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InterContinental Suites Hotel Cleveland

4.0 of 5 8800 Euclid Ave., Cleveland, OH 44106
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InterContinental Suites Hotel Cleveland
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InterContinental Suites Hotel Cleveland
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301 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I could not have made my stays as comfortable as it was made possible , especially at the executive lounge by a wonderful lady by the name of Anntionette she made my stay very comfortable and always with a grat smile and great personality .anntionette was very helpful , I have seen her there on several of my visits since... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Naneth P, Many thanks for your remarkable review! I will ensure that Anntoinette at our Club Lounge is made aware of your wonderful comments about her. We look forward to providing you with continued five-star service on your future stays. Thanks again for your comments! Sincerely, Sherice More

Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

very attractive hotel on the Cleveland clinic campus. The rooms was large and separate bedroom and living room. All the staff were very attentive to your needs. The resturant had gluten free items which made it very easy to eat. The bell man was very informative of different activites that were occuring in the area and arranged transportation to some... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear suzieshelties, Your five-star review of our Hotel is very much appreciated! We are happy to learn that you liked your room and the attention and support you received from our staff. Thank you for highlighting menu options from our C2 Restaurant and for noting that you would stay with us again. It would be our pleasure to have you... More

Bothell
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here for about a week while my dad was at the Cleveland Clinic. All the rooms were suites and they give you a price break if you stay for a week or longer. The rooms were clean and the staff was really accommodating. The fitness room had equipment that worked, but it was not necessarily intuitive as... More

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Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear AliceC6446, It is wonderful to learn that this was your experience with us. Thank you for taking the time to comment on these aspects of your stay. I will ensure that our staff including Christie and Galina has the opportunity to read your review. We would love to provide you with the same quality service you have recently received... More

McAllen, Texas
Top Contributor
94 reviews 94 reviews
25 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel on the campus of Cleveland Clinic. The rooms are spacious with a separate sitting area and kitchenette (microwave, small fridge, sink). It is very similar to an Embassy Suites (without the breakfast and happy hour). The restaurant in the hotel is fantastic. The meals are unique and flavorful and would be a restaurant to consider visiting whether... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear SHTexas, Thank you for staying with us recently and for taking a moment to share your experience. We truly appreciate your feedback. It is great to learn that you had a nice stay with us and that you were pleased with the level of service from our staff. I will ensure that all staff including those at our C2... More

Provo
Top Contributor
298 reviews 298 reviews
61 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was in town on business and I thought the intercontinental hotel was nice. My room had a nice living room, kitchen, bathroom, and bedroom. The furnishings were all updated and the room was roomy and the bed was comfortable. Check-in was a little slow as there were a couple of guests at the front desk for various issues and... More

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Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Mea37, We are thrilled that you had a comfortable stay with us. I will ensure that my colleagues have the opportunity to read your comments. I do apologize that check-in was not as prompt as could be and that you felt our room service menu could include more options. Thank you for your feedback on these issues and we... More

Pittsburgh, Pennsylvania, USA
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The last stay many years ago the InterContinental was a rundown hotel. This October I stayed at the "Suites" and everything about the facility has changed. The suite had a living room, kitchenette, king size bed with premium bedding, bathroom with separate sink, and toilet with shower in a separate room. The valet parkers were courteous and help full with... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Oliver P, Our greatest thanks and appreciation for your five-star review. We are so happy that every aspect of your stay went well and that you have resolved to stay with us on future visits. We would love to have you back! Again, thank you for your review and for choosing our hotel. Sincerely, Sherice More

Dallas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Upon my arrival at the InterContinental Suites I immediately sensed it catered to patients at the Cleveland Clinic. A hospital shuttle bus is waiting for passengers in the drive, and a half dozen wheelchairs next to the registration desk. I was not staying as a patient. Check in was quick, friendly, and efficient. Walking toward my room I see shower... More

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Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear the_keygrip, Thank you for staying with us recently and for giving us such a thorough review. We very much appreciate your responses. My apologies on behalf of my colleagues for the items that were left in the hallway. It is good to know that you like how spacious and your room was and that it came with a kitchenette.... More

Archbold Ohio
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 14, 2014

We are staying here for a week while undergoing test at the Cleveland Clinic. The Hotel is very convenient to the campus and shuttle busses run regularly. The room is a suite and is roomy. The decor is spartan, certainly not what I expected for over $200 a night. The bed is very hard and the furniture is not comfortable... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Ciach, I am pleased to know that you had a good experience with our staff and that our location was convenient for your visits to the Cleveland Clinic. I do apologize that other aspects of your experience was less than pleasant and hope that you were not severely inconvenienced by these issues. We are constantly researching the prices of... More

Tempe, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 8, 2014

There was a time when this was the closest hotel to Cleveland Circle. Our last experience was so good we chose this one again over the new one even more conveniently located to Case Western Reserve - no regrets. If you're going to the Cleveland Clinic the choice is still obvious: though Intercontinental operates a hotel right next to the... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear TJ H, Your recommendations and five-star review are sincerely appreciated. Thank you so much for staying with us on several occasions. We are thrilled that you have received consistently great service and we would love to have you back on future visits. Thanks you so much for taking some time to share your experience with us. Sincerely, Sherice More

Canadian at large
Top Contributor
52 reviews 52 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 6, 2014

I assume that many people who stay here are here for health reasons as I was. They are here to see a doctor at the Cleveland Clinic; the hotel is amid the CC compound with easy walks or a shuttle service to buildings. Therefore, you would think that serenity would be of the hotel´s utmost concern as the guests are... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Nofoodie, Thank you for your comments of your recent stay with us. It is good to know that our location was convenient for your visits to the Cleveland Clinic. I am disappointed to hear of your experience in both your rooms and do apologize that you were affected in this way. We appreciate your feedback on this issue as... More

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Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 187
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio

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