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InterContinental Suites Hotel Cleveland

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8800 Euclid Ave., Cleveland, OH 44106
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InterContinental Suites Hotel Cleveland
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InterContinental Suites Hotel Cleveland
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335 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Camby, Indiana
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We Visit Cleveland regularly for care at the Cleveland Clinic and have platinum membership wit IC. Hotel is conveniently located at 1 end of Clinic campus. Hotel clean. Staff helpful. Rooms size able. Two minor frustrations. Platinum status does not consistently guarantee a room upgrade. When we drive we often have several bags; in contrast to most "suites" hotels luggage... More 

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The ladies in the club lounge are soo friendly. I've never had breakfast at a hotel I enjoyed before the intercontinental in Cleveland. Manya Dailey did a particularly excellent job serving my family and I breakfast. Good bacon at a hotel breakfast?!?! Everything taste fresh and delicious.

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Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, Joe B~ Thank you so much for taking the time to leave comments about your recent stay with InterContinental Cleveland! It is heartwarming to hear that the ladies at the Club Lounge at the InterContinental Hotel and Conference Center took such good care of you, and that Manya was especially attentive! I will be sure to let their Manager... More 

Blythewood, South Carolina
5 of 5 stars Reviewed 1 week ago NEW

Stayed at this property while recovering from prostate cancer surgery at the Cleveland Clinic. Some construction noise from next door would occur during the day, but other than that it was a wonderful stay. Very convenient to the Cleveland Clinic campus. All of the staff were very friendly and accustomed to interacting with patients and families. Room layout was very... More 

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Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear charlie770, I'm so happy to hear that during what I'm sure was a stressful time for you and your wife, our staff was able to provide you with such a wonderful and comfortable stay! You are right, we have a vast number of Clinic patients that stay with us, and it is our goal to treat everyone like family... More 

Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is very close to Cleveland Clinic & offers a shuttle back & forth. My room was clean & the bed was comfortable. I chose this hotel for convenience to the Cleveland Clinic. Valet parking is the only option for parking $18/night. A negative- there are no vending/soda machines. If you want soda you must go to their restaurant.... More 

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KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Dawnhelmuth, Thank you for taking the time to review the InterContinental Cleveland Suites Hotel. We know you have many of choices when coming to the city of Cleveland and we want you to know we appreciate your business. Thank you for providing us with feedback about the vending machines, as a full service property we are always more than... More 

upstate
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While at Cleveland Clinic, I stayed at the suites hotel. The accommodation were good, clean enough room, beds comfortable, very close to where my husband was recuperating. My only beef with the hotel is that they have free coffee in the lobby from 5:30 to 6:30 am. After that the same cart is pushed into resturant area, for a charge.... More 

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Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear michele r, I would like to thank you for taking the time to review the Intercontinental Suites Cleveland. I am happy to hear you had a comfortable stay! We recognize that a lot of guests have need for that early morning cup of coffee, so we offer complimentary coffee from 5:30am to 6:30am, when the restaurant is closed. Once... More 

West Lafayette, Indiana
Level Contributor
58 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 23, 2015

Wonderful place to stay. Large room, large bath, quiet and really convenient to Cleveland Clinic. Since it was warm (June) we were able to leave our car in the garage at the hotel and walk to the clinic. The hotel also kept our bags for us during my appointment. We only stayed the one night but I would definitely stay... More 

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Chelsey F, Administrative Assistant to Hotel Manager at InterContinental Suites Hotel Cleveland, responded to this review

Hello, lmasher~ We are happy to hear that you had a very comfortable stay with us while you were visiting the Clinic. We hope that you were able to visit some of the local attractions, such as Little Italy, or the Cleveland Museum of Art. Thank you for your positive feedback! Your compliments will be shared with the entire staff.... More 

DC
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed June 20, 2015 via mobile

It's so convenient to the clinic. And I like the suite set up. We had a one bedroom with 2 beds. There is a door between the living room and bedroom. And the bathroom is accessible from both. Very comfortable for people keeping different schedules. There is a mini fridge and kcup coffeemaker. The staff was very friendly and the... More 

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KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear ticket&passport, Thank you for taking the time to review the InterContinental Suites Hotel. I am happy to hear you enjoyed your stay in your suite and found the amenities to suit your needs as well, despite the cost of the valet. We appreciate your business and hope you will come back to visit again soon! Sincerely, Kandyce Burgett More 

Oakville, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 11, 2015

We arrived at the hotel Saturday night around 7:45. A room was not ready for us, despite a confirmed reservation. We were asked to wait in the bar, drinks were on the hotel. After 40 minutes (and one drink each) I went to see what was going on and was told they were "working on it" and it "shouldn't be... More 

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KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear AlgonquinBoy, First of all I want to apologize for the wait and our customer service. This is not the type of experience we want our guests to leave with when staying at the InterContinental Suites Hotel and there is no excuse for it. I am extremely sorry and I will make sure that your comments are shared with the... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 27, 2015

Hotel was super clean and look freshly remodeled. Sharp and modern decor, but the best part was attention to detail. Almost-full-size toiletries, extra towels, Keurigs in the rooms, microwaves, minifridges and sinks in the sitting area, concierge service, excellent customer service from the front desk. The only parking is valet, $18 with in and out privileges. What they don't tell... More 

Was this review helpful? Yes
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear 915juliew, Thank you for taking the time to review our hotels. We appreciate your feedback. We are happy you enjoyed your stay and the amenities we had to offer. I will share your lovely comments with the staff. Sincerely, Kandyce Burgett More 

Cincinnati, Ohio
Level Contributor
162 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed May 20, 2015

I have been going to the Cleveland Clinic for about two years now and this is where we always stay. The staff is very friendly and remembers us whenever we return. The rooms are clean and comfortable. The only negative is slight in that the valet could be more attentive.

Was this review helpful? Yes 1
KBurgett, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear KFCincy26, Thank you so much for taking the time to review the InterContinental Suites Hotel. We appreciate your feedback. We are happy our location is convenient to the Clinic for you but we hope that you are also able to enjoy the museums and other local attractions around our area. If you have any questions on how we can... More 

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