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All 140 Columbus hotels

Fort Rapids Indoor Waterpark Resort

3.5 of 5 Resort   |   4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
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Fort Rapids Indoor Waterpark Resort
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Ranked #101 of 140 Hotels in Columbus
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55 reviews from our community

Traveler rating
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    8
    4
    9
    22
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34
3
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2
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Columbus, Ohio
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

My stay was just horrible we had a room that was not clean. Management didn't know what they were doing it got so bad we just checked out and left. Non of the staff knew that they didn't start opening things until 3 or 4 Friday place is dirty seen many bugs. In my opinion just don't do it go... More

Was this review helpful? Yes 3
Parma, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Took my grandson here he wanted to go on vacation before school started. Worked out great found a deal on groupon and ordered the hotel say for one night with water park passed was a very good deal he had alot of fun . Not really for 14 and up though more for 12 and under. My grandson is 12... More

Was this review helpful? Yes 1
Columbus, Ohio
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our experience, at our 17th Annual Statewide Whist Tournaments this year, was a very pleasant one. Mike Robinson and the staff were very accommodating and professional. We were pleasantly surprised with the appearance of the ballroom and the hospitality room. Our guest and their family enjoyed the waterpark. We look forward to having our 18th annual event there and working... More

Was this review helpful? Yes 2
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, We are overjoyed to hear that your event was such a huge success! Our entire staff has loved having you in the past, and we look forward to another great year! Thank you so much for your kind words regarding Mike as well as the rest of our staff. We'll see you all again next year! Warm... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was so excited that we had scheduled the perfect place for our family outing. I have to admit we had become very skeptical after reading the reviews. But the greatest thing happened from the minute we walked in the door it became the best experience we could have imagined. From the service at the front desk to the more than... More

Was this review helpful? Yes 2
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you so much for you kind words regarding your recent stay with us. We are so glad to hear that you so thoroughly enjoyed your time with us. All of our staff takes pride in making Fort Rapids a "home away from home" for each guest that walks through our doors! If your travels every bring... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Please do not go. I moved to Columbus over a year ago and locals told me ft. rapid was not the place to go so I have been to all of the surrounding water parks but finally decided to give them a chance. It was the worst experience that I have had from start to beginning. First off I waited... More

Was this review helpful? Yes 2
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Valued Guest, Thank you for taking the time to review your recent stay with us. We apologize if the accommodations were not up to your standards. Our check in time is at 4pm, and it appears that you checked into your room at 4:20pm, so it does not appear that you waited over an hour to get your room. You... More

Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were hoping for a relaxing fun filled weekend, but that was not the case thanks to the staff at Fort Rapids. To start off with, we waited nearly an hour to check due to poor customer service. There were only a few people ahead of us, yet it took almost an hour to check in. When we finally got... More

Was this review helpful? Yes 3
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the opportunity to review your recent stay with us. During Labor Day Weekend, with the kids having a long weekend, we do have a high demand with people booking rooms, checking in and making reservations. This does lead to a slightly increased wait time as with any business. We do ask that you... More

Huntington, West Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

If you choose to pay the extra for the waterpark know now that you will absolutely not get what you are paying for. The park is in need of some updates, several areas were closed off, and it is much smaller than its counterparts. The staff is seriously uninformed. I was told the waterpark was closed on Sunday. I was... More

Was this review helpful? Yes 1
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent visit with us. I apologize if there was any misinformation given in regards to the Waterpark. We are open from 10am-9pm on Saturdays and 10am-8pm on Sundays. Occasionally an associate may get these hours confused, and I apologize if this caused any inconvenience to you. We do... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We decided to take a road trip for the holiday and see some friends. This was an adult trip only no kids. I found a great deal for this hotel on groupon and thought the water park we could use in our down time. Checking in was a hot and LONG mess. The front desk always had 5 or more... More

Was this review helpful? Yes 2
Whitehall, Ohio
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I traveled to Fort Rapids this previous weekend as a last minute activity before summer officially ended. I haven't been here for over 3 years, and it really seems as New Management has turned it around! There are upgrades being done all over the property! We stayed in a room with one king bed and a set... More

Was this review helpful? Yes 1
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you so much for your kind words in regards to your recent visit with us. I am so glad that myself and our Front Desk Supervisor, Kenesha, had the opportunity to make in difference with your stay. All of our staff does their utmost to provide a great stay to every guest that walks through our... More

Canal Winchester, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wanting something fun and exciting for my two Granddaughters birthdays I made reservations at Fort Rapids for my family for a one night stay and a two day pass for the waterpark. The staff at the front desk was very pleasant and informed me of every detail. The room was very clean and comfortable and well worth the price. The... More

Was this review helpful? Yes 2
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review your recent visit with us. It truly sound like you had the opportunity to enjoy the finer points of your stay. We provide all of our staff with the knowledge and skills to make every guest's stay wonderful! Our Lifeguards are some of the best in Ohio,... More

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Additional Information about Fort Rapids Indoor Waterpark Resort

Address: 4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fort Rapids Indoor Waterpark Resort 3.5*
Number of rooms: 278
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Also Known As:
Fort Rapids Indoor Waterpark Hotel Columbus
Fort Rapids Indoor Waterpark Resort Columbus, Ohio

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