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Hilton Garden Inn Cleveland Downtown

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1100 Carnegie Ave, Cleveland, OH 44115
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Hilton Garden Inn Cleveland Downtown
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Hilton Garden Inn Cleveland Downtown
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933 Reviews from our TripAdvisor Community

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Traveler rating
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    122
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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There are newer reviews for Hilton Garden Inn Cleveland Downtown
See the most recent reviews
West Hartford, Connecticut
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 24, 2013

I was initially weary of the location, being on the fringes of downtown, but it turned out to be a very easy walk to downtown at a price much better than the hotels in the downtown. I felt very safe walking alone to and from the hotel. The rooms were large, clean and comfortable. Staff was friendly. The only issue... More 

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. We are glad it was satisfactory for you. We also appreciate the kind feedback in regard to our staff and how clean the rooms were. More 

Merrick
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

We went on the way to driving my daughter to school. They offered a package to the Rock N Roll Hall of Fame that included parking and breakfast. Plus a shuttle to and from there. Amazing staff too. Room was clean and beds were comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad to hear you had an excellent stay with us and enjoyed our Rock Hall package. Please come back again. More 

Toledo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

I enjoyed my stay. Although I did not spend much time in the hotel, the staff was friendly and the service was great. I would book another stay at this hotel and next time I will make sure to use the pool!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad to read we have a repeat guest next time you're in town. Certainly take advantage of our pool/wirlpool on your next visit with us. It is open 7 days a week, 5 a.m. until 11 p.m. More 

Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

We recently stayed at the Hilton Garden for a quick weekend getaway. The staff was so friendly right from the start. The room was clean and quiet even though we were facing the highway side. The hotel was close to everything, only a few blocks from great restaurants and bars (or a quick and cheap taxi ride away). The breakfast... More 

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Where ever your going we can set transportation up for you. But as you stated most restaurants/bars are in walking distance or within our complimentary shuttle radius. Thanks for choosing us! More 

Buffalo, United States
1 review
4 of 5 stars Reviewed August 20, 2013

The hotel was great, the location would be great if you were to be attending a Cleveland Indians game. The staff at the hotel to include the restaurant staff were all very friendly. I would recommend this hotel to anyone that wanted to visit the city.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to write a review on your stay with us. We are close to the downtown attractions and our complimentary shuttle can get you to the majority of them.Feel free to book a shuttle time at our front desk. More 

Philadelphia
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed August 18, 2013

We stayed for two nights (we didn't use the pool or work out room so can't speak to that). The folks at the front desk were lovely - very helpful and cheerful. The room was clean and comfortable and the I really appreciated the oatmeal with the breakfast. We liked the location -right across from the stadium and thought the... More 

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the "Really Nice" review. I can't argue with you about our front desk team. I too think their lovely. Thanks for that great feedback and thanks for staying with us. More 

Dallas, United States
1 review
4 of 5 stars Reviewed August 18, 2013

This is a very nice hotel. The rooms are clean and the accomodations satisfy one's expectations for a Hilton Garden Inn. Close to downtown area and Browns' Stadium. Free internet service. Breakfast is also provided.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the excellent review. And yes, we do offer a breakfast buffet at a charge of $11.95 per adult or you can book one of our great packages which include our breakfast. The following packages are just a few to choose from; Bed n Breakfast, Romance, Rock Hall and 50 Paces to the Bases. Thanks again! More 

Lisle, Illinois
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 17, 2013

We chose this hotel because it was so close to Progressive Field. They gave us a package that included 2 bags of peanuts, free parking, and free breakfast. The room was nice. The night we didn't go to the game, we had a great view of the ballpark's fireworks from our floor. The best thing about this hotel was the... More 

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HGIClevelandDntwn, Front Office Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad you enjoyed our 50 Bases to the Bases package. Also thank you for the kind feedback in regard to our one and only Dee Dee. Come back soon. More 

Ottawa
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed August 14, 2013

An excellent location less than a block to Progressive Park to watch the Cleveland Indians...we watched Cleveland comeback from 5-0 to beat Minnesota 6-5! Otherwise, not much of anything in vicinity except a couple restaurants across the street (Subway and Italian) and a Starbucks within 1-2 blocks. This Hilton has a cheery staff that was infectious from front desk to... More 

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the review. We are glad that you had an enjoyable experience overall. We do realize that our work out facility may seem small compared to others but we still wanted to offer some workout amenities vs. none at all. As you stated in your review, we make up for it with our spacious guestrooms and lobby area.... More 

Falconer, United States
1 review
2 of 5 stars Reviewed August 14, 2013

location to stadium is great, but the pool is small and gross as well as the scum floating in the hot tub. The workout room has nothing of interest why even have it? Do your own maintenance if you want the toilet to work properly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Our sincere apologizes for the less than satisfactory condition you encountered with our pool area. As you can tell from our other reviews this is in no way the norm for our facility. But I would like to thank you for pointing these items out to us. Please know it has been discussed not only with our maintenance team but... More 

Hotel Review Summarization

What travelers say

  • Progressive Field(12)
  • Breakfast buffet(7)
  • Free shuttle(4)
  • Very nice(3)
  • Clean and comfortable(3)
  • Great location(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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