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All 35 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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Ranked #1 of 35 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 20, 2008
LZ&TZ Massachusetts
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433 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton, Cleveland
See the most recent reviews
chicago IL
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 29, 2008

From other reviews you can tell the facilities (rooms etc) at this place are a few decades past their prime, and I would certainly agree, having stayed there before. Nevertheless, you also expect good service from RC, so I booked there again. The Front desk was comically indifferent and rude. So much so that I after finding I had been... More 

Was this review helpful? Yes 4
Massachusetts
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 20, 2008

A very nice hotel, everything you would expect from a Ritz-Carlton. The rooms were lovely (No views), high ceilings, marble baths. The people were great; room service was expensive but perfect and right on time. Flawless check in, restaurants with top notch service and always with the Ritz air of sophistication. They even had a nice Champaign out at check... More 

Was this review helpful? Yes 2
Ohio
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 17, 2008

My sister and I treated ourselves to this wonderful hotel experience while attending a concert. From the moment we arrived, we were treated like royalty. Amazing service, and wonderful employees. We stayed on the Club Level. We were always asked if there was anything we needed/wanted. The food and drinks were always A+. I can't wait to stay here again.... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 11, 2008

I would put this in the bottom 10% of our Ritz Hotel experiences. The lobby and restaurant had all of the typical appointments. The rooms were stale and in need of a long overdue upgrade. Most of the staff was great. The concierge was weak, unable to make a simple breakfast recommendation (besides the hotel).

Was this review helpful? Yes 1
Ohio
Top Contributor
101 reviews 101 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 10, 2008

On the July 4th weekend we stayed at the Ritz Carlton for a wedding. Wedding was lovely. Cockroach in my bathroom was not. I took the fellow downstairs in a ziplock bag and gave him to the person at the front desk. It really is a heck of a lot of money to stay in a place that has cockroaches!!... More 

Was this review helpful? Yes 2
bjlekl
2 reviews
5 of 5 stars Reviewed June 23, 2008

This was our 5 year anniversary and we have stayed at a Ritz-Carlton for each of our anniversaries. And the experience at this hotel was just incredible! We booked the Culinary Delights package which is part of the Experience More for American Express Members. It was the most incredible experience. We arrived to a bottle of wine and cheese set... More 

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Columbia, South Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 20, 2008

This was our second stay using the Reconnect with the City package. We booked it through the hotel at a cost of $269 that was to include a deluxe room (described as 450 sq ft on their website); 2 tix to a museum or movie; a $40 hotel credit; and free valet parking. I requested the room that we'd had... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 12, 2008

The Ritz Carlton Cleveland, Cleveland, Ohio fails to live up to the flagship's name. Avoid it. We arrived a few minutes early to check in for a weekend meeting in May, 2008. Our room was unavailable at the 4:00 pm check in time and no one at the desk could even tell us when it would be available. We suggested... More 

Was this review helpful? Yes 1
Chester, VA
Top Contributor
85 reviews 85 reviews
80 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed May 14, 2008

We stayed in a deluxe room which was certainly nice, clean and comfortable, but the rates Ritz charges are outrageous ($229/night). I don't think it's worth it and probably would have been disappointed had we paid the regular rate. I got a rate of $129/night from www.whatahotel.com. For that price, everything was awesome! The fitness room is incredible and very... More 

Was this review helpful? Yes 2
Cleveland, Ohio
Top Contributor
74 reviews 74 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 1, 2008

we have stayed at plenty of ritz's. this one needs to be updated and other things need some help also. i must say dana in the lobby lounge is a doll! great service. booked club floor - upon checkin - were told we were upgraded to a suite. it was on the 10th floor - w/ club access. but, we... More 

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#1 Luxury Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#3 Family Hotel in Cleveland
#4 Business Hotel in Cleveland

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