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Holiday Inn Cleveland Airport

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4181 West 150th Street, Cleveland, OH 44135
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Holiday Inn Cleveland Airport
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Holiday Inn Cleveland Airport
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165 reviews from our community

Traveler rating
    29
    54
    39
    29
    14
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31
31
16
52
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fort Wayne, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Airport hotel should cater to business travelers but the wifi at this hotel was among the worst I've ever had! Rooms are being renovated according to signs in lobby; mine was okay. For a hotel restaurant I would give a thumbs up. Fairly good Italian with reasonable prices.

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Rochester, New York, United States
Top Contributor
75 reviews 75 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel may be convenient to the highway and the airport but that's about all it has going for it. It is poorly maintained- parking lot is way overdue for paving, grass is not mowed, neighborhood is not great, and what renovations they are undertaking were "decorating" the lobby and some of the guest rooms as evidenced by building materials... More 

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Travelers are raving about these Cleveland hotels

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed back in February and this place was a nightmare. The parking lot wasn't plowed and I slipped on the ice. The outlets in the room have burn marks and spark when you use them. I tried to contact hotel management and Corp customer service and have been ignored or hung up on. STAY AWAY! This place is a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Casey E, Thank you for taking the time to share your recent experience with us. It is disheartening to learn that you were not able to fully enjoy your stay at our hotel. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean, great service and convenient location. Staff was very helpful and friendly. Close to downtown Cleveland and the highway. Hotel manager, Christie Lewis was very accommodating and made our stay very comfortable. We will definitely come back.

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Niagara, Ontario, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last week during a Blue Jays/Indians bus tour. Nice room, comfortable bed, and an all-around nice experience. Bathroom was set up nicely for those requiring accessible accommodations. Would stay again....

Was this review helpful? Yes 1
Columbus, Ohio
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

Nice place. Good location, close to everything and safe. Furnishings are a little old and worn. Staff is very nice and accommodating. One of the few smoking Holiday Inns left, which I find to be a plus. Nana's is a nice place to relax at the end of the day. Good food, strong drinks. Pool area is nice. Exercise room... More 

Was this review helpful? Yes 1
Woodridge, IL 60517
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 17, 2015

Just spent a week there while in Cleveland for business. I reserved non-smoking, but on check-in was told that my room was smoking because that was all that was available. I got to my room, sat down at the desk and almost fell out of the chair because the right arm was broken and collapsed when I touched it. The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Reif0328, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable that there were certain aspects of your visit that did not meet your standards in particular the... More 

Senior Contributor
30 reviews 30 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 1, 2015

This was our second stay here and is was good yet again. The only thing we'd do differently is to stay on an upper floor. Some neighbors right above us woke us up at 3am and were noisy until 3:30am. We ate at the restaurant associated with the hotel Nana's. The waitress was particularly friendly and welcoming.

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New Haven
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 25, 2015

Upon my check in I was made aware that my reservation was for a smoking room. There was a sign that indicated if you book through a third party they can not guarantee the particulars. The women was very nice and did look to see if she had any non smoking available. Unfortunately she claimed they didn't. So off I... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear shawna m, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the front desk service. However, we’re sorry we fell below your expectation regarding cleanliness, the sheets, room amenities and pool closure. We will address these concerns. oubling and will certainly... More 

Beavercreek, Ohio
Top Contributor
221 reviews 221 reviews
55 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed March 20, 2015 via mobile

Place has a dingy look and quite a bit bit of wear and tear, particularly in the public areas......bubbling wallpaper, dirty door rugs and carpets, cracks and chips in the sidewalk, etc. My room was comfortable, and the mattress appeared new. Overall, it was clean aside from what appeared to be ground-in dirt in the pillow shams (they were off-white/light... More 

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IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Cuddlefluff_bites, Thank you very much for taking the time to review our property. We appreciate you highlighting the positive aspects, particularly the beds being comfortable, the fitness center to your liking, and the staff being nice. I will make sure they hear your comments, which will surely boost their morale. On the other hand, please accept our apologies if... More 

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