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InterContinental Suites Hotel Cleveland

4.0 of 5 8800 Euclid Ave., Cleveland, OH 44106
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InterContinental Suites Hotel Cleveland
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InterContinental Suites Hotel Cleveland
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294 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Archbold Ohio
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We are staying here for a week while undergoing test at the Cleveland Clinic. The Hotel is very convenient to the campus and shuttle busses run regularly. The room is a suite and is roomy. The decor is spartan, certainly not what I expected for over $200 a night. The bed is very hard and the furniture is not comfortable... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Ciach, I am pleased to know that you had a good experience with our staff and that our location was convenient for your visits to the Cleveland Clinic. I do apologize that other aspects of your experience was less than pleasant and hope that you were not severely inconvenienced by these issues. We are constantly researching the prices of... More

Tempe, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There was a time when this was the closest hotel to Cleveland Circle. Our last experience was so good we chose this one again over the new one even more conveniently located to Case Western Reserve - no regrets. If you're going to the Cleveland Clinic the choice is still obvious: though Intercontinental operates a hotel right next to the... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear TJ H, Your recommendations and five-star review are sincerely appreciated. Thank you so much for staying with us on several occasions. We are thrilled that you have received consistently great service and we would love to have you back on future visits. Thanks you so much for taking some time to share your experience with us. Sincerely, Sherice More

Canadian at large
Top Contributor
52 reviews 52 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I assume that many people who stay here are here for health reasons as I was. They are here to see a doctor at the Cleveland Clinic; the hotel is amid the CC compound with easy walks or a shuttle service to buildings. Therefore, you would think that serenity would be of the hotel´s utmost concern as the guests are... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Nofoodie, Thank you for your comments of your recent stay with us. It is good to know that our location was convenient for your visits to the Cleveland Clinic. I am disappointed to hear of your experience in both your rooms and do apologize that you were affected in this way. We appreciate your feedback on this issue as... More

Fowlerville, Michigan
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a beautiful and well maintained hotel. Includes a separate bedroom from living room, small refrigerator, microwave, sink, and coffee maker. Located within the Cleveland Clinic campus. Free shuttle service within campus. Taxi service available to downtown, but costly. Sunday morning breakfast buffet at the restaurant, did not quite meet our expectations. A bit pricey for the selection.

Was this review helpful? Yes 3
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Goldengirl214, We thank you very much for staying with us recently and for posting a review. We are glad to know that you liked your room and that our location was convenient for visits to the Cleveland Clinic. Thank you for your comments on our breakfast buffet. Your feedback on such issues is very important to us. Should you... More

Senior Contributor
36 reviews 36 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 14, 2014

My wife and I came here on business. The hotel staff is very attentive and friendly. The room was beautiful. The entire hotel was very clean. The dinner at the restaurant was excellent. The down side was the breakfast. It was the buffet. I would definitely skip it. It was cold, had very little choices, and was way too expensive.... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Dave1071, Many thanks for staying with us recently and for posting a review. I am thrilled that you had a great experience with all our staff, that you found our property clean and that you enjoyed your dinner at our C2 Restaurant. It is disappointing to learn that you had a less than pleasant experience with our breakfast buffet... More

Michigan
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 13, 2014 via mobile

We stayed here for five days before my husband had surgery, then moved to the deluxe Intercontinental connected by walkway during the time he would be in the hospital and I would be on my own. This strategy worked great and saved $500 on the front end. These rooms were nice, love the beds. Only complaint was that our room... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear BathMonkey, We very much appreciate you choosing our hotel and taking some time to share your experience. Your feedback is very important to us. It is good to know that you were pleased with your room quality and the convenience of our location to the Cleveland Clinic. My apologies that you were able to hear noise from neighbors in... More

Dover, Ohio
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 8, 2014

This property was stunning; however, you are only as strong as the weakest link and a single person ruined a family get away as well as business opportunity. We were treated extremely poorly by Thereza. Several attempts were made by various staff members to correct and rectify her rude, unprofessional, arrogant and condescending demeanor. However, nothing changed. I was travel... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear evasmallwood, Thank you for staying with us recently and for being a loyal IHG Rewards Member. We appreciate you taking some time to post a review of your recent stay with us as well. It is good to know that you found our property to be stunning, but disappointed about all the issues you experienced. This is not our... More

Grove City, Pennsylvania
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 19, 2014

This was a low to mid price hotel. I was expecting nothing more than a room to sleep for the night. But when we got there it was above and beyond what I paid for. Very clean, and spacious rooms. When we needed an extra blanket it was provided fast. The staff was very helpful and friendly. The building was... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear Amber S, Many thanks for your wonderful comments of your stay with us. We are so happy to learn that you found our hotel to be of great value and that you had a great experience with our staff. It is great to know that you have resolved to stay with us should you come back to Cleveland as... More

1 review
4 of 5 stars Reviewed August 19, 2014 via mobile

My friend and I shared a double suite during Gay Games in Cleveland. While the hotel is a bit far from downtown, it's easily accessible via RTA. Staff were over the top friendly, from front desk to housekeeping and restaurant. We had a problem erupt in our room on our 2nd night, and the manager and maintenance team were quickly... More

Was this review helpful? Yes
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear andeATL, We thank you very much for your staying with us during the Gay Games and for taking some time to share your experience with us. We are happy that you were pleased with your room and with the service you received from our staff. Many thanks for the recommendation of our hotel and we do hope that you... More

Sharon, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

We were in Cleveland for the Italian Feast in Little Italy. We chose this hotel because of the low price, safe neighborhood location and proximity to Little Italy. Imagine our very pleasant surprise when the very low cost suite was really a suite and not just an oversized standard room. This had two spacious rooms with extra large bath. The... More

Was this review helpful? Yes 1
Sherice B, Manager at InterContinental Suites Hotel Cleveland, responded to this review

Dear kathryn1, Many thanks for your wonderful review of our hotel. It is an absolute thrill to learn that you liked your room and amenities and that you had a great experience with our staff. We are happy that you have resolved to stay with us in the future and we are excited about welcoming you back. Again thank you... More

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Additional Information about InterContinental Suites Hotel Cleveland

Address: 8800 Euclid Ave., Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Suites Hotel Cleveland 4*
Number of rooms: 187
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Also Known As:
Intercontinental Hotel Cleveland
Intercontinental Cleveland
InterContinental Suites Hotel Cleveland Ohio

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