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All 34 Cleveland hotels

Hyatt Regency Cleveland at The Arcade

3.5 of 5 Hotel   |   420 Superior Ave., Cleveland, OH 44114
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Ranked #22 of 34 Hotels in Cleveland
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A recent review
4 of 5 stars reviewed 2 weeks ago
Becky W Louisville, Kentucky, United States
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576 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Cleveland at The Arcade
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Louisville, Kentucky, United States
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a beautiful room at the Hyatt in Cleveland that overlooked the Arcade, a nineteenth century shopping mall. The room was not large but well arranged and suited our needs perfectly. The service, on the other hand, was well below Hyatt expectations. The server at breakfast was bored and uninterested and the valet staff just simply seemed to be... More

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Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First time in Cleveland and we spent the night at this Hyatt property. This is a beautiful hotel in the heart of downtown Cleveland. We walked to the baseball game and it was a nice walk to Lake Erie! The service was great. There was a wedding in the arcade and it was a lovely setting for a wedding. The... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Hyatt at the arcade a few times .Was there over Labour day weekend with friends , always a great location right in the heart of downtown cleveland . Many great restaurants near by as well as west 6th St which is a quick cheap cab ride away or you can walk in nice weather . The staff... More

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Santa Clarita, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are Hyatt members, so we tend to always pick a Hyatt for our travels. While Hyatts are Hyatts, this one was so beautiful and charming, it was a nice change. The historic nature of the Arcade was fascinating. We spent some time just walking around looking at the beautiful architecture and the glass ceiling (which still opens with old... More

Was this review helpful? Yes 3
HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for sharing your experience at Hyatt Regency Cleveland at The Arcade! We are thrilled to hear that you were impressed by the historic beauty and stunning architecture of our unique building. The cigar stand that you mentioned actually is used as a coffee bar most mornings, and we also use it as a bar when we host weddings... More

1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I only stayed one night at this hotel, but the experience was excellent. We booked through Priceline and got a great rate but only for a double bed. We asked for an upgrade at check-in, and were given a king sized bed for the same rate. We were on the 6th floor away from the Arcade and... More

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HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for taking the time to share feedback about your stay at Hyatt Regency Cleveland at The Arcade. We’re happy to hear that you enjoyed the beautiful architecture of our historic building, and were impressed by our friendly staff and convenient location. We hope to welcome you back for your next visit to Cleveland! More

Nelson, New Zealand
Top Contributor
53 reviews 53 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Yes, we wanted somewhere within walking distance of the Rock 'n Roll Hall of Fame. We chose this hotel because of the historic arcade. It seemed as good a reason as any. The arcade is very impressive, although you don't have to stay in the hotel to visit it during business hours. The desk staff were genuinely friendly and helpful,... More

Was this review helpful? Yes 1
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were upgraded to the hospitality suite! The room was awesome, the bed was very comfy, and was very nicely appointed. Love the modern style in the room and the old fashioned arcade outside. Our room was very quiet even though we had an arcade entrance room. The arcade is beautiful. The staff at the hotel were very pleasant and... More

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HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for sharing your experience at Hyatt Regency Cleveland at The Arcade. We’re happy to hear that your enjoyed our historic building, helpful staff, and upgraded guestroom. We appreciate your feedback, and hope you’ll join us again for your next stay downtown! More

Knoxville, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in a suite for my sister's bridal shower. The location was excellent (within walking distance of lots of restaurants and bars). The suite was very roomy and comfortable- a king sized bed, kitchenette, plenty of seating. We also had an adjoining room with 2 double bed and a bathroom. The beds were comfortable, and the bathrooms were clean.... More

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HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for sharing feedback about your stay at Hyatt Regency Cleveland. We are thrilled that you enjoyed our ideal location, spacious guestrooms, and superior service. We take pride in providing an exceptional guest experience, and are happy to have been able to make your visit special. We hope to welcome you back for your next stay downtown! More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like several others, we stayed here specifically for a visit to the Rock 'n Roll Hall of Fame. The location was perfect and within walking distance to many great restaurants. The hotel was surprisingly quiet. The rooms were clean, the staff was pleasant, but parking was a bit of a hassle because of the whole waiting game. If you aren't... More

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HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thanks for sharing your feedback about your stay at Hyatt Regency Cleveland! We’re very happy to hear that you enjoyed our convenient location and close proximity to the Rock Hall, as well as our exceptional staff. We hope to provide a better valet experience for you next time, and look forward to welcoming you back to our hotel. More

Toronto, Ontario, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Hyatt Regency at the Arcade on a recent weekend trip to Cleveland / Canton. The hotel is beautiful from the outside and more impressive on the inside. Quite a few rooms face inward with a view of the gallery / main walkway of the arcade. The hotel was clean, quiet and the staff friendly. When we... More

Was this review helpful? Yes 1
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Additional Information about Hyatt Regency Cleveland at The Arcade

Address: 420 Superior Ave., Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Cleveland at The Arcade 3.5*
Number of rooms: 293
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Also Known As:
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Ohio

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