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All 33 Cleveland hotels

Hilton Garden Inn Cleveland Downtown

3.0 of 5 Hotel   |   1100 Carnegie Ave, Cleveland, OH 44115
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84%
Ranked #5 of 33 hotels in Cleveland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
BG2013Pete Richmond, Virginia
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635 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Richmond, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 1 night for a business trip. As always, the Hilton is clean and refreshing! The front desk staff were extremely friendly and very helpful! We had some packages shipped in advance and they were kind enough to deliver them to our rooms once we checked in. As this was a one night trip I did not get... More

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HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for being a loyal Hilton guest. Also thank you for the great review and kind comments in regard to our team. More

Lynchburg, Virginia
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hilton Garden Inn Downtown Cleveland is right across the street from Progressive Field. The staff is very friendly and the hotel is clean. Takes about 5 minutes to walk briskly to the restaurants and bars on the other (downtown) side of the stadium. The area seemed very safe to walk about.

Was this review helpful? Yes 2
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the review. Please know we have complimentary shuttle service Monday through Saturday for all the downtown restaurants and attractions. More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn is literally across the street from Progressive Field. It is also within walking distance from Quicken Loans arena. If you are in town for a Indians or Cavaliers game, it is an excellent choice. We stayed on a Sunday to see an Indians game and some of the bars and restaurants closed down after the game... More

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HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the detailed review and for the kind comments in regard to our team. Do come back. More

Jerusalem, Israel
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

its true that this hotel only 3 star(not so cheap plus 18$ parking) but its hilton's so we expected to be pleasant and nicer the room was clean with niec bed with clean sheets but the windows and curtains were dirty and unpleasant smeel

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

As you can see from the many dozens of reviews this is most certainly not the norm here at the Cleveland Downtown Hilton Garden Inn. I wish I had more details so I could follow up on the less than satisfactory reception you mention in your review title. Please feel free to call so we can discuss further. Our sincere... More

Minneapolis, MN
Top Contributor
53 reviews 53 reviews
49 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 1 week ago

Now I am not saying that this is a 5 star hotel, but it was excellent for its price point. The check in staff were friendly and the hotel was clean. There was a nice, free business center with computers and equipment that actually worked. The best part is the location relative to Progressive Field. The game we went to... More

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HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We are glad you took advantage of some of our amenities such as the complimentary shuttle service and business center. Thank you for visiting our town and for staying with us. Take care. More

Elmira, New York
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

My friend and I were attending the Jason Aldean concert Friday night at Progressive Field and we booked with the Hilton so that we wouldn't have to get stuck in traffic at the end. We walked in and were greeted by a very welcoming staff outside in the parking lot and so we walked in to get checked in. The... More

Was this review helpful? Yes 5
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Our hotel has always been 21 or older to register and we have this stated on our website under hotel policies. I apologize you were not aware but I hope you can understand this is a company policy which we need to abide by. Again, our apologizes for the inconvenience. More

New Jersey
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here while going to an Indian's game. 3 minute walk to Progressive Field. Extra charge for parking. Beautiful relaxing lobby, but no free breakfast. Rooms were big, clean w/ a comfortable bed and pillows. Pool area was clean and stocked with plenty of towels. Front desk very welcoming and helpful when we asked for a late checkout. Only complaint... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the review. There is plenty of baseball left so please come back soon. As you know we are literally across the street from the ball park. More

Trois-Rivieres, Canada
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to Cleveland to see a baseball game. The rooms are good size. There is a small pool. Cleanliness is correct. The staff are very friendly. Breakfast are offered. There is also a very convenient on-site parking. I recommend for a short stay.

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We know you have many options to book within downtown and we appreciate you staying with us and for the review. More

Lakewood, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I stay at the Hilton Garden Inn Cleveland Downtown Hotel once or twice a year. There is an employee there who always handles our bookings and she is a marvelous asset to the hotel. Tina Kinder is consistently the most helpful, personable and professional hospitality agent we have met in our travels. Her attitude is always bright... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Our one and only Tina is our first shift superstar. Thank you for the shout out and it has been shared with her. She has been with us 12 years and loves her job and our guests sincerely. Thanks again! More

Newark
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights at this hotel. It is very clean and very close to Progressive Field. Lots of things that are within walking distance and they have a shuttle available too. The staff was very friendly and accommodating. I would highly recommend this hotel.

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

WOW - thank you sooooo much for the 5 STAR review. Glad you had a great stay with us. More

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Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
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Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Cleveland #6 Romantic Hotel in Cleveland #9 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 
Number of rooms
240

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