Not sure what to expect after reading some of the negative reviews. Our experience was wonderful. Terrific service from the start. Room was very clean and appeared to be newer. Location is perfect for after a show. Walking distance. The rate was actually cheaper than I expected. Extremely quiet but we were in a corner room. My only complaint would...
More
Just stayed here last night 2/4/12 in order to take in a show. I love that it is within walking distance of some restaurants as well as the theater. You really have to valet park your car as the parking garage is several blocks away. They will put the valet charge on your credit card if you want. The room...
More
Dear bgsu2014,
Thank you for taking the time to write a review for the Wyndham Cleveland. We are pleased to hear that you found us to have a great location with clean and comfy rooms. I apologize for the disturbance from Housekeeping and that you did not enjoy our breakfast with a made-to-order omelet station. We look forward to your...
More
Nice room, great price and great service. The location is good also.
More
Dear leon039,
Thank you for staying with us in Cleveland. We are happy to hear that you enjoyed your stay and great service. Hope to see you again in the near future.
Sincerely,
A. Strieter
Hospitality Manager
More
To celebrate my 60th birthday, a trip to Cleveland was planned so we could visit the Rockn Roll Hall of Fame and see HAIR at the Cleveland Playhouse...all in one day. Took advantage of the hotel's Rock n Roll Hall of Fame package which included the room, valet parking, 2 tickets to the museum and shuttle service...all for $151 including...
More
I recently stayed at this hotel with my family and friends. It was a nice getaway weekend. We almost cancelled our reservations of 14 rooms beforehand, however, because of the discourteousness of one of the sales staff, and were very leary about the rest of our visit.
But we were pleasently surprised and very relieved when we arrived. Jamie was...
More
This was my first experience staying at a Wyndham hotel, and it is now my standard by which I measure all hotels against. The staff was amazingly friendly, the room service was prompt, the food delicious, and they brought me a fridge to keep the extra food in at no additional charge when there was a mix up in my...
More
Dear MMK49,
Thank you for taking the time to give us your feedback on your recent stay. We are thrilled to know that you enjoyed our amazingly friendly staff and the "best bed in the entire world"! We hope that your travels will bring you back to Cleveland and back to the Wyndham.
Sincerely,
A. Strieter
Hospitality Manager
More
We asked for an upgrade when we got there and they gave it to us for and extra $30 a night, so we expected a VERY nice room!! It was a King corner suite or so we thought. It was far from it!! The mini-fridge and microwave were on the floor!! The microwave had dents all over it and the...
More
Dear Shea G,
Thank you for staying with the Wyndham Cleveland. I am sorry to hear that you did not enjoy our guest room and it's amenities. However, I am glad to hear that you had a comfortable bed to sleep on. It is our hope that you will give us another opportunity to serve you in the future.
Sincerely,...
More
This could be a good hotel... but it is not. The area is quiet, which can be good, but it is not the best walk to any restaurant. But what lets this place down is service - from the queues at check-in, to glass on the room floor to stained bed linen. At best an average mid-range - certainly not...
More
I had a very pleasant stay at the hotel. The staff were pfriendly, the food in the restaurant was good, and the computers in the business center actually worked. My only compaint is the parking situation but it's to be expected with a downtown hotel I guess.
More
We stayed here for one night. Staff was very friendly and the rooms were nice. We did the Rock Hall package which was a great deal for what you get.
More
219 Reviews
114 Reviews
193 Reviews
