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All 35 Cleveland hotels

Renaissance Cleveland Hotel

4.0 of 5 Hotel   |   24 Public Square, Cleveland, OH 44113
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Ranked #23 of 35 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 1 week ago
Stacy H Dearborn Heights, Michigan
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690 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vermilion
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My Friends and I were looking for a nice place close to the Casino. The location was great. The room on the other hand was very hot. No refrigerator, no blow dryer, no coffee maker. I know the hotel is old but a blow dryer is a basic of a Hotel. The lobby was beautiful and I guess I was... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Rosey and thank you very much for taking the time to post. Please accept our sincere apologies for any disappointment while visiting. Full sized hair dryers are actually hanging in the closets of all guest rooms. We apologize that you were not aware. We're truly sorry for any and all issues including the temperature challenge, and we hope that... More 

Dearborn Heights, Michigan
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The husband and I took a couple days off to visit the Rock and Roll HoF. We made our reservations based on my husband's previous business trip here. We weren't disappointed. The interior of the hotel was grand, gorgeous and very clean. The staff was helpful, friendly and not intrusive. The access to things around is extremely convenient....you really don't... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Stacey and thank you so much for visiting. We appreciate you taking the time to post and of course all your valuable feedback. We apologize that you were disappointed in Sans Souci and wish that we had additional information on what menu items you experienced. On behalf of our entire team, we thank you and we hope to see... More 

Columbus, Ohio
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very attractive, historic hotel in downtown Cleveland. The lobby is magnificent looking. The rooms are on the small side, which is not uncommon for a hotel of this vintage. Everything seemed to be clean and well maintained. The staff was highly courteous. The problem with historic hotels is they sometimes have historic HVAC systems and that is... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Keith and on behalf of our entire team, we apologize for the HVAC issues you note in your review. You are correct that along with our grandeur and elegance of a time gone by, being a nearly 100 year old property means facing a few quirky challenges such as an older HVAC system that we are constantly working to... More 

Pittsburgh
1 review
5 of 5 stars Reviewed 1 week ago

Had a fantastic visit to Cleveland thanks to our decision to stay at the Renaissance. Not only is the hotel fabulous but is also connected to a walkway that offers stores, restaurants, a casino, and a connection to Quickens Center without ever stepping foot outdoors. I absolutely will stay here on my next visit .

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hi Doug and thank you so much for choosing to stay with us! Five stars is exactly what we like to see. We appreciate you taking the time to write your review and we look forward to your next visit - glad to hear you will be returning. Thank you once again. More 

Indianapolis, Indiana
Top Contributor
94 reviews 94 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a very elegant classical hotel with a great modern feel. The beds were very comfortable and the room layout was very nice. The Stadium and the Rock'n Roll Hall of Fame is within walking distance (8-10) blocks. Also lots of great places to eat in the neighborhood. The staff was great and very helpful when my magnetic key... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

FIVE STARS - why thank you! We certainly appreciate it and we hope that you'll visit again very soon. Until then, safe travels always. More 

Columbus, Ohio
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I must say this is probably the best hotel I've ever stayed at. From the moment pulling up in Valet, my wife wife and daughter were greeted in a professional manner. We were immediately asked if we needed help with our luggage where we declined, as we were only staying one night and had two bags. Valet directed us to... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and greetings from Cleveland! Thank you so much for visiting us and for taking the time to post about your experience. We very much appreciate all the wonderful compliments and are thrilled to hear that you all enjoyed your time here. We hope to see you again very soon. More 

North Canton, Ohio
Top Contributor
58 reviews 58 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Enjoyed a wonderful room on NYE. The room was beautiful and well laid out. Large tub and double sinks were separate from the glass shower and toilet which is always nice. The king bed was so comfortable! The small fridge and sink by the entry were a great addition along with the walk in closet. There was a large desk... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and Happy New Year! Thank you so much for choosing to stay with us on your recent visit. We very much appreciate the glowing FIVE STARS, and of course your many compliments. Thank you once again and please visit us again on your next trip to Cleveland! More 

Hartsburg, Missouri
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older hotel in the grand tradition that has been very nicely redone. Reminded us of the Palmer House in Chicago. The staff was awesome - especially in the restaurant. We had a large room on the 11th floor with a great view of the city. Bed was very comfortable. And what a location! A $2.25, thirty minute... More 

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello George and thank you for posting. We are thrilled to hear that you enjoyed your time with us. We agree that there are many wonderful conveniences as a result of our location here on Public Square. We're happy to hear that you experienced so many area attractions here in Cleveland. Thanks once again for taking the time to post... More 

Kutztown, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was conveniently located, staff members were very friendly and professional. I was there for a conference and enjoyed my staff. The restaurant had oversized, comfortable seats at the bar which were unique to me! The room was spacious and the bed was very comfortable. The view from my room was to a indoor courtyard view of the pool.... More 

Was this review helpful? Yes 2
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings and thank you for posting. We very much appreciate the glowing five stars and we definitely apologize for any issues with our HVAC system. Obviously being nearly 100 years in age, our beautiful historic property does pose some unique challenges that we are always seeking to improve and our HVAC system is definitely one of those items. We appreciate... More 

charlottesville
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It is the perfect location. Accessed easily by car or city tram from the airport allowing you to never be exposed to the winter elements. Attached to a mall, casino and allowing inside walkways to the local sports arenas it couldn't be easier. The rooms are extremely comfortable and clean. The staff and locals are pleasant. This hotel can be... More 

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello from Cleveland and THANK YOU for taking the time to post such a wonderful five star review. We love hearing from all guests, and we're thrilled to hear that you enjoyed your time with us. Thank you for choosing to stay with us on your recent visit and we hope you'll return again very soon. Happy New Year and... More 

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Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
Number of rooms: 491
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Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio
Hotel Style:
#6 Luxury Hotel in Cleveland
#16 Business Hotel in Cleveland

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