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All 33 Cleveland hotels

Renaissance Cleveland Hotel

4.0 of 5 Hotel   |   24 Public Square, Cleveland, OH 44113
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66%
Ranked #18 of 33 hotels in Cleveland
A recent review
4 of 5 stars reviewed 2 days ago
Jessica B
  • Reviews (598)
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598 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel has great "bones" and tons of potential, but it desperately needs an update. The lobby carpet, furniture and decor are dated and crying out for a professional interior designer to give it some TLC. Love the ultra-wide hallways - you just don't see these huge halls with tons of millwork anywhere else. We stayed at another historic hotel... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Jessica. Thank you for visiting Cleveland and for choosing to stay with us. We very much appreciate you taking the time to offer your feedback on renovations. We have passed all comments directly to our general manager for her review. Please know that should you return in the future, hair dryers are located in the velvet pouch, hanging in... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 2 days ago NEW

Unfortunately, this grand old dame is more old than grand. She is very old and is showing her age in many areas. The bathroom door in our room was painted so many times, it had lost most of the definition in the paneling. The hallway could have done with some repairs to moldings. The layout is odd, with the lobby,... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Karen and thank you not only for choosing to stay with us, but also for taking the time to post about your experience. We sincerely apologize for any and all disappointments while visiting. Our general manager would like the opportunity to speak with your personally about your visit. Should you be interested, please email her at rencleveland@renaissancehotels.com with your... More

Michigan
Top Contributor
59 reviews 59 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is beautiful. You will be impressed walking in and around the hotel. The location is good. You can walk (without going outside) to shopping (Tower city center) and other attractions. The hotel room was okay, even good, but the problem was the walls are paper thin. Literally the guy in the next room coughed & you would've thought... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Happy and thank you not only for visiting, but for taking the time to write your review. We appreciate your kind words on your experience, however we are sincerely sorry for your disappointment with the sound levels within our guest rooms. Please know that we have passed your comments to our general manager for her review. We truly apologize... More

Ironton
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Best place to stay if you are going to gamble at the Casino and leave to go to your room late. The distance from the inside side door to the door of the Hotel is just straight across the front of the mall, and you do not have to walk thru it late at night, which I do not recommend... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Greetings Dewey and thank you for taking the time to post! We appreciate the wonderful five star review and we're happy to hear that your casino visit was a great success. Thanks again and we hope to see you again soon. More

Minneapolis
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago

The Renaissance is a classic old hotel with a lovely lobby, great showers, and friendly staff. Those are about the only good things I can say for it. My experience there left much to be desired. The room I was in was on the 9th floor and faced the Atrium. The room had two ancient below-the-window air conditioners that had... More

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello BigG and thank you for visiting and for taking the time to post. On behalf of our entire team here in Cleveland, we sincerely apologize for the issues you experienced while visiting. Our general manager would very much like the opportunity to speak with you so that she may assist. Should you have the time, please email rencleveland@renaissancehotels.com with... More

Walbridge, Ohio
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for the Jason Alden concert at Progressive Field. It is beyond beautiful and a great location. Connected to Tower City, next door to Horseshoe Casino and within walking distance of tons of restaurants and Progressive field and the Q. The room was really gorgeous and we loved our stay. Perhaps a bit pricey but worth it when... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Jessica! Hello and thank you! Five stars and "Perfect" is just what we like to hear. Thank you very much for choosing to stay with us and we hope to see you again soon. Safe travels! More

Newburgh, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We recently stayed at this Marriott. We were in town for the Indians vs. Yankees game. While we found the location of the hotel to be convenient, we are not sure we would stay there again. It took us 30 minutes to park the car ($25.00 a night plus tax) and to get to the front desk to check in.... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello PZPJ and thank you for choosing to stay with us and more importantly for taking the time to post about your experience. We are terribly sorry for any and all issues you had while visiting. Our general manager would like the opportunity to speak with you and should you be interested, we ask that you please email her directly... More

1 review
3 of 5 stars Reviewed 1 week ago

I stayed here last month great location but when we got back to the apartment at like 2 am we tried to sleep but we heard footsteps pacing at the foot of the bed and knocking on the head board and, the toilet ran on its own. Me and my husband heard this until about 3:30 when we fell asleep

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Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello Frankie and thank you for posting. We are terribly sorry for any inconvenience while visiting however we don't completely understand your post. If you could please email out general manager directly at rencleveland@renaissancehotels.com. We are very concerned if you're stating that another guest was inside your room. Thank you again and we definitely look forward to hearing from you... More

Ontario
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff at this hotel were friendly and helpful. Help with dinner decisions (walking distance to a large number of choices) and one person took the trouble to walk me to something I was looking for. Very solicitous. The hotel is in the grand old style, clean, only drawback was that my room smelled musty. I'd give the staff a... More

Was this review helpful? Yes
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello and thank you for visiting. We appreciate all of your feedback and please know that we have passed your information to our general manager for her review. We apologize for any possible odor within your guest room. Thank you again for taking the time to post and we hope to see you again soon. More

Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a getaway weekend and fell in love with this hotel. The grand lobby, the beautiful staircases, the marble floors and fountain will make you feel transported back in time. It's truly stunning. I read reviews on here that rooms were small, but our room was quite large. I understand the comments about the thinness of the... More

Was this review helpful? Yes 1
Ami W, Guest Relations Manager at Renaissance Cleveland Hotel, responded to this review

Hello warmson, four stars - WOW! Thank you! We cannot emphasize enough how wonderful it is to hear when guests had an amazing night's sleep. We're thrilled to hear that everything was so amazing and we definitely look forward to your return! More

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Additional Information about Renaissance Cleveland Hotel

Address: 24 Public Square, Cleveland, OH 44113
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Cleveland Hotel 4*
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Also Known As:
Cleveland Renaissance
Renaissance Cleveland Hotel Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Luxury Hotel in Cleveland #14 Romantic Hotel in Cleveland #16 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
This sophisticated downtown Cleveland hotel is located on Public Square and is connected to Tower City Center's exclusive boutiques, restaurants and cinema. Within walking distance to Progressive Field, Quicken Loans Arena and the Rock & Roll Hall of Fame, the Renaissance's luxury hotel features vaulted ceilings, high arched windows and a beautiful marble fountain. A city landmark, the iconic Renaissance Cleveland Hotel was built in 1918 and its architecture reflects Cleveland's unique style and rich history. Plush, spacious, newly renovated rooms with well-appointed and upscale amenities await guests at this luxury hotel. Experience Sans Souci, serving guests award-winning cuisine for breakfast, lunch and dinner. Perfect for conventions and wedding receptions, the Renaissance Cleveland Hotel offers an abundance of elegant event space and a magnificent Grand Ballroom. Discover Cleveland's landmark social and business address at the Renaissance Cleveland Hotel. ... more   less 
Number of rooms
491

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