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All 34 Cleveland hotels

Cleveland Marriott Downtown at Key Center

3.5 of 5 Hotel   |   127 Public Square, Cleveland, OH 44114
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Cleveland Marriott Downtown at Key Center
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Ranked #4 of 34 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
ProfessorVacation Cincinnati, Ohio
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594 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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English first
Cincinnati, Ohio
Top Contributor
59 reviews 59 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is centrally located directly across the street from the Convention Center. It was very well organized, quiet despite being almost sold out and did everything they could to accommodate me with early check-in. I never ate at the restaurant, but it was constantly crowded. Overall, I don't think you can go wrong here.

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Phoenix, Arizona
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here to attend an event being held at the "Q". The hotel is within easy walking distance of the "Q" as well as many places to eat. We arrived late and were greeted by friendly clerks on duty, check in was fast and easy. The room was very nice and clean, the bed was nice and easy to... More

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Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Marriott Key Bank for one night for business. We pulled up and had to valet as we did not see a parking garage anywhere. I am sure there is one, we just didn't see it. Valet is $25 I think. Check-in was very quick and easy. Staff were great. The room was very nice and very... More

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Tidewater Virginia
Top Contributor
57 reviews 57 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I cannot remember when we last stayed in a Marriott, but this turned out to be a very pleasant surprise. The hotel was completely full being Labor Day weekend, the air show, and numerous weddings. But the staff was a delight and we even snagged a lake is room. The room was nicely furnished, had a really good shower, and... More

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Whitmore Lake, Michigan, United States
1 review
3 of 5 stars Reviewed 1 week ago

The room was perfectly fine. What I did not appreciate was paying just over $300 for one night (with taxes) and then being asked to pay an additional $16.95 for the benefit of internet access. I know this is still standard for some places, but it really irks me.

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ClevelandMarriottKey, Front Office Manager at Cleveland Marriott Downtown at Key Center, responded to this review

Good Afternoon Kyle, Thank you for choosing the Cleveland Marriott at Key Center. I appreciate your patience with the internet charges to your room, I aplogize for the inconvenience. I am more than happy to adjust the $16.95 and send you an updated receipt, please let me know your last name, my email is below. Thank you for your feedback... More

somewhere deep in Ohio
Top Contributor
69 reviews 69 reviews
15 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a couple of nights for a family get-together. Had corner room on 17th floor with excellent view of lake, etc. Seemed to be one of the cleanest hotel rooms in which we have ever stayed. The king-sized bed was very comfortable. HVAC was quietly excellent. Food in hotel's restaurants was above average for hotel fare (made to... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel! It is a great location if you want to walk to any of the downtown venues. It was a short walk to Progressive Field. The staff was so friendly and informative. The room was decorated very nicely and we had a great view. The beds were so comfy and the room was very quiet.... More

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Sharon, Massachusetts
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had to stop in Cleveland on way to Chicago. Wanted to go to Rock and roll Hall of fame. Hotel had great package which included buffet breakfast and two tix to RRHF. Very clean updated hotel. Very comfortable room. Great location walking distance to RRHF. Near great restaurants. Breakfast was very good. Highly recommend. Only downside I remember was gym... More

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Boston
Contributor
13 reviews 13 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My daughter and I were making a cross country trek from Boston to California and our first stop was Cleveland. When the trip was over we joked that we should have stayed in the hotels in reverse as the first was the best! The room was large, well appointed and spotlessly clean. The bed was so incredibly comfortable we wished... More

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Saint Paris, Ohio, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Had a really great stay here. We are rewards members so got a super room - corner room with a view of the lake. Very clean, modern design. Hotel is within walking distance of the water and is very close to a beautiful, peaceful park. Super helpful front staff gave us directions to the Nautica Queen. Breakfast was outstanding. The... More

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Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Square, Cleveland, OH 44114
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio

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