Room was nice, clean, spacious, reception in bound was lovely, but I was given incorrect information on billing and I was warned twice that if I smoked in the room (I'm not a smoker) I would be charged $500. Moreover, the fitness center was tiny with one treadmill, parking was pricey ($16), there was no complimentary wifi, and the front... more

When first hearing I received the hotel, I was a little pessimistic. I booked the hotel through priceline's name your own price feature for 80$ (not much of a discount usually (95) which I highly reccomend. Getting to the hotel we passed the original Intercontinental Hotel on Carnegie avenue, we found it quite strange that there were 2 intercontinentals within... more

I was in Cleveland for medical treatment. Rooms are very high for paitents visiting the clinic. The higher ups at the clinic/ or the persons in charge of setting the prices should be ashamed. We are there seeking treatment not because we have $$$ to throw around. My room had a very large stain on the living room floor, the... more

This hotel is for those who have business at the Cleveland Clinic as it is located in very close proximity to the hospital and quite a long way away from downtown; travellers would do well to bear in mind that there are no amenities or convenience stores nearby. The scale of the suites is quite large with a comfortable living... more

This was not a good place to stay for the cost. My room was BAD.The heat wasnt working on tue 3/24/09 (cold night) and the carpet was dirty.Restaurant service was very slow. more

OMG. Very nice. Even without the military package that I got, it was a great stay. My brother-in-law had brain surgery and my sister and I stayed one night. We will probably stay there again when he has the second stage of his surgery in two weeks. Very spacious, clean, friendly staff, and the breakfast was very good. It was... more

The hotel is located next to the Cleveland Clinic. The rooms are spacious. It takes some time for your room to get warm, so turn on the heat, and leave out to heat your room like I did. Some of the staff was not very pleasant. When I entered the hotel they asked me if I wanted valet parking. I... more

This was the worst hotel I have ever stayed in. Housekeeping did not clean our room one day. The tv did not work properly, valet slow, and the restaurant expensive with poor service. Upper management did not call back when we inquired about our room getting cleaned. Room was dark and dirty. If you have to go to the clinic... more

We stayed at the Intercontinental while we were in Cleveland for a wedding. The hotel itself has nice rooms, although the lobby was torn up for construction. We ordered room service for breakfast and while the food is good, it was extremely overpriced. The hotel is within walking distance of an art museum, which we enjoyed visiting the day after... more