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The Ritz-Carlton, Cleveland

Certificate of Excellence
4.5 of 5
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1515 West Third Street, Cleveland, OH 44113
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Complimentary Breakfast
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1 room 1 guest
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The Ritz-Carlton, Cleveland
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519 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ritz-Carlton, Cleveland
See the most recent reviews
chicago, illinois
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 11, 2012

Arrived Friday early PM, greeted nicely by car valet, who asked my name. Walked in to the beautiful 1st floor greeting area and up to the 6th floor lobby. As soon as I got to the front desk, I was greeted by name by several gentleman in front of the desk. Check- in was easy and then had Nate escort... More 

Was this review helpful? Yes 1
Cleveland, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 10, 2012

I stayed on June 8, 2012 & had a Deluxe King Room. There was nothing Deluxe about it except for how over-priced their rooms are. You even have to pay for internet! Don't waste your money!!

Was this review helpful? Yes 1
Newtown, Pennsylvania
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed June 4, 2012

My wife and I drove in from Philly to see the Pirates play in Pittsburgh and then we went to Cleveland to see the Indians play. The Ritz valet was great and very friendly. We are regular Ritz travelers but this was our first time in Cleveland. We were treated well and our room was up to the usual Ritz... More 

Was this review helpful? Yes 2
Halifax, Canada
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed June 2, 2012

This was absolutely my WORST hotel experience ever and I never expected it to come from a so-called prestigious hotel chain. Let me clarify that I am at the "Ambassador" level with Starwood SPG properties, which is higher than Platinum and I have achieved the Lifetime status award. In any event I will keep this short and sweet. Although this... More 

Was this review helpful? Yes 8
Pittsburgh
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 29, 2012

loved the hotel valet was so very nice....room was spotless had a nice smell i also loved the complimentary water.. bed was comfortable loved the location.. since it was a comp room as part of our stay from the horseshoe casino the valet parking was free and allowed in and out.but there was no need for a car the location... More 

Was this review helpful? Yes 5
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 28, 2012

We only stayed one night, but it was amazing. The service was exceptional, the staff was friendly, the room was spotless. How nice that they leave bottled water to make your coffee with, as well as a couple of bottles in the room to drink...complementary of course. A lovely surprise, coming back to the room for the night, the beds... More 

Was this review helpful? Yes 3
Buffalo
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 17, 2012

We stayed for a Saturday night in May, 2012 and really loved it. We came for a wedding and wanted to stay in the downtown area so we thought it would be fun to check out the Ritz. Impeccable Service The best part is the staff is obviously trained to really go overboard to make you feel special. When we... More 

Was this review helpful? Yes 6
Chicago, Illinois
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 16, 2012

Stayed here on business for one night on the Club Level. Classic Ritz in design and of course service, especially on the Club Floor - could not be better. Everyone was eager to accommodate; anticipating my every need. The fitness area very small but had excellent equipment all in good working condition. Water, fruit, towels, headphones and of course a... More 

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Columbus, Ohio
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed May 11, 2012

Very nice hotel with sterling service by all staff members. Room was large and very comfortable. Only problem was very mediocre TV with no hotel menu, no movies, empty channels, etc. Ritz can do better.

Was this review helpful? Yes 4
Ft Myers, Florida
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed May 6, 2012 via mobile

As usual the Ritz delivered an awesome weekend in Cleveland. The staff is so friendly and willing to assist, it is easy to see as they all walk around with smiles on their faces. Great place to stay downtown.

Was this review helpful? Yes 1
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