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All 34 Cleveland hotels

Courtyard Cleveland University Circle

3.0 of 5 Hotel   |   2021 Cornell Road, Cleveland, OH 44106
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Ranked #8 of 34 Hotels in Cleveland
A recent review
5 of 5 stars Reviewed August 4, 2014
dwir888 Lansing, Michigan
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84 reviews from our community

Traveler rating
    42
    33
    7
    0
    2
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27
16
6
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Cleveland University Circle
See the most recent reviews
Lansing, Michigan
Contributor
16 reviews 16 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 4, 2014

Stayed 2 nights on July 2014 as 2 adults and 2 children group. Enjoyed every moment during our stay. Room was clean with 2 queen size beds. Mattress and pillows were comfortable. Friendly staffs, especially Salyna who checked us out. Location was perfect, very close to attractions and restaurants. Did not try the on site restaurant, it looked very packed... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear dwir888, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More

Brooklyn, New York
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 3, 2014

We were delighted with the hotel. Lauren Powell at the front desk was exemplary. She gave us lots of great advice and couldn't have been more cheerful or professional. When I used to travel for business I stayed at the ritz in Cleveland for over 100 visits. Now that I'm retired I thought I'd try a different hotel for pleasure.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Phillips3675, Our team understands and believes that our valued guests such as yourself deserve a positive memorable stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice feedback with Lauren; she works hard to ensure our guests feel at home. Best, Scott Starek General... More

Edina, Minnesota
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 3, 2014

Overall – a good stay in an interesting location in the university hospital complex and within walking distance to the Cleveland Institute of Art and Severance Hall.. We had made an on-line reservation and requested an adjustment in floor assignment when we arrived. Our request was quickly honored and we ended up in a spacious, clean, and comfortable corner room... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Mike_Edina, I’m so glad you enjoyed our hotel and amenities! I appreciate your detailed review. Incredible reflections like yours give us areas to improve our guest experience. Thank you for your time in reviewing the Courtyard Cleveland University Circle and we hope to host you again soon. Best, Scott Starek General Manager More

Tacoma, Washington
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 2, 2014

Courtyard Marriott's seem consistently good in terms of cleanliness, etc., but Cleveland's University Circle has the best front desk service we've ever run into. In particular, Kirk Nims and Lauren Powell were always full of excellent restaurant and activity ideas, and super fast to obtain superior car and taxi services even when up against major traffic jams such as an... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Jonna_16, Thank you for your review and recommendation of our great hotel and wonderful associates. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a truly fantastic experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to... More

2 reviews
5 of 5 stars Reviewed July 27, 2014

I stayed at this hotel for 2 nights to attend a wedding in Cleveland. The location is great and you can walk to Little Italy. I had all positive interactions with their staff (bar, valet and front desk). The rooms are new with clean linens & an amazing walk in shower with ceramic tile. I had a wonderful stay here.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Kristin H, Our staff makes sincere hospitality their priority; I glad you enjoyed our friendly staff and location. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Scott Starek, GM More

Johnson City, Tennessee, United States
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

My husband and stayed here 2 nights while coming to Cleveland Clinic. We were very impressed! Nice rooms, beautiful facility, great location, and the staff was friendly and helpful! Like others have mentioned, I wish there was another parking option other than Valet, but overall we liked it and will stay again when we come back to Cleveland.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Lauren M, I’m thrilled to learn we satisfied your travel needs. It’s wonderful to know you enjoyed our friendly associates and location. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Best, Scott Starek, GM More

Senior Contributor
33 reviews 33 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

Nice, new, neat. Great location for univ. Hosp., Cleve clinic and case western. Rooms are beautiful and spacious. Bathroom shower is awesome.The downside is valet parking only. Walk to little Italy for dinner and pastries. Lovely weekend.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

We are thrilled to learn you had a lovely weekend and enjoyed our beautiful rooms and fun location. We appreciate you sharing your kind review with us and other travelers. Please visit us again soon. Best, Scott Starek, GM More

wisconin
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

I was here for class at Case for ten days and had a great stay. Friendly and helpful staff - the valets, front desk and sales person Stephanie. Very impressed! The only disappointment was the restaurant. I decided to have dinner there one night and chose to sit outside on the patio while I ate and worked. The staff member... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

My sincere apologies for the service you experienced in our restaurant. This is not up to our standards and I have taken note. I appreciate you taking the time to write a review. I will be sure to share your kind comments with Stephanie. We hope to see you on a return visit. Best, Scott Starek, GM More

Becket, Massachusetts
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 16, 2014

For decades this important educational, medical, and cultural center of Cleveland was woefully in need of a good place to stay. No more. This Courtyard could not be better located, adjacent to University Hospital's cancer center, at the edge of the Case campus, short walks from the magnificent new Museum of Art and the Museum of Modern Art, or from... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our luxurious rooms, complimentary shuttle and convenient location. Our associates are the key to providing our guests with a satisfying stay. I look forward to sharing your kind remarks. Best, Scott Starek General Manager More

Dover, Delaware
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 13, 2014

We stayed in Cleveland for three nights at this hotel and we were not disappointed! Very modern and extremely clean, and the staff was incredibly cordial and accommodating. You can tell the staff really works as a team and that they genuinely care about your experience at the Marriott. The shuttle was a nice feature of this hotel, very convenient.... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our modern rooms and shuttle service, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback t. I appreciate you taking the time to write. Best, Scott Starek, GM More

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Additional Information about Courtyard Cleveland University Circle

Address: 2021 Cornell Road, Cleveland, OH 44106
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
Number of rooms: 153
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Also Known As:
Courtyard Cleveland University Circle Ohio

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