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All 35 Cleveland hotels

Sheraton Cleveland Airport Hotel

3.5 of 5 Hotel   |   5300 Riverside Dr., Cleveland, OH 44135
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Ranked #19 of 35 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 2 weeks ago
Gaitcho New York City, New York
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326 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a standard Sheraton hotel - comfortable rooms, friendly service. The big thing about this hotel is that it is right inside the airport. So staying here for an overnight is perfect. We stayed two days for a business trip to Cleveland and it worked out very well. The downside is that if you want to do anything it... More

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for providing us with your review. I'm glad you found our location to be so perfect for your traveling needs as well as our friendly staff and accomodations. Hope to serve you in the future. Marc Jacobs General Manager More

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel seven times over the past three months, by myself five times and with my children twice. Positive: Overall, it's a clean property that's just across the street from the airport with comfortable beds. It's very quiet for an airport hotel. The restaurant has passable food and the bar is a friendly one. The pool... More

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your feedback from your recent experiences with our property. I'm pleased to read that you find our hotel to be convenient and satisfying for your traveling needs. However I would like to sincerely apologize that you felt we don't want to accomodate guests with disabilities because that is never the... More

Victoria, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is probably one of the least luxurious Sheraton's I've stayed at, but even so, it is clean, the beds are comfortable, and the service is excellent. The hotel is located extremely close to the airport, but noise is not a concern here. A shuttle service can conveniently take you between the airport and the hotel. There's not much to... More

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide this review. I'm glad to read that you enjoyed your time with us and found our property and amenities to be to your liking. I hope we have a chance to serve you again should you find yourself in Cleveland. Marc Jacobs General Manager More

Ontario
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent 2 nights at this hotel as we were celebrating our anniversary and attending a concert downtown. We booked this with our SPG points, and stayed here rather than the downtown Sheraton because this property has a pool and hot tub, and we really wanted to just relax and do nothing. EVERY staff member we came in contact with... More

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated. I'm so pleased to read that you and your husband enjoyed every aspect of your stay with us and found our associates and property in general to be to your liking. I will surely pass along your wonderful comments to my staff. Happy Anniversary! Marc Jacobs General Manager More

Senior Contributor
36 reviews 36 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well it was a beautiful cold stay but the hotel was nice clean staff was nice we love staying here if your in Cleveland I recommend staying at the Sheraton with your hubby or family you will love it oh I forgot the Sheraton at the airport enjoy we did

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide this review. I'm glad you enjoyed your time in Cleveland and also at our property. Marc Jacobs General Manager More

Saint Charles, Illinois
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband, 8-week old baby, and myself are on a road trip from Chicago to Mystic, CT. We needed to stop for the night to recharge and google maps brought us from I-80 to tis hotel. While we were skeptical of staying at an airport hotel, we were pleasantly surprised. At 1am, I was greeted by a friendly and alert... More

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. Our guests feedback is ever so important to the development of our property and associates. I'm very pleased to read that you and your family enjoyed your time with us, our associate took great care you and that you found our amenities to be to your liking. We... More

Charlotte, NC
Top Contributor
104 reviews 104 reviews
88 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked this hotel on priceline negotiator. Arrived to a upgraded room and offer of a suite for free due to my platinum status. I also got free breakfast and the rooms were SO nice. Hotel took me 2 mins to walk to the terminal. I loved it. SUPERB service.

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated. I'm glad you enjoyed yoru time with us and that our associates took great care of you. Marc Jacobs General Manager More

Oregon
Top Contributor
91 reviews 91 reviews
14 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is impressively convenient if you need to be close to the airport. I know they have a shuttle, but we found it totally unnecessary. It's a 5 minute walk through a clearly marked and covered walkway to get to ticketing. And besides being a great location, the hotel itself is very nice, very clean, and very hip. The... More

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for providing us with your review. I'm very pleased to read that you enjoyed your time with us and found our location, amenities and services to be to your liking. Hope to have you as a valued guest in the future. Marc Jacobs General Manager More

New York City, New York
Top Contributor
230 reviews 230 reviews
22 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The room was nice and clean. The bathroom was pretty large with a rather unusual shower stall instead of a regular bathtub. The staff were friendly and helpful. The breakfast was good although nothing special. Overnight parking rate is $5.

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for providing us with your review. Your feedback is very much appreciated. I'm pleased to read that you enjoyed your time with us and hope to have the pleasure of serving you again in the future. Marc Jacobs General Manager More

Upstate, NY
Top Contributor
82 reviews 82 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 21, 2014

Recently spent a couple nights at the Cleveland Sheraton at the Airport for a meeting/conference. Service was very good. Staff were very nice and helpful. All the staff. Maintenance staff in the elevator seemed genuinely concerned that our stay was a good one. Facilities are fine. No obvious problems. Bar was fine. Meeting rooms were fine. Nice coffee shop/store in... More

Was this review helpful? Yes 1
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated as it is a useful tool in the continued developement of our property and for our associates as customer service champions. I'm happy to read that you found our facility to be suitable for your needs and that our associates were accomdating and friendly. I'm hoping you will stay with us in the future... More

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Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton

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