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All 35 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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Ranked #1 of 35 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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432 reviews from our community

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    41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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midlandpark nj
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderfull hotel to stay at,close to Rock and Roll hall of Fame,also connected to a mall and the Horseshoe Casino.We had great service,no complaints at all,area restaurants were good and a visit to the Old Stone Church close bye was exceptional .

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Dayton, Ohio
Top Contributor
253 reviews 253 reviews
40 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 1 week ago

I had positive and negative experiences here. The lobby is beautiful. There is actually two lobbies, when you walk in you take an elevator and then check in on the 6th floor. Lindsey at the front desk was very sweet and provided excellent service. Our room was on the club floor which was small but pleasantly decorated with snacks and... More 

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear esims04, Thank you so very much for your constructive feedback as well as the positive comments. Lindsey is a first class ambassador! I am so happy to hear that she was understanding and compassionate about your concerns. We are truly looking forward to a refresh. I would love the opportunity to speak with you at your convenience and welcome... More 

Fairview Park, Ohio
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd stay at the Ritz, compliments of The Horseshoe Casino. We had a blast. You can easily get to almost anywhere in town from this location in Tower City. Without going outdoors we hit the casino a few times and attended the Cavaliers' game. Plus there is indoor access to several restaurants. And the hotel staff is... More 

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear tdsteeler, Thank you for your review! We are so appreciate the positive comments. I am so proud of our Ladies and Gentlemen and the service levels and attentiveness they devote to you and our guests. Happy Birthday and thank you for your loyalty. Warm regards, Kelly A. Steward More 

Columbus, Ohio
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We picked this Ritz-Carlton because we wanted to park once and have easy access to the Browns football game and lots of great restaurants. The location turned out to be perfect-we could walk to and from the game easily and safely and walk to and from lots of really nice and fun bars and restaurants easily and safely. The hotel... More 

Was this review helpful? Yes 3
Clinton Township, Michigan
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My recent trip to the Ritz Carlton for the Thanksgiving weekend was fabulous. As soon as you arrive at the valet you feel like you ARE HOME. The service is outstanding from every single employee that is employed there. You are treated like royalty. The rooms are spacious and clean with every amenity possible....refrigerator, bar, big screen TV, very nice... More 

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Bronxville, New York
Top Contributor
163 reviews 163 reviews
163 hotel reviews
565 helpful votes 565 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel five years ago and enjoyed the hotel; a recent trip brought us back to Cleveland so we decided a return visit was in order. Our overall impression was about the same. The lobby and public spaces are impressive with an elegant ambiance highlighted by beautiful crystal chandeliers. The rooms are decent sized and include sand... More 

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Brook Park, Oh
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely place. Great decor. Staff was very attentive. Enjoyed free valet parking. Liked the location since we could walk indoors to restaurants, casino, and shopping. Room was so nice and reminded us of days gone by. Cleveland's glory days. Good to see the town making a comeback.

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Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night, November 2014 as part of a getaway for a day from the kids. Finding the hotel was easy enough, and valet parking was prompt and helpful. Check in was swift and easy. There was a slight misunderstanding with the front desk clerk informing us that a package was waiting for us, when we were not expecting anything,... More 

Was this review helpful? Yes 4
Pennsylvania
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My husband and I have stayed here four times. We live in Pennsylvania and stop here on the way to visit our daughter in Kansas and on the return home. Everyone is always pleasant and helpful. We usually get a king room, except for our last stay. I suppose it was because it was a weekend. We had a room... More 

Was this review helpful? Yes 2
Germantown, Wisconsin
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed here with our dogs for one night and it was fantastic! Treated us and the dogs like special guests. Great location. Attached underground to casino. Close walk to Cavs and Indians games. All the service and amenities you expect at a Ritz and more!

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz-Carlton Cleveland
Ritz Cleveland
The Ritz-Carlton, Cleveland Ohio
Hotel Style:
#1 Luxury Hotel in Cleveland
#3 Romantic Hotel in Cleveland
#3 Family Hotel in Cleveland
#4 Business Hotel in Cleveland

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