We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Renaissance Cleveland Hotel

Hotel website
Hotel deals
Hotel packages
24 Public Square, Cleveland, OH 44113
Special Offer
Book early and save 20%!
Book on
TripAdvisor
Trusted partner. We work with Renaissance Hotels to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Renaissance Cleveland Hotel
View Map
Add Photo Write a Review

871 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Middle West
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Have you ever felt like right when you get to the hotel, you're not getting what you've paid for, but much, much less? When you get to the Renaissance Cleveland, you'll likely find that to be the case. Then, you'll be nickeled and dimed at every possible turn. After which, you'll be unable to PAY for a snack once the... More 

Helpful?
Thank SquarePocket
Texarkana, Texas
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great location, Tower City on the lower floor through the tunnel, Horse Casino, walking distance 3 min walk, Bartendar Shawn was awesome, as well as the front desk clerk Tamarra. The beds sleep amazing, be sure to request and outward room so you have access and control of your heating element. The rooms inboard are heated by the Atrium Room.... More 

Helpful?
Thank travelman8181
2 reviews
1 of 5 stars Reviewed 3 days ago NEW via mobile

I am a loyal Marriott traveler, so this is a disappointing experience. The hotel is very dated and doesn't appear to be in the safest area. Always seemed to be people off street hanging in entry area and lobby bathrooms were kept lock and required room key to use. Bar staff were not friendly. Felt like we were bothering the... More 

Helpful?
Thank christy12568
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear christy12568, Please except our apologies for the disappointing experience. We are equally disappointed that your stay did not live up to your expectations. It is important to us that our guests feel secure and we appreciate your feedback on this matter. We have shared your comments regarding the service you received in our bar and have taken immediate steps... More 

North Ridgeville, Ohio
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

i booked this hotel for our 32nd Anniversary, not expecting what we got! We got tot he hotel, we were able to check in early, we heading up to our room on the 8th floor and walked through the french doors. We both looked at each other and started laughing, we thought what the heck, this is our room? Yes... More 

Helpful?
Thank uliej1963
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

I stayed last night and had an amazing experience. Mathew at the front desk was not only friendly and very helpful but really went the extra efforts to help us find a breakfast place and accommodate our traveling needs. Eating our breakfast at your place here far surpassed our expectations. We spent a very long afternoon as it was a... More 

Helpful?
1 Thank Kerri H
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Kerri H, You have no idea how much we appreciate your comments. Thank you for recognizing these outstanding ambassadors and for sharing how much you appreciate the sincere service they provided you. It is a pleasure to work in a business where the majority of your co-workers are simply good people who care about others. Please return soon. It... More 

Pittsburgh
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Mr. Matthew at front desk, Ms. Shirley and Mr. Kevin in the restaurant were the very best . All three were exceptional and made our stay in Cleveland super. Thanks for the above and beyond service. We truly appreciated everything you did. Can't wait to come back and see you all again.

Helpful?
Thank doddel
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear doddel, How very kind of you to take the time to recognize Matthew, Shirley and Kevin. They certainly appreciate your compliments, as do I. It was our pleasure to have you as our guest and we look forward to your return. Sincerely, Steve G., General Manager More 

New York City, New York
Level Contributor
91 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Renaissance Hotel is past its prime but she is still a grande old dame. Yes, the place is a little old, a little tired, and yet somehow not bad. The rooms are small-ish, kind of dark with little daylight, with nice-enough furnishings and decor, at a reasonable price. The nearby Ritz Carlton is obviously nicer but also about twice... More 

Helpful?
Thank AMAigner
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear AMAigner, We are pleased that you will be back and that you appreciate our grande dame. It is important to us that we maintain this beautiful building and provide our guests with a clean and comfortable experience. We are in the process of planning a renovation which we are certain will take care of some of the condition issues.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in the perfect location, walking distance to plenty of restaurants, bars and the horseshoe casino! We were very happy with the clean updated room and the bed was very comfortable, also a view of the lake. When I got home from my stay at the Renaissance I realized I had left my jewelry bag in the room...... More 

Helpful?
Thank Stephanie J
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Stephanie J, Thank you for sharing your positive experience! We are so pleased that you found our location convenient and that your room was clean and comfortable. Thank you also for sharing your experience regarding your jewelry. It was our sincere pleasure to have the items returned to you and are delighted that you were happy with how the... More 

toledo
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I was in town for a dance competition 1/22 - 1/24 and was dreading the trip to cold Cleveland. Upon arrival, we were greeted by valet that was very courteous and prompt as well as taking extra care of our baggage when loading them onto the cart. Priscilla checked us in and she was amazingly friendly, understanding and accommodating. Our... More 

Helpful?
Thank melrondondall
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear melrondondall, We LOVED having you as our guest and hearing about the wonderful service you received from Priscilla, Tierra and John. It is important to us that we do our best to individualize each of our guest's experiences. It sounds like Priscilla was quite successful! Thank you for the wonderful comments regarding your guestroom and the comfortable bed and... More 

Hudson, Ohio
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location and quaint hotel. Connected to casino and close to top restaurants, the Q, and Progressive Field. It's an older Renaissance, so don't expect a modern-looking hotel. Staff is very friendly and helpful. Will definitely stay here again. Three complaints: (1) Only complaint would be the rooms that face the atrium. Kids are in there very early in the... More 

Helpful?
Thank Ledzep8
Steve G, General Manager at Renaissance Cleveland Hotel, responded to this review

Dear Ledzep8, Thank you for staying with us and for your wonderful review. We are pleased that you found our historic hotel to be charming and the staff to be friendly and helpful. We appreciate your feedback regarding the noise and the fitness center. Please know we are working on corrective steps to rectify these shortcomings. We hope to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

245 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (200)
Viewed
Room/suite (66)
Viewed
View from room (11)
Viewed
Hotel & grounds (40)
Viewed
Pool/beach area (9)
Viewed
Bathroom (16)
Viewed
Dining (7)
Viewed
Business center/function rooms (1)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Business center/function rooms (11)
Viewed
Room/suite (12)
Viewed
Pool/beach area (1)
Viewed
Dining (6)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cleveland hotels
0.4 mi away
The Westin Cleveland Downtown
0.4 mi away
Metropolitan at The 9
Metropolitan at The 9
#1 of 37 in Cleveland
4.5 of 5 stars 340 reviews
0.2 mi away
Hyatt Regency Cleveland at The Arcade
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Inn Express Cleveland Downtown
0.1 mi away
The Ritz-Carlton, Cleveland
0.3 mi away
Residence Inn Cleveland Downtown
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay