We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Cleveland Hotel

4.0 of 5
Hotel website
Hotel deals
Hotel packages
24 Public Square, Cleveland, OH 44113
Special Offer
Calling all Baseball Fans
Renaissance Cleveland Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #21 of 35 Hotels in Cleveland
A recent review
5 of 5 stars reviewed yesterday
riverrose Grand Rapids, MI
Write a Review

730 reviews from our community

Traveler rating
    205
    268
    142
    82
    33
See reviews for
108
194
47
254
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (730)
  • Mar-May only
    (172)
  • Jun-Aug only
    (219)
  • Sep-Nov only
    (208)
  • Dec-Feb only
    (131)
All months
Grand Rapids, MI
Top Contributor
59 reviews 59 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our non-profit group stayed here for our barbershop convention. Check in was fast and friendly. Check out was easy, as we were able to use the express checkout thru our TV. The decor was nice and seemed very clean. I liked the chandeliers and stairways, and fountain. The rooms was nice, but not as big as I would have liked... More 

Was this review helpful? Yes
Cincinnati, Ohio
Top Contributor
95 reviews 95 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have enjoyed many stays at this Renaissance. It has a great location on public square. It's an older building, with some it has a great location on public square. It's an older building, with some annoying quirks, but we have grown to appreciate the hard-working staff that will go out of their way to make your stay memorable. maintain... More 

Was this review helpful? Yes
Cleveland
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife an I stayed last week. Mew had a very spacious King room on the 11th floor. The room was very clean. The bathroom was as well. Check in was a breeze and took only about 2 minutes. Great place downtown and very convenient to shopping, restaurants, and the casino. Only drawback...$27.00 to self park is excessive.

Was this review helpful? Yes
Westerville, Ohio
Top Contributor
67 reviews 67 reviews
11 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you want fancy, new features, this is not the hotel for you. It's nearly 100 years old and nicely preserved. There are opportunities for renovation (the bathrooms especially), but our room was very nice. It's a short walk to Progressive Field on Quicken Loans; you can cut through the tunnels of Tower City, which is a nice shopping/dining complex.... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you once again for offering a review of your visit. We're happy to hear that your stay with as enjoyable as your time at Sans Souci. Thank you once again and please visit soon! More 

New York City, New York
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My stay at Renaissance was underwhelming relative to what my company paid. The room was very tiny for price with a small window overlooking the roof of another building. Plusses: better quality towels than average, good water pressure in shower, 1875W blow-dryer, convenient for convention center. Room decor and size were below average. There was nothing about my stay here... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you very much for visiting. We hope the conference was a success for you and your group. Please accept our sincere apologies for not offering a more stellar experience while visiting. Our historic property is unique in that each of our 481 guest guest rooms are entirely different in both size and layout. We apologize that you... More 

Westlake, Ohio
2 reviews
3 of 5 stars Reviewed 1 week ago

Standard room for two days with three peoplle. Convention every year done this way with three or four people charged on credit card. Two people checked in on Fri. Has all three names. Sat. The third person is told reservation has been cancellled! What? She's in with us. Problem solved. But we see you are all staying 3 days....NO!. Fixed... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you very much for taking the time to post. We are sincerely sorry for the issues you note here and should you wish to speak with our executive team, we encourage you to please email us at rencleveland@renaissancehotels.com so that we may assist. We are truly sorry and wish that your experience had been more positive. Thank... More 

Newport News, Virginia
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hmmm interesting place. My first thought upon getting to my room floor was creepy. Hallways were darkish and somewhat confusing. The room was pretty small. No refrigerator or microwave. I think the 80s elementary school lever toilet really took the cake. The host crew and cleaning crew were great. The gym was nice. Food was good. It turned out to... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Peachy and thank you for visiting during your leadership conference. We appreciate the kind words about your visit and also would like to apologize for any disappointment. We hope that the overall experience was positive and that you'll be visiting again soon. Thank you once again for visiting Cleveland. More 

Pittsburgh, Pennsylvania
Top Contributor
253 reviews 253 reviews
62 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here 5 nights as part of our annual conference AISTech. The staff was all very friendly, from bellmen, bartenders, front desk personnel, housekeeping and especially the ladies in the concierge lounge. They were super. The lounge had great breakfast offerings and was lovely. My room on the twelfth floor was spacious and comfortable. I can't think of any unpleasant... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Lori and thank you very much for posting! We appreciate you visiting and are happy to hear that your five day experience was a positive one. Thank you once again and yes, we also look forward to your next visit. Safe travels! More 

Oceanside, CA
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location in Cleveland. Close to the main train line as well as restaurants and ball parks. It is an older hotel with a lot of history. Unlike newer hotels, the rooms will be smaller but they are still very functional and decorated nicely. The real gem of this hotel is Tonda, who works in... More 

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and greetings from downtown Cleveland! We thank you for taking the time to post and appreciate your many comments. Please note that actually due to the historic nature of our hotel, and the many refurbishments throughout the years, each of our 491 guest rooms are entirely unique in both size and layout. No two rooms are alike! Thank you... More 

Jacksonville, Florida
Top Contributor
63 reviews 63 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was only here one night but was not particularly impressed by the hotel. The rooms are small and outdated, especially the bathrooms. The bed was lumpy as well. I went to the concierge lounge and thought it was average. Overall, this is an underwhelming Renaissance property. I would not return.

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you for choosing to stay with during your recent visit to Cleveland. We're terribly sorry to hear that you were underwhelmed by your stay with us here on Public Square. Obviously it's always our goal to assure a positive wow factor for all our guests. On behalf of our entire Renaissance Cleveland team, we sincerely apologize. Once... More 

Travelers are raving about these Cleveland hotels

Questions? Get answers from hotel staff and past guests. Ask a question

219 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (193)
Viewed
View from room (10)
Viewed
Room/suite (64)
Viewed
Hotel & grounds (38)
Viewed
Pool/beach area (9)
Viewed
Bathroom (16)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
Other (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Other (4)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay