We had an amazing stay at the Ritz the night before our honeymoon. It was perfect! More

We spent a romantic weekend here. Service was excellent. Plenty of nearby restaurants and entertainment to walk to. More

The service was impeccable as usual. We pulled in to the valet parking and the bellman took our bags immediately to check-in and then to room. We hung out in the bar on the six floor and enjoyed conversation time with fellow travelers. The beds in the room are super comfortable and the pre-set room temperature was set just perfect.... More

I'm on the road with the band but the only place we will stay in Cleveland Ohio is here we took a floor of rooms and and the staff are real nice rock on guys thanks see you next summer More

Christmas time at the Ritz, Cleveland. An all-girl staff party for my small business. Afternoon Christmas Tea then overnight. We were able to check in early after valet parking. Two adjoining rooms as requested. Rooms Ritz quality: well-appointed, meticulously clean and maintained, comfortable beds, nice linens and bath products. Christmas tea downstairs in pleasant lounge. Yummy teas, sandwiches and desserts... More

We've stayed at the Marriott, which is also very good, but this is a better location and the feel of the place is much more upscale. There is an attached covered mall. The lobby bar is very relaxing. The rooms are classy, but a touch in need of updating, especially the bathrooms. More

First, I want to express that some (most) of my observations are small details--something that I possibly took for granted before, having stayed in many, many Ritz Carltons, and always on the club level. It is funny the things you notice only after they are missing! My husband and I are Ritz Carlton Black card holders and have had platinum... More

Got a $250 night package with $40 breakfast and $50 hotel credit for services. We spent the day in Cleveland and checked in at 4pm. Staff was very attentive. Room was nice but nothing amazing and there are no real views here. Can see the lake from some rooms, but mostly you see other roof tops, construction, etc, so do... More

This Ritz is in a seemingly older downtown (well located) building. You hand your car over or exit the cab on the ground floor and go to the nearby elevators to the sixth floor lobby. Before you get to the elevator, you have multiple offers of assistance. I like a place that makes you feel special. The lobby level. which... More