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Red Roof Inn & Suites Columbus - W. Broad

2.5 of 5
4530 West Broad Street, Columbus, OH 43228 (Formerly Holiday Inn Express Columbus-West Broad Street)
Hotel amenities
Red Roof Inn & Suites Columbus - W. Broad
Ranked #96 of 141 hotels in Columbus
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34 reviews from our community

    Trip type
Traveler rating
    6
    13
    5
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Date Rating
Lorain, Ohio, United States
1 review
1 of 5 stars Reviewed April 30, 2013

Booked a room well in advance. prior to going my wife had a accident and was in a wheel chair. Contacted weeks prior and requested a change to handicap or 1st floor. Upon arrival no arrangement had been made . At that time inquired to change to handicap room was informed they only had one and there was no couch... More

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 24, 2013 via mobile

Dont stay here!!!! Found bed bugs at 1am left and had to drive home for 2 hours in middle of night - gross!!!!! Had to ho through expedia for refund - hotel didnt seem to care and obviously now that i read reviews have ha this issue for a while!

Was this review helpful? Yes 2

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Batavia, Illinois, United States
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2013

This trip was different as I had my girlfriend with me this time. It was a moderately quiet stay. Still a lot of guests coming back from the casino at anywhere between 11pm and 1am and they're a bit noisy. This is the second time I've been assigned a room that was not OK. The time before this very last... More

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See 8 more reviews by John M for Columbus
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 17, 2012

Stairwell door slams hard all night, thin walls, outdated, womens panties stuffed in a towel cubby, 1/8 of 1 roll of toilet paper. Old Tube TV with no channel guide. Bed was big but uncomfortable. I probably will not be back. Price was low, as expected with this rating.

Was this review helpful? Yes 2
i0735, Manager at Red Roof Inn & Suites Columbus - W. Broad, responded to this review
December 19, 2012

Hello Valued Guest, Your review suggests that you have encountered more than one problem during your recent visit, and for that I would like to apoligize. We take room cleanliness very seriously and we double check all of our rooms after they have been cleaned to ensure that no mistakes have been made. As the rest of the us, nobody... More

1 review
4 of 5 stars Reviewed October 25, 2012

I stayed here while I was in town for a one night stay for work. The location for me was not the most ideal, but that is not the hotel's fault. Lots of construction around the area made it a nightmare to go anywhere! Room was very nice, no issues at all! Beds were clean and comfortable, had a desk... More

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i0735, Manager at Red Roof Inn & Suites Columbus - W. Broad, responded to this review
October 29, 2012

Thank you SBH80! I am very pleased to hear that you enjoyed your stay and that you found your room more than useful for your needs. The construction in the area is part of the great restoration of the area and being the closest hotel to the NEW Hollywood Casino will be great for all travelers to make their drives... More

Ohio
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 23, 2012

Was a little nervous going to this location after a recent post about bed bugs, but took my chances as that problem is so bad that the city of Columbus focuses on the issue in their traveler's guide, stating that all hotels in the area and the city are doing what they can to minimize the growth of this problem.... More

Was this review helpful? Yes 1
See 2 more reviews by grainbowjudy for Columbus
i0735, Manager at Red Roof Inn & Suites Columbus - W. Broad, responded to this review
October 29, 2012

Wow! That was a very well put together review! Thank you for taking your valuable time to write a review about our property. I am glad you see the efforts we put fourth to make sure our guest have a great and comfortable stay while visiting our property. You had mentioned bringing in revenues to constantly upgrade hotel decor, furniture,... More

Batavia, Illinois, United States
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 16, 2012

Blah. I've stayed at this hotel the past 3 times I've been in Columbus visiting my girlfriend. This hotel has definitely declined since I last stayed here in July. The Hotel is now located very near to the largest casino in Ohio (actually, you can walk to the hotel and back from the casino, it's about 2 city blocks away).... More

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See 8 more reviews by John M for Columbus
BGSUGIRLIE
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 10, 2012

We went to an Ohio State football game, and stayed here because it was one of the few hotels, with vacancies. (that should have been the first clue!) We reserved three rooms. The football game was a late game, so we didn't check in until after midnight. The hotel did not appear to be too run down, but could have... More

Was this review helpful? Yes 1
i0735, Manager at Red Roof Inn & Suites Columbus - W. Broad, responded to this review
October 12, 2012

Thank you for taking the time to write a review about your stay with us. I firstly want to apoligize for your bad expierence with us, this is unusual for guest who stay with us. I am glad to know you realize that bed bugs are a huge problem in today's day and age. We take every precaution with beg... More

proctorville ohio
1 review
1 of 5 stars Reviewed July 14, 2012

We went as a family. They had ants everywhere. Did not have nothing near by to order from. My son had a accident in the bed. And they did not even have extra bed clothes to give us. ... I WILL NEVER STAY THERE AGAIN. IT WAS THE WORST PLACE I HAVE EVER STAYED AT. ..

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i0735, Manager at Red Roof Inn & Suites Columbus - W. Broad, responded to this review
July 31, 2012

Dear Valued Guest, Thank you for taking the time to tell us about your stay. I am sorry we fell short of our goal which is 100% guest satisfaction. I will speak to the FD GSR about the proper procedures to follow when this type of incident occurs in the future. We do have extra terry and linen on site... More

Aurora, Canada
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 11, 2012

Stayed here for 3 nights. Honestly glad I was going home. Pros: 1) Breakfast was great - good variety every day Cons: 1) Price was 'supposed' to be great, but when I received my credit card statement a few weeks later, it was $20.00 higher than what I was charged for the room, and the funny thing was when I... More

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i0735, Manager at Red Roof Inn & Suites Columbus - W. Broad, responded to this review
July 31, 2012

Dear Guest, I am sorry that we did not meet your expectations during your stay with us. We pride ourselves on clean, maintenance free rooms with great service and it looks like we dropped the ball. For this I am truly sorry. I will share this review with my staff and confirm what actions are needed in order to improve... More

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Additional Information about Red Roof Inn & Suites Columbus - W. Broad

Also Known As:
Red Roof Inn And Suites Columbus - w. Broad Hotel
Red Roof Inn And Suites Columbus - w. Broad Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
Red Roof Inn & Suites Columbus - W. Broad Ohio
Address: 4530 West Broad Street, Columbus, OH 43228 (Formerly Holiday Inn Express Columbus-West Broad Street)
Region: United States > Ohio > Columbus
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 141 hotels in Columbus
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Columbus - W. Broad Red Roof Inn & Suites is 6 miles from downtown Columbus. This central location is just minutes from all the excitement of downtown & the arena district, or take a trip to our world-famous Columbus Zoo & Aquarium, only 13 miles away. Coming soon - Casino located less than .5 mi away! ... more   less 
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