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Cleveland Marriott Downtown at Key Center

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127 Public Square, Cleveland, OH 44114
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Cleveland Marriott Downtown at Key Center
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Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Center
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672 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Cleveland Marriott Downtown at Key Center
See the most recent reviews
Northern New Nork
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2011

Paid $169 plus tax for room, breakfast for two (an OK buffet, including eggs made to order) and internet. Noticeably friendly staff. Non-valet parking $6 for every departure from the underground lot (from which an elevator is available to the hotel lobby); ended up paying $12 for 2 days as opposed to the listed rate of $40. Everything was well... More 

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OHIO
Contributor
15 reviews 15 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 7, 2011

Stayed here for a Bachelorette party- perfect location in downtown Cleveland. Close to many attractions! Valet service is fast and convenient- you can walk or cab it to anywhere you need to go so no need to have your car available. Rooms are spacious and updated- very comfortable!

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Toronto, Canada
Top Contributor
154 reviews 154 reviews
58 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed August 4, 2011

I was fortunate enough to have a corner room with a great view, particularly spectacular during a thunder and lightining storm. The hotel was typical Marriott in a good way, clean modern with friendly staff.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 2, 2011

Beautiful hotel, friendly staff and great service. My room was not ready when I arrived at 6pm, exhausted, after more than 24 hours of travel, however the receptin staff gave me a free dinner which definitely made up for it. Room was ready within an hour. I lost my travel wallet, containing my passport (amongst other things), within the hotel... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 24, 2011

Spent two nights at this hotel at the end of our road trip. Rooms were smaller, but very nice and updated. We had two adults and two kids (4 & 8) and we had plenty of room. It is in a great location for exploring the city. The hotel workers could not have been nicer.

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Edgewood, Kentucky
Top Contributor
102 reviews 102 reviews
27 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed July 22, 2011

This is a nice clean downtown Marriott. Rooms are nice, on the smaller side. Bathroom sink area is very small, very little surface area. All the workers are extremely nice. The valet service is excruciatingly slow. Breakfast....not great, have certainly had a better omelet and the coffee was so bitter even after I asked for fresh. It's in a bit... More 

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PA
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 18, 2011

My family and I stayed at this hotel for a soccer tournament. The lobby was beautiful and spacious. There were many flat screen TVs, which would be great for watching sporting events. The bar was really cozy and served very good food. One could eat in the bar or in a side room. Great menu with anything from appetizers,salads and... More 

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Merrick, New York
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 17, 2011

We had a great stay at the Marriott Key Center. The check in was fast and friendly and everyone we encountered was glad to help. A special nod to RICHARD, who helped with bags, advice, and a friendly face! The Marriott should be honored to have him. Gave us some great advice o restaurants and he did not disappoint. Greenhouse... More 

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Ohio
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 18, 2011

This was our second visit to this hotel, and we chose it for its location. It is close to Lola's Bistro, a fabulous and fun restaurant! The lobby here is beautiful and the staff friendly, efficient and helpful. The room was decorated with the standard Marriott furnishings, all in good shape. The bathroom was clean, but my husband (6'4") found... More 

Was this review helpful? Yes 1
Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 16, 2011

This hotel is easy to get in and out of. The staff has great customer service. There are separate desks for valet, concierge, bag check, and check in which make it easy to feel like you don't have to wait on anything. The lobby smells wonderful...I need that spa smell at home. The rooms are beautiful and clearn with great... More 

Was this review helpful? Yes 1
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