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All 33 Cleveland hotels

Renaissance Cleveland Hotel

4.0 of 5 Hotel   |   24 Public Square, Cleveland, OH 44113
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Ranked #17 of 33 hotels in Cleveland
A recent review
4 of 5 stars reviewed 4 days ago
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622 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
New Jersey
Top Contributor
73 reviews 73 reviews
68 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was a great hotel stay! The Renaissance is a grand old property (built in 1915) that provides a retro, luxurious feel the moment you walk in. The lobby has a very classy, high-end feel, and the attached bar makes you want to settle down with a rare scotch. Hallways are wide and long - just a completely different feel... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings from Cleveland and thank you not only for choosing to stay with us, but for taking your time to post. We very much appreciate the four stars and of course all the many wonderful compliments. On behalf of our housekeeping team, we sincerely apologize for the issue with the towels - that never should have happened and for that... More

Allen Park, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We spent two nights there in last week. The location is excellent and there is parking right there ($50 for two nights). The hotel lobby and bar areas are very nice. The rooms are very small and the bathrooms are very dated. There are older toilets, baths and showers. So if you are looking for an updated awesome room, this... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Kathleen and thank you for taking the time to post. We appreciate you visiting and were very sorry for your disappointment in your guest room layout. Please know that actually each of our 491 guest rooms are completely unique in size an layout and should you ever visit again and are disappointed, we would be happy to relocate you... More

Waterville Maine
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Perhaps it's not fair to write this review yet since I'm still staying here even though I wish I could just hop on a plane and go home. But I can't. I'm accompanying my husband on a week-long medical conference. "There's a pool, honey," he said and that did it. I agreed to leave my exciting life and go with... More

Was this review helpful? Yes 1
Cincinnati, OH
Contributor
14 reviews 14 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm a Cleveland native (now living in Cincinnati). I was in town for business and decided to make a long weekend with my wife and stay in the Renaissance. I was familiar with the great lobby and bar from my Cleveland days but had never stayed in the hotel. I booked with the Renaissance website and requested early check-in due... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello JMS and thank you not only for visiting, but also for taking the time to post. On behalf of our entire team, we are truly sorry for the experiences you note. Please know that we always do in fact make attempts to accommodate special circumstance early check-ins and late check-outs. However at times due to higher occupancy levels, we... More

Ohio
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a historic early 1900s building that is absolutely stunningly beautiful inside. . I cannot tell you how pleased that my wife and I were with our stay. We decided to stay downtown Cleveland after we were married on that day. When we checked in, we told the front desk girl that this was the first time that... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Bob and congratulations once again!! Thank you so much for choosing to stay with us for such a special occasion and also for taking the time to post. We have passed your comments directly to our general manager and she will be sure to find out which member of our front desk team made the kind arrangements. Once again,... More

chicago
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just got back from weekend stay, Stayed in room 1023. Was inside room so view was of the indoor pool. Noise from kids in the pool woke me up one morning. Otherwise, was a great stay. Hotel is old but in a grand way. Very clean and beds are great. Housekeeper's were very friendly and did a great job. Nice... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings from Cleveland and thank you for the wonderful four star review. We're terribly sorry that you were inconvenienced by noise from our pool area and on your return visit, we suggest that you request a street-facing guest room. While we can never guarantee a particular room location or layout, it most definitely can never hurt to ask. We work... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights in a queen bed room looking down on the pool. I'd agree with another reviewer on signage: I was unaware I could avoid stairs at front entrance by seeking an elevator in back, next to pricey business centre. I did see a word sign, but still wasn't sure there was an elevator in behind - past the... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you for taking the time to post such a thorough review of your stay. We appreciate the four star review and of course, we very much appreciate you choosing to stay with us while in Cleveland. Your comments specifically about Joe, have all been passed to our general manager for her review. Thank you once again. More

Philadelphia
Top Contributor
161 reviews 161 reviews
39 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This ideal downtown location has been the site of a hotel for near 200 years. This latest version has been restored and the interior is quite a treat to see. The entrances are on ground level, but the front desk is on the second floor -- old style. Check-in was efficient, but I did notice they were short staffed at... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings from Cleveland and thank you for the wonderful four star review! We're thrilled to hear that you enjoyed everything and we look forward to seeing you again soon. More

Richmond, Virginia
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is one of those hotels that makes you just feel great walking inside because it's akin to something out of a classic movie. Stunning chandeliers, arched ceilings, and rich textures punctuate the handsome lobby while a sweeping staircase deposits guests near registration. We were upgraded to an enormous suite with a full sized dining table, marbled bathroom, and all... More

Was this review helpful? Yes 2
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you for the wonderful four stars. We appreciate you visiting and taking the time to post. As for your service issues noted, we are truly sorry. Our general manager would like the opportunity to speak with you about these. Should you have the time, please email your information with contact details to rencleveland@renaissancehotels.com so that she may... More

New York, New York, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very nice lobby area with a grand bar area and a wonderful little restaurant. I was not impressed with the rooms though for the cost. No fridge in the room and a big gaudy desk/table that takes up most of the room. The bed was rather lumpy for my taste. I had a room that overlooked the atrium area and... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Carley. Thank you very much for choosing to stay with us and for taking the time to post. We are sincerely sorry for your disappointments while visiting - particularly with your guest room. Please know that each of our 491 guest rooms are totally unique in size and layout. We hope that you will in fact visit again and... More

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Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
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Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Cleveland #14 Romantic Hotel in Cleveland #16 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more   less 
Number of rooms
491

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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