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InterContinental Suites Hotel Cleveland

4.0 of 5 8800 Euclid Ave., Cleveland, OH 44106
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InterContinental Suites Hotel Cleveland
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InterContinental Suites Hotel Cleveland
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302 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Can't fault anything about this hotel, except the location. For just a general tourist, interested in seeing the Cleveland sites - this is not a great location as you are not within walking distance of anything of note (that I know of at least). If you are in town with a medical purpose - then this hotels proximity to the... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear MilkbottleLisa, We appreciate your feedback in regards to our hotel accommodations and the helpfulness of our staff. Your comments will be shared with the team. The InterContinental is in the cultural corridor of Cleveland and has an abundance of activities nearby. Our Concierge would be more than happy to help you arrange Cleveland Experiences the next time you are... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I could not have made my stays as comfortable as it was made possible , especially at the executive lounge by a wonderful lady by the name of Anntionette she made my stay very comfortable and always with a grat smile and great personality .anntionette was very helpful , I have seen her there on several of my visits since... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Naneth P, Many thanks for your remarkable review! I will ensure that Anntoinette at our Club Lounge is made aware of your wonderful comments about her. We look forward to providing you with continued five-star service on your future stays. Thanks again for your comments! Sincerely, Sherice More 

Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

very attractive hotel on the Cleveland clinic campus. The rooms was large and separate bedroom and living room. All the staff were very attentive to your needs. The resturant had gluten free items which made it very easy to eat. The bell man was very informative of different activites that were occuring in the area and arranged transportation to some... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear suzieshelties, Your five-star review of our Hotel is very much appreciated! We are happy to learn that you liked your room and the attention and support you received from our staff. Thank you for highlighting menu options from our C2 Restaurant and for noting that you would stay with us again. It would be our pleasure to have you... More 

Bothell
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2014

My family stayed here for about a week while my dad was at the Cleveland Clinic. All the rooms were suites and they give you a price break if you stay for a week or longer. The rooms were clean and the staff was really accommodating. The fitness room had equipment that worked, but it was not necessarily intuitive as... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear AliceC6446, It is wonderful to learn that this was your experience with us. Thank you for taking the time to comment on these aspects of your stay. I will ensure that our staff including Christie and Galina has the opportunity to read your review. We would love to provide you with the same quality service you have recently received... More 

McAllen, Texas
Top Contributor
95 reviews 95 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 11, 2014

Very nice hotel on the campus of Cleveland Clinic. The rooms are spacious with a separate sitting area and kitchenette (microwave, small fridge, sink). It is very similar to an Embassy Suites (without the breakfast and happy hour). The restaurant in the hotel is fantastic. The meals are unique and flavorful and would be a restaurant to consider visiting whether... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear SHTexas, Thank you for staying with us recently and for taking a moment to share your experience. We truly appreciate your feedback. It is great to learn that you had a nice stay with us and that you were pleased with the level of service from our staff. I will ensure that all staff including those at our C2... More 

Provo
Top Contributor
298 reviews 298 reviews
61 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed November 5, 2014

I was in town on business and I thought the intercontinental hotel was nice. My room had a nice living room, kitchen, bathroom, and bedroom. The furnishings were all updated and the room was roomy and the bed was comfortable. Check-in was a little slow as there were a couple of guests at the front desk for various issues and... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Mea37, We are thrilled that you had a comfortable stay with us. I will ensure that my colleagues have the opportunity to read your comments. I do apologize that check-in was not as prompt as could be and that you felt our room service menu could include more options. Thank you for your feedback on these issues and we... More 

Pittsburgh, Pennsylvania, USA
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 23, 2014

The last stay many years ago the InterContinental was a rundown hotel. This October I stayed at the "Suites" and everything about the facility has changed. The suite had a living room, kitchenette, king size bed with premium bedding, bathroom with separate sink, and toilet with shower in a separate room. The valet parkers were courteous and help full with... More 

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Oliver P, Our greatest thanks and appreciation for your five-star review. We are so happy that every aspect of your stay went well and that you have resolved to stay with us on future visits. We would love to have you back! Again, thank you for your review and for choosing our hotel. Sincerely, Sherice More 

Dallas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 23, 2014

Upon my arrival at the InterContinental Suites I immediately sensed it catered to patients at the Cleveland Clinic. A hospital shuttle bus is waiting for passengers in the drive, and a half dozen wheelchairs next to the registration desk. I was not staying as a patient. Check in was quick, friendly, and efficient. Walking toward my room I see shower... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear the_keygrip, Thank you for staying with us recently and for giving us such a thorough review. We very much appreciate your responses. My apologies on behalf of my colleagues for the items that were left in the hallway. It is good to know that you like how spacious and your room was and that it came with a kitchenette.... More 

Archbold Ohio
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 14, 2014

We are staying here for a week while undergoing test at the Cleveland Clinic. The Hotel is very convenient to the campus and shuttle busses run regularly. The room is a suite and is roomy. The decor is spartan, certainly not what I expected for over $200 a night. The bed is very hard and the furniture is not comfortable... More 

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Ciach, I am pleased to know that you had a good experience with our staff and that our location was convenient for your visits to the Cleveland Clinic. I do apologize that other aspects of your experience was less than pleasant and hope that you were not severely inconvenienced by these issues. We are constantly researching the prices of... More 

Tempe, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 8, 2014

There was a time when this was the closest hotel to Cleveland Circle. Our last experience was so good we chose this one again over the new one even more conveniently located to Case Western Reserve - no regrets. If you're going to the Cleveland Clinic the choice is still obvious: though Intercontinental operates a hotel right next to the... More 

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear TJ H, Your recommendations and five-star review are sincerely appreciated. Thank you so much for staying with us on several occasions. We are thrilled that you have received consistently great service and we would love to have you back on future visits. Thanks you so much for taking some time to share your experience with us. Sincerely, Sherice More 

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Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 187
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio
Hotel Style:
#2 Green Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#12 Business Hotel in Cleveland

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