We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Suites Hotel Cleveland

GreenLeadersBronze level
Hotel website
Hotel deals
8800 Euclid Ave., Cleveland, OH 44106
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
InterContinental Suites Hotel Cleveland
Professional photos View all
Browse nearby
InterContinental Suites Hotel Cleveland
Write a Review

317 reviews from our community

Traveler rating
    117
    125
    35
    23
    17
See reviews for
93
51
34
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (317)
  • Mar-May only
    (83)
  • Jun-Aug only
    (88)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (59)
All months
Fl
Top Contributor
112 reviews 112 reviews
97 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

No welcome here ! Bellman is gone-- front desk unattended-- than very uninterested ...the rooms are still cold and at places worn, pay per view wouldn't work in the bedroom at 8pm no staff would answer the phone...the lobby looks like an middle eastern bazaar at times with guests consuming their feasts and tea... but they are having fun..No parking... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Arriving here without a reservation 1 week post kidney transplant from the Cleveland Clinic Hospital attached to this hotel. My wife and I walked into the lobby around 10 pm, It was hustling with people and we waited in line to see if there was a room available. I was dressed in sweat pants and a sweat shirt (after all,... More 

Was this review helpful? Yes
Novi, Michigan
Contributor
20 reviews 20 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to the Intercontinental for a quick getaway. I had spent a lot of time researching many Cleveland hotels and really wanted to stay at this one, but was a bit turned off by the price. However, after going to the hotel's site directly, I found that they offer a package deal if you are visiting the Rock and... More 

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here summer 2014 and my stay was great. Excellent and pleasant customer service when I was checking in. Once I made it to the room as promised they had everything ready and set for my check in time. My room was great, comfortable bed , nice window view, spacious bathroom all working appliances. Even the lobby was nice... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania, United States
Contributor
17 reviews 17 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay here when we travel from Pittsburgh (yes, Pittsburghers going to Cleveland!) to visit the great art museum, Rock and Roll Hall of Fame, and other places for a weekend. The staff are friendly and the place is clean and fresh looking. No real problems to report. The valet parking is fairly efficient and reliable. We usually get the... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello V5656KCMichael_G, Thank you so much for taking the time to review our hotel. I like to say that we are in the heart of Cleveland because we are so close to all the museums as well as the Growing Communities of University Circle, Little Italy, Legacy Village and Beachwood Mall areas. We hope you will come back to visit... More 

Houston, Texas
Top Contributor
261 reviews 261 reviews
58 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Intercontinental is a fine hotel. Great service, beautiful lobby and open spaces, and big modern rooms are accompanied by fine dining at Table 45 and a nice Sunday breakfast in the regular dining room. It is a little pricier than some options but worth the money. I like the location as it is close to the Museums and to... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear George Y, Thanks a lot for sharing your experience with us! It makes us happy to know that you were pleased with our service levels, that you liked the layout of your room and public spaces and that our location was ideal for visits to the University Circle and Little Italy. My apologies that the mirror in your room... More 

Jeannette, Pennsylvania
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 28, 2015

I stay in the area about twice a month now for work. The place is very nice, being my preferred place. I have stayed at both of the IHGs, the other one is the one attached to the CClinic, but this one is a little less $ and had my beloved mini-fridge and microwave. Nicely set up like the Embassy... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Adele M, We appreciate your review and value you as a loyal InterContinental Cleveland guest! It is great to hear that every time you have stayed with us you have received consistently great service. I will ensure that all our staff has an opportunity to read your comments so that they may learn of their impact on your experiences... More 

Massillon, Ohio
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 29, 2015

Finally got around to reviewing this hotel after my surgery. I stayed here on December 7, 2014. First like most people I stayed here because it was convenient to the Cleveland Clinic as I had surgery the next day. Room was very clean, staff was very friendly and helpful. They called the VIP bus for us because my mom was... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Catcritter, Thank you for making it a priority to provide us with your review. It is good to know that our location was convenient for your Cleveland Clinic visits and that your room and staff interactions were pleasant. Please accept our sincerest apologies for the issues with smoke coming from the room across the hall. Our hotel does review... More 

Philadelphia, Pennsylvania
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 16, 2015

I booked this hotel simply because of location and convenience for accessing Cleveland Clinic. I never expected the hotel to actually be nice! The bed was so comfortable, the shower had nice water pressure, I took a bath, the free toiletries were high end. We got turn down service and chocolate in the evening. The entire staff from front desk... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear lismiserables9, We are elated by your warm review. It is clear that you have received the full InterContinental experience and we thank you very much for sharing your experience! It is great to know that you liked all the amenities in your room and that you were pleased with Room Service. We are thrilled that we superseded your expectations... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 4, 2015

Stayed while a family member was at the clinic. Place is on campus of Clinic and is only 1 short block from main entrance. There is a free bus service as well as police escort at night. Room is like a small apartment and very clean and modern. They don't tell you - you need to know - they have... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Heidi M, Thank you so much for the wonderful review of our hotel. It provided great feedback for us to work on as a hotel, so that we can provide better service to you and our guests. I will share these comments with the staff and valet as well. Thank You so much and we hope to see you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

97 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Room/suite (11)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (8)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (50)
Viewed
Room/suite (24)
Viewed
Dining (8)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question