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All 32 Cleveland hotels

Hyatt Regency Cleveland at The Arcade

3.5 of 5 Hotel   |   420 Superior Ave., Cleveland, OH 44114
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Hyatt Regency Cleveland at The Arcade
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Ranked #21 of 32 hotels in Cleveland
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 2 days ago
SwedeChris Stockholm, Sweden
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498 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The room as such was as expected, neither good nor bad. The heater was quite noisy though, and it was quite impossible to get any kind of balanced temperature. The surrounding area can be really scary outside business hours. We moved in groups and avoided going outside alone. On my walk to Starbucks around Saturday noon, people were yelling at... More

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Sacramento, California
Top Contributor
87 reviews 87 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A one night stay on our travels across the country. Very nice room, quiet, updated, clean, comfortable bed, courteous hotel staff. Located in a central location within walking distance of the downtown area. Complimentary WiFi. Self park=$23(a bit of a rip).

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Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Location was great as was check in, but other than that horrible service. Upon checking in we learned there was a private event downstairs, which was fine, but what is not acceptable is blocking off entrances/exits to paying guests of the hotel. We were very rudely stopped from walking to the elevator on a floor not even by the private... More

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Willoughby, Ohio
Contributor
14 reviews 14 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Right in a great location close to Progressive Field, Quicken loans Arena, Tower City and center of town. Also, within walking distance to Public Square. Plenty of places to dine. The hotel staff was very accommodating when we asked for directions. The room was clean, had everything we needed but the only drawback was that the satellite kept going out... More

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Vancouver
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed for 6 nights while on business in Cleveland. On arrival the room assigned was not to Hyatt standards so I asked to be moved to another room. The hotel was full that night, but I was moved to a much better room the next day. Front Office Manager Jenica went out of her way to make things better. I... More

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Springfield, Ohio
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Excellent location close to dining and entertainment. Try Noodle Cat for lunch or dinner. Catch a live show at Playhouse Square, Horse Shoe Casino is around the corner, and see the Rock 'N Roll Hall of Fame a couple of blocks away.The nachos at the Chocolate Bar on the lower level of the Hyatt are out of sight! Rooms are... More

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Toledo, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 10, 2014

The hotel is located right in the heart of downtown Cleveland-a 5 minute walk to Quicken Loans Arena, Progressive Field and several restaurants. We parked in the garage next to the hotel and it was $20 for overnight parking. Safe and secure. The hotel itself was beautiful-there was a wedding Saturday night and the Arcade was decorated nicely for it.... More

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1 review
5 of 5 stars Reviewed March 9, 2014 via mobile

We stayed at the Cleveland Old Arcade location and wanted to give props to Suprina from the front desk. All of the desk staff were friendly and made us feel welcome but Suprina went above the call of duty to make us feel special and enjoy our birthday celebration. Also we appreciated the discount at the spa and enjoyed pampering... More

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Windsor, Canada
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 9, 2014

Often when in this part of Ohio I'll stay at a hotel away from downtown, simply because it is more convenient to where I have to be for business. With that said, when I have fewer appointments (although important ones) I will try to get a room at the Hyatt Regency Cleveland at the Arcade. The location is perfect, the... More

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Cleveland, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2014

We went to a wedding at The Hyatt Regency at The Arcade and valeted our car. While we were enjoying ourselves at the reception, the valet they subcontract (Standard Parking) left our lights on, then jumped our battery with the cables backwards and caused damage to the car. They gave us the runaround, did not return calls, and are refusing... More

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Additional Information about Hyatt Regency Cleveland at The Arcade

Also Known As:
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland
Hyatt Cleveland
Cleveland Hyatt
Hyatt Regency Cleveland At The Arcade Ohio
Address: 420 Superior Ave., Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#3 Green Hotel in Cleveland
#14 Family Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Cleveland at The Arcade 3.5*
Official Description (provided by the hotel):
Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more   less 
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