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TownePlace Suites Columbus Airport Gahanna

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695 Taylor Road, Columbus, OH 43230
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TownePlace Suites Columbus Airport Gahanna
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TownePlace Suites Columbus Airport Gahanna
TownePlace Suites Columbus Airport Gahanna
TownePlace Suites Columbus Airport Gahanna
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70 reviews from our community

Traveler rating
    21
    26
    13
    7
    3
See reviews for
25
9
5
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rockville, Maryland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice suite with kitchen and queen bed. Good location, good staff attitude. Will visit again. Comfortable bed, large flat screen tv, didn't use the kitchen, bathroom was fine, usual Marriott amenities.

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this place for over three months while I started my new job and out new house was being renovated. The rooms are great, new beds and the staff was incredible. John and Tara at the front desk were awesome. Breakfast was always available and cleaning crew very helpful.

Was this review helpful? Yes
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to tell us about your experience, and we are glad to hear how well you enjoyed your stay at our property. Your compliments have been passed onto John, Tara and the rest of our staff. We hope you will allow us to host you again the next time lodging... More 

Indianapolis, Indiana
1 review
2 of 5 stars Reviewed 3 weeks ago

Hotel has seen better days. Clean but tired! Could use some refurbishment, Marriott should review this location. Interesting that this site is not on Tripadvisor mobile but on the website page. They post the tripadvisor sticker on the lobby door.

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Kelley F, Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank You for your comments regarding your recent stay with us. We are checking the TripAdvisor mobile v. website issue, so thank you so much for making us aware! Sincerely, Paul Gundrum Operations Manager More 

Galion, Ohio
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed 4 weeks ago

The enterance and lobby was a little hard to find, I drove past it once and had to turn around. The checkin location wasn't well marked, but the room was wonderful . It had a full size fridge, and apartment size stove and sink. The bed was very comfortable. The check in and check out people were extremely nice. I... More 

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Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We appreciate you taking the time to give us your feedback, and am glad to hear you enjoyed your stay. I hope you will allow us to host you again when your future travels bring you to the Columbus area. More 

1 review
2 of 5 stars Reviewed March 17, 2015

Arrived late (and exhausted) only to find a filthy, unwelcoming and UNATTENDED lobby. I waited at least 10 minutes before an attendant ever showed up. Had it not been so late, I would have walked out and looked for another lodging option. My room was cold and I could not get the heat to work. Tried to make coffee, but... More 

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Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Ms. Christy, I would like to apologize for the disappointing experience you had during your most recent stay with us. I understand how frustrated you must have felt with having to wait to check in and then walk into a room that wasn't up to standard. I recognize that you arrived late in the evening, but we do encourage guests... More 

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 18, 2015

Stayed here two nights for a gymnastics meet in town. Really liked the larger studio room which allowed for my daughter to get to sleep early. Breakfast was good and the staff very nice. There were some loud neighbors one night but the staff paid a visit and it stopped. Hotel is also very conveniently located near the interstate. Would... More 

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Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your feedback! We are glad you enjoyed your stay and hope we will have the opportunity to host you again when your travels bring you back to the Columbus area. More 

Indianapolis, Indiana
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 25, 2014

We chose this place because they would allow us to bring our dogs. We had never traveled with our dogs (2 Lab mixes - 70 pounds each) so we weren't sure what to expect or how this would go. The room and the property were both very clean and well maintained. We were kind of expecting things to be a... More 

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Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We very much enjoy hearing about our guests' experiences. I am glad to hear how much you enjoyed your stay with us. Our pet-friendly policy is very popular with our guests and their four-legged friends. Next time you find yourself in the Columbus area I hope you will allow us to host you again! More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 2, 2014 via mobile

Very nice place to stay for short term. I stayed there for 3 weeks, the staff were always amazing. I like the shuttle service to near by areas such as the mall and grocery stores. The rooms were very nice, full kitchen, bathroom, and a wonderful sofa couch.

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Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for your review! We enjoy hearing about our guests' experiences. I am happy to hear how pleased you were with your stay with us here at the TownePlace Suites Columbus Airport. We strive to exceed our guests' expectations and I am glad to know that we have. It is my sincere hope that the next time you are... More 

Forney, Texas
Top Contributor
69 reviews 69 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 2, 2014 via mobile

This place is nice but the furniture needs a little updated. We was visiting for a week and got a 2 bedroom. Nice siZe with lots of room. Bathrooms a little small. Beds very comfortable To sleep in, staff a little on the bland side could have a little more life in them. Biggest upset was that website says breakfast... More 

Was this review helpful? Yes 1
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to review our property. We read all guest reviews so that we may continually improve to meet our guests' evolving needs. Our Morning Break breakfast, which features a variety of cereals, muffins, yogurt, juice and coffee, is designed with on-the-go travelers in mind. Guests can grab a quick breakfast before heading off to work... More 

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

My husband and I sold our home and needed a small apartment for a week or two until our new home became available. We also needed to run our business while staying at the apartment. TownePlace turned out to be a fantastic choice for us. The staff has been very friendly and exceptionally helpful. John (front desk) really made my... More 

Was this review helpful? Yes 1
Kelley F, General Manager at TownePlace Suites Columbus Airport Gahanna, responded to this review

We are so happy to hear that you enjoyed your stay with us! As an extended stay property, we always strive to provide our guests with that home away from home feeling, and it sounds like we hit the mark with you. I will be passing along your compliments to our staff, and we wish you all the best in... More 

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