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All 33 Cleveland hotels

The Ritz-Carlton, Cleveland

4.5 of 5 Hotel   |   1515 West Third Street, Cleveland, OH 44113
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The Ritz-Carlton, Cleveland
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84%
Ranked #3 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Susan S Gurnee, Illinois
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393 people have reviewed this hotel

Traveler rating
    232
    98
    38
    12
    13
See reviews for
57
148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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English first
Gurnee, Illinois
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was the class A+ ellagant stay. The doorman was very welcoming as was the front desk.We visited the Horseshoe casino while there and the only complaint was the walk through the mall to get there from the hotel.The room was spotless and very nice. We would for sure go back to this fine hotel. Service was A+

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Columbus, Ohio
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

I'm biased, since it truly is a home away from home. I've stayed here, literally, hundreds of nights over 20+ years. The service remains wonderful. Rooms are nice. Lobby bar has always been a favorite. Clientele has changed a little with opening of nearby casino, but it is still an excellent hotel. Cleveland's finest.

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Carmel, Indiana
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After visiting most of the Ritz Carltons on the east coast, I'm extremely happy that at least one of them still has the old world charm feel to it. The check in process was quick and thorough and the room was quite spacious and lovely. Location is prime to the interstate. While we didn't explore all of their facilities, the... More

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Columbus, Ohio
Top Contributor
89 reviews 89 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Typical Ritz with friendly and outstanding service. Our Club floor room had a lake view and was large and spotless. Food and concierge service in the lounge was delicious and sufficient enough that we had most meals there. Location is wonderful downtown. Exercise facility compact but well equipped.

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Mississauga, Canada
Top Contributor
76 reviews 76 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We arrived Saturday night to be met by an extremely courteous doorman who right away got our bags from our vehicle and had the car conveniently parked. Hotel is in a convenient location and very clean staff is extremely friendly and helpful. Once we were in our beautiful room we ordered room service food was excellent and we had a... More

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Chappaqua, NY
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

This Ritz Carlton is very nice. What sets it apart from other hotel choices here is the fantastic Ritz service. Friendly, helpful, and always attentive makes one feel at home immediately. The club level added to the experience, and was well worth the extra cost. The fine breakfast, afternoon appetizers and beverages, including champagne make it feel like home (if... More

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ohio
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Everyone here is World class. The hotel is a grand old icon. The rooms perfect. And is the whole staff. From the valet to check in everyone here treats you like an old friend. Can't say enough about this property.

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Chester, New Jersey
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stopped in for a short stay while visiting the Rock N Roll hall of fame as part of a road trip. We were treated very well by the staff and our suites were very nice. Although the hotel could use a little upgrading in terms of furnishings etc (there were stains on all of our sofa's)... More

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear BucketList07853, Wow and thank you for such a wonderful review! Thank you for the recognition of our Ms. Alice, Ms. Amy and Mr. Demetrius and our Ladies and Gentlemen. I am so fortunate to have a fabulous team and so delighted that they took such genuine care. I hope you enjoyed your time in our fantastic city, Cleveland. I... More

Tecumseh
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Ritz Carlton, Cleveland for two nights. The hotel is old, but immaculately clean. The rooms were pretty large and bright, lots of sunlight. They give you plenty of personal items, like lotions, shampoo, even a toothbrush and paste, shavers. They give you an abundant amount of washcloths and towels. I love not having to ask for... More

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear TecumsehKathy, Thank you so very much for your kind response and feedback. I am honored to work with such an amazing team of Ladies and Gentlemen! I love that we have anticipated your needs as we truly want to ensure your comfort. Please know we look forward to welcoming you back. Warm regards, Kelly More

Michigan
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton is our preferred hotel every time we visit Cleveland, it never disappoints! The rooms are nice and beds comfortable. It is within walking distance to many downtown dining establishments and activities, also close proximity to the Horseshoe Casino.

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Kelly S, General Manager at The Ritz-Carlton, Cleveland, responded to this review

Dear DiamondPlus, What a wonderful review and thank you so very much. I will be delighted to share with our Ladies and Gentlemen. We all appreciate your loyalty and look forward to having you return. I look forward to meeting you. Warm regards, Kelly A. Steward More

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Additional Information about The Ritz-Carlton, Cleveland

Address: 1515 West Third Street, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — The Ritz-Carlton, Cleveland 4.5*
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Also Known As:
The Ritz-Carlton Cleveland Hotel Cleveland
Cleveland Ritz Carlton
Ritz Cleveland
Ritz-Carlton Cleveland
The Ritz-Carlton, Cleveland Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Luxury Hotel in Cleveland #3 Romantic Hotel in Cleveland #4 Family Hotel in Cleveland #5 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The epitome of Midwestern hospitality and the only downtown Cleveland hotel to receive a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 205 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in MUSE and Lobby Lounge on 6; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions ... more   less 
Number of rooms
205

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  • At what time does the pool open each day?

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