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Sheraton Cleveland Airport Hotel

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5300 Riverside Dr., Cleveland, OH 44135
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Sheraton Cleveland Airport Hotel
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Sheraton Cleveland Airport Hotel
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358 reviews from our community

Traveler rating
    96
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    82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night in a business trip. From the outside the hotel does not look very appealing. And even once you self park and walk through a non renovated walkway and pool area to get to the lobby. But once you arrive in the lobby you wouldn't believe it was the same place. Hotel reception (thomas) checked... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Surprised at how close this hotel was to the airport, and how I barely noticed any runway noise. Overall, clean hotel with its biggest selling point being the proximity to the hotel. Wifi was speedy and reliable. Water flow was great. Hotel bar opened late (1am). Parking was easy ($5/night) with in an out privileges.

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West Bloomfield, Michigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here before leaving for a family vacation. The location was great and shuttle service to and from was perfect. It took probably 1 minute to get to our terminal. Hotel is nice and updated rooms spacious, nice pool and updated fitness area. We stay here again if we had an early flight out.

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to review our property. I'm glad that you and your family enjoyed your time with us and found our location and amenities to be to your liking. Hope you enjoyed your family vacation and we hope to have you stay with us in the future. Marc Jacobs General Manager More 

Center
Top Contributor
365 reviews 365 reviews
192 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed 1 week ago

Not recorgnized as Gold Starwood member, not offered an upgrade, although I did get a room according to what my profile requests. It was tiny and aged, but all fine with that. The key issue is that having a shuttle for a 2 minutes trip is far better that waliking long distances to get from a terminal to a supposedly... More 

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to review our property. My apologies that we did not recoginze your Starwood Gold status. We thank you for your loyalty to the Starwood brand and for choosing our property for your hotel/travel needs. I'm pleased that you found our location to suit your needs and our shuttle service so conveinent. Hope to have... More 

Los Angeles, CA
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

So happy this hotel exists when I have an early morning flight! As if that wasn't enough, dropping off my Hertz rental car with the front desk at checkin makes it even better. The hotel staff was lovely and the lobby is nice. The rooms are a bit dated, but clean and comfortable.

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for your review from your recent experience with us. Glad that you enjoyed your time with us and found our location so convenient. Hope to have you stay with us in the future for all your early morning flights. Marc Jacobs General Manager More 

cold in ohio
Senior Contributor
46 reviews 46 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked the free 8 night parking package. Great deal. Easy shuttle to car after landing. Hotel looks old from outside and dumpy when entering from back door. Lobby and rooms all updated and nice. Great choice for a stay before an early morning flight.

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to review our property. I'm glad you enjoyed your time with us and found our location and Rest and Jet package to suit your needs. Hope to have you stay with us in the future. Marc Jacobs General Manager More 

Lansing, Michigan
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice, clean and right next to the Cleveland airport! Parking is $7 not bad! They have a shuttle service! Nice staff. The room was very nice and comfortable! Good breakfast! And a Starbucks right in the lobby! And Starbucks coffee on the room! Free water bottles! Overall great experience!

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your review. I'm very pleased to read you enjoyed every aspect of your stay. We look forward to having you stay with us again. Marc Jacobs General Manager More 

Toledo, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This place was great. Nice pool! Nice resturant! Staff was really nice. The only bad thing was we had a noisey neighbor above us. If your planning on flying out of Cleveland and want to stay overnight and park long term this is your place!

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for your positive review. I'm pleased to read that you really enjoyed your time with us and found our property and location to suit your needs. Look forward to having you stay with us in the future. Marc Jacobs General Manager More 

Columbus, Ohio
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is well maintained. While it is clear that it is an older property, the room was very large with updated furnishings and bedding. As others have mentioned, the room had a very loud HVAC unit which you could not reduce the fan speed on. Hallways and pool area were clean and updated. Rooms are very quiet, we could... More 

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Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your review. I'm pleased to read that you found our property to meet your needs and was well maintained and clean. I do apologize for the noise of the HVAC units. As you mentioned the property is on the older side but we have done several upgrades to our guest... More 

Fostoria, Ohio
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 17, 2015

We stayed here over a weekend for a convention and found it a pleasant venue. It's good value for money and has all the amenities - pool, buffet restaurant, room service and so on. The rooms are small but clean and comfortable. They do not have microwaves or refrigerators, which might be a problem for those staying longer than a... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to review our property regarding your recent stay with us. I'm pleased to read you enjoyed your time with us and found our amenities, staff and property as a whole to be to your liking. I do apologize for the condition of your linens as that is not our standard and I will look... More 

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