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TownePlace Suites Columbus Airport Gahanna

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695 Taylor Road, Columbus, OH 43230
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1 room 1 guest
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TownePlace Suites Columbus Airport Gahanna
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79 Reviews from our TripAdvisor Community

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Traveler rating
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Level Contributor
88 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed there for a night before an early flight. It's 10 minutes from Columbus Airport. About 20 minutes from Easton where there were lots of restaurants and shopping. It's a suite hotel and all the rooms have small kitchens with fridge, stove, oven, and dishwasher. It would be good for a long term stay. Hot Breakfast was included but... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for staying! We appreciate you taking the time to leave your feedback. We hope you to host you again the next time you are in Columbus! More 

Clevleand
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to stay here while we were in Columbus for our annual Easton trip. Usually we stay at a hotel on the Easton grounds, but we switched because we wanted to use our hotel credit card points for a discount. The hotel was about 10 mins from shopping (one or two exits on the highway), so it was an... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for staying, and for taking the time to leave us your feedback. We appreciate your business! We hope you to see you again the next time your travels bring you to Columbus! More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

This is the first time I didn't check TripAdvisor before staying at any hotel and in hindsight I should have. This hotel wasn't horrible by any means and it definitely had it's greatness such as the free breakfast which was awesome, but they are missing the details for sure which are very fixable. The evening staff were constantly standing outside... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to review our hotel. We appreciate our guests' feedback so we can continually work to exceed our guests' expectations. I apologize for the issues you experienced during your stay. We are working with our staff to remedy these issues, as they are not the standards we set for our hotel. I hope you will... More 

massillon
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

Disgusting smelly like every dog is in this room. Fleas are biting plus someone is smoking in here. Loud unprofessional. I vvvll make sure to steer all guests away. This is a flop house for area teens

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed for two weeks and was very comfortable. Kitchen was well stocked with all the necessary utensils. All staff was extremely friendly and helpful. I highly recommend staying here. It has convenience amenities such as a laundry room, physical fitness room, and a very nice pool.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to leave us your feedback. I am happy to hear how much you enjoyed your stay. We will be passing along your compliments to our staff. We hope you will allow us to host you again the next time you are in Columbus! More 

Batavia, Ohio
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 29, 2015 via mobile

This was my first time staying at a town place hotel. I was very impressed with all the amenities. Especially, based on the pricing point. it would be a great place if you need an extended period of time. With the full little kitchen you really have everything you need. It is also 6 miles from the Easton mall. It... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to leave us your feedback. I am glad to hear how much you enjoyed your stay! Our proximity to Port Columbus International Airport, as well as great local attractions such as Easton Town Center, makes Columbus easily accessible to our guests. Thank you again for staying with us! I... More 

Mundelein, Illinois
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 8, 2015

I have stayed in a lot of suite-type hotels over the past several months. The TownePlace in Gahanna, OH is simply not up to par. The Internet did not work in my room, and the front desk staff was of no help. The toll-free customer service person actually hung up on me!!! Eventually the front desk staff was able to... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Ms. Gail, I would like to apologize for the issues you had while staying with us. I am glad to hear that our team was able to finally help you, but I will have a follow up conversation with our internet provider on their service. I understand how frustrating that must have been. I have asked our maintenance team to... More 

GRAND RAPIDS
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 27, 2015

Stayed for a week, and was very comfortable. Kitchen is well stocked for cooking a quick meal of pasta or whatever - but there is a colander for pasta. I liked being able to heat water for tea in room in morning, make ice. Room is compact but well laid out. A comfortable couch, which I really appreciate so I... More 

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We appreciate you taking the time to give us your feedback. I am glad to hear you enjoyed your stay. I do apologize that your bagel was stale. That is not acceptable and we will look into this issue to make sure that does not occur in the future. Starting tomorrow, our hotel will be... More 

Tucson, Arizona
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 28, 2015

Traveling with our two grandkids (boy-12 & girl 8) and the two bedroom suite was perfect! Clean and spacious for four. Staff was very accommodating and had pullout sofa made and ready for our late arrival. Nice standard continental breakfast and convenient location to airport, restaurants, outer loop, etc. Great value.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank your for your review! We appreciate you taking the time to leave us your feedback. I am glad to hear that you and your family enjoyed your stay with us. Thank you for your business and I hope you will allow us to host your again the next time your travels bring you to the Columbus area. More 

Rockville, Maryland
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 26, 2015

Very nice suite with kitchen and queen bed. Good location, good staff attitude. Will visit again. Comfortable bed, large flat screen tv, didn't use the kitchen, bathroom was fine, usual Marriott amenities.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to leave your feedback. I am glad to hear that you enjoyed your stay at our property, and I hope you will allow us to host you again the next time your travels bring you to the Columbus area. More 

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