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All 33 Cleveland hotels

Renaissance Cleveland Hotel

4.0 of 5 Hotel   |   24 Public Square, Cleveland, OH 44113
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66%
Ranked #18 of 33 hotels in Cleveland
A recent review
3 of 5 stars reviewed yesterday
LakeMarcoPolo Danbury, Connecticut
  • Reviews (585)
  • Photos (186)
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585 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Danbury, Connecticut
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed yesterday NEW

I recently stayed for 4 days for a friends wedding and while I love the idea of staying in a grand building with pedigree the overall experience was not special at all. Parking is $$$$, staff is lazy and rooms are a little damp and dated. The AC is not the best and they really try to up charge you... More

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Strongsville, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I want to start off by saying the room was very clean and spacious. The fact the room had two queen beds and then the most comfortable pull out sofa I've ever slept on was a huge plus and my favorite parts. The hotel was missing the little things that would make me consider it a luxury hotel. I could... More

Was this review helpful? Yes 1
andover, ma
Top Contributor
67 reviews 67 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed in many hotels in downtown Cleveland, but this hotel is truly outstanding. The location is terrific and, because transportation is free to most of downtown venues, very convenient. The shuttle stops in front of the hotel. The hotel is part of the historic Terminal Tower, which is fun to explore. The hotel lobby is stunning -- marble... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings and thank you so very much for the glowing five stars and the wonderful compliments. We appreciate all of the positive feedback. Please note that we do have a limited amount of in-room refrigerators available on a first-come first-served basis. On your next visit, please make this request at the time of booking or check-in and if available we... More

Fremont, Ohio
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at the Renaissance on Friday June 13. I had requested a high up room overlooking Public Square. We were checked in by a pleasant young man who said we have a nice king room for you overlooking Public Square as you requested. Great! Even better it was on the 12th floor, one of the Club... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you so much for visiting! Congratulations on successful experience this past Friday the 13th - lucky is correct! We very much appreciate the five stars and we look forward to your next visit into the city. Thanks again. More

Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The intercontinental in Cleveland was a bit of a let down for me. The area: This hotel is located right in the heart of downtown Cleveland, 1 mile away from the Rock and Roll Hall of Fame & Museum, and approx. 1/2 mile from Progressive Field. The hotel's building is also connected to a casino which has a major bus... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Michael and thank you very much for taking the time to post. We're very sorry to hear that your trip was not a greater success. Regarding your guest room, please note that due to the historic nature of our property - no two rooms are alike in either size or layout. We apologize that you were not happy with... More

drgoldin90
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

we were in Cleveland this weekend for a wedding and booked a room at the Renaisasance Hotel. It was well situated for both sightseeing and the wedding venue. A short walk away was a free bus to the science museum and the Rock and Roll Hall of Fame. The hotel has a rustic "older" feel to it. The room was... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you so very much for the wonderful five star review! We appreciate you staying and are thrilled to hear that your stay was so enjoyable. Thank you again and we hope to see you again soon. More

Liberty Township, Ohio
1 review
3 of 5 stars Reviewed 1 week ago

We are currently in Cleveland for the next 2 days...for business & a funeral. We checked in...we were told the hotel was at 22% occupied. I wonder then WHY did we get a small room with a view of a lower roof? Wouldnt it be a great time to WOW a customer? Give them a room with a view of... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you very much for choosing to stay with us. First and foremost, we're very sorry for the partial nature of your visit. Here at Renaissance Cleveland Hotel, our guest rooms are assigned taking into consideration a number of factors. We're terribly sorry that you were disappointed with your accommodations. Actually each of our 491 guest rooms are... More

Wadsworth, Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful weekend at the Renaissance. The staff was excellent! The hotel has real class old charm you don't find in newer hotels. The room was fantastic thanks to Sylvia Croom and her staff. The complimentary amenities were way beyond our expectations. I would recommend this hotel to anyone staying in Cleveland. My wife and I will never... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Dwagner, wow! Thank you so very much for the glowing five star review. We are always thrilled when guests such as yourself choose us for such a special occasion like an anniversary. We feel privileged that you were here to celebrate with us and hope to see you again very soon. Safe travels. And on behalf of our entire team... More

PA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

The architecture and chandeliers are magnificent. The room I stayed smelled bad, to the point I woke up to the smell of feces at one point. Then I realized that somehow the bathroom activities somewhere else were in communication. I did not need an alarm that day. The room was also sticky, poorly cleaned and had a smell independent of... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Wingeddiamond, thank you so very much taking the time to write. We are very concerned about your experience and should you have the time, our general manager would like the opportunity to speak with you directly. If possible, please email rencleveland@renaissancehotels.com with your contact information so that she may write back. On behalf of everyone here, we truly, are sorry... More

Half Moon Bay, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful, elegant hotel, large charming rooms with city view. It reminded us of Europe. it was fun & easy to take the train from the airport which stops almost at the hotel's doorstep in the adjoining mall. The breakfast staff at the hotel dining room were very friendly and accommodating. Great location. We loved our stay in Cleveland.

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings drmhmb and thank you for choosing to stay with us on your recent visit to Cleveland. We're happy to hear that you had a wonderful time, taking great advantage of our premier location here on Public Square. We very much appreciate your five stars and hope that you'll visit again soon. More

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Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
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Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Cleveland #16 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more   less 
Number of rooms
491

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