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All 33 Cleveland hotels

Hyatt Regency Cleveland at The Arcade

3.5 of 5 Hotel   |   420 Superior Ave., Cleveland, OH 44114
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Ranked #22 of 33 hotels in Cleveland
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A recent review
5 of 5 stars reviewed yesterday
Beth H Knoxville, Tennessee
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558 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Knoxville, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in a suite for my sister's bridal shower. The location was excellent (within walking distance of lots of restaurants and bars). The suite was very roomy and comfortable- a king sized bed, kitchenette, plenty of seating. We also had an adjoining room with 2 double bed and a bathroom. The beds were comfortable, and the bathrooms were clean.... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Like several others, we stayed here specifically for a visit to the Rock 'n Roll Hall of Fame. The location was perfect and within walking distance to many great restaurants. The hotel was surprisingly quiet. The rooms were clean, the staff was pleasant, but parking was a bit of a hassle because of the whole waiting game. If you aren't... More

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Toronto, Ontario, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Hyatt Regency at the Arcade on a recent weekend trip to Cleveland / Canton. The hotel is beautiful from the outside and more impressive on the inside. Quite a few rooms face inward with a view of the gallery / main walkway of the arcade. The hotel was clean, quiet and the staff friendly. When we... More

Was this review helpful? Yes 1
Orlando, Florida, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at Hyatt Regency Cleveland for one night during a visit Rock and Roll Hall of Fame. Hotel staff was very courteous, room was excellent but most interesting thing is hotel site inside a wonderful and elegant gallery arcade with rooms facing the arcade main street. Location is also excellent with one of gallery exits directly in the restaurant street... More

Was this review helpful? Yes 1
Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for one weekday night. The historic building looks cool outside and is very beautiful inside, especially at night. The place is nice and quiet at night (save the inebriated couple arguing next door to me, I ended up checking in on them to make sure it wasn't likely to get violent - can't blame the hotel for that,... More

Was this review helpful? Yes 1
HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for sharing your feedback about Hyatt Regency Cleveland at The Arcade. We’re delighted to hear that you enjoyed our unique historic building, and we appreciate you sharing your thoughts about our Wi-Fi cost. We are glad that you enjoyed your stay, and hope to welcome you back for your next trip to downtown Cleveland! More

New York City
Top Contributor
143 reviews 143 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

I was cautious about staying here after reading all the negative reviews about how loud the atrium in this hotel was, and how rundown the rooms had become. I'm glad I ignored the naysayers. We booked a week-long stay and found the hotel to be an architectural beauty, the staff to be very friendly and the location unbeatable. The noise?... More

Was this review helpful? Yes 3
Milwaukee, Wisconsin
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

My mom and I had a great stay at the Hyatt Regency. We had driven ten hours from New Hampshire that day, and were just stopping in Cleveland for a night before continuing on. Valet parking was really the only option, but at $24 and especially given how exhausted we were, it didn't seem bad. The woman who checked us... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Helpful staff addressed our many questions. Even printed out directions for us on a couple of occasions. The rooms were large and the beds were very comfortable. All the staff we encountered were very friendly. The hotel is in a great location and the building is beautiful. It's also attached to an Arcade which I think was built in 1890... More

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Rome
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located in a nice old building probably dated 1890, as you can tell from the name of the restaurant and from a sign at Starbucks kiosk. The front desk is not at the same floor as the main entrance. I suggest to avoid rooms with the windows facing the inner part of the building. You may happen... More

Was this review helpful? Yes 1
San Francisco, California
Contributor
13 reviews 13 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Property is in the heart of Cleveland and convenient to everything downtown. It's situated in a historic building and has a lot of character. I was greeted at the front desk by Asia, one of the nicest front desk people I've ever met. She placed me in a large and very quiet room. Everybody at this Hyatt was extremely nice!

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HRCleveland, Manager at Hyatt Regency Cleveland at The Arcade, responded to this review

Thank you for taking the time to share feedback about your stay at Hyatt Regency Cleveland! We’re very happy to hear that you enjoyed our amazing location, unique building, spacious guestrooms and exceptional staff during your stay. We pride ourselves on providing a superior guest experience, and appreciate you sharing yours with us. We hope to welcome you back for... More

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Additional Information about Hyatt Regency Cleveland at The Arcade

Address: 420 Superior Ave., Cleveland, OH 44114
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Cleveland at The Arcade 3.5*
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Also Known As:
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Ohio

114 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#3 Green Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
Situated in the heart of downtown in an elegant National Historic Landmark Building, the Hyatt Regency Cleveland at The Arcade. A total of 293 guest rooms including 4 suites. 14,000 square feet of divisible meeting space including 4 executive boardrooms, 5 banquet rooms, and 4800 square feet of prefunction space. 1890, a contemporary restaruant and lounge, seats 210 open for breakfast, lunch and dinner. Fully equipped Fitness Center. The Hyatt Regency Cleveland is within walking distance of the Cleveland Convention Center, Progressive Field, Browns Stadium, Quicken Loans Arena, Rock and Roll Hall of Fame, East 4th Street entertainment district, Cleveland Clinic, The Warehouse District and Theater District. ... more   less 
Number of rooms
293

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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