We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Cleveland Airport Hotel

3.5 of 5 5300 Riverside Dr., Cleveland, OH 44135
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Cleveland Airport Hotel
Professional photos View all
Browse nearby
Sheraton Cleveland Airport Hotel
Write a Review

330 reviews from our community

Traveler rating
    86
    140
    75
    20
    9
See reviews for
60
63
40
135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (330)
  • Mar-May only
    (68)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (65)
All months
Greensboro, North Carolina
Contributor
16 reviews 16 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed during a business trip at this hotel, the only one near the airport. It is drab on the outside, and there are plusses and minuses on the inside. The front desk check-in staff didn't know about partner benefits with Delta and SPG, but were willing to keep me at the desk while they did a web search to... More 

Was this review helpful? Yes
Victor, New York
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our first experience taking our dog to a Pet Friendly hotel, and was our best experience. The staff welcomed us, and made our dog feel like a rock star! Thomas helped us check in, and Kerala and everyone at Reception were great! Our room was lovely, and the bed divine! Breakfast was delicious, and the servers became our... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for providing this wonderful review from your recent stay with us. I'm very pleased to read that we exceeded your expectations on every level. I will be sure to pass along your comments to my staff and we definately hope to serve you and your four legged family member in the future. Marc Jaocbs General Manager More 

Uniontown, OH
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had a very early flight to Mexico and stayed at the Cleveland Airport Sheraton the night before. Eliminated any problems with traffic and getting up "really" early. Check in was fast, the room was very nice. Bonus was the discounted parking ($5 per day) versus the normal rate of $12 per day. Dinner was nice and not too expensive for... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. Your feedback is very much appreciated and will be shared with our staff. Very pleased to read you enjoyed your accomodations and that our staff was friendly and helpful. Hope you had a great time in Mexico as well. Look forward to having you stay with us in... More 

Raleigh, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second time staying at this Sheraton. The main thing I like is the proximity to the airport. I find the rooms neat and modern - a fair value for the money. The front desk staff is helpful. They truly understand that their job is to make the guest happy. Some of the staff realize this as well... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated and I thank you for taking the time to provide us with your review. I'm overjoyed to read all your positive comments especially regarding how helpful and friendly our staff was. We strive to provide exceptional service to every guest and your review proves we are succeeding. Glad to have you as a valued... More 

New York City, New York
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 13, 2014

This is a standard Sheraton hotel - comfortable rooms, friendly service. The big thing about this hotel is that it is right inside the airport. So staying here for an overnight is perfect. We stayed two days for a business trip to Cleveland and it worked out very well. The downside is that if you want to do anything it... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for providing us with your review. I'm glad you found our location to be so perfect for your traveling needs as well as our friendly staff and accomodations. Hope to serve you in the future. Marc Jacobs General Manager More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 12, 2014

I have stayed in this hotel seven times over the past three months, by myself five times and with my children twice. Positive: Overall, it's a clean property that's just across the street from the airport with comfortable beds. It's very quiet for an airport hotel. The restaurant has passable food and the bar is a friendly one. The pool... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your feedback from your recent experiences with our property. I'm pleased to read that you find our hotel to be convenient and satisfying for your traveling needs. However I would like to sincerely apologize that you felt we don't want to accomodate guests with disabilities because that is never the... More 

Victoria, Canada
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 8, 2014

This is probably one of the least luxurious Sheraton's I've stayed at, but even so, it is clean, the beds are comfortable, and the service is excellent. The hotel is located extremely close to the airport, but noise is not a concern here. A shuttle service can conveniently take you between the airport and the hotel. There's not much to... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide this review. I'm glad to read that you enjoyed your time with us and found our property and amenities to be to your liking. I hope we have a chance to serve you again should you find yourself in Cleveland. Marc Jacobs General Manager More 

Ontario
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 3, 2014

We spent 2 nights at this hotel as we were celebrating our anniversary and attending a concert downtown. We booked this with our SPG points, and stayed here rather than the downtown Sheraton because this property has a pool and hot tub, and we really wanted to just relax and do nothing. EVERY staff member we came in contact with... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated. I'm so pleased to read that you and your husband enjoyed every aspect of your stay with us and found our associates and property in general to be to your liking. I will surely pass along your wonderful comments to my staff. Happy Anniversary! Marc Jacobs General Manager More 

Senior Contributor
36 reviews 36 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

Well it was a beautiful cold stay but the hotel was nice clean staff was nice we love staying here if your in Cleveland I recommend staying at the Sheraton with your hubby or family you will love it oh I forgot the Sheraton at the airport enjoy we did

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide this review. I'm glad you enjoyed your time in Cleveland and also at our property. Marc Jacobs General Manager More 

Saint Charles, Illinois
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

My husband, 8-week old baby, and myself are on a road trip from Chicago to Mystic, CT. We needed to stop for the night to recharge and google maps brought us from I-80 to tis hotel. While we were skeptical of staying at an airport hotel, we were pleasantly surprised. At 1am, I was greeted by a friendly and alert... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. Our guests feedback is ever so important to the development of our property and associates. I'm very pleased to read that you and your family enjoyed your time with us, our associate took great care you and that you found our amenities to be to your liking. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Cleveland Airport Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Priceline, Expedia, Orbitz, Cheap Tickets, TripOnline SA, Hotels.com, Odigeo and Tingo so you can book your Sheraton Cleveland Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton
Hotel Style:
#13 Romantic Hotel in Cleveland
#14 Business Hotel in Cleveland

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (26)
Viewed
View from room (3)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay