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Holiday Inn Cleveland Airport

3.0 of 5 4181 West 150th Street, Cleveland, OH 44135
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Holiday Inn Cleveland Airport
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Holiday Inn Cleveland Airport
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147 reviews from our community

Traveler rating
    24
    53
    36
    23
    11
See reviews for
27
27
15
46
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Murfreesboro, Tennessee
Top Contributor
88 reviews 88 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is not in a nice area of town. When GPS said that I had arrived, I could see the Holiday Inn sign, but when I looked at the building, the restaurant in front was more visible. So I thought I was in the wrong place, but the hotel is in the back of the restaurant. The person who... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Vetskidog, Thank you for taking the time to leave us feedback about your stay. I am glad that you have recognized the service of our reception staff. However, I regret the issues you encountered with the room you were provided and if you found our location to be quite inaccessible. Your comments are instrumental for us to achieve complete... More 

York Haven
Top Contributor
71 reviews 71 reviews
49 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If you want a blast from the past then book this out dated hotel Close to airport but in a bad area of town This hotel does not meet Ada standards so be forewarned Old hotel and sub standard rooms which do not represent holiday inn brand very well

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear cruizn302, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Kalamazoo County, Michigan
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 13, 2014

I stayed at this location 12/9/2014 for a class at the hotel in one of the conference rooms. I had an enjoyable stay. The building was old not up to date as some of the newer Holiday Inns. However this was one of the cleanest hotels I have stayed. Rooms were quiet, extremely neat and clean. Little or no signs... More 

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1 review
2 of 5 stars Reviewed December 11, 2014 via mobile

I travel for work and stay in a lot of hotels. The staff was unfriendly and cold from the start. Once I ventured further into the hotel, I realized how old it was, felt like a warehouse in the stairways. The main complaint I have with this hotel is that because I'm traveling for work, I need decent WiFi access.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear DNA112313, Thank you for taking the time to post a review of our property. I am sorry we were not able to exceed or at least be at par with your expectation particularly with the internet service. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment, no... More 

Cleveland, Oh
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 21, 2014

I just stayed at this property for 4 nights. While the hotel appears to be relatively clean, it is in need of a makeover. I am actually surprised IHG has not required this hotel to renovate. Having said that nothing was broken or did not work right, but for the money you can do better than this property. In fact... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Oh_Parrothead, Thank you for taking the time to review our property. We are very pleased to read that you liked the cleanliness of our hotel. On the other hand, it is regrettable that some of the room amenities was a let down during your stay. Please accept our sincere apologies for any shortcomings you may have experienced. Please know... More 

Wisconsin
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 20, 2014

Stayed here in May 2014 for an event at the IX Center. The staff was more than accommodating and very friendly ... especially Daryl. We had shuttle service at our beckoning call and the knowledgeable drivers recommended nice places to eat while we were out and about. We had the brunch in the on-site restaurant with a chef making omelets... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear cruznusa, Thank you for your candid review. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during your visit with us. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. Your positive feedback makes it all worth our... More 

Houston, Texas
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed November 18, 2014

Nothing fancy here - aging Holiday Inn, but was exactly what we needed for a quick night's sleep to catch a very early flight. Daryl at the front desk checked us in and was very professional and courteous, made sure we were set up for a wake up call and the airport shuttle for the next morning -he didn't drop... More 

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Anaheim Hills, California
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 11, 2014

The hotel location was very conviniently close to the airport, however the condition was not simillar to typical Holiday Inn. The hotel would be amazing if it was rennovated and improved. People seemed really nice. Service and Cleanliness was not a concern.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear lonely_traveler1224, Thank you for your feedback and for choosing our hotel. I certainly apologize for the inconveniences you experienced over the condition of the hotel. Rest assured that your comments will be looked into and take actions accordingly. Be confident that your notes will be shared with the staff involved in the processes for taking the appropriate actions. We... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014 via mobile

unfortunately this my second time in this horrible hotelI have red marks on my body and I didn't think of Bed BUGs!!I really thought it wasfrom something I ate..come to find outmy bed was full ofbed bugs went to the front desk freaking out offer,& the only thing they offer me is $10. coupon then asked me if i want... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear seebal, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More 

Chennai
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 30, 2014 via mobile

With a pool, gym, laundry and a restaurant this property provides more than spacious and clean rooms. Rooms and corridors may wear deserted and aged look but not a deterrent. Wifi is free but signal issues slowed me down a little. No free breakfast but got some discounts. Italian restaurant and service was awesome.

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Additional Information about Holiday Inn Cleveland Airport

Address: 4181 West 150th Street, Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Cleveland Airport 3*
Number of rooms: 146
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Also Known As:
Holiday Inn Cleveland Airport Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland Airport Ohio

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