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TownePlace Suites Columbus Airport Gahanna

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695 Taylor Road, Columbus, OH 43230
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1 room 1 adult
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TownePlace Suites Columbus Airport Gahanna
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82 Reviews from our TripAdvisor Community

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Whitehall, Ohio
1 review
5 of 5 stars Reviewed December 19, 2015 via mobile

Azah at the front desk with her nice personality and beautiful smile will get you through any bad day you have ! She's understanding professional and very sweet :) we had a few issues checking in but she fixed every issue I had with no complaint both personal and professional :) she's exceptional!

Helpful?
Thank Sosa01
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! I am happy to hear Azha took such great care of you. I will pass along your kind words, and we hope to host you again the next time you are in Columbus! More 

Philadephia
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 21, 2015 via mobile

Stayed here for business. Was the first time. Called once I landed and they said the van was there waiting! Once I got to the front desk, young gentleman helped me. He must of been new cause he was repetitively asking the woman behind what he should do. Amidst this, she was super polite and both extremely accommodating! The room... More 

Helpful?
Thank Dean M
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate your business and look forward to hosting you again. More 

Cincinnati, Ohio
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 6, 2015

I choice this hotel because it had a full kitchen, free breakfast, WiFi, exercise room, laundry, it was reasonably priced, and it was close to Whitehall and Easton Town Center. I was not disappointed. It came with everything we needed, and unfortunately, we spent more time in it than we planned because of rain, but we enjoyed just hanging out... More 

Helpful?
Thank Janice S
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We are glad to hear how much you enjoyed your stay and look forward to hosting you again the next time you are in Columbus. We appreciate your business! More 

Chicago, Illinois
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed August 29, 2015 via mobile

We stayed there for a night before an early flight. It's 10 minutes from Columbus Airport. About 20 minutes from Easton where there were lots of restaurants and shopping. It's a suite hotel and all the rooms have small kitchens with fridge, stove, oven, and dishwasher. It would be good for a long term stay. Hot Breakfast was included but... More 

Helpful?
Thank wes032
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for staying! We appreciate you taking the time to leave your feedback. We hope you to host you again the next time you are in Columbus! More 

Clevleand
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed August 25, 2015

We decided to stay here while we were in Columbus for our annual Easton trip. Usually we stay at a hotel on the Easton grounds, but we switched because we wanted to use our hotel credit card points for a discount. The hotel was about 10 mins from shopping (one or two exits on the highway), so it was an... More 

Helpful?
Thank Mericats
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for staying, and for taking the time to leave us your feedback. We appreciate your business! We hope you to see you again the next time your travels bring you to Columbus! More 

2 reviews
3 of 5 stars Reviewed August 20, 2015

This is the first time I didn't check TripAdvisor before staying at any hotel and in hindsight I should have. This hotel wasn't horrible by any means and it definitely had it's greatness such as the free breakfast which was awesome, but they are missing the details for sure which are very fixable. The evening staff were constantly standing outside... More 

Helpful?
Thank Glenn R
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to review our hotel. We appreciate our guests' feedback so we can continually work to exceed our guests' expectations. I apologize for the issues you experienced during your stay. We are working with our staff to remedy these issues, as they are not the standards we set for our hotel. I hope you will... More 

massillon
Level Contributor
3 reviews
1 of 5 stars Reviewed August 14, 2015

Disgusting smelly like every dog is in this room. Fleas are biting plus someone is smoking in here. Loud unprofessional. I vvvll make sure to steer all guests away. This is a flop house for area teens

Helpful?
Thank kathy k
1 review
5 of 5 stars Reviewed July 31, 2015

Stayed for two weeks and was very comfortable. Kitchen was well stocked with all the necessary utensils. All staff was extremely friendly and helpful. I highly recommend staying here. It has convenience amenities such as a laundry room, physical fitness room, and a very nice pool.

Helpful?
Thank Michael M
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to leave us your feedback. I am happy to hear how much you enjoyed your stay. We will be passing along your compliments to our staff. We hope you will allow us to host you again the next time you are in Columbus! More 

Batavia, Ohio
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 29, 2015 via mobile

This was my first time staying at a town place hotel. I was very impressed with all the amenities. Especially, based on the pricing point. it would be a great place if you need an extended period of time. With the full little kitchen you really have everything you need. It is also 6 miles from the Easton mall. It... More 

Helpful?
Thank Donna S
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to leave us your feedback. I am glad to hear how much you enjoyed your stay! Our proximity to Port Columbus International Airport, as well as great local attractions such as Easton Town Center, makes Columbus easily accessible to our guests. Thank you again for staying with us! I... More 

Mundelein, Illinois
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 8, 2015

I have stayed in a lot of suite-type hotels over the past several months. The TownePlace in Gahanna, OH is simply not up to par. The Internet did not work in my room, and the front desk staff was of no help. The toll-free customer service person actually hung up on me!!! Eventually the front desk staff was able to... More 

Helpful?
Thank Gail B
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Ms. Gail, I would like to apologize for the issues you had while staying with us. I am glad to hear that our team was able to finally help you, but I will have a follow up conversation with our internet provider on their service. I understand how frustrating that must have been. I have asked our maintenance team to... More 

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