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All 142 Columbus hotels

Four Points by Sheraton Columbus - Polaris

3.0 of 5 Hotel   |   8505 Pulsar Pl., I-71 & Polaris Prkwy, Columbus, OH 43240
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Ranked #96 of 142 Hotels in Columbus
A recent review
3 of 5 stars reviewed yesterday
YukiValdez Moscow, Russia
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92 reviews from our community

Traveler rating
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    28
    21
    13
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Moscow, Russia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room was large, clean and decently furnished. Overall the hotel was just ok and probably overpriced. There was no laundry facility and the front desk couldn't tell me where to find a laundromat. The breakfast was poor and one time there was no one there to serve breakfast, even though it was still serving time. It is a quiet... More 

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Pittsburgh, Pennsylvania
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here only for one evening for business in October. The lobby looks and feels different than other hotels I have been to; felt very open and more 'homey'. The bar opened at 5pm I believe. The room was comfortable and more modern. My favorite part was how comfortable the bed was and the softness of the sheets and pillows... More 

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Palm Harbor, Florida, United States
Top Contributor
143 reviews 143 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 22, 2014

This hotel is conveniently located within minutes of many restaurants, stores, and more. It is quiet, service is friendly and attentive, and prices are very reasonable. This is a place I would stay again.

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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 19, 2014

We paid in advance for a room with 2 queens four days prior to our planned overnight. This was a nonrefundable price that we assumed paid for a room with 2 queen beds. When we arrived close to midnight, we were told that these rooms were on a first come first served basis and that we could have a room... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus - Polaris, responded to this review

Dear Sandra E, We sincerely apologize we failed to meet your expectations. We certainly strive to best accommodate our guests’ room requests, but due to availability, we are not always able to fulfill these requests and are very sorry this was your experience. We take our guest comments very seriously, and should you like, please contact our General Manager, Shelly... More 

Toledo, Ohio
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2014

Upon check in the staff was over the moon friendly. Seriously loved the front desk staff. I wasn't planning on staying the night in Columbus but I was feeling under the weather so I decided to stay last minute. Booking last minute online was super easy on their website. The front desk staff told me where to find the nearest... More 

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus - Polaris, responded to this review

Dear ilovetotravel32456, Our helpful team is dedicated to providing our guests with outstanding service so they can fully enjoy their stay, so we love hearing our guests share stories of our team going above and beyond to best accommodate our guests. Thank you for sharing your positive experience with us, and we are looking forward to your future stays at... More 

Milton, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 13, 2014

Good hotel if you want to shop at the Polaris mall, and lots of restaurants nearby. Not much else to do in the area, and quite far from downtown. There is NO shuttle at this hotel, which was a surprise as the website listed a shuttle service. We had a trailer on our car so decided to take a cab.... More 

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Louisville, Kentucky
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 28, 2014

Hotel was very nice and clean, room was nice size. Hotel was outside of town which prefer. The only thing that could have made it better would be if they had a small refrigerator. We were celebrating our 30th anniversary. Leaving kids back home.

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Cortland, Ohio
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed August 27, 2014

Stayed here for 1 night while traveling. The front desk girl was a pleasure to deal with. Elevators left a lot to be desired. Room was spacious but dated. AC was turned off when we got there and the room was hot. It took almost all night for the room to cool off. Bathroom needs updated but shower gel, etc... More 

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Philadelphia, Pennsylvania
Top Contributor
54 reviews 54 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 13, 2014

Drove 10 hours in and didn't even get a welcoming hello. Booked this via Hotwire so the price was lower but we should have stayed in a Knights Inn- we could have had a fridge and microwave. I am from the area and know Polaris is richer and business oriented so I assumed this would be a good place to... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Columbus - Polaris, responded to this review

Dear Mineral2004, Thank you for taking the time to share your feedback. It’s our goal to provide uncomplicated comfort to our guests so they have a relaxing experience, and we apologize for the service you received. Rest assured, we have shared your comments with our team so we can ensure this does not happen again. Thanks again for sharing, and... More 

Covington, Kentucky
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

We stayed 2 nights in August 2014. The hotel is very nice. It is located in the middle of everything. Too many restaurants and shops to list. The hotel staff was professional and pleasant. The rooms were very nice. We will stay there again.

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Megan L, Starwood Hotels at Four Points by Sheraton Columbus - Polaris, responded to this review

Dear Stevejcoudrain, Thank you for taking the time to share with us. We are happy to hear you were able to enjoy our convenient location in addition to receiving excellent service from our team. Thanks again, and we look forward to hosting you again in the future. Take care. More 

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Additional Information about Four Points by Sheraton Columbus - Polaris

Address: 8505 Pulsar Pl., I-71 & Polaris Prkwy, Columbus, OH 43240
Phone Number:
Location: United States > Ohio > Columbus
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Columbus - Polaris 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Wingate By Wyndham Columbus Hotel Columbus
Wingate Hotel Columbus Polaris
Four Points By Sheraton Columbus - Polaris Ohio

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