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All 33 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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Ranked #3 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
  • Reviews (400)
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400 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
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English first
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I live in town, but recently had a baby and didn't want to venture too far to celebrate our 5yr anniversary. I booked via AAA which gave us a good Friday price on a corner room. When we checked in, Laura at the check in desk asked if we were celebrating anything and when we told her... More

Was this review helpful? Yes 1
Purcellville, Virginia
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I got the Romance package and paid extra for a corner room (which offered more square footage and a large bathroom). This included a bottle of wine, chocolate covered strawberries and a bed adorned with rose pedals in a shape of a heart. Perfect welcoming gift after driving for 5 hours. Every single one of the staff members were incredibly... More

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Senior Contributor
44 reviews 44 reviews
36 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had the pleasure staying at this property, OLD OLD, but very clean, and warming. From the Room to the Club Lounge everyone was so accommodating, I was informed that the hotel is going to be going into a major renovation in the near future! Not to Bright or Dark, it is a very comforting hotel! Entry is made on... More

Was this review helpful? Yes 1
Highland, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We accepted an offer for a comp room from the Horseshoe Casino and were pleasantly surprised by the whole experience in visiting Cleveland. The Ritz is very conveniently located in the Tower City Center, with excellent access via the RTA from the airport. A short walk through the Tower City Center takes you to Public Square and access to the... More

Was this review helpful? Yes 2
Fort Salonga, New York
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I traveled to Cleveland to celebrate our 20th Wedding Anniversary last year (we've always wanted to visit the Rock and Roll Hall of Fame). We figured we'd do it in style so we stayed at our very first Ritz-Carlton. We were so glad we decided to splurge. Now keep in mind, this is likely to be one... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Top Contributor
63 reviews 63 reviews
63 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

i stayed for a night at this hotel on a recent trip. The hotel is simply perfect in many ways: - The rooms are very spacious and very well lit with all the modern amenities for a five-star hotel of the calibre of the Ritz. The coffee in the room is excellent. - the rooms overlook the water canal. -... More

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Senior Contributor
23 reviews 23 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Just spent the weekend in Cleveland at the Ritz. It was worth the splurge to stay on the club floor--extensive snacks, breakfast even heavy apps at dinner (it was enough for a meal) and all the drinks you could ask for. The bed was heavenly and I love that the hotel is located close to so many fun things! Will... More

Was this review helpful? Yes 1
Gurnee, Illinois
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was the class A+ ellagant stay. The doorman was very welcoming as was the front desk.We visited the Horseshoe casino while there and the only complaint was the walk through the mall to get there from the hotel.The room was spotless and very nice. We would for sure go back to this fine hotel. Service was A+

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear Susan S Thank you for your excellent review of our service and The Ritz-Carlton, Cleveland. We so appreciate you taking the time to provide us with this valuable gift. I am so happy you enjoyed your Cleveland visit and we look forward to welcoming you back. I will share with our world class team of Ladies and Gentlemen. Warm... More

Columbus, Ohio
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm biased, since it truly is a home away from home. I've stayed here, literally, hundreds of nights over 20+ years. The service remains wonderful. Rooms are nice. Lobby bar has always been a favorite. Clientele has changed a little with opening of nearby casino, but it is still an excellent hotel. Cleveland's finest.

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear AW51 Thank you for your loyalty and wonderful review of our service and The Ritz-Carlton, Cleveland. I would be honored to thank you in person and meet upon your next visit. Your feedback is a gift and with much appreciation and pride, I will share with our world class team of Ladies and Gentlemen. Warm regards, Kelly A. Steward... More

Carmel, Indiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After visiting most of the Ritz Carltons on the east coast, I'm extremely happy that at least one of them still has the old world charm feel to it. The check in process was quick and thorough and the room was quite spacious and lovely. Location is prime to the interstate. While we didn't explore all of their facilities, the... More

Was this review helpful? Yes
Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear Off-Road Luxury, Thank you for your most gracious and genuine review. We are a very special place and it is our Ladies and Gentlemen that really bring life and vitality to this charming hotel. I am so thrilled that you had the Club experience where our first class team of professionals make you feel at home and very comfortable.... More

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Cleveland #3 Romantic Hotel in Cleveland #4 Family Hotel in Cleveland #4 Business Hotel in Cleveland
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Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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