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Wyndham Cleveland at Playhouse Square

3.5 of 5
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1260 Euclid Ave, Cleveland, OH 44115
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Wyndham Cleveland at Playhouse Square
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Ranked #25 of 35 Hotels in Cleveland
A recent review
3 of 5 stars reviewed yesterday
788katherineg Chicago
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1,908 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Chicago
1 review
3 of 5 stars Reviewed yesterday NEW

We were in town for a wedding and stayed in the wedding room block. The rooms were nice but we were disappointed by the maid service. The hotel was probably close to full occupancy and clearly could not handle the number of rooms that needed to be turned over. We were only given two towels, and no bath mat, and... More 

Review collected in partnership with Wyndham Hotel and Resorts

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Castleton On Hudson
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We planned a fun overnight to Cleveland as a graduation surprise for our daughter to visit the Rock And Roll Hall of Fame. We chose this hotel because I've always thought of Wyndham as a little "better" than the rest. Well, no more, and after the lack of response to our concerns I will NEVER stay at a Wyndham again.... More 

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Travelers are raving about these Cleveland hotels

Deshler, Ohio
4 of 5 stars Reviewed 3 days ago NEW

Enjoyed stay and convenient location in relation to the State Theatre where we enjoyed a performance.

Review collected in partnership with Wyndham Hotel and Resorts

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Brantford, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We just returned home from our stay in this great hotel. We were there for 3 nights and the staff were great, rooms were always clean, There is so much to do within walking distance from this hotel. Highly recommend using the Valet parking.

Was this review helpful? Yes 1
Milwaukee, Wisconsin
1 review
3 of 5 stars Reviewed 4 days ago NEW

This is a nice property in a great location. Check in and registration were pleasant. Valet parking was excellent as well. However, Kermit, who handled our luggage was outstanding! He was welcoming, efficient, went the extra mile and was very proactive. I believe he also acts as a concierge.

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HospitalityMgr, Guest Relations at Wyndham Cleveland at Playhouse Square, responded to this review

Dear Alan W, Thank you so much for taking the time to write a review on trip adisor. We also want to thank you for giving such a wonderful shout out to Kermit. He is a pleasure to have working for us. Please consider us again during your next visit to downtown. Have a wonderfuld day! J.Kinney More 

Milwaukee, Wisconsin
Level Contributor
133 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Except for the location this hotel is miserable. Checked in on Friday for a wedding. The room was moldy smelling. It needs updating. We were given one towel. Had to call for others. Inexcusable. Elevators are slow - only two were working. When we left at 10 am on Saturday we waited 45 minutes for our car from valet parking.... More 

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HospitalityMgr, Guest Relations at Wyndham Cleveland at Playhouse Square, responded to this review

Dear Cathdav, First I would like to say thank you so much for taking time to write your review on trip advisor. Our responses from our guests are very important to us. I also want to apologize for the inconveniences that you endured during your stay with us. We strive to make sure that all of our guests needs are... More 

Cleveland, Ohio
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed there last night because the wedding we attended reserved a block of rooms. The check in process was long and arduous because they had several wedding parties and guests staying there and they only had 2 people working behind the desk. While the bed was comfortable the carpet in the room and hallways was filthy and stained. The ultimate... More 

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HospitalityMgr, Guest Relations at Wyndham Cleveland at Playhouse Square, responded to this review

Dear Frimdogg, We apologize for not exceeding your expectations during your recent stay. We strive to ensure that each and every guest experience is satisfying. Please know that your feedback is very important to us. We apologize that our front desk staff did not provide the service you have been accustomed to, and also that valet had so many issues... More 

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