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All 33 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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Ranked #3 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Blasphemystic Sayreville, New Jersey
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402 people have reviewed this hotel

Traveler rating
    239
    100
    38
    12
    13
See reviews for
58
154
20
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Sayreville, New Jersey
Top Contributor
56 reviews 56 reviews
38 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another truly amazing stay at our favorite hotel in Cleveland. Check in was amazing and I want to thank Ankish Shah for a truly courteous and friendly process. Room 1427 on Club Level was everything we expected it to be. It was clean, specious and well maintained. The room didn't just look clean.. it felt clean. I want to thank... More

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Valparaiso, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I have never stayed at the Ritz Carlton before this trip to Cleveland Ohio. From the moment we pulled up to valet our car, to the moment we checked out, we had first-class service. Every employee we encountered was kind, friendly, and very helpful. Our room was modern, clean, the bed was comfortable. It is centrally located... More

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I live in town, but recently had a baby and didn't want to venture too far to celebrate our 5yr anniversary. I booked via AAA which gave us a good Friday price on a corner room. When we checked in, Laura at the check in desk asked if we were celebrating anything and when we told her... More

Was this review helpful? Yes 2
Purcellville, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I got the Romance package and paid extra for a corner room (which offered more square footage and a large bathroom). This included a bottle of wine, chocolate covered strawberries and a bed adorned with rose pedals in a shape of a heart. Perfect welcoming gift after driving for 5 hours. Every single one of the staff members were incredibly... More

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michigan
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the pleasure staying at this property, OLD OLD, but very clean, and warming. From the Room to the Club Lounge everyone was so accommodating, I was informed that the hotel is going to be going into a major renovation in the near future! Not to Bright or Dark, it is a very comforting hotel! Entry is made on... More

Was this review helpful? Yes 1
Highland, Maryland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We accepted an offer for a comp room from the Horseshoe Casino and were pleasantly surprised by the whole experience in visiting Cleveland. The Ritz is very conveniently located in the Tower City Center, with excellent access via the RTA from the airport. A short walk through the Tower City Center takes you to Public Square and access to the... More

Was this review helpful? Yes 4
Fort Salonga, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I traveled to Cleveland to celebrate our 20th Wedding Anniversary last year (we've always wanted to visit the Rock and Roll Hall of Fame). We figured we'd do it in style so we stayed at our very first Ritz-Carlton. We were so glad we decided to splurge. Now keep in mind, this is likely to be one... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Top Contributor
63 reviews 63 reviews
63 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

i stayed for a night at this hotel on a recent trip. The hotel is simply perfect in many ways: - The rooms are very spacious and very well lit with all the modern amenities for a five-star hotel of the calibre of the Ritz. The coffee in the room is excellent. - the rooms overlook the water canal. -... More

Was this review helpful? Yes 1
bux1
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just spent the weekend in Cleveland at the Ritz. It was worth the splurge to stay on the club floor--extensive snacks, breakfast even heavy apps at dinner (it was enough for a meal) and all the drinks you could ask for. The bed was heavenly and I love that the hotel is located close to so many fun things! Will... More

Was this review helpful? Yes 1
Gurnee, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was the class A+ ellagant stay. The doorman was very welcoming as was the front desk.We visited the Horseshoe casino while there and the only complaint was the walk through the mall to get there from the hotel.The room was spotless and very nice. We would for sure go back to this fine hotel. Service was A+

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear Susan S Thank you for your excellent review of our service and The Ritz-Carlton, Cleveland. We so appreciate you taking the time to provide us with this valuable gift. I am so happy you enjoyed your Cleveland visit and we look forward to welcoming you back. I will share with our world class team of Ladies and Gentlemen. Warm... More

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Cleveland #3 Romantic Hotel in Cleveland #4 Family Hotel in Cleveland #4 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
Number of rooms
205

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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