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Fort Rapids Indoor Waterpark Resort

4560 Hilton Corporate Drive, I-70 at Hamilton Road exit 107, Columbus, OH 43232-4180 (Formerly "Holiday Inn")
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Fort Rapids Indoor Waterpark Resort
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Fort Rapids Indoor Waterpark Resort
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192 Reviews from our TripAdvisor Community

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Traveler rating
    29
    24
    25
    37
    77
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135
6
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • English first
  • Portuguese first
  • Any
English first
  • All months
    (192)
  • Mar-May only
    (49)
  • Jun-Aug only
    (80)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (41)
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Dayton, Ohio
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The water park was a great time. The life guard team was the best, very friendly but very serious about the job at hand in keeping the park safe. The hotel part was older but OK. Stopped in for the advertised breakfast buffet but they didn't have the buffet that day. The breakfast served was not that good and the... More 

Was this review helpful? Yes
Chillicothe, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

I don't know what everyone else was complaining about. They must be stuck up people who buy new everything. This place was the best. We had me, my husband, my one year old, my 12 year old nephew, a brother and sister and we all had a blast. We stayed in one of the cheaper rooms and it was very... More 

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. It is so great to hear that your family enjoyed our facilities and attractions! While our facility is a little older, all of our staff does their part to ensure that it is well maintained and clean! We have received numerous awards and top... More 

Wixom, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

Stayed with my daughters softball team. Rooms were very clean! Management and front desk employees were very friendly. Everyone would always make a point to say hi to me. Spend some time in the bar and the one woman bartender was very nice. We didnt get a chance to use the water park but I did look at it and... More 

Was this review helpful? Yes 1
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you so much for your kind words regarding your recent stay with us. It is great to hear that you found our staff so friendly, as well as the accommodations clean and well-suited for your needs. We are so glad to hear that you were able to experience such a prestigious event that we hosted at... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I purchased 2 nights on Groupon for the waterpark resort. Upon arrival, we were starving and went to the bar and grille and waited 15 minutes and no one came. My son went to the front desk and was told they were short staffed and a gentleman came and said you can order a pizza at the grille or go... More 

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking a moment to review your recent stay with Fort Rapids. Occasionally, our business volume may surpass what is expected, and this may lead to increased wait times at our outlets such as the Bar and Restaurant. We apologize that this caused any inconvenience for you and your family. It is unfortunate that our... More 

Dayton, Ohio
4 of 5 stars Reviewed 1 week ago

From the moment we called the hotel itself to book the reservation until the time we left, we were glad we did! The staff are phenominally helpful, courteous, understanding, and accommadating. My husband and I brough our 5 children - 2, 5, 8, 11, and 13 up on a Monday night. Our room booking allowd us water park access Monday... More 

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FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for your review of your recent visit in our Oak Creek Canyon Villa Suite.It is great to hear that our staff proved to be so helpful during your stay. This is one of the things that we take very seriously. Our Waterpark is open every day from 10am-9pm for the rest of the summer. During... More 

Loveland, Ohio
Level Contributor
78 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 1 week ago

The facility was greast when it opened.. But as for now... Though safety did not appear to be at risk, the cosmetic maintenance items were many... the rain mushroom in the kids pool needed paint.. the rusted springs on the kids swing area wasn't appealing.. the well-worn decor around hthe lazy river made you wonder if this place was planning... More 

Was this review helpful? Yes 1
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent visit with us. While our property is older (previously a Holiday Inn), we do our utmost to maintain the cosmetic appearance of the property. We are currently undergoing specific renovations to enhance the look and feel of the property. We apologize that our guests who smoke were... More 

Piqua, Ohio, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Upon arrival I was so nervous. The reviews were so all over the place, so we entered with a lot of hesitation. The front desk girl could have been more friendly. She seemed "inconvenienced" that we were checking in. She was also dressed like she was about to go hook down the street. Mini skirt super short, tattoos on her... More 

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your recent visit with us. I have addressed the attire of our Front Desk working with our Front Office Manager, and this has been corrected. I truly appreciate you letting us know about this so that it may be corrected. Our Housekeeping staff does their utmost to ensure that all of... More 

Parkersburg, West Virginia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Took my family & stayed here on July 12th, 2015. We paid extra for an early check in so we could get there at 11am, get our stuff in room & then enjoy the waterpark all day. Check in was fine, no issues. The indoor waterpark's chemicals- what smelled like bleach to me- were very overpowering and burned our eyes.... More 

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent visit with us. Our Waterpark is maintaine with chemical and chlorine levels that are approved and regulated by the State of Ohio for safe operation. We apologize that your pillow cases appeared to be dirty, occasionally stains may be overlooked. I appreciate you bringing this to my... More 

Greenwood, Indiana
1 review
4 of 5 stars Reviewed 2 weeks ago

I was very skeptical to try this place bc of the bad reviews I had read, but we booked it for a fairly inexpensive 2 day get away with the kids ... It is not a 5 star resort but it doesn't have a 5 star price tag either!! We were very pleasantly surprised ... it was nice! Everything was... More 

Was this review helpful? Yes
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you very much for the kind words regarding your recent stay with us. It is refreshing to hear that you don't "judge a book by it's cover". We pride ourselves in offering great family fun at an even better deal. Our complimentary family activities are a huge hit among our guests and i'm grateful your family... More 

Longmont, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As you enter the grounds the first thing you see are the unattended flower beds, or should I say weed beds. Cigarette butts and trash in the parking lot and in front of the entrance doors. Made us wait until 4 pm to check in even though there were few guests in the hotel. No in room safes and no... More 

Was this review helpful? Yes 2
FortRapids, Guest Relations Manager at Fort Rapids Indoor Waterpark Resort, responded to this review

Dear Valued Guest, Thank you for taking the time to express your opinion of our facility. We do have a groundskeeping team that attends to our landscape. However, with all of the rain recently, we have seen a lot more growth than normal. While we do regularly maintain trash pick-up, our busy times see a lot more trash being left... More 

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