We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 35 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
Hotel website
Hotel packages
Hotel amenities
Special Offer
Complimentary Breakfast
The Ritz-Carlton, Cleveland
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added The Ritz-Carlton, Cleveland to your Saves list
Ranked #2 of 35 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
mhoagie Jamestown, New York
Write a Review

453 reviews from our community

Traveler rating
    274
    112
    42
    12
    13
See reviews for
68
172
24
81
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (453)
  • Mar-May only
    (80)
  • Jun-Aug only
    (154)
  • Sep-Nov only
    (124)
  • Dec-Feb only
    (95)
All months
Jamestown, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I can't say enough about this Hotel. The Valet parking was so polite and helpful. Everything was 1st class from the lobby coffee to the chocolates on our pillow. If you get the chance to stay here please do. We had a wonderful weekend and we will come back when the weather is warmer so we can enjoy the city.

Was this review helpful? Yes 2
Cleveland, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

My friends and I are locals, but it was a birthday celebration and we got rooms so we could party and not drive. Wow! We made the right choice! The rooms were very nice and we had a great time at the surrounding bars. Would highly recommend!!!!

Was this review helpful? Yes
Cleveland, Ohio
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a one night getaway in February. Can't say enough superlatives about this fine hotel located in the very center of Cleveland Ohio. The hotel is affiliated with the Horseshoe Casino , which is right next door and accessible through the Tower City ( indoor ) Shopping Mall. From the extremely polite valet parking guys to reception to maintenance... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had the opportunity for a visit to the Ritz-Carlton property in Cleveland yesterday. From the friendly welcome from Amy and Joanne, also the bartender in the lobby bar and beyond, they couldn't have made the stay any better. We had a problem with our room key not working and Andrew from engineering remedied it quickly and checked on us... More 

Was this review helpful? Yes
Sandusky, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is very nice and clean, the staff is very freindly. Located in middle of downtown attacted to tower city mall. Only bad part is no parking garage to self park in only valet parking for hotel,also no free breakfest.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived at the Ritz-Carlton, Cleveland, my boyfriend and I felt so welcomed. The entire staff was extremely friendly, helpful, and accommodating. I have never been to a hotel with such a welcoming staff. The room was spacious, comfortable, and very clean. The lobby and all other common areas were beautiful. The location was so convenient, we... More 

Was this review helpful? Yes 2
Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear KFelk, Thank you so very much for a wonderful review and so happy you had the opportunity to reconnect with us and our amazing city. I will be delighted to share this positive review and your comments with our Ladies and Gentlemen and look forward to welcoming you back. I am fortunate to work with such a team of... More 

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'm originally from Cleveland and regularly come back in town for business and family/friend visits, and it's nice to know there is an amazing, historic hotel like the Ritz to call home. The hotel is a city icon, and has that unique blend of being classic and historic, but having modern rooms and a cool atmosphere. The hotel is located... More 

Was this review helpful? Yes
Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear KFelk Thank you so very much for a wonderful review and so happy you had the opportunity to reconnect with us and our amazing city. I will be delighted to share this positive review and your comments with our Ladies and Gentlemen and look forward to welcoming you back. I am fortunate to work with such a team of... More 

Cleveland, OH
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

This was our first stay at the Ritz Carlton Cleveland, OH. Based on the excellent experience, we will stay here again. The staff (Michelle who checked us in was very nice) was excellent from the front desk/valet/security, etc. Our king room was spacious, updated with contemporary flair, and had a great view of the Cuyahoga River as we had a... More 

Was this review helpful? Yes 1
Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear TTTEEE, Wow! Thank you so much for your time in reviewing our hotel and the attributes and offerings which make for a memorable stay. I will be sure to celebrate Michelle and our first class staff who made you feel welcomed, secure and valued . I look forward to your return in the future and am available should you... More 

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2015

Spent a long weekend here at the Ritz Carlton in August while catching an Indians game and seeing some sights. The hotel common areas and rooms are beautifully decorated, lots of fresh flowers everywhere. Valet parking was easy, the guys were helpful with bags and directions. They had lots of info to share, spend a little time with them and... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 21, 2015

Recently stayed at the Ritz for a night getaway! Very polite staff and extremely clean. Within walking distance to the flats and nice attached shopping mall. Beds were extremely comfortable and lounge area roomy. Would stay again

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton, Cleveland? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Orbitz, Travelocity, Priceline, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your The Ritz-Carlton, Cleveland reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#2 Romantic Hotel in Cleveland
#2 Luxury Hotel in Cleveland
#3 Family Hotel in Cleveland
#5 Business Hotel in Cleveland

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (100)
Viewed
Hotel & grounds (14)
Viewed
Room/suite (40)
Viewed
Bathroom (9)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Pool/beach area (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay