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Fort Rapids Indoor Waterpark Resort

4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
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Fort Rapids Indoor Waterpark Resort
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Fort Rapids Indoor Waterpark Resort
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158 Reviews from our TripAdvisor Community

Traveler rating
    26
    16
    22
    30
    64
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103
6
2
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • All months
    (158)
  • Mar-May only
    (49)
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    (46)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (41)
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Marion, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Our visit was the first week of March, we knew it was supposed to snow the next day (March 1) and figured it'd be better to park and fly, sleeping over in a hotel. I waited a while to write this because this place made myself and my husband extremely unhappy and I didn't want to write something that wasn't... More 

Was this review helpful? Yes 2
Jack D, Guest Relations Staff at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review our business. The hotel has the staff to clean up parking area, especially on snow days. Keeping safe and clean environment in the parking area are very important for a family to visit our waterpark. I apologize if there was any inconvenience for you regarding parking area. We usually... More 

Gallipolis, Ohio
Top Contributor
78 reviews 78 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

this seems to be a family type place east of Columbus. It seems to be run by Asians and they seem to be trying. It's in a strange part of east Columbus. I stayed there because it was cheap. However the $30 resort fee seemed excessive. That was for the Wi-Fi and nothing else. The entrance and lobby were nice... More 

Was this review helpful? Yes 1
Jack D, Guest Relations Staff at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review our business. Fort Rapids are central Ohio's largest indoor waterpark resort and the perfect family fun travel destination. We also welcome individual travellers to spend a night at the hotel. Our staff are doing hard work to provide the best service to domestic customers and international travellers. A bartender... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Let me start by saying this is a two-star property, so expectations should be limited. However, on the night we stayed, it was the only place available within an hour of the airport. So we shelled out $175/night plus tax for a room. Actually we got two rooms, so we paid $350 for the experience. The area around the hotel... More 

Was this review helpful? Yes
Jack D, Guest Relations Staff at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review our business. The hotel is located within the eastern corridor of Columbus. It is a good location for travellers. Fort Rapids consists with indoor waterpark and verity of restaurants. The hotel rooms provide 24 hours clean hot and cold water for a shower. Our staff like to help customers... More 

Travelers are raving about these Columbus hotels

Powell, Ohio
Top Contributor
60 reviews 60 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 1 week ago

I have done some pretty stupid things in my life but this by far was the dumbest decision by booking one night stay at this place. I will start off talking about the waterpark first - I will say that the water park is fairly nice and my kids always enjoy it. I usually just go to Fort Rapids for... More 

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent experience with us. We apologize that the layout and cleanliness of the room was sub par. This is not the standard at our facility, and I truly apologize that you were subjected to this. While we are not able to offer refunds on our product, I would... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I found my stay to be comfortable, clean,accommodating and with friendly staff. Not sure of the complaints you read my room was fine the water park was closed cause it was a weekday. Will bring my family back to enjoy the arcade and water park... note everything is closed during the week.....

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent visit with us. I am truly happy to hear that you were able to take advantage of our great weekday pricing, and experience and comfortable stay. We look forward to seeing you and your family soon! Warm Regards, Skyler Young Guest Relations Manager 614-868-1380 Ext. 6013 More 

Cleveland, Ohio
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Caution! If you are going to use a groupon they won't let you check into your room until 7:00 pm at night!!!!! Shame on them!!!!! IF not you can check in at 3:00pm. When I asked about it they said that it was groupons rules which is a lie! I use groupon myself at work and you make up the... More 

Was this review helpful? Yes 3
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to offer feedback to us. You are correct that the time for Groupon Customers is 7pm. This check in time is listed on the Groupon Website, and is also available for review on the confirmation email that is provided. We apologize if this check in time caused any inconvenience for you... More 

Toledo, Ohio
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This place would NOT stay open. It needs total updating in the rooms. The people working there could careless. They must just hear complaint after complaint and just dont care. Its too bad. Go for the water slides, but dont expect anything fancy as far as the room goes.

Was this review helpful? Yes 2
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We take our guests' satisfaction very seriously. I would like to speak with you directly regarding any concerns that you may have had during your stay with us. Please reach out to me directly at your convenience. Warm Regards, Skyler Young Guest Relations Manager... More 

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

First off a lot of hidden fees.half the workers have no uniforms so you don't know who works here if you need help.Rooms suck.bees are flying over every entrance.very disappointed and very expensive.feels like a low budget hotel.Redroof Inn is a lot nicer than this place.

Was this review helpful? Yes 5
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. All fees are listed on our website, and are provided for review upon the time of reservation. Each department has its own uniform, or is assigned as business casual. We do this so that our guests will be able to differentiate between different departments.... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Yesterday I took my family to the Waterpark for our anniversary we had a blast but I seen at least 10 or more COCKROACHES one almost got in my chicken tenders I ordered from there they were more in the bathrooms and locker room area but did see some out by the pool it's very disgusting it was really hard... More 

Was this review helpful? Yes 3
Jack D, Guest Relations Staff at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review our business. Providing the best service and hospitality has been our top mission. A hotel's cleanliness is important to us; our employees are doing hard work to maintain a clean, safe environment in the hotel. We have a high standard criterion for a cleanliness. We are glad to help... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We went to celebrate my daughter's birthday. The kids had a blast between the waterpark and arcade. The staff was very friendly and helpful. When we were in the waterpark we decided to get a pizza. It was very good and loved we didn't have to leave. We will definitely make the trip again!

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are humbled that you chose our facility to host your Daughter's birthday. We look forward to seeing you and your family again, and please wish your daughter a happy late birthday from all the staff at Fort Rapids! Warm Regards, Skyler Young Guest Relations Manager... More 

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