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All 34 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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The Ritz-Carlton, Cleveland
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Ranked #2 of 34 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
metalmaiden Prospect, Connecticut
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412 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prospect, Connecticut
Top Contributor
79 reviews 79 reviews
27 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed club level for a quiet anniversary celebration. When we opened the door to our room we were greeted with chocolate covered strawberries and rose petals! So surprised! The room was lovely;classic and similar to other Ritz Carltons. The bed was very comfortable. The beautiful marble bathroom had every amenity you could need.There was no mini fridge in the... More

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Bryn Mawr, PA
Top Contributor
223 reviews 223 reviews
84 hotel reviews
221 helpful votes 221 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

At the end of August we stayed here while taking our child to college. While not as elegant as most Ritz-Carltons, the Cleveland hotel gets an "Excellent" rating because its staff works hard and goes the extra step for its guests.There was a small mixup in our rooms at check-in, and to make up for the inconvenience we were given... More

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear BrynMawr BK, Thank you so very much for your rating and review. I am so thrilled to hear that we delighted and surprised you with the service and especially the battery delivery. I am fortunate to work with such a very special team of service professionals.Thank you and we look forward to welcoming you upon your return. Warm regards,... More

Dover, Ohio
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

There is absolutely nothing and nowhere in the world of hospitality like A Ritz Carlton property. They are Ladies and Gentlemen observing Ladies and Gentlemen and no one ever forgets it. After a horrific experience battle ICC, we went to the Ritz and were immediately provided a club level room and had everything handled with the efficiency, unpleasantness,etiquette and professional... More

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Top Contributor
68 reviews 68 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We were given a comp to stay at the Ritz in Cleveland to go to the Horseshoe casino. This is one of the best staff's we have ever come across in our travels. The room was a disappointment. Coffee maker didn't work, the air conditioning sounded like a 1958 Buick and the shower door had mold/rust. Now the room was... More

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear Travel4funnMichigan, Thank you so very much for this gift of feedback. I appreciate your recognition of our staff and the service they provide. I will be delighted to share with our Ladies and Gentlemen. I apologize for the issues and situations with your room. We will research the findings in the room and correct immediately. I would love the... More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the Ritz Carlton in Clevland fro a weekend stay stay. I must say that all the employee's were the most polite people I have ever met. Starting with the parking attendant. I was asked if I was done with the garbage I had in my car, and when I told him I was, he said that he would... More

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Commerce Township, Michigan, USA
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This was one of many trips we have taken to cleveland in recent months . All staff is always courteous and professional. The room was clean and in order except that the phone didn't work. Trying to call from my cell was unsuccessful because all numbers I googled gave me toll free numbers that did not get me to the... More

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Saint Augustine Beach, Florida
Senior Contributor
49 reviews 49 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you want an enjoyable weekend in Cleveland hit the "Flats" and stay at the Ritz on a weekend package. You can walk pretty much anywhere in town and do not miss Johnny's Downtown on 6th street for a cocktail hour before walking over to the Rock and Roll Hall of Fame to watching the Tribe play. The hotel is... More

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife, son, and I stayed here for a night in July. As usual, the service was wonderful. Our check-in went so smooth and fast we could not have been happier. Front desk assistant even went above and beyond to walk me half way to the closet place to purchase cold medicine. The room was as comfortable as one comes... More

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13 reviews 13 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just returned home from another stay at The Ritz Carlton in Cleveland. Each and every time I visit this hotel, I am never disappointed. From the greeting by valet parking attendants to the reception at the Front Desk, the service is excellent. The rooms are elegant without being gaudy or over the top and the beds are SO comfortable.... More

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a marvelous stay at the Ritz Carlton in Cleveland Ohio. My room was very nice with a very nice view. I can not priase the Hotel staff enough. They were very friendly and helpful. I recommend staying there the next time you are in Cleveland. The Horseshoe Casino is in the Mall below the Hotel.

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
Number of rooms: 205
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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