We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Cleveland Airport Hotel

Hotel website
Hotel deals
5300 Riverside Dr., Cleveland, OH 44135
Special Offer
Breakfast for 2 Included
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Cleveland Airport Hotel
Professional photos View all
Browse nearby
Sheraton Cleveland Airport Hotel
Rate this Hotel

351 reviews from our community

Traveler rating
    95
    146
    81
    20
    9
See reviews for
61
68
41
146
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (76)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (80)
  • Dec-Feb only
    (78)
All months
Toledo, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

This place was great. Nice pool! Nice resturant! Staff was really nice. The only bad thing was we had a noisey neighbor above us. If your planning on flying out of Cleveland and want to stay overnight and park long term this is your place!

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for your positive review. I'm pleased to read that you really enjoyed your time with us and found our property and location to suit your needs. Look forward to having you stay with us in the future. Marc Jacobs General Manager More 

Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This property is well maintained. While it is clear that it is an older property, the room was very large with updated furnishings and bedding. As others have mentioned, the room had a very loud HVAC unit which you could not reduce the fan speed on. Hallways and pool area were clean and updated. Rooms are very quiet, we could... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your review. I'm pleased to read that you found our property to meet your needs and was well maintained and clean. I do apologize for the noise of the HVAC units. As you mentioned the property is on the older side but we have done several upgrades to our guest... More 

Fostoria, Ohio
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here over a weekend for a convention and found it a pleasant venue. It's good value for money and has all the amenities - pool, buffet restaurant, room service and so on. The rooms are small but clean and comfortable. They do not have microwaves or refrigerators, which might be a problem for those staying longer than a... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to review our property regarding your recent stay with us. I'm pleased to read you enjoyed your time with us and found our amenities, staff and property as a whole to be to your liking. I do apologize for the condition of your linens as that is not our standard and I will look... More 

Cincinnati, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights last week and found it a delight. The lobby and bar area are futuristic hopping with fun customers. The restaurant (food and service) was excellent, and a pleasant surprise for an airport hotel. The sleeping rooms are modern (recently updated) and the banquet space was larger then I expected and had great... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your review is very much appreciated. I'm overjoyed to read that you enjoyed every aspect of your stay with us, from the Hemispheres restaurant to your guest room. We strive to provide exceptional service to each and every guest, so based on your review we succeeded. Thank you for taking the time to review our property and we look forward... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I coordinate an annual valentine retreat for pastors and their wives. Typically, we hold this event at another venue but they have started hosting university track teams ON VALENTINES WEEKEND which was a disaster last year as teams ran the halls all night long in preparation for their meets. This year, after several visits to area hotels, we opted to... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide this review from your recent experience with our property. I'm very glad you and your entire group enjoyed your Valentine's retreat. We definately were happy to have you and look forward to having you next year and the years to come. Marc Jacobs General Manager More 

Chicago, Illinois
Top Contributor
104 reviews 104 reviews
48 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is an excellent airport hotel. It's clean and has all the amenities - pool, great gym and a inviting lobby. Also, room service breakfast was great. We had blueberry pancakes and it was great. If I am in Cleveland again, I would definitely stay in this hotel again.

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated and thank you for taking the time to review our property. I'm very pleased to read you enjoyed your time with us, especially the blueberry pancakes. Look forward to having you stay with us in the future. Marc Jacobs General Manager More 

Toronto, Canada
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We got this hotel through Hotwire and paid less than CAD$80 for the room. It was a large clean room with a very comfortable bed. All the staff we encountered were friendly and welcoming. The hotel is only 20 mins drive from downtown Cleveland. I would definitely stay here again.

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to review our property from your recent stay with us. Your feedback is ever so important to the continued growth of our property and associates. I'm overjoyed to read that you enjoyed your time with us and our associates were friendly and helpful. Look forward to having you stay with us in the future.... More 

Chicago, Illinois
Top Contributor
60 reviews 60 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is at the airport, but not attached to the airport. You have to take a shuttle to get there, which is silly because the shuttle ride is about 30 seconds long. Poorly designed- it should be connected via walkway. The room is freshly updated and the bed is comfortable. I would have slept well under those conditions, except... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Your feedback is very much appreciated and I thank you for taking the time to provide your review. I wanted to apologize for the issues you had during your time with us. You mentioned the HVAC unit, slow dining service, lack of lighting and a few other items. Your feedback doesn't go unnoticed and I will be discussing with our... More 

Myrtle Beach, South Carolina
Top Contributor
87 reviews 87 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 22, 2015

Attending the Cleveland Golf Show and stayed here at the Sheraton Airport. Very convenient to the IX Center and the Airport for Arrival/departure. Hotel is well appointed, with comfortable beds, good business space in rooms. Breakfast Buffet is alittle pricey, but you can get eggs cooked to order from kitchen. Service was wonderful. Fitiness Center is very adequate and has... More 

Was this review helpful? Yes
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I'm overjoyed to read that you enjoyed your time with us and found our amenities, location, staff to meet your expectation. We look forward to having you stay with us in the future. Marc Jacobs General Manager More 

Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 11, 2015

The pros: hotel is very close to the airport; room service was friendly; Starbucks latte Cons: - Hotel is overall dated- furnishings etc.- and expensive for what you get! - Blueberry pancakes for breakfast were lackluster and served without butter - Heating system was loud and on all night - Most importantly, guest services knocked on my door at noon... More 

Was this review helpful? Yes 2
Marc J, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you taking the time to provide us with your feedback. I want to apologize for th unpleasant experience you had with our property. I can assure you that we strive to provide exceptional service to each and every guest so to read that we did not succeed with making that happen for you is very disappointing. I hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (9)
Viewed
View from room (3)
Viewed
Bathroom (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question