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All 34 Cleveland hotels

The Ritz-Carlton Cleveland

4.5 of 5
1515 West Third Street, Cleveland, OH 44113
Hotel amenities
The Ritz-Carlton Cleveland
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Ranked #1 of 34 hotels in Cleveland
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276 reviews from our community

Traveler rating
    165
    65
    24
    9
    13
See reviews for
Families
35
 
Couples
104
 
Solo
13
 
Business
54
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Akron
1 review
3 of 5 stars Reviewed June 18, 2013 NEW

After years of coming to the Ritz for our "girls night get-away" and special occasions with the hubby, I can say I have always loved the service on the club level. The employees and food are the best. The hotel is beautiful and it's a great location. The club level and amenities of the hotel is what always bring us... More

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Madison, Alabama
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 16, 2013 NEW

This is probably one of the best hotels we've ever stayed in. The hotel was absolutely beautiful, and if other hotels want to learn what true customer service is all about, they should learn from the staff here. I've never had a staff been so friendly. They simply were the most helpful and nicest hotel staff I've ever encountered, and... More

Was this review helpful? Yes 1
See 3 more reviews by launcher69 for Cleveland
Fairfield County, CT
Top Contributor
51 reviews 51 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 12, 2013

Certainly a great location right next to a mall in downtown. I had a great lunch and a great breakfast in the hotel's restaurant, which is top notch. The rooms are good although the decore may need a refresh in the next year or two. I would stay here again. WiFi is $11 for 24hrs. The gym is a one... More

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See 2 more reviews by nodrama1 for Cleveland
Johnstown, PA
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 5, 2013

The Ritz-Carlton, Cleveland, is located right in downtown. It is close to a number of attractions. I stayed there just one night recently for a work-related function, and not for recreation. But, it is within easy walking distance of Progressive Field, the home of the Cleveland Indians. It is also within easy walking distance of the Rock and Roll Hall... More

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nyc
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 31, 2013

I was pleased with the level of service. I leaned on the room service pretty heavily and I felt the food was good and the service and timeliness was very good. The hotel is located in the center of Cleveland about 10 minute walk to Jacob's Field (aka Progressive). During our stay, the U.S. Men's Soccer Team was staying and... More

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Chicago, IL
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed May 30, 2013

Stayed here one night in May 2013, and found the R-C Cleveland to be an excellent hotel, with beautiful guestrooms and public areas, and excellent service. The hotel is well located and connected to Tower Center. Excellent, comfortable bed, classically elegant furnishings, large bathroom with bath/shower with good water pressure, good desk space, fast wifi, nice HDTV with many HD... More

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Montreal, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2013

We spent two nights at the Ritz-Carlton Cleveland and thoroughly enjoyed our stay. The stay started off on a positive note as the valet service was quick to help with our car and the friendly staff was just as quick to help with luggage, without making us feel rushed. It should be added that the valet and door staff was... More

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Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 19, 2013

The hotel is located downtown, next to Tower Center. (train station and shopping mall). The building is beautiful. The staff is very good. The suite has good size and 1 1/2 bathroom. The light switches need some update. The bed is very comfortable and has nice linens. Many guests stay there to walk to the casino. The underground subway that... More

Was this review helpful? Yes 1
Highland Park, Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 7, 2013

We had our annual girls trip this past weekend at the Ritz Carlton in Cleveland. We loved the club level concierge service on the 14th floor. Shaquita is a jewel and took such good care of us. The rooms, the linens, the beautiful bathrooms and the staff is absolutely amazing. There was a rowdy wedding party that created a disturbance... More

Was this review helpful? Yes 2
See 2 more reviews by Beanie88 for Cleveland
Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

We stayed here for a qucik 2 night anniversary trip back in February. Our room was comped through the Horseshoe casino. We were in a king room... check-in was fast and convenient, friendly. Our room was pretty spacious, and was very nice. Beautifully decorated and clean. No issues with noise from other rooms. Very conveniently located. We were able to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(6)
  • Club level(6)
  • Tower City(6)

Additional Information about The Ritz-Carlton Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Region: United States > Ohio > Cleveland
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotels in Cleveland
#2 Romantic Hotels in Cleveland
#3 Business Hotels in Cleveland
#3 Family Hotels in Cleveland
Price Range: $$$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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Also Known As:
The Ritz-Carlton Cleveland Hotel
The Ritz-Carlton Cleveland Hotel Cleveland
Ritz Carlton Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
Cleveland Ritz
Cleveland Ritz-Carlton
The Ritz-Carlton Cleveland Ohio

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The Ritz-Carlton Cleveland
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