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All 33 Cleveland hotels

Hyatt Regency Cleveland at The Arcade

3.5 of 5 Hotel   |   420 Superior Ave., Cleveland, OH 44114
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68%
Ranked #22 of 33 hotels in Cleveland
GreenLeadersBronze level
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  • Reviews (536)
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536 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Top Contributor
138 reviews 138 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just a short site filled walk to the Rock and Roll Hall of Fame. Combines old world charm with perfect beds. Our room overlooked the shops on 4th street - it was quiet and convenient. There was a wedding the night we arrived - I think they put us there so we didn't hear the music at all. We checked... More

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Chicagoland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This historic building is a unique location for a hotel. The first and second floors are open to the public while the guest rooms are secured and the public cannot access them. The first and second floors have the hotel's lobby, fitness center, salon, bar and restaurant, as well as a post office, tailor, coffee bar with Starbucks, and other... More

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Growing up near Cleveland, I remember the Arcade from years ago. There use to be a chicken in the entrance that could play tic-tac-toe! To see this historical piece of architecture transform into a beautiful hotel is so wonderful! Our stay was very nice. We pulled up to the entrance on Superior Ave. ( I did come from East 9th... More

Was this review helpful? Yes 1
Columbus, Ohio
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was very friendly from the General Manager on down to every employee we met. The hotel is just old and in need of renovation.. Staff was very accomodating by providing us with a complementary cot and refrigerator at no charge. Location is really good as it is downtown near hot spots. Rooms were very spacious and hotel was... More

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Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Every year, there is an event in Cleveland and this is where we stay. Have never had any issues whatsoever and everyone who works there is friendly and helpful! Usually stay in double queen room and they are always clean. The price is reasonable for the location. Have stayed in a suite before and comparing it to the average room,... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago

Every year, there is an event in Cleveland and this is where we stay. Have never had any issues whatsoever and everyone who works there is friendly and helpful! Usually stay in double queen room and they are always clean. The price is reasonable for the location. Have stayed in a suite before and comparing it to the average room,... More

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Redding, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If you want to sleep, do not let them put you in the Arcade. Insist on the tower. The rooms off the Arcade area are subject to all the noise from the 'echo chamber' which is the Arcade. We were there on a business trip and were unable to sleep any of the 5 nights we were there. Then, to... More

Was this review helpful? Yes 1
Central Nebraska
Top Contributor
52 reviews 52 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Got this room on Hotwire and couldn't be happier! A fantastic location in downtown Cleveland close to the Rock and Roll HOF, stadiums and entertainment district. Service was impeccable as I would expect from Hyatt. All requests quickly granted and dealt with. Great bed, large room, quiet and comfortable. My only question is why hotels like this feel the need... More

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HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for sharing your feedback about Hyatt Regency Cleveland at The Arcade. We’re delighted to hear that you were impressed by our fantastic location, spacious guestrooms and superior service. We appreciate you taking the time to share your experience with us, and hope to welcome you back for your next trip to Cleveland! More

1 review
2 of 5 stars Reviewed 2 weeks ago

I am amazed the Hilton would put their name on this property. The location is wonderful but it is way overpriced for the quality. The staff was super nice, so I found it difficult to be angry at them. As stated by others the parking is expensive but I was ready for that. The hotel is old and shares it's... More

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Toronto
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I headed to Cleveland from Toronto over the most recent long weekend. We were quite tired by the time we got into town around dinner. The area around the hotel was full of people walking around, heading out for Saturday night. Franci at the front desk did a wonderful job of checking us in and making us... More

Was this review helpful? Yes 4
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Additional Information about Hyatt Regency Cleveland at The Arcade

Address: 420 Superior Ave., Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Cleveland at The Arcade 3.5*
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Also Known As:
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#3 Green Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more   less 
Number of rooms
293

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