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Cleveland Marriott Downtown at Key Center

3.5 of 5 127 Public Square, Cleveland, OH 44114
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Certificate of Excellence 2014
Cleveland Marriott Downtown at Key Center
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Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Center
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635 reviews from our community

Traveler rating
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    65
    11
    7
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137
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

Great hotel with a friendly staff and quick service. Rooms were pretty up-to-date new flatscreen TV comfortable beds. Stayed in one of the "" rooms with a view and had a great view of the lake and my other traveling companions had a room of the city and had a great view too. Only complaint is that the weight room... More 

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Washington DC, District of Columbia
Senior Contributor
24 reviews 24 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very nice lobby. The room was comfortable, and the toiletries were very nice. The hotel restaurant is very good; I have tried the filet mignon and the salmon, and both were excellent. The salmon was particularly good - rather than being plain grilled salmon with a bland side, it had a tasty sauce with cherry tomatoes, capers, green beans and... More 

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cleveland, ohio
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

These guys are great. They greet you with the smile. I had a ink pen staying on my white leather seat that has been annoying me for months. These guys went out of their way and removed it. They are fun and very polite. Cleveland is a great place.

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Akron, Ohio
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed there overnight after attending a birthday party at Hofbrauhaus. The lobby was very chic and the rooms were updated and comfortable.Ask for a corner room as they are more spacious. Comfortable bedding

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Dallas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My Corporate Headquarters is based in Westlake Ohio, I live in Dallas. Every year the company brings in their out of state partners for the Company Holiday Party which is held at the Marriot Downtown at Key Center. I have stayed at this hotel three times and just returned back to Dallas yesterday (12/7/14) from a great weekend in Cleveland.... More 

Was this review helpful? Yes 1
ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for your positive comments about the Cleveland Marriott at Key Center. We appreciate and thank you for your feedback. I can assure you that guest experience is one of our top priorities and we are working to improve our current amenities that are offered in the hotel. I am happy to hear that the staff is wonderful and... More 

Franklin, Tennessee
Top Contributor
380 reviews 380 reviews
60 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This location offers a great view of the Cleveland skyline. Remarkable staff that provides great service that is memorable. This location is near the Browns stadium and other many attractions. You should definitely make reservations here if your travels take you to Cleveland.

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Canton, Massachusetts
Senior Contributor
49 reviews 49 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the finest that a traveler can stay in. Excellent rooms. Excellent club lounge. Nearby to everything in downtown Cleveland and very accomodating and welcoming. This is one of the only hotels that provides your Platinum requests. WELL DONE!

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Tyngsboro, Massachusetts
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was beautifully decorated for Christmas. Our room was on 24th floor with a wonderful lake view. However, the room with 2 double beds was very small. Since the concierge lounge was closed for renovations, we were given vouchers for an appetizer and a drink for the evening. The selection was limited and seating was in lobby area. Noisy. Breakfast... More 

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ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key Center, responded to this review

Thank you for choosing the Cleveland Marriott at Key Center. We appreciate and thank you for your feedback. I can assure you that guest experience is one of our top priorities and I apologize for the noise and that the concierge lounge was closed during your visit. I am happy to hear your husband and son enjoyed the crab omelet... More 

Columbus, Ohio
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a corner room which was worth the extra money. The staff was friendly and helpful giving me a late checkout and storing my luggage. Good restaurants with in walking distance from the hotel.

Was this review helpful? Yes 1
Hermitage, Pennsylvania
Top Contributor
56 reviews 56 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a business conference. The rooms are spacious and clean. We had one of the conference rooms for our business meeting and it was a pleasant experience. The room was quiet and the food served was very good

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Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Square, Cleveland, OH 44114
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Hotel Style:
#2 Romantic Hotel in Cleveland
#3 Business Hotel in Cleveland
#5 Family Hotel in Cleveland

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