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All 33 Cleveland hotels

Hilton Garden Inn Cleveland Downtown

3.0 of 5 Hotel   |   1100 Carnegie Ave, Cleveland, OH 44115
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84%
Ranked #5 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Hundleychick New York City, New York
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624 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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New York City, New York
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I just completed a mini-road trip, touring a few baseball stadiums over a week. For our night in Cleveland we chose to stay at the Hilton Garden Inn and it was a great choice!!! First of all, we did not want to spend over $300 on the other "downtown" hotels. The Hilton Garden in was a great... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Please know we offer a complimentary shuttle Monday through Saturday for all the downtown attractions. But yes you are correct, most are walkable from where we are situated. So glad you had a nice stay in our city and at our hotel. Come back soon. More

Clifton, Ohio
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

clean and modern hotel located within walking distance of lots of downtown bars and restaurants. Safe and secure parking and easy to find location. We enjoyed our stay here. Downtown was way cleaner and safer than I had previously thought

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Yes, downtown Cleveland has come a long way for sure! Thank you for pointing that out and for the review. More

Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came in for a reunion and decided to attend the Indians-Yankees game. Literally check in and parked the car. No need to drive anywhere. Perfect place to stay- hotel staff over the top friendly. Room was ready and clean. Harvey's Bar that is off the elevators was the perfect place for a night cap to end a perfect day.... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

"Perfect" review - thank you!!! More

Connecticut
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went to the Yankees-Indians game on Tuesday July 8th. The hotel is right across the street from Progressive Field. Booking early has it's benefits. I got 2 rooms for $169 each. Also got comp breakfast ticket. We requested a view of the stadium and we got it.

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad you had a very nice stay and thank you for the review. More

Wilmington, Delaware
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was a dark yet clear night. We pulled in at 9pm tired and hungry after a long drive. I asked at the front desk if a room was available. No, they said, and Justin, the PM supervisor, gave me a list of nearby hotels that may have a vacancy. Kiona handed me a phone and I started dialing. Tonya... More

Was this review helpful? Yes 2
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for sharing your excellent experience through your review. Also thank you for recognizing our team members in the process. If you should visit Cleveland again please be sure to stay with us. Take care. More

Philadelphia, PA
Top Contributor
57 reviews 57 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I grew up in Cleveland and usually stay at a hotel in the western suburbs, and this is the first time I've stayed at a hotel downtown. We were going to an Indians game, so we wanted a hotel close to Progressive Field. The Hilton Garden Inn is across the street from the ballpark; you can't get any closer. The... More

Was this review helpful? Yes 2
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad you gave staying downtown a try and you had a great stay with us. Also please know your kind comments in regard to Jan have been shared with her. She is certainly a hoot isn't she? Please come back again. More

Toronto
1 review
5 of 5 stars Reviewed 2 weeks ago

Our family was in town for the baseball game and you can't get any closer to the stadium than this. But what really made this hotel great beyond it's location was the staff. Only disappointment was the swimming pool area - really needs a wading pool for the little kids so the adults can actually use the hot tub, change... More

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HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

I can't disagree with you. I have been in the hospitality business 25 years and our team is the best I've had the priviledge to work with. Thank you for the kind comments and Greg is the man! More

Grove City, Ohio
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First the overall…Hotel lobby was clean and neat as well as the room itself. Fresh and clean and check in was a breeze even though they were very busy. The staff at the desk was top notch and very friendly. Latonya was a pleasure to deal with and was very friendly. The hotel itself is located directly across the street... More

Was this review helpful? Yes 3
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We certainly appreciate the review and the shout out to La Tonya. She is one of many super stars on our team. But our apologizes about the bed. I have let our engineering department know. Thank you again. More

Miami, Florida
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location: near highways, across the street from the baseball stadium. Super friendly staff. How friendly and personable? One morning, on my way to breakfast, an employee stopped me in a hall to fix the collar on my shirt! Every employee at this hotel is always smiling, friendly, and helpful. Two options for the breakfast buffet: About $11 for full... More

Was this review helpful? Yes 2
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you so much for the excellent review and for the nice comments in regard to our team. Hope to have you back soon. More

Blairstown, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Loved everything except the sheets and towels smell. Like baby laundry. The staff is great, friendly. The restaurant was good but left the cheese off my Ceaser Salad (?). Good location and value. I would stay here again, but please get new linen and wash it with Downy or something!!!!!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the great review and for also letting us know about the linens and salad issues. Please know it will be shared with our housekeeping and kitchen teams. More

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Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Cleveland #6 Romantic Hotel in Cleveland #10 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 
Number of rooms
240

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