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All 33 Cleveland hotels

InterContinental Hotel Cleveland

4.5 of 5 Hotel   |   9801 Carnegie Avenue, Cleveland, OH 44106
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78%
Ranked #11 of 33 hotels in Cleveland
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
JulesVerneJr Georgia
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  • Reviews (264)
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264 people have reviewed this hotel

Traveler rating
    125
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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Georgia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Must admit when the exit was closed off the highway to get to this hotel and the route took me through some "scenic" routes, I wondered what I might find. What I discovered was a gem of a hotel right next to the Cleveland Clinic, Museum of Art, and Case Western. The hotel staff was super nice, the accommodations were... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a stay with wife and family. It was clean and staff was very helpful. The room was bigger than expected, but would have liked for to have been vacuumed a little better and I don't think the air conditioning was accurate as it said. It stated it was 72 in the room, but I swear it was in the... More

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear bristolsoxfan, We truly appreciate you taking some time to share comments about your recent stay with us. Your feedback is very much valued. It is great to know that you found our property clean, that our staff was helpful and that the size of your room was to your liking. It is disappointing though that you felt your room... More

Yorktown, Indiana
Contributor
20 reviews 20 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel! Had the Junior Suite and access to Club Floor on 14th floor. Room was very clean and comfortable. Club Room for hors d'oeuvres and breakfast was also very nice. Very easy access to appointments while at Cleveland Clinic. Stayed at the other Intercontinental hotel (Intercontinental Suites) and this one is much better and is physically attached to the... More

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear ahornaday, Many thanks for your comments about your recent visit to our hotel. We are delighted that you enjoyed your stay and that all aspects from room quality to the convenience to the Cleveland Clinic were to your liking. It is also great to realize that you have resolved to stay with us should you return to Cleveland. That... More

Bay City, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Hotel was very continental, clean, friendly, and classy. The staff from the front desk to the bell hops and the concierge floor staff was so friendly and helpful. The connection to the Cleveland Clinic makes a stressful time as easy as it can be. Great morning concierge floor breakfast as well. Again, thank you InterContinental!

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Cjweeks, It is our pleasure to deliver a great quality product but it is even more rewarding when we receive responses like yours that confirm for us that we were able to accomplish what we set out to do. Thank you so much for taking the time to share your wonderful and encouraging comments. It is a great thrill... More

USA
Top Contributor
59 reviews 59 reviews
36 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Let me start by saying that this is an excellent hotel with a highly professional, competent, and caring staff. The rooms were clean, modern, and up-to-date. Beds were comfortable and everything in the room worked well, including the AC system, which was a definite upgrade over your normal wall units. Our breakfast was an enjoyable full buffet, and the quality... More

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Musician47, Thank you for your review of your recent stay with us. I am thrilled to hear that you found our hotel to be excellent and that our staff was professional, competent and caring. I will definitely share your comments with them. Also, it is great to realize that you were pleased with our newly renovated rooms and that... More

Ann Arbor, Michigan
Top Contributor
58 reviews 58 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very comfortable and clean. We were a bit worried about noise, being so close to the hospital, but our room was very quiet (we were on the 6th floor facing the back). The hotel is very convenient if you're in town to visit the Cleveland Clinic or Case Western, but a bit of a drive to the... More

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear db1985, I am pleased that you had a comfortable stay with us and that you found our location convenient for visits to Case Western and Cleveland Clinic. We are just a short 8-10 minute drive from central Downtown and just about the same distance from various areas for dining such as the Little Italy or the Beachwood area. I... More

Plantation, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed 5 days and would highly recommend staying on the 14 floor with all the amenities. Great staff especially Anntoinette! She certainly made us feel like family. The room was perfect and able to accommodate three people. If ever I come back to Cleveland I would only stay here!

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Rich N, Many thanks for your review. We sincerely appreciate the recommendation of our Club Floor and for the acknowledgement of great service from our staff, especially Antoinette. I will ensure these wonderful comments are shared with Antoinette and all our staff. I am thrilled that you were pleased with your room and that you have resolved to stay... More

south florida
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Let me start by saying if you need close proximity to Cleveland Clinic then by all means stay here. It's clean and modern. However, if not and want a good nights sleep find another hotel. I stayed here for 2 nights catching a concert at Blossom. I could hear and see medi-copters landing on the helipad across from my room.... More

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear melboca, Thank you for your review of your recent stay with us. I am happy that you found our property to be clean and that you appreciated the modern look that was the result of our recent room renovation project. I do apologize that your sleep was affected by the noise from emergency service vehicles going to the Cleveland... More

Grand Island, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My mother had anterior right hip replacement at Cleveland Clinic and we decided to stay a day at the Intercontinental Hotel, Cleveland Clinic, just to make sure everything was fine before the 200 mile trip back to Grand Island, New York. The staff was very accomodating, providing a raised toilet seat for my mother's use during our stay. They also... More

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Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Raymond K, Your wonderful comments of our hotel are very much appreciated. I am very happy to learn that our staff was accommodating and that our overall service provided some amount of ease after your mother’s surgery at the Cleveland Clinic. It is also good to know that our recently renovated room, with light colored walls added an element... More

Port Colborne, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed several days and appreciated the customer service orientated Staff. Albion the Bellman and Nickolai, and Ryan in the North Coast Cafe were a real pleasure as well as the wait staff in Table 45. A small hiccup with some bad info about the City was well compensated. Enjoyed the quality of linens and towels. Room was very clean and... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Hotel Cleveland, responded to this review

Dear Hawk2014, Many thanks for your five-star review of our hotel. I am thrilled that you experienced great customer service from our staff and that overall you had a high quality experience. We look forward to having you back so that we may provide you with another memorable stay. Thank you again for your wonderful comments. Sincerely, Sherice More

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Additional Information about InterContinental Hotel Cleveland

Address: 9801 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Hotel Cleveland 4.5*
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Also Known As:
Intercontinental Cleveland
InterContinental Hotel Cleveland Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in Cleveland #2 Luxury Hotel in Cleveland #10 Business Hotel in Cleveland #12 Family Hotel in Cleveland #14 Romantic Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The InterContinental Cleveland is situated on the campus of the prestigious Cleveland Clinic, less than two kilometres (one mile) from the University Circle cultural and arts district. Legacy Village shopping and entertainment, the Rock and Roll Hall of Fame and Museum, Progressive Field and the Historic Warehouse District are all within easy reach. ... more   less 
Number of rooms
299

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