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TownePlace Suites Columbus Airport Gahanna

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695 Taylor Road, Columbus, OH 43230
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TownePlace Suites Columbus Airport Gahanna
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TownePlace Suites Columbus Airport Gahanna
TownePlace Suites Columbus Airport Gahanna
TownePlace Suites Columbus Airport Gahanna
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74 Reviews from our TripAdvisor Community

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Traveler rating
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    27
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Batavia, Ohio
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was my first time staying at a town place hotel. I was very impressed with all the amenities. Especially, based on the pricing point. it would be a great place if you need an extended period of time. With the full little kitchen you really have everything you need. It is also 6 miles from the Easton mall. It... More 

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Mundelein, Illinois
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed in a lot of suite-type hotels over the past several months. The TownePlace in Gahanna, OH is simply not up to par. The Internet did not work in my room, and the front desk staff was of no help. The toll-free customer service person actually hung up on me!!! Eventually the front desk staff was able to... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Ms. Gail, I would like to apologize for the issues you had while staying with us. I am glad to hear that our team was able to finally help you, but I will have a follow up conversation with our internet provider on their service. I understand how frustrating that must have been. I have asked our maintenance team to... More 

GRAND RAPIDS
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for a week, and was very comfortable. Kitchen is well stocked for cooking a quick meal of pasta or whatever - but there is a colander for pasta. I liked being able to heat water for tea in room in morning, make ice. Room is compact but well laid out. A comfortable couch, which I really appreciate so I... More 

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Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We appreciate you taking the time to give us your feedback. I am glad to hear you enjoyed your stay. I do apologize that your bagel was stale. That is not acceptable and we will look into this issue to make sure that does not occur in the future. Starting tomorrow, our hotel will be... More 

Tucson, Arizona
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 28, 2015

Traveling with our two grandkids (boy-12 & girl 8) and the two bedroom suite was perfect! Clean and spacious for four. Staff was very accommodating and had pullout sofa made and ready for our late arrival. Nice standard continental breakfast and convenient location to airport, restaurants, outer loop, etc. Great value.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank your for your review! We appreciate you taking the time to leave us your feedback. I am glad to hear that you and your family enjoyed your stay with us. Thank you for your business and I hope you will allow us to host your again the next time your travels bring you to the Columbus area. More 

Rockville, Maryland
Level Contributor
3 reviews
5 of 5 stars Reviewed May 26, 2015

Very nice suite with kitchen and queen bed. Good location, good staff attitude. Will visit again. Comfortable bed, large flat screen tv, didn't use the kitchen, bathroom was fine, usual Marriott amenities.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to leave your feedback. I am glad to hear that you enjoyed your stay at our property, and I hope you will allow us to host you again the next time your travels bring you to the Columbus area. More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 19, 2015

We stayed at this place for over three months while I started my new job and out new house was being renovated. The rooms are great, new beds and the staff was incredible. John and Tara at the front desk were awesome. Breakfast was always available and cleaning crew very helpful.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to tell us about your experience, and we are glad to hear how well you enjoyed your stay at our property. Your compliments have been passed onto John, Tara and the rest of our staff. We hope you will allow us to host you again the next time lodging... More 

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed May 3, 2015

Hotel has seen better days. Clean but tired! Could use some refurbishment, Marriott should review this location. Interesting that this site is not on Tripadvisor mobile but on the website page. They post the tripadvisor sticker on the lobby door.

Was this review helpful? Yes
Kelley F, Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank You for your comments regarding your recent stay with us. We are checking the TripAdvisor mobile v. website issue, so thank you so much for making us aware! Sincerely, Paul Gundrum Operations Manager More 

Galion, Ohio
Level Contributor
12 reviews
4 of 5 stars Reviewed April 24, 2015

The enterance and lobby was a little hard to find, I drove past it once and had to turn around. The checkin location wasn't well marked, but the room was wonderful . It had a full size fridge, and apartment size stove and sink. The bed was very comfortable. The check in and check out people were extremely nice. I... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback, and am glad to hear you enjoyed your stay. I hope you will allow us to host you again when your future travels bring you to the Columbus area. More 

1 review
2 of 5 stars Reviewed March 17, 2015

Arrived late (and exhausted) only to find a filthy, unwelcoming and UNATTENDED lobby. I waited at least 10 minutes before an attendant ever showed up. Had it not been so late, I would have walked out and looked for another lodging option. My room was cold and I could not get the heat to work. Tried to make coffee, but... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Ms. Christy, I would like to apologize for the disappointing experience you had during your most recent stay with us. I understand how frustrated you must have felt with having to wait to check in and then walk into a room that wasn't up to standard. I recognize that you arrived late in the evening, but we do encourage guests... More 

Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here two nights for a gymnastics meet in town. Really liked the larger studio room which allowed for my daughter to get to sleep early. Breakfast was good and the staff very nice. There were some loud neighbors one night but the staff paid a visit and it stopped. Hotel is also very conveniently located near the interstate. Would... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback! We are glad you enjoyed your stay and hope we will have the opportunity to host you again when your travels bring you back to the Columbus area. More 

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