We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

InterContinental Suites Hotel Cleveland

GreenLeadersBronze level
Hotel website
Hotel deals
8800 Euclid Ave., Cleveland, OH 44106
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
InterContinental Suites Hotel Cleveland
Professional photos View all
Browse nearby
InterContinental Suites Hotel Cleveland
Add Photo Write a Review

332 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    123
    130
    37
    23
    19
See reviews for
97
53
34
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (332)
  • Mar-May only
    (93)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (59)
All months
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is very close to Cleveland Clinic & offers a shuttle back & forth. My room was clean & the bed was comfortable. I chose this hotel for convenience to the Cleveland Clinic. Valet parking is the only option for parking $18/night. A negative- there are no vending/soda machines. If you want soda you must go to their restaurant.... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Dawnhelmuth, Thank you for taking the time to review the InterContinental Cleveland Suites Hotel. We know you have many of choices when coming to the city of Cleveland and we want you to know we appreciate your business. Thank you for providing us with feedback about the vending machines, as a full service property we are always more than... More 

upstate
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

While at Cleveland Clinic, I stayed at the suites hotel. The accommodation were good, clean enough room, beds comfortable, very close to where my husband was recuperating. My only beef with the hotel is that they have free coffee in the lobby from 5:30 to 6:30 am. After that the same cart is pushed into resturant area, for a charge.... More 

Was this review helpful? Yes
Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear michele r, I would like to thank you for taking the time to review the Intercontinental Suites Cleveland. I am happy to hear you had a comfortable stay! We recognize that a lot of guests have need for that early morning cup of coffee, so we offer complimentary coffee from 5:30am to 6:30am, when the restaurant is closed. Once... More 

West Lafayette, Indiana
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place to stay. Large room, large bath, quiet and really convenient to Cleveland Clinic. Since it was warm (June) we were able to leave our car in the garage at the hotel and walk to the clinic. The hotel also kept our bags for us during my appointment. We only stayed the one night but I would definitely stay... More 

Was this review helpful? Yes
Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, lmasher~ We are happy to hear that you had a very comfortable stay with us while you were visiting the Clinic. We hope that you were able to visit some of the local attractions, such as Little Italy, or the Cleveland Museum of Art. Thank you for your positive feedback! Your compliments will be shared with the entire staff.... More 

DC
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

It's so convenient to the clinic. And I like the suite set up. We had a one bedroom with 2 beds. There is a door between the living room and bedroom. And the bathroom is accessible from both. Very comfortable for people keeping different schedules. There is a mini fridge and kcup coffeemaker. The staff was very friendly and the... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear ticket&passport, Thank you for taking the time to review the InterContinental Suites Hotel. I am happy to hear you enjoyed your stay in your suite and found the amenities to suit your needs as well, despite the cost of the valet. We appreciate your business and hope you will come back to visit again soon! Sincerely, Kandyce Burgett More 

Oakville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel Saturday night around 7:45. A room was not ready for us, despite a confirmed reservation. We were asked to wait in the bar, drinks were on the hotel. After 40 minutes (and one drink each) I went to see what was going on and was told they were "working on it" and it "shouldn't be... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear AlgonquinBoy, First of all I want to apologize for the wait and our customer service. This is not the type of experience we want our guests to leave with when staying at the InterContinental Suites Hotel and there is no excuse for it. I am extremely sorry and I will make sure that your comments are shared with the... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 27, 2015

Hotel was super clean and look freshly remodeled. Sharp and modern decor, but the best part was attention to detail. Almost-full-size toiletries, extra towels, Keurigs in the rooms, microwaves, minifridges and sinks in the sitting area, concierge service, excellent customer service from the front desk. The only parking is valet, $18 with in and out privileges. What they don't tell... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear 915juliew, Thank you for taking the time to review our hotels. We appreciate your feedback. We are happy you enjoyed your stay and the amenities we had to offer. I will share your lovely comments with the staff. Sincerely, Kandyce Burgett More 

Cincinnati, Ohio
Level Contributor
150 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed May 20, 2015

I have been going to the Cleveland Clinic for about two years now and this is where we always stay. The staff is very friendly and remembers us whenever we return. The rooms are clean and comfortable. The only negative is slight in that the valet could be more attentive.

Was this review helpful? Yes 1
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear KFCincy26, Thank you so much for taking the time to review the InterContinental Suites Hotel. We appreciate your feedback. We are happy our location is convenient to the Clinic for you but we hope that you are also able to enjoy the museums and other local attractions around our area. If you have any questions on how we can... More 

Prescott, Arizona
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 20, 2015

I was here on business and had the opportunity to stay at this hotel. The rooms are all suites with separate bedroom and living room areas. The fridge and microwave were nice to have in the room. There was a good work space as well. I was impressed with the tile in bathroom. I very much appreciated the onsite fitness... More 

Was this review helpful? Yes 2
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Popeyebird, Thank you for taking the time to review our hotel. We are sorry that some of the reviews are not always the best but we are happy you took the chance in giving us a try. We are a wonderful hotel located in the heart of the city. We are between Little Italy, University Circle, Downtown and much... More 

Minnesota
Level Contributor
196 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed May 19, 2015

After reading the negative reviews on this hotel I was concerned to book. I took one reviewer advice and got club level. The service here has been excellent. Our room was on the 12 floor and very quiet and very clean. Fabrics were in great shape and the linens comfy. We had a king bed room. The bathroom was spotless... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear rjsampson, Thank you so much for taking the time to review our property and the surrounding areas. The Wade Oval Park is lovely and if you didn't get to partake in the Museums then the next time you are in town you can take the shuttle or walk there as well. This area of town is really being built... More 

Ahmedabad, India
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 7, 2015

Ok the hotel is 5 miles far from the expo centre and the downtown but is well connected with the bus. The rooms are really suites, large and comfortable. Outside there is nothing to do, you need to go in the middle of Cleveland to find out fun and good restaurants. In any case it's a premium hotel with good... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Stefano T, Thank you so much for taking the time to review our hotel. We truly value your feedback. Our hotel is not close to downtown but we do offer other amenities on this side of town. We are very close to the arts district with Museums and Orchestra, the clinic offers a complimentary shuttle to these as well.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

106 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (49)
Viewed
Hotel & grounds (10)
Viewed
Room/suite (11)
Viewed
Bathroom (10)
Viewed
Dining (1)
Viewed
View from room (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (57)
Viewed
Room/suite (27)
Viewed
Dining (8)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (4)
Viewed
Pool/beach area (1)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay