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All 34 Cleveland hotels

InterContinental Hotel Cleveland

4.5 of 5
9801 Carnegie Avenue, Cleveland, OH 44106
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InterContinental Hotel Cleveland
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79%
Ranked #9 of 34 hotels in Cleveland
GreenLeadersBronze level
Most recent review
5 of 5 stars Reviewed June 15, 2013
debanny55 Clovis, California
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163 reviews from our community

Traveler rating
    78
    50
    16
    8
    11
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Families
24
 
Couples
31
 
Solo
16
 
Business
75
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Clovis, California
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2013 NEW

Stayed here for business. Beautiful place , spacious Room. Table 45 for dinner was fabulous . Great place for business. Not to close for touristy type stuff tho. Staff was incredibly friendly and helpful.

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

I traveled to Cleveland on business for an event at the Conference Center. Room was spacious and had everything I needed. I travel alot although new to tripadvisor and this is my first intercon hotel, very nice. Very friendly Hotel Manager Matthew assisted me throughout the stay for whatever I needed. Definite rockstar!

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Dallas, Texas
2 reviews
4 of 5 stars Reviewed June 11, 2013

Very comfortable place to stay when visiting the Cleveland Clinic from out-of-town. I have stayed here a number of times and when I do, I always select the Club Floor to have access to the Club Room. Staff is great. But what needs to be improved are the food choices in the Club Room. Cleveland Clinic has the top Cardiovascular... More

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Albany, Ohio
2 reviews
5 of 5 stars Reviewed June 9, 2013

I recently attended the American Board of Internal Medicine Intensive Review of Internal Medicine and Prep for Boards. I want to focus my COMPLIMENTS TO ALICE SHE SETS THE BAR FOR HOSPITALITY AND SERVICE. She served us breakfast, snacks at breaks and lunch. Her kind words and attitude made me feel at home. She is a true asset to your... More

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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 7, 2013 via mobile

My wife and I stayed at the Intercontinental while in town for a medical conference at the Cleveland clinic. We found the accommodations to be very nice and the staff to be responsive to our requests. it is located within walking distance of the art museum which is a great cultural highlight in the city.

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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 30, 2013

Club floor a delight. Food good.Staff most helpful, Room great. Whole experience great. Anntionette & Monica in the club are good hosts. They never forget a face or name. Welcome all guests as if they are part of the family.

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Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed one night, booked through Priceline so it was a bargain. Maybe that was why our servibar was empty. I am the only coffee drinker, but still would have liked to have more than one cup for the coffee maker. Could not pick up the free wifi at all. Bed was huge, thick fluffy comforter, extra pillows, great mattress.... More

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kknoll, Manager at InterContinental Hotel Cleveland, responded to this review
May 29, 2013

Dear sugarrunfarm, Thank you for being a recent guest and taking the time to share your experiences during your stay at the hotel. We apologize for the shortcomings during your stay as all guest rooms should be have coffee available. I have addressed your comments with the appropriate managers so we can make the necessary improvements. Again thank you for... More

LA
Top Contributor
60 reviews 60 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed May 13, 2013

Located next to and connected with Cleveland Clinic. Stayed one night for business. Excellent staff. Very welcoming facilities. Room was clean. Starting to show its age but still in good shape. The dinner at the bar was excellent albeit crowded. Breakfast was like Embassy suites ie buffet and made to order omelets. Lunch was buffet too. Overall very pleasant experience... More

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kknoll, Manager at InterContinental Hotel Cleveland, responded to this review
May 17, 2013

Dear AHM, We value and appreciate all of our guests comments and pleased you enjoyed the hotel. Thank you for taking the time to share your comments on your recent stay with us. Should you visit Cleveland again I hope you will have time to visit Cleveland's cultural gardens in University Circle which is a mile away. Sincerely, Kim Knoll... More

Atlanta
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 4, 2013

It's an Intercon, right? So one expects certain things, such as a reasonable level of customer service from the front desk, and to actually be able to get transportation to, say, go out to dinner. Yikes! Lets start with transportation.... After a half hour wait for a cab, a rickety Econolone van showed up - no way my husband with... More

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kknoll, Manager at InterContinental Hotel Cleveland, responded to this review
May 6, 2013

Dear FSTraveler99, We welcome feedback from all of our guests. Your opionions are important to us and helps identify areas of needed improvement. We apologize for any inconvenience you experienced. We have taken note of our valuable comments and will use them to improve the quality and services we offer to our guest. Once again, I apologize for any incovenience.... More

New York City, New York
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 2, 2013

I was there for a conference two weeks ago. Very close to the Cleveland Clinic. They had a few restaurants which had ok food. The service was ok, nothing to boast about. Bed was fantastic, had good night sleep. Large bathroom. Check in and check out was easy. The sad part was there was no store around to buy anything,... More

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kknoll, Manager at InterContinental Hotel Cleveland, responded to this review
May 6, 2013

Dear Buggsie1221, Thank you for taking the time to share your comments. We appreciate and value all of our guests opinions and use them to make improvements to the services we provide. Sincerely, Kim Knoll Business Travel Sales Manager More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(6)
  • Valet parking(4)
  • Room service(4)

Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Onsen Hotels in Cleveland
#3 Luxury Hotels in Cleveland
#6 Business Hotels in Cleveland
#16 Family Hotels in Cleveland
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 
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Also Known As:
Intercontinental Cleveland
InterContinental Hotel Cleveland Ohio

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