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All 33 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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Ranked #3 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Josiah S
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376 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Probably great for business uses, but as a destination for a couple vacationing, not the best. The only other Ritz-Carlton I've stayed in was in Jakarta, but the Cleveland Ritz doesn't even match the standard room in the Marriott in Manila, Philippines! The rooms were clean, the staff was kind, but there wasn't any extra splash that let you know... More

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Bellevue, Washington
Top Contributor
77 reviews 77 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the Ritz in Cleveland for one night. The rate was great as we booked it through the Horseshoe Casino website. The hotel is connected to the Tower City Shopping Complex, I understand is a renovated train station. The lobby was nice but was small for a high end hotel. The parking garage is not in the best... More

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Spotsylvania, Virginia
Top Contributor
57 reviews 57 reviews
29 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

I like the Cleveland Ritz Carlton. My wife, son and I stayed there for three nights for an anniversary, baseball, Rock 'N Roll Hall of Fame trip. Like the City of Cleveland itself, it works hard to project a positive image, but a few issues are clearly visible. The location is great. It is a short walk to the baseball... More

Was this review helpful? Yes 3
Novato, California
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed 4 nights in late June. Room was fine, as you would expect for these rates. However, there was only one functioning elevator for the duration of the stay, with no explanation nor apology provided. Also, service in the Muse dining room (dinner and breakfast) was very slow. And, even though slow, a standard breakfast came... More

Was this review helpful? Yes 1
Detroit, Michigan
Top Contributor
53 reviews 53 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights on a comped offer from Horseshoe Cleveland. Our first impression of this hotel was great, it was beautiful and the staff were very friendly upon check in. In fact, every employee we encountered during our stay was wonderful. The room was clean, spacious, and stayed cool despite the 80+ degree temperatures outside. The hotel... More

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Ljubljana, Slovenia
Top Contributor
89 reviews 89 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel almost looks a bit misplaced. The entrance is confusing but the quality and service confirms the promise of the Ritz name. If you have to be in Cleveland, this is probably THE place to stay.

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Ponte Vedra Beach, Florida
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In Cleveland on business, but it's my home town....hadn't visited downtown in many years...was astounded at how well the city looked and felt....great vibe....lots happening ......young people all over town....the hotel was superb...perfect location....wonderful staff....14th floor (club level) was great......bar and restaurant were terrific......within walking distance of many attractions

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New York City, New York
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My sister and I stayed here so we could see a show at the Quicken Loans Arena next door. We were able to walk through the mall and down to a tunnel that takes you to the arena. It was very convenient! Also, we had a beautiful view of the water from our window. I would urge the hotel to... More

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Durham, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were recently here on a business trip. It is a beautiful old hotel. Rooms nicely appointed and super comfortable beds. Service was top notch. The only issue we had was our room was not ready when we arrived, but they handled the problem very well. We also ate there with our conference. Food was excellent. Dinner buffet was phenomenal.... More

Was this review helpful? Yes 3
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Ritz-Carlton in Cleveland is A1. Clean and comfortable, non-smoking, with friendly, attentive staff. Conveniently located, as past of the Shops of Tower City Center and the Horseshoe Casino. Only thing is for smokers, there should be some outdoor area to sit.

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Cleveland #4 Family Hotel in Cleveland #4 Romantic Hotel in Cleveland #7 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
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