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All 32 Cleveland hotels

Aloft Cleveland Downtown

3.0 of 5 Hotel   |   1111 West 10th Street, Cleveland, OH
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68%
Ranked #17 of 32 hotels in Cleveland
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93 people have reviewed this hotel

Traveler rating
    34
    30
    21
    2
    6
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6
30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Aloft Cleveland Downtown
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Chicago
Top Contributor
103 reviews 103 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 2, 2013

Excellent new hotel in emerging area next to river. Great minamalist vibe as all Aloft's provide with cool bar area. Hotel is surrounded with some great restaurant codices conveniently located just downstairs. Friendly staff, clean room and good parking. I'd definitely stay here again.

Was this review helpful? Yes 1
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for your review of the Aloft Cleveland Downtown! I will be sure to share your comments about our friendly staff, clean rooms, and cool bar area with our team. We appreciate your feedback and will see you the next time you come to Cleveland. More

Lutherville, Maryland
Contributor
15 reviews 15 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 1, 2013

For the price nor a bad value. Very basic but lacks drawers, closet doors (has curtain), and even extra towels. Hotel has no room service, but does provide free wi-fi. Near several bars so tends to be noisy at night.

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EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Hello! Thank you for your review of the Aloft Cleveland Downtown. My apologies that you didn't have an excellent experience with us. I am sharing your feedback with our team so we may address the issues you mentioned and look for ways to improve our service levels. I did want to mention that we do offer room service and there... More

Baton Rouge, Louisiana
Top Contributor
78 reviews 78 reviews
36 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 26, 2013

This property is in a good spot on the East Bank of the Flats where in a couple years, a lot more development is expected. Still, for now, its nice with access to some new restaurants and relatively easy to get to the rest of downtown. The bed was comfortable, the room was clean. Some of the furnishings are beat... More

Was this review helpful? Yes 1
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for your comments about your recent stay at the new Aloft Cleveland Downtown. We're glad you enjoyed your stay with us. We are also excited about the future development of the Flats East Bank and about our location in proximity to many of Cleveland's attractions and dining options. We hope to see you again soon! More

Syracuse, New York
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 25, 2013

This is a new hotel, open about ten weeks when I arrived in August 2013. The illuminated sign at the top of the building says "aloft, a vision of the W hotels". My last hotel review in April was the W in San Francisco. Now I must say, the similarities are the minimalist design and the focus on the under... More

Was this review helpful? Yes 1
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for choosing to stay with us at the new Aloft Cleveland Downtown and for your review on Trip Advisor. We were happy that you and your wife had the opportunity to partake in some of our services and amenities, and enjoyed yourselves. We hope you'll come and see us again should your travels from Syracuse bring you to... More

Vienna, Ohio
Top Contributor
61 reviews 61 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed August 25, 2013

I enjoyed this hotel and the location, we had a king room overlooking the water. My husband enjoyed seeing the bridges open to allow the boats through. There are frequent trains, but they did not bother us as we live near a train that passes by at home so we are accustomed to this sound. It was a bit noisy... More

Was this review helpful? Yes 1
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Greetings from Cleveland! We appreciate your feedback from your review and are glad to see you enjoyed your time with us. I am sharing your comments with our team to let them know that you were treated well and enjoyed the Reese's martini at Wxyz Lounge. We receive many positive comments about the experience guests have in our lounge, not... More

Cleveland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

New property in a beautiful location near the waterfront in Cleveland. The property is clean and well-maintained but what really stands out is the staff...they are great! Staff from the front desk to housekeeping are courteous, friendly and willing to help out in anyway. The workout room is adequate with quality equipment. I live on the road four nights a... More

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EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Greetings! Thank you for commenting on your stay at the Aloft Cleveland Downtown. I know there are many hotels to choose from in the area, so we appreciate you staying with us. I will share your comments with our talent staff. We hope to see you again on your next trip through. More

Clarkston, Michigan
Top Contributor
84 reviews 84 reviews
64 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 11, 2013

This is your typical Aloft Hotel (European Style Rooms...all the same...basic bed and bath) except the lobby/bar area has a lot of style and atmosphere. Great music selection, pool table, outside relax area, etc. The staff is wonderful and very helpful. The hotel is within walking distances to many of the pub/restaurant areas. This hotel is modern and has an... More

Was this review helpful? Yes 2
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for your comments regarding your stay at the Aloft Cleveland Downtown. We're happy to hear you enjoyed your time with us. We're all excited about being the newest hotel in the area and have heard many nice comments about our location, amenities, and service. I will be sure to share your comments with our team. I hope you... More

Canfield, Ohio
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 4, 2013 via mobile

When called to verify my one room reservation, the hotel said I have two rooms. One being a connecting room. I said there should only be one room not two. When we showed up after dinner. They canceled my entire reservation and left us stranded downtown with no options. Stayed there before, the mattresses and pillows are not comfortable.

Was this review helpful? Yes 2
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Thank you for your feedback regarding the Aloft Cleveland Downtown. We appreciate all of the comments our guests give to us. My apologies for the unfortunate incident surrounding your reservations being cancelled. However, upon reviewing the incident, I was informed that when disclosing to the person via phone that there were two reservations, the reply was that neither reservation would... More

Contributor
12 reviews 12 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 31, 2013 via mobile

This is a very hip hotel.. Lobby fits the decor perfectly.. The rooms are small, and very contemporary..But don't expect cleaning service. We left our room around 9:00 am and didn't return until around 6:00 pm and the room wasn't ever cleaned.. The hotel is geared to the younger professional or traveler. We would stay here again if passing through... More

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EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

We appreciate your comments regarding your stay at the Aloft Cleveland Downtown. We are happy to see you enjoyed your stay with us and look forward to having you as our guest again. I would like to apologize for the service of our housekeeping team. I will share your review with them so we may improve the level of service... More

Keller, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 30, 2013 via mobile

I get the "cool" vibe. Certainly the lobby fits the bill. Great bar, my kids loved the pool table. The rooms, though, felt like upscale camp bunk. You walk in to see open closets. The bathroom was fine, but the door was a slider that you have to look for. The lighting was strange, you can't have just a little... More

Was this review helpful? Yes
EricCybulski, General Manager at Aloft Cleveland Downtown, responded to this review

Hello, and thank you for your comments regarding your stay at the Aloft Cleveland Downtown. We always appreciate any feedback that our guests give us. I am happy to hear you and your family enjoyed our recreation area. However, I am sorry to hear your were not satisfied with your guest room. Aloft is a lifestyle brand, much like W,... More

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Additional Information about Aloft Cleveland Downtown

Also Known As:
Aloft Cleveland Downtown Ohio
Address: 1111 West 10th Street, Cleveland, OH
Phone Number:
Location: United States > Ohio > Cleveland
Hotel Style:
#13 Business Hotel in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Cleveland Downtown 3*
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