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Hyatt Regency Cleveland at The Arcade

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420 Superior Ave., Cleveland, OH 44114
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1 room 1 guest
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Hyatt Regency Cleveland at The Arcade
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784 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

First off, I was very disappointed as the room cost way more than it was worth. I'm guessing this is because your staying in the historic ARCADE. Funny thing is even the front desk lady agreed that the hotel wasn't worth the money. The room was super small. The decor of the furniture was old and out of date. There... More 

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Girard, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our room was "simple," but very clean and elegant, and it was so cool, the architecture and woodwork. Also, the location couldn't be better if you're visiting downtown Cleveland! Also, the food was excellent!

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Charlotte, North Carolina
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hidden gem blends historic charm and modern convenience. The hotel was booked for a weeklong conference. Based on what we saw online, the actual room was even better. The front of the room overlooked the atrium of the Arcade, but the window overlooked several HVAC units. I just never looked out that window, but instead viewed the interior of... More 

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Elmhurst, United States
5 of 5 stars Reviewed 3 days ago NEW

During my trip to Cleveland we stayed at the Hyatt Regency @ The Arcade. we had a wonderful experience at the hotel. It was the first time back in Cleveland in over 10 years. We were able to enjoy some great restaurants and see just how much the city has changed. The Hyatt Regency @ The Arcade was a very... More 

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Cleveland, United States
4 of 5 stars Reviewed 3 days ago NEW

Customer service and room conditions were A-1. Attended a wedding at the facility and the food was terrible. The "filet" looked and tasted like an overlooked flank steak. Appetizers were inedible. Drinks were weak.

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2 of 5 stars Reviewed 4 days ago NEW

Not as expected, paid extra for a average room, waste pipe odor coming thru air vent system, was told because of construction next door. Hotel staff could not care less. Great location, beautiful building, wish someone other then Hyatt had it.

Review collected in partnership with Hyatt Hotels

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Brooklyn, New York
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a hard review to write because the Hyatt Regency would be awesome... if it were in a completely different city. The architecture of the building was beautiful and the "updated" rooms are great (can't speak for the non updated ones but I think the slight upcharge for the updated room was worth it). The bed was comfortable and... More 

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Shelby Township, Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very enjoyable stay. Beautiful historic hotel. Staff were attentive and very helpful. They rushed my purse up to me when I accidentally left it in a restaurant downstairs as we were rushing to get to a wedding on time. Our room was lovely. High ceiling and huge window overlooking fourth street. We had no issues with noise even though the... More 

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Grass Valley, United States
5 of 5 stars Reviewed 6 days ago NEW

Our stay at the Hyatt Regency Cleveland at the Arcade was amazing. The building is beautiful. It took us back in time and made for such a comfortable stay. The 1890 restaurant was very good. The service at the hotel was astounding. So kind and courteous and concerned for our complete comfort. Was a wonderful stay! Will definitely visit again..

Review collected in partnership with Hyatt Hotels

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Vail, Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel based on the pictures we saw on their website. It looked much newer and fancier than it is. Not a bad place, but not exactly as we pictured it. We arrived on motorcycles and the girl running the valet service couldn't understand that you can't block them in and have the riders spin them around to... More 

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