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InterContinental Suites Hotel Cleveland

4.0 of 5 8800 Euclid Ave., Cleveland, OH 44106
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InterContinental Suites Hotel Cleveland
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InterContinental Suites Hotel Cleveland
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309 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked this hotel simply because of location and convenience for accessing Cleveland Clinic. I never expected the hotel to actually be nice! The bed was so comfortable, the shower had nice water pressure, I took a bath, the free toiletries were high end. We got turn down service and chocolate in the evening. The entire staff from front desk... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear lismiserables9, We are elated by your warm review. It is clear that you have received the full InterContinental experience and we thank you very much for sharing your experience! It is great to know that you liked all the amenities in your room and that you were pleased with Room Service. We are thrilled that we superseded your expectations... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed while a family member was at the clinic. Place is on campus of Clinic and is only 1 short block from main entrance. There is a free bus service as well as police escort at night. Room is like a small apartment and very clean and modern. They don't tell you - you need to know - they have... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Heidi M, Thank you so much for the wonderful review of our hotel. It provided great feedback for us to work on as a hotel, so that we can provide better service to you and our guests. I will share these comments with the staff and valet as well. Thank You so much and we hope to see you... More 

Henryville, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel, the rooms are larger than the average, great location to the Cleveland Clinic. Room service is great, a restaurant on the main floor is very nice but very $$$$. My only issue with this hotel is the room cost at $250/per night adds up in a hurry. I do recommend that you arrive during... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Jeff S, Thank you so much for sharing your experience at the InterContinental Suites Hotel Cleveland. We are happy you enjoyed your stay. The InterContinental Cleveland prides itself on the security of our hotels and we are happy you felt safe here. We hope to see you again soon! Sincerely, Kandyce Burgett More 

Hudson, New York
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here while in town for event at Cleveland Museum of Art, which was only a short drive away. Very nice rooms, clean and quite comfortable. We ordered room service which was tasty and delivered quite quickly. We had a nice stay at this hotel, but I can see where it might not be convenient for some depending on why... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear jlflook, Thank You for taking the time to review our hotel. We are happy you enjoyed your stay with us and hope we can help recommend some activities around our area that you would enjoy in the future. We are centrally located by University Circle, Little Italy and Downtown. We hope to see you again soon! Sincerely, Kandyce Burgett More 

Chenequa, WI
Contributor
14 reviews 14 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived at the hotel around 9:30pm, there was no valet in sight or bell hop. My husband went to check in and 10 plus minutes later, a valet finally showed up. We were informed it was a "slow evening" so the bell hop went home and we were left to unpack the car, really? We arrive in the room, it... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear MeganLakeCountry, Thank you so much for bringing to light the issues you had at our InterContinental Suites Property. We do not find this type of service level acceptable and your comments will be shared with the staff, so we can improve upon our services to you. As our guest it is extremely important that you are happy and we... More 

Rochester, Michigan, United States
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel! There is a dedicated floor of suites for ambassador members. Room service was delicious, prompt and the value was superb. The accessories for guests was perfect and appreciated. The bathroom was spacious and accommodating for more than one person. My husband and I loved that the fresh fruit and water were waiting for us inside the room when... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Heather B, Thank you so much for sharing your feedback about the InterContinental Cleveland. We are happy your stay was “Perfection!” and I will share your comments with the staff. Thank you and we look forward to seeing you back at the InterContinental Suites Cleveland soon! Sincerely, Kandyce Burgett More 

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 15, 2014

Can't fault anything about this hotel, except the location. For just a general tourist, interested in seeing the Cleveland sites - this is not a great location as you are not within walking distance of anything of note (that I know of at least). If you are in town with a medical purpose - then this hotels proximity to the... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear MilkbottleLisa, We appreciate your feedback in regards to our hotel accommodations and the helpfulness of our staff. Your comments will be shared with the team. The InterContinental is in the cultural corridor of Cleveland and has an abundance of activities nearby. Our Concierge would be more than happy to help you arrange Cleveland Experiences the next time you are... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

I could not have made my stays as comfortable as it was made possible , especially at the executive lounge by a wonderful lady by the name of Anntionette she made my stay very comfortable and always with a grat smile and great personality .anntionette was very helpful , I have seen her there on several of my visits since... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Naneth P, Many thanks for your remarkable review! I will ensure that Anntoinette at our Club Lounge is made aware of your wonderful comments about her. We look forward to providing you with continued five-star service on your future stays. Thanks again for your comments! Sincerely, Sherice More 

Pittsburgh, Pennsylvania
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

very attractive hotel on the Cleveland clinic campus. The rooms was large and separate bedroom and living room. All the staff were very attentive to your needs. The resturant had gluten free items which made it very easy to eat. The bell man was very informative of different activites that were occuring in the area and arranged transportation to some... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear suzieshelties, Your five-star review of our Hotel is very much appreciated! We are happy to learn that you liked your room and the attention and support you received from our staff. Thank you for highlighting menu options from our C2 Restaurant and for noting that you would stay with us again. It would be our pleasure to have you... More 

Bothell
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 20, 2014

My family stayed here for about a week while my dad was at the Cleveland Clinic. All the rooms were suites and they give you a price break if you stay for a week or longer. The rooms were clean and the staff was really accommodating. The fitness room had equipment that worked, but it was not necessarily intuitive as... More 

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear AliceC6446, It is wonderful to learn that this was your experience with us. Thank you for taking the time to comment on these aspects of your stay. I will ensure that our staff including Christie and Galina has the opportunity to read your review. We would love to provide you with the same quality service you have recently received... More 

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Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 187
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio
Hotel Style:
#2 Green Hotel in Cleveland
#4 Luxury Hotel in Cleveland
#12 Business Hotel in Cleveland

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