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TownePlace Suites Columbus Airport Gahanna

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695 Taylor Road, Columbus, OH 43230
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TownePlace Suites Columbus Airport Gahanna
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TownePlace Suites Columbus Airport Gahanna
TownePlace Suites Columbus Airport Gahanna
TownePlace Suites Columbus Airport Gahanna
Review This Hotel

66 reviews from our community

Traveler rating
    19
    25
    13
    6
    3
See reviews for
25
9
3
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
  • All months
    (66)
  • Mar-May only
    (12)
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    (25)
  • Sep-Nov only
    (19)
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    (10)
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1 review
2 of 5 stars Reviewed 1 week ago via mobile

Arrived late (and exhausted) only to find a filthy, unwelcoming and UNATTENDED lobby. I waited at least 10 minutes before an attendant ever showed up. Had it not been so late, I would have walked out and looked for another lodging option. My room was cold and I could not get the heat to work. Tried to make coffee, but... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Ms. Christy, I would like to apologize for the disappointing experience you had during your most recent stay with us. I understand how frustrated you must have felt with having to wait to check in and then walk into a room that wasn't up to standard. I recognize that you arrived late in the evening, but we do encourage guests... More 

Senior Contributor
35 reviews 35 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here two nights for a gymnastics meet in town. Really liked the larger studio room which allowed for my daughter to get to sleep early. Breakfast was good and the staff very nice. There were some loud neighbors one night but the staff paid a visit and it stopped. Hotel is also very conveniently located near the interstate. Would... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback! We are glad you enjoyed your stay and hope we will have the opportunity to host you again when your travels bring you back to the Columbus area. More 

Indianapolis, Indiana
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 25, 2014

We chose this place because they would allow us to bring our dogs. We had never traveled with our dogs (2 Lab mixes - 70 pounds each) so we weren't sure what to expect or how this would go. The room and the property were both very clean and well maintained. We were kind of expecting things to be a... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We very much enjoy hearing about our guests' experiences. I am glad to hear how much you enjoyed your stay with us. Our pet-friendly policy is very popular with our guests and their four-legged friends. Next time you find yourself in the Columbus area I hope you will allow us to host you again! More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Very nice place to stay for short term. I stayed there for 3 weeks, the staff were always amazing. I like the shuttle service to near by areas such as the mall and grocery stores. The rooms were very nice, full kitchen, bathroom, and a wonderful sofa couch.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We enjoy hearing about our guests' experiences. I am happy to hear how pleased you were with your stay with us here at the TownePlace Suites Columbus Airport. We strive to exceed our guests' expectations and I am glad to know that we have. It is my sincere hope that the next time you are... More 

Forney, Texas
Top Contributor
67 reviews 67 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

This place is nice but the furniture needs a little updated. We was visiting for a week and got a 2 bedroom. Nice siZe with lots of room. Bathrooms a little small. Beds very comfortable To sleep in, staff a little on the bland side could have a little more life in them. Biggest upset was that website says breakfast... More 

Was this review helpful? Yes 1
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to review our property. We read all guest reviews so that we may continually improve to meet our guests' evolving needs. Our Morning Break breakfast, which features a variety of cereals, muffins, yogurt, juice and coffee, is designed with on-the-go travelers in mind. Guests can grab a quick breakfast before heading off to work... More 

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

My husband and I sold our home and needed a small apartment for a week or two until our new home became available. We also needed to run our business while staying at the apartment. TownePlace turned out to be a fantastic choice for us. The staff has been very friendly and exceptionally helpful. John (front desk) really made my... More 

Was this review helpful? Yes 1
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

We are so happy to hear that you enjoyed your stay with us! As an extended stay property, we always strive to provide our guests with that home away from home feeling, and it sounds like we hit the mark with you. I will be passing along your compliments to our staff, and we wish you all the best in... More 

Chester, Ohio
Top Contributor
97 reviews 97 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed September 9, 2014

Oh my. The place smelled of patchouli, the walls are paper thin. If I wasn't so dead tired I would have gladly forfeited my one nights stay to be somewhere more suitable. I cannot recommend this place at all.

Was this review helpful? Yes 1
Kelley F, Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank You for your comments......I will be addressing the issues of your comments with our staff. Our apologies for any issues with smell, we take great pride in having a clean, fresh Hotel. Sincerely, More 

Allen, Texas
Top Contributor
97 reviews 97 reviews
17 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 2, 2014

I enjoyed my stay at this hotel. It's in a convenient location near the airport with freeways, shops and restaurants nearby. The decor is bright and up to date. The room was spacious and comfortable. Great for an extended stay. The fitness center was small but adequate. Only issue for me is that my room was humid. I will definitely... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review and for staying with us! I am so happy to hear you enjoyed your stay, and we look forward to welcoming you back the next time your travels bring you to Columbus. More 

Parma
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 23, 2014

The front desk staff was extremely helpful making our reservations, quickly checking us in and out, and providing what we needed to have a wonderful reunion. The rooms were spacious and comfortable. The appliances were just what we needed to make our meals. We will definitely stay at this property again.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We enjoy hearing about our guests' experiences. I am glad you and your family had such a great time! I hope you will choose us again the next time your travels bring you to Columbus. More 

Cary, North Carolina
Top Contributor
67 reviews 67 reviews
52 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed July 22, 2014

I was a bit nervous about this place based on some of the reviews, but I was perfectly happy here and would stay here again on future trips in the area. Not perfect, but not bad at all. Location - on a smaller street off Hamilton, but convenient and quiet. Kroger shopping center about 1 minute drive with a few... More 

Was this review helpful? Yes 1
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to review our property. We enjoy receiving feedback from our guests. I am glad to hear your enjoyed your stay. Our location is very convenient to Port Columbus International Airport (about 5-10 minutes), and to the great shopping and entertainment at Easton (about 10-15 minutes). While our outdoor pool is seasonal, our guests are... More 

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