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Fort Rapids Indoor Waterpark Resort

3.5 of 5 4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
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Fort Rapids Indoor Waterpark Resort
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Fort Rapids Indoor Waterpark Resort
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59 reviews from our community

Traveler rating
    12
    9
    5
    9
    24
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37
3
Solo
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2
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Contributor
16 reviews 16 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

It's like they don't even try... This place is filthy. FILTHY! The room we had in the tower on the 12th floor was dirty and beat up with too many broken things to list. The TV got 4 channels. The pull out bed was broke and the king bed was leaning. We were with a group of people in multiple... More

Was this review helpful? Yes 1
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review our facility. Did you notify the Front Desk of any of these shortcomings so that we were allowed to opportunity to switch rooms or perhaps correct the issues? I do apologize for any inconvenience that this may have caused you and your party. I have addressed these concerns with... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We try many different waterparks with the kids during the winter to break up how long it is. We tried this one. Not only is it run down and dirty. The charged me twice for the room. Took over a week to get a refund. Driving around the bad part of town to get to a good restaurant was interesting... More

Was this review helpful? Yes 2
Oxford, Ohio
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If you are looking for a Western Saloon that only plays rap music or a Asian Buffett at a Western Themed resort that charges you an extra $8 if they feel you are wasting food or a disgusting nasty falling apart terrible room or a few cockroaches scattered throughout the waterpark or a few cockroaches in the locker rooms right... More

Was this review helpful? Yes 4
Independence, Kentucky, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We just got back from a 2 night stay which included a group of seven and three rooms. My SIL did find two bugs in their room the first night-I did not see them and cannot say what kind of bugs they were-one was in the bathroom. They upgraded them to a villa and let them switch rooms immediatley. The... More

Was this review helpful? Yes 2
Columbus, Ohio
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 14, 2014

My stay was just horrible we had a room that was not clean. Management didn't know what they were doing it got so bad we just checked out and left. Non of the staff knew that they didn't start opening things until 3 or 4 Friday place is dirty seen many bugs. In my opinion just don't do it go... More

Was this review helpful? Yes 5
Parma, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

Took my grandson here he wanted to go on vacation before school started. Worked out great found a deal on groupon and ordered the hotel say for one night with water park passed was a very good deal he had alot of fun . Not really for 14 and up though more for 12 and under. My grandson is 12... More

Was this review helpful? Yes 2
Columbus, Ohio
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 9, 2014

Our experience, at our 17th Annual Statewide Whist Tournaments this year, was a very pleasant one. Mike Robinson and the staff were very accommodating and professional. We were pleasantly surprised with the appearance of the ballroom and the hospitality room. Our guest and their family enjoyed the waterpark. We look forward to having our 18th annual event there and working... More

Was this review helpful? Yes 4
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, We are overjoyed to hear that your event was such a huge success! Our entire staff has loved having you in the past, and we look forward to another great year! Thank you so much for your kind words regarding Mike as well as the rest of our staff. We'll see you all again next year! Warm... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2014

Was so excited that we had scheduled the perfect place for our family outing. I have to admit we had become very skeptical after reading the reviews. But the greatest thing happened from the minute we walked in the door it became the best experience we could have imagined. From the service at the front desk to the more than... More

Was this review helpful? Yes 3
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you so much for you kind words regarding your recent stay with us. We are so glad to hear that you so thoroughly enjoyed your time with us. All of our staff takes pride in making Fort Rapids a "home away from home" for each guest that walks through our doors! If your travels every bring... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 3, 2014 via mobile

Please do not go. I moved to Columbus over a year ago and locals told me ft. rapid was not the place to go so I have been to all of the surrounding water parks but finally decided to give them a chance. It was the worst experience that I have had from start to beginning. First off I waited... More

Was this review helpful? Yes 3
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Valued Guest, Thank you for taking the time to review your recent stay with us. We apologize if the accommodations were not up to your standards. Our check in time is at 4pm, and it appears that you checked into your room at 4:20pm, so it does not appear that you waited over an hour to get your room. You... More

Philadelphia, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 1, 2014

We were hoping for a relaxing fun filled weekend, but that was not the case thanks to the staff at Fort Rapids. To start off with, we waited nearly an hour to check due to poor customer service. There were only a few people ahead of us, yet it took almost an hour to check in. When we finally got... More

Was this review helpful? Yes 4
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the opportunity to review your recent stay with us. During Labor Day Weekend, with the kids having a long weekend, we do have a high demand with people booking rooms, checking in and making reservations. This does lead to a slightly increased wait time as with any business. We do ask that you... More

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Additional Information about Fort Rapids Indoor Waterpark Resort

Address: 4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fort Rapids Indoor Waterpark Resort 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Fort Rapids Indoor Waterpark Hotel Columbus
Fort Rapids Indoor Waterpark Resort Columbus, Ohio

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