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All 33 Cleveland hotels

InterContinental Hotel Cleveland

4.5 of 5 Hotel   |   9801 Carnegie Avenue, Cleveland, OH 44106
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78%
Ranked #11 of 33 hotels in Cleveland
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 4 days ago
Randy L Jasper, GA
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272 people have reviewed this hotel

Traveler rating
    128
    84
    30
    11
    19
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110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Jasper, GA
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very convenient to the Cleveland Clinic. It is an upscale facility with quality finish materials in the lobby and the rooms. My room was large with a modern feeling color palette. There was a lot of white in e room which feels a little stark. The carpet is a very low level, gray color. The bathroom is... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Randy L, Thank you very much for staying with us recently and for taking a moment to post a review. It is good to learn that you found our location convenient for visits to the Cleveland Clinic and that the overall quality of our facility was to your liking. My apologies that your shower water control was loose. On... More

Rochester, Michigan
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautiful high-end hotel. Spacious bathroom with seperate tub and shower. Most comfortable bed ever and contemporary cabinetry. Mini-fridge for your use. Check out the world map tile floor at the main entrance. There is no pool. Keep in mind there is no self-parking, the valet costs $24. Luckily we got a tip that you can park in the clinic's parking... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Amanda7800, Thank you so much for your five-star review of your recent stay with us. I am delighted that you had a great stay and that you were pleased with the decor and arrangement of our hotel. I will be sure to share your comments with our staff and we hope to have you stay with us the next... More

Chatham, Canada
Top Contributor
52 reviews 52 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Although our GPS was very obtuse as we tried to locate the Intercontinental Hotel, it was well worth the search! Our kingsize bed was very comfortable and the spacious room was well-appointed. The bathroom had all amenities including a nightlight, which is safe and very handy for older travelers! We would have enjoyed a coffee maker for my late night... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Oldie49, Many thanks for staying with us recently and for taking some time to post a review. We are thrilled that you had a comfortable stay with us and that you appreciated the amenities in your room. We do appreciate your feedback on the inclusion of breakfast as we are always open to new ideas and suggestions. On your... More

Montreal, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one night at this hotel. Everything was perfect, food was amazingly good. The gym one of the best I have seen in terms of equipment quality. Very and clean and quiet. People were nice and helpful for transportation arrangement.

Was this review helpful? Yes
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear yves, We are thrilled that you had a five-star stay with us recently and thank you so very much for posting about your experience. I will ensure all our staff is made aware of your wonderful comments and we hope that the next time you venture to Cleveland, you will come visit us. Thank you again for your review... More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My son and I stayed here Saturday night for a Cleveland Indians game. The location was great a short drive on the same road. The hotel was beautiful and very clean! The best smelling hotel I have ever stayed in. The room was large and very comfortable. Bathroom was awesome! When we came home from the game the people in... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Steve R, We are extremely thrilled that you experienced great customer service from our staff, particularly from Vanessa. I will ensure your comments are shared with her. It is great to learn that you were pleased with the appearance, smell and layout of our facility as this is always our aim. Thank you so very much for your review... More

glen ridge, nj
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got a good deal on this hotel on hotwire, so we stayed here one night on the way to Chicago. The hotel is part of the Cleveland Clinic complex and is a bit isolated. Nonetheless, the lobby and restaurants are lovely, and the room was very spacious and well appointed. We had two beds, and the bed my wife... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear martroon, Thank you for sharing your recent experience with us. We very much appreciate your feedback. I am pleased that the lobby, restaurants and your room was to your liking. My apologies however for the issues you experienced while you stayed with us. Your feedback will enable us to take a closer look at such flaws and so again... More

Columbus
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We came up for the lake fr Columbus and this was a great experience! Room was very comfortable and tastefully decorated! Within a walkable distance to University Circle and an easy drive to downtown! We also accidentally ordered the wrong movie on demand called down to the desk and they removed the wrong charge for us! Overall a very relaxing... More

Was this review helpful? Yes 3
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Bordese07, Many thanks for staying with us and for taking some time to post a review. It is great to learn that your stay with us was comfortable and enjoyable. I am happy that you were pleased with the décor of our newly renovated guest rooms and that you found our location convenient for getting to the University Circle... More

PA
Top Contributor
104 reviews 104 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel before an appointment at Cleveland Clinic. We previously stayed at the other InterContinental on Euclid which I think I would choose over this hotel if I came back. This hotel was a little fancier and has the bonus of an attached sky walk to the hospital so you don't have to go outside in bad... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear SueMpa, Thank you for staying with us recently and for taking some time to post a review. we appreciate you highlighting some of the features of our hotel such as the skywalk to the Cleveland Clinic and the great service provided through Room Service. My apologies that you felt certain items were overpriced. We are constantly comparing the prices... More

Georgia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Must admit when the exit was closed off the highway to get to this hotel and the route took me through some "scenic" routes, I wondered what I might find. What I discovered was a gem of a hotel right next to the Cleveland Clinic, Museum of Art, and Case Western. The hotel staff was super nice, the accommodations were... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear JulesVerneJr, Many thanks for your review and for deeming us a “Diamond of a Hotel”. That is quite an honor and we sincerely appreciate your kind comments. We are extremely happy that you had a great experience with our staff and I will be sure to share your comments with them. It is also a great pleasure to learn... More

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had a stay with wife and family. It was clean and staff was very helpful. The room was bigger than expected, but would have liked for to have been vacuumed a little better and I don't think the air conditioning was accurate as it said. It stated it was 72 in the room, but I swear it was in the... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear bristolsoxfan, We truly appreciate you taking some time to share comments about your recent stay with us. Your feedback is very much valued. It is great to know that you found our property clean, that our staff was helpful and that the size of your room was to your liking. It is disappointing though that you felt your room... More

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Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Hotel Cleveland 4.5*
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Also Known As:
Intercontinental Cleveland
InterContinental Hotel Cleveland Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Cleveland #2 Luxury Hotel in Cleveland #10 Business Hotel in Cleveland #12 Family Hotel in Cleveland #14 Romantic Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 
Number of rooms
299

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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