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All 35 Cleveland hotels

Renaissance Cleveland Hotel

4.0 of 5 Hotel   |   24 Public Square, Cleveland, OH 44113
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Ranked #23 of 35 Hotels in Cleveland
A recent review
4 of 5 stars reviewed yesterday
kellyspiel
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675 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We have stayed in this hotel several times when going to Cleveland. This is a very beautiful hotel and they have done a wonderful job keeping it original. The staff is very helpful, the pool & exercise area is very nice. It is so convenient to everything downtown, it is within walking distance to everything that downtown Cleveland has to... More 

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Fort Worth, Texas
Contributor
19 reviews 19 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Great location! You have easy access to the Horsehoe casino and the mall. It just needs more security in the walkway connecting the casino to the hotel, that connecting part is open to anyone. I was a little scared when I was walking at night from the casino to the hotel. I think that if you choose to build a... More 

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Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great experience from check in to check out. This hotel is perfectly located downtown, the staff were very friendly and extremely helpful, the room was spotless, the bed was fresh and very comfortable. Even though this is an older hotel it is up to date and yet maintains its historical elegance and charm. I would definitely stay here in the... More 

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Cleveland, Ohio
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Even though we live right here in Cleveland and only 10 minutes away, I decided that I wanted to take my grandsons to a luxury hotel downtown and to do a bit of Christmas shopping. And since The Renaissance could fill both those requirements, we set off for a 2 day vacation. From the beginning, our experience met our expectations.... More 

Was this review helpful? Yes 1
Clearfield, Pennsylvania
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I had the pleasure of staying at the hotel last week-end. We were attending a wedding at the Brown's Stadium. When we drove up, the valet greeted up warmly and explained how to get the car whenever we needed it. At checkin the front desk clerk addressed us by name and asked what brought us to Cleveland.... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This hotel has a great first impression, check in was smooth and friendly and the rooms were very clean. The bed linens were soft, and the mattress very comfortable. However, there was an overwhelming peachy fruity smell, that in some of my families rooms was way too potent. Anyone with an allergy or sensitivity to smell would have walked right... More 

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Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here as part of a block of hotel rooms for a wedding. The hotel must have been filled to capacity, especially as downtown Cleveland is popular during the Christmas season AND there was at least one wedding IN the hotel last night. I called to ask for a bellhop twice and I said I was... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago

I came here for a Holiday Tea and I was disappointed with the food. I was expecting a special, fun experience but it turned out to be so ordinary. The food was tasteless, the presentation was bland & the staff was surprised when we asked for hot tea at the table. (There were carafes of coffee, & pitchers of lemonade... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Brandi and thank you very much for visiting during last weekend's Candy Cane Tea event. We've very sorry to hear that you were disappointed with the menu. Our general manager would like the opportunity to speak with you regarding your experience. Should you have a moment, please feel free to email her directly at rencleveland@renaissancehotels.com. Once again, we sincerely... More 

Fort Myers, Florida, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes this hotel is old and yes the rooms are on the small side and the views are so-so but it is very clean and a stately Grand Dame type of hotel. The bed and the pillows were very comfortable and they use real pillows not those uncomfortable little square brick things so many of the hotels are using. The... More 

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Five stars - wonderful! Thank you very much for visiting us here in Cleveland and of course for taking your time to post such a wonderful review. Thanks again and we wish you a wonderful holiday season! More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here very recently for an event. As I wall into the lobby, I could see the old but classical charm of this place. But the rooms are just so terrible and really outdated. TV was the only thing that looked fewer than 10 years old. Finding an outlet in a convenient spot was impossible. Also, if a hotel... More 

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you for visiting us here in Cleveland. We are terribly sorry to hear that your stay with us was not positive. Our general manager would like the opportunity to speak with you personally about your stay as to help offer resolution and attempt to investigate any possible mixup with your housekeeping. We are truly sorry for any... More 

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Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
Number of rooms: 491
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Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio
Hotel Style:
#6 Luxury Hotel in Cleveland
#18 Business Hotel in Cleveland

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