. XXXXXXXX I appreciate your emphasis on value and excellent service.... More

Was this review helpful? Yes
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 4, 2013

The moment I walked into this hotel I felt on edge. Traveling alone as a young lady makes you more aware of your surroundings and this hotel didn't help me feel at ease. The hotel was dirty, smelled like smoke and I asked for a non-smoking room. They wouldn't change my sheets or bring me fresh towels, I never saw... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you felt unsafe while staying at our hotel. Please know, the safety of our guests is one of our highest priorities. I apologize for the staff... More

Albuquerque, New Mexico, United States
2 reviews
4 of 5 stars Reviewed May 13, 2013

Our son made reservations for us for the weekend of his graduation. The staff was efficient and friendly, the room was clean and well-equipped, and the location convenient to our needs. Our only pervading dissatisfaction was with the television service, which was severely limited and mostly trashy. The only channels worth watching were the local PBS and The Weather Channel.... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

Leah - We hope you enjoyed your son's graduation! As well, thank you for taking the time to write a review of your stay. It's great to hear that our accommodations and the staff met your expectations. I am sorry for the limited television channel selection, this is something that we are working to improve. Thank you again for sharing... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

I stayed at the hotel from April 26th - May 3rd. From the time I checked into the hotel til I left I had absolutely no problems. Staff was wonderful. They constantly asked it there was anything I needed. Other guest were very friendly. My room was spotless when I arrived and I took cleaning supplies with me bc I... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the staff and housekeeping during your stay. We would love to see you again, should your travels bring you back to our area. More

Orlando, Florida, United States
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 27, 2013

I drove up and down High Street for 3 1/2 hours with bad directions given to me by the daytime reservation person, and then numerous phone calls to the hotel that evening asking for directions from the desk clerk who did not know where the hotel was, cross streets, north from south, and described bright blue neon lights which did... More

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Columbus - Worthington, responded to this review

Dear BethH, Dear Beth H, I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that our hotel representatives were not able to better direct you to hotel. In response to your feedback, I am developing directions that the representatives will be able to follow to better assist our... More

Columbus, Ohio
2 reviews
1 of 5 stars Reviewed March 3, 2013

Arrived and were told they had no rooms available even though we had a reservation. The guests that arrived after us received a room before we did. After waiting over an hour were given the hadicap room.

Was this review helpful? Yes
Manager-BKL, Manager at Extended Stay America - Columbus - Worthington, responded to this review

Dear MorganM, Thank you for taking the time to make us aware of your experience. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Our hotel prides itself on exceptional... More

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Additional Information about Extended Stay America - Columbus - Worthington

Address: 7465 High Cross Boulevard, Columbus, OH 43235
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbus - Worthington 2.5*
Number of rooms: 97
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Also Known As:
Extended Stay Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Worthington Ohio

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