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Extended Stay America - Columbus - Worthington

2.5 of 5
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7465 High Cross Boulevard, Columbus, OH 43235
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Extended Stay America - Columbus - Worthington
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Ranked #103 of 142 Hotels in Columbus
A recent review
3 of 5 stars reviewed yesterday
Upstatefamily Upstate NY
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40 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Upstate NY
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

stayed for a night after long drive. No trouble with check in at 1:00am. Room was clean and comfortable with queen bed, chair/ottoman, tv, and small kitchen area. We appreciated the full size refrigerator as we had food to store. Room was quiet but hallway was very cold - room was warm. Grab n go breakfast was fine for us... More 

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Lexington, Kentucky
1 review
2 of 5 stars Reviewed 4 days ago NEW

Very poor communication. I am a CLC member and checked in at 8:20 pm and was told over the phone that I would have until 7:30 pm the following night to check out. Well I checked in at above listed time and then went to work at 9:00 pm the same evening and then returned to my room at 10:30... More 

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washington wv
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 6, 2015

I stayed here the weekend after Christmas and was very pleased with the accomodations. The room was really clean and the bed was comfortable. I like having a kitchenette to cook. I wouldnt recommend paying the advertised price from the hotel as you can get this hotel almost always for $40 or less per night on wholesale website.

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Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

Thank you for your great review of our property. I am glad to read that you were pleased with your fully equipped kitchen and your comfortable bed. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Chicago, United States
Contributor
20 reviews 20 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 6, 2014

And for me, that is saying a heck of alot. The main reason is the staff by far. Lori the manager has the best staff and she maintains this ESA pretty well. They were the usual ESA studio rooms. Everything was functional and working fine. Occasionally the hot water took minutes to warm and heat, but for my 11 months... More 

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Manager_11525, Manager at Extended Stay America - Columbus - Worthington, responded to this review

Thank you for your positive review and your kind words regarding our team. We strive to take care of our guests and take pride in maintaining our hotel. It was our pleasure to provide you a home away from home while you were in Columbus for nearly a year. It is my hope that if you return to Columbus you... More 

Roaming Shores, Ohio, United States
Contributor
20 reviews 20 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

Staff was friendly; rooms were ok. I received one night free because I had very large beetle bugs of some sort living in my bathroom. Hated walking through cigarette smoke zone upon entering and exiting hotel. Liked that dogs were allowed, but people let them bark too much.

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Manager_11525, General Manager at Extended Stay America - Columbus - Worthington, responded to this review

I am very pleased to read your remarks about our wonderful staff. However, I am very sorry that you had problems with pests in your room. To ensure that a situation like yours doesn't happen again, my team is working proactively to check for pests in all of our vacant rooms. As well, I am sorry that you experienced noise... More 

1 review
1 of 5 stars Reviewed September 7, 2014

The lobby is dirty and dingy. The room has a terrible stench. The air from the heater smells old, musty, and burnt. The room decor is plain and cold. I'm afraid to sit on the furniture. I will never stay here again and will never recommend this place.

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Detroit, Michigan
1 review
1 of 5 stars Reviewed July 28, 2014

While the room rate for the Extended Stay America in Worthington, Ohio was very affordable, we were disappointed in the room. The bed was hard as a rock, the room smelled of cigarettes, even though the room is non smoking, and the hallways were dirty. I will not be booking at this hotel again.

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Ohio
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 18, 2014

The room was quiet, that's about it. The kick boards in the halls are missing and the glue is visible. Hotel just needs some attention and the bed was not comfortable. It's cheap compared to neighboring hotels but I would not want to stay long term.

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Royal Oak, Michigan
Top Contributor
74 reviews 74 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 3, 2014

Some things you need to know when you check in- ask for shampoo & dishes/silverware. They are not in your room, even though you have a full kitchen. Also, "breakfast" consists of granola bars & packaged oatmeal & coffee- really basic. The rooms are clean, beds are comfortable, service was great. Donell checked me in, & was polite, helpful, &... More 

Was this review helpful? Yes 1
Senior Contributor
41 reviews 41 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 22, 2014

Cons: Older hotel, a bit shabby. Fairly clean but not spotless. No option (3rd party reservation) for non-smoking room. Smoking room stinks, despite opening the windows for hours. Dusty coffee maker with generic coffee--bring your own instant or head to nearby Starbucks. Pros: Free Internet, free, ample, well-lit parking. Not sure why some reviewers think this is an unsafe neighborhood.... More 

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