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All 34 Cleveland hotels

Holiday Inn Cleveland Airport

3.0 of 5 Hotel   |   4181 West 150th Street, Cleveland, OH 44135
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Ranked #27 of 34 Hotels in Cleveland
A recent review
3 of 5 stars reviewed 1 week ago
Sarah B Stockbridge, Georgia, United States
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134 reviews from our community

Traveler rating
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    49
    34
    17
    10
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Stockbridge, Georgia, United States
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived for a family reunion and wedding. Had a wonderful stay. Nice, quiet and close to restaurants and events. It was the perfect place for all of our events. The hot breakfast was just your usual eggs, and sausage but adequate to get you by. The staff was very friendly and ready to help in any way.

Was this review helpful? Yes 2
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Sarah B, Thank you for your comments. I am pleased that you had a great stay! I hope the next time you come to Cleveland you choose to stay with us again! Thanks again!! More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel room was clean. Very close to airport. Only complaint is the shuttle service should be better explained at check in. I was told to call the desk when i needed a shuttle and it will be provided. However when I called in the morning I was told it comes every 30 min and I need to get the... More

Was this review helpful? Yes 3
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Leo0819, Thank you for your comments. I am so sorry that you had such dificulties with our staff and driver. I will be talking with them personally so this does not happen again. Again I am so sorry for these issues and hope that the next time you are in Cleveland you try us again. More

Indianapolis, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

First let me say the service was good. Other than failing to great me as a platinum Member and offer me something for my continued loyalty, check in was perfect. The hotel is a bid dated. The treadmills in the gyms are more than a decade old. Although they had good machines for lifting weights, they aerobic machines need to... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Mark H, Thank you for your comments. I am sorry that you were not greated as a Platinum member, I will talk with the guest service agents to make sure this does not happen. We are planning on renovating our entire hotel. With this renovation we will be updating our fitness center. I am happy our location worked well... More

Belleville, Illinois
Contributor
17 reviews 17 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was a decent hotel. It is an older property but they said they are getting ready to renovate soon. It shows its age but it seemed pretty clean. We were accidently booked for a smoking room and the hotel was completely sold out (as was everywhere in Cleveland). We were unable to stay in the smoking room because of... More

Was this review helpful? Yes 1
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Sunandfun31, Thank you for your recent review. We are an older property but as you said it we will be starting our renovations soon! I am pleased to hear that Cydmarie was helpful and able to accomodate you. I will pass your comments along to her. I am glad you were able to enjoy our pool. We have one... More

Candiac
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 10, 2014

This must be one of the Holiday Inn's older properties. As usual for Holiday Inn, it has been kept in pretty good shape. The bed spread covers were a bit stained, and the sheets were older, but everything was clean. The bed and pillows were very comfortably. We did like the fact that there was a couch in the room,... More

Was this review helpful? Yes 1
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Brian O, Thank you for your review. I am glad to hear that you had a good stay. We are going to be renovated soon and we will be updating the rooms with microwaves/fridge combos. I hope we see you again soon! More

Columbus, Ohio
Top Contributor
54 reviews 54 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 9, 2014

We booked this hotel room on Priceline, so were delighted when they honored our request and gave us a non-smoking room. The room was comfortably furnished, and we even had a sofa! The bathroom was clean and classy. We were encouraged to eat at "Nana's" the Italian restaurant attached to the hotel. We thought the prices, especially for breakfast, were... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Manxbabe81, Thank you for your recent review. I am glad to hear that you were pleased with your room. I will pass your comments about our restaurant prices to our F&B manager to review. Thank you again and we hope to see you soon! More

Fremont, California
1 review
1 of 5 stars Reviewed August 7, 2014

I stayed with a friend for a symposium in Holiday Inn Cleveland Airport for last weekend (2 nights) in room 305, the room had a peculiar smell and was very humid/damp. Due to busy schedule and returning to rooms late night we did not bother to check for the rashes on my hand that appeared on 2nd day when I... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear NavkiranK, I am so sorry that you had such a bad stay with us. Unfortunatly bed bugs are a part of the hospitality and airline industry. Bed bugs are so easily transfered since they can live without food for over a month that it does not mater how clean you are. Since they can spread so easiely we have... More

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed July 21, 2014

Just recently moved and decided to do a weekend getaway. This facility has not been updated in a very long time. The staff was very friendly and accomodating. However, the walls are yellow wallpaper with dark green carpet. Looks like it is right out of the 70's. I can handle that but our room windows were frosted so to speak.... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear ChurchS, I am so sorry that you did not have a relaxing and enjoyable weekend getaway. We are an older property and are awaiting renovations. Our ownership is going to be doing renovations starting this year. I hope that you give us a try after our renovations so we can show you a great time! More

Gainesville, Georgia
1 review
2 of 5 stars Reviewed July 21, 2014 via mobile

The front desk staff was excellent! Very friendly...I felt awful to have to complain to her. The room was very neat, but there were spots on the linen.It did not look clean. I am sure the linen was laundered, but perhaps the spots did not come out in the wash. There were a few other issues, I will just say... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Toastma, I apologize for the discomfort of your recent stay with us. I have passed your comments along to both my maintenance and housekeeping departments. Our manangement company has just ordered new linens for the guest rooms. I hope that you give us another try next time you are in Cleveland. More

Contributor
14 reviews 14 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2014 via mobile

Stayed Saturday night. Hotel was busy with a wedding and convention. Check in and out was smooth. Employees located and brought luggage cart to us, and responded quickly when noisy partying guests awoke us in the middle of the night. Completely unimpressed with restaurant both at dinner and breakfast, but service and accommodations are great for the price and location... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Guest, I am glad you enjoyed your stay! Thank you for the great comment! More

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Additional Information about Holiday Inn Cleveland Airport

Address: 4181 West 150th Street, Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Airport 3*
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Also Known As:
Holiday Inn Cleveland Airport Hotel Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland Airport Ohio

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