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All 32 Cleveland hotels

Holiday Inn Cleveland Airport

3.0 of 5 Hotel   |   4181 West 150th Street, Cleveland, OH 44135
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Holiday Inn Cleveland Airport
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58%
Ranked #24 of 32 hotels in Cleveland
A recent review
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113 people have reviewed this hotel

Traveler rating
    21
    43
    25
    15
    9
See reviews for
19
22
15
38
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Rainbow City, AL
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

What set this HI apart from many others was staff. From the phone call for airport pickup to check out the staff here was really great. Restaurant food was much better than average HI experiences. Hotel was clean and comfortable

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Seesalrun, Thank you for your recent comments. I am so happy that the staff was exceptional and the food was good! We strive hard for excellence so its great to hear we are on the right track! The staff greatly appreciated your comments also! We look forward to having you as a guest again! More

Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Being a rad warrior and multiple hotel chain platinum and diamond member, I thin k I can say that this hotel can not possibly score more than average, despite the signs in the hotel that say if we don't score a 10 contact the staff. Housekeeping does not replenish towels on a daily basis and your bedding is not replenished... More

Was this review helpful? Yes
Karen K, Front Office Manager at Holiday Inn Cleveland Airport, responded to this review

Dear C599299, I have read your comments about our hotel, I agree that some of your comments are valid. We are truly working on making this a great hotel. We have recently changed management companies and are detailing out renovations. We actually have a technician out today to fix our internet issues. I am sorry that the staff was not... More

Silver Spring, Maryland
Top Contributor
92 reviews 92 reviews
64 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 13, 2014

This is a nice budge hotel. The staff was very nice. The restaurant had ok food but the staff very friendly. My only issue was they have a smoking floor with smoking rooms. But that is ok given the cost and the fact that it didn't smell like smokers so much

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed February 26, 2014

This has to be the most disgusting hotel I've ever stayed in. The wallpaper is peeling and bubbling from the walls. The carpet is old and dingy. Everything about the place screams that it is badly in need of renovations. But the worst thing was when I went to take a shower, the tub had obviously not been cleaned. There... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Maritza N, We noticed your review regarding the Holiday Inn Cleveland Airport. We are reaching out to you on behalf of InterContinental Hotels Group or IHG, representing the Holiday Inn brand. We appreciate you bringing your concern to our attention and apologize for any inconvenience you may have experienced. We appreciate you bringing your concern to our attention and... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2014

Nice hotel for a nice price. The front staff was very friendly. Needs updating but room was clean and beds were comfortable. Pool was warm but could use a cleaning. Attached bar was a nice accommodation. Will stay again. .

Was this review helpful? Yes 1
Karen K, Manager at Holiday Inn Cleveland Airport, responded to this review

Thank you for taking the time to review our hotel. All our reviews help us to improve. I am so glad to hear that the staff was friendly! I will let them know! Also I have passed your comments to the housekeeping manager so she can get the pool area cleaned up. We look forward to having you as a... More

Bellevue, Washington
Top Contributor
70 reviews 70 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed February 5, 2014

Like any airport hotel, there is a general abuse that happens and updating a location such as this is a choice - go low cost and count on location or go strongly upscale. This misses the mark on both and ranks as a hotel much below the brand and the price paid. Chief challenges, especially for the business traveler, very... More

Was this review helpful? Yes 1
Karen K, Manager at Holiday Inn Cleveland Airport, responded to this review

I want to thank you for your comments. I will be passing them along to all department heads. I am sorry you had so many issues while you stayed with us. We are currently working on our internet to bring it up to speed. Also our ownership is telling us we will be doing renovations soon! I hope the next... More

Phoenix, Arizona
Contributor
12 reviews 12 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 25, 2014

Got a nice rate for the hotel, and the room was comfortable enough and clean. The place could use some modernizing, but what was most concerning were the prominent signs clearly indicating that you and your property could be easily separated, if you get my drift. I understand this is something that could occur at any hotel, but I couldn't... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear Jack Z, Thank you for your feedback about your recent stay. It is good to know that the room you were given was comfortable for your needs and you found our staff to be friendly. I have taken note of your additional comments and this shall be used for improvements in our efforts. We hope that the next time... More

indiana
2 reviews
2 of 5 stars Reviewed January 17, 2014

Checked into room 412 the bathtub was cracked in 4 places and the drain was cracked. The whole room had a moldy smell to it. If you push down on the bathtub floor you can hear and feel the water trapped under it. I have stayed here several times and never had a room like this. Mgt. has to know... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear railrabbit, Thank you for taking the time to provide feedback on your stay. It is unfortunate the conditions of the bathroom prevented you from fully enjoying your time at the hotel. We were happy to see your positive comments for the staff as well as the high score for Service. We take all of the reviews we receive very... More

Pittsburgh, Pennsylvania
Senior Contributor
46 reviews 46 reviews
37 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed January 7, 2014

Our room was dingy and just kind of yuck. My husband stayed here before on business and liked the food. The fodd is really good. I ate the Brusetta appitizer at the bar. Was great! Was half off for happy hour and was yummy! We ordered dinner to take to room which was also great. I had breakfast and it... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Cleveland Airport, responded to this review

Dear sandytoes4ever , Thank you so much for taking the time to leave us your feedback. Your review is vital for improving the service and quality we offer to our valued guest. I am overwhelmed to hear your positive comments about our restaurant and its amazing menu. On the other hand, I am sorry for the inconvenience the condition of... More

burnleys, va
Contributor
14 reviews 14 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 25, 2013

This property has been rehabbed to the new HI style. Room OK. Usual tight space bath room. Driver VERY prompt and helpful for airport/rental car transfer. Best part of stay. Restaurant has OK bar with very nice staff, so so italian food. Halls smelled musty. Carpet dirty. Piles of trash in hall waiting to go out side door. The corridor... More

Was this review helpful? Yes 1
Pamela C, Director of Sales at Holiday Inn Cleveland Airport, responded to this review

The Holiday Inn Cleveland Airport Hotel is an older hotel and we have made some changes with the anticipation that a real renovation will take place this year. Our bathrooms are small, but not out of the ordinary for many hotels. Trash in the hallway by the side door is inexcusable; I will speak with housekeeping to see how this... More

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Additional Information about Holiday Inn Cleveland Airport

Also Known As:
Holiday Inn Cleveland Airport Hotel
Holiday Inn Cleveland Airport Hotel Cleveland
Holiday Inn Cleveland
Cleveland Holiday Inn
Holiday Inn Cleveland Airport Ohio
Address: 4181 West 150th Street, Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 32 hotels in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Cleveland Airport 3*
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