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All 33 Cleveland hotels

InterContinental Suites Hotel Cleveland

4.0 of 5 Hotel   |   8800 Euclid Ave., Cleveland, OH 44106
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77%
Ranked #15 of 33 hotels in Cleveland
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 2 weeks ago
Juliet G Camp Hill, Pennsylvania
  • Reviews (273)
  • Photos (78)
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273 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Camp Hill, Pennsylvania
Contributor
20 reviews 20 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is perfect for those who need to be close to the Cleveland Clinic. We were visiting a relative near the hotel, which is why we chose this location. There is not a lot of tourist attractions nearby, so if downtown is your focus, you may want to go closer, or you can enjoy the price of being slightly... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Juliet G, Thank you so much for your wonderful comments about our hotel. I am happy that our suite suited the needs of your family and that all staff encountered provided you with a great experience. I will be sure to share your feedback with them. It is also good to know that our location was convenient for visiting... More

Eatonton, Georgia
Top Contributor
67 reviews 67 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location as it is actually on the hospital property and there are shuttles running all day to take you to your appointments and you never have to get your vehicle out. They will even take you to the local drug store down the street and back, A little expensive if you eat all your meals there which is a... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear GPSMike, Thank you for your review of our hotel. We appreciate and value your feedback. I am pleased that our location was convenient for your visits to the Clinic and that the amenities we have in place were helpful for your daily activities and appointments. On your next venture to Cleveland, we hope to provide you with another convenient... More

Fl
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very interesting Hotel...all is a bit cheaper than a usual Intercontinental , rooms and hallways are a bit used a ripped carpet here and there...Still liked it...only downside was the awful breakfast , Staff was super friendly everywhere

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear uli1, Thank you for taking some time to post a review of your recent visit to our hotel. I am happy that despite a few minor details you had a pleasant stay. On future stays with us, please do not hesitate to share your opinions about our breakfast items with our staff so that we may make attempts at... More

michigan
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was refreshing after a long day of testing at the Clinic. Services were top notch, rooms were clean and very bright! Food was good, the atmosphere was truly appreciated! I was stuck at the clinic until 4AM as testing was bit longer than expected and the hotel extended by stay till 4pm which was VERY nice of them!!

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear edog152, Thank you so much for your fantastic remarks. I am so happy that all aspects of your stay from staff to hotel quality were wonderful for you. I will be sure to share your comments with all our staff and we hope to provide you with the same quality experience on your next visit to Cleveland. Sincerely, Sherice More

Garland, Texas
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 3, 2014

This hotel while very nice, is located in the Hospital district and isn't really close to any kind of activities. We used it while visiting Cleveland Institute of Music. Hotel is very clean and well managed.

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Catman3404 Many thanks for your 4-star review of our hotel. We sincerely appreciate your feedback. I am happy that you found our hotel to be very nice, clean and well-managed. I am disheartened though that you were not able to take advantage of some of the fun things to do in the area. We are located just down the... More

Cincinnati, Ohio
Top Contributor
57 reviews 57 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 28, 2014

We have stayed at the Intercontinental Suites Hotel multiple times over the last year. We wouldn't consider staying anywhere else. The staff is very friendly and remembers us. Everyone is very helpful. the restaurant is good and the accomodations great.

Was this review helpful? Yes 2
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear KFCincy26, Many thanks for being a loyal IHG guest. We value and appreciate you. I am happy that we have consistently been able to provide you with a wonderful stay each time you visit and we look forward to creating more remarkable experiences for you. I will be sure to share your positive comments with all our staff as... More

Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 28, 2014

I was recently a guest at this hotel and I must it was one of the most horrible experiences!! As an employee of IHG I expected to be treated better, and when I called to speak with the Front Office Manager, she was very unhelpful and rationalized the behavior of her staff. Front the onset of my stay things went... More

Was this review helpful? Yes 3
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Christopher T, Thank you for your review. I am disappointed that this was your experience. We strive in levels of communication and try to be as upfront and clear about all issues including those of costs and alternatives with our guests. As such, I apologize that this was your experience as this is not our standard of service. Best... More

Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 27, 2014

It's the small things that make or break my impression of a product or service. For example, the bloody bandaid left in my bathroom. Or the two kiosk PCs that would not print, and the front desk person who offered to charge me to print them behind the desk. Or the restaurant that had no one at the host station... More

Was this review helpful? Yes 2
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear JoeRitson, I am grateful that you have taken the time to post a review of your recent stay with us. I do agree that it is the small things that truly make a difference in one’s experience. As such, I am deeply apologetic that certain details of your stay did not meet your expectations and we would have loved... More

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 16, 2014

I was here for 2 nights for business and I found most of the service to be extremely poor. I tried asking the front desk for help regarding the Clinic campus and how best to get to a meeting I had at the cancer center. She couldn't help me and wasn't willing to try, and wouldn't touch the campus/shuttle map.... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Rhondnius, We are pleased that you have taken the time to give us your feedback. It is much appreciated. I do apologize that you were not adequately assisted in getting to the Cancer Center and for the misinformation you received. We strive to keep all our guests comfortable and informed and the feedback you have shared with us from... More

Delafield
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed May 10, 2014 via mobile

We recently stayed at the hotel as we were picking our son up from college. The good was that the room was very nice and clean. The bad started when we were told that our room had a fridge. There was none so we had a wasted trip bringing up leftovers...which turned out OK as only one of our keys... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Matt O, Thank you for taking the time to post a review about your recent stay with us. I am happy you found your room to be nice and clean. In rooms without a refrigerator, they are available upon request and so in the future please do not hesitate to give the front desk a call so we could... More

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Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Reservation Options:
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Green Hotel in Cleveland #3 Luxury Hotel in Cleveland #12 Family Hotel in Cleveland #13 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
InterContinental Suites Hotel Cleveland, the region's only "wellness focused" all-suite hotel, is conveniently located right on the Cleveland Clinic campus. An oasis for guests to relax, rejuvenate and improve their overall mental and physical well-being, yet close to the city's most prominent attractions such as the Rock and Roll Hall of Fame and Museum, Cleveland Museum of Art and Cleveland Botanical Garden. From the moment you arrive you'll feel the warmth and comfort of a hotel and staff that are focused on assisting you reach your goal of wellness and good health. ... more   less 
Number of rooms
187

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