We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 34 Cleveland hotels

Hilton Garden Inn Cleveland Downtown

3.0 of 5 Hotel   |   1100 Carnegie Ave, Cleveland, OH 44115
Hotel deals
Hotel website
Hotel amenities
Special Offer
Check out the Theater!
Save Saved
You added Hilton Garden Inn Cleveland Downtown to your Saves list
Hilton Garden Inn Cleveland Downtown
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
84%
Ranked #5 of 34 Hotels in Cleveland
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
KarliDee Indianapolis, Indiana
Write a Review

696 reviews from our community

Traveler rating
    321
    251
    92
    26
    6
See reviews for
184
178
39
142
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Indianapolis, Indiana
Contributor
11 reviews 11 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for an event at progressive field.. Progressive is literally across the street. Hotel is walking distance to numerous attractions including the mall, 4th st, hard rock, rock and roll hall of fame, etc. Hotel is clean.. Area seems safe. I'd certainly stay here again.

Was this review helpful? Yes
Joliet, Ilinois
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here thursday 9/11/14. We used Hilton Honors points which took all of the sting out of the normal rate. We were passing through town and decided to catch an Indians day game (which turned into a doubleheader). We got to the hotel at 10:30 a.m. and were allowed to check in. What a treat !... More

Was this review helpful? Yes 1
Spruce Grove, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

hotel was very clean and tidy, priced a bit high, for what you get. Food was great and so were the service staff. On one side of the bed, there was a dip and a couple of drawers didn't close proper room 800

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Mechelen, Belgium
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here as we wanted to see an Indians game. The location is just perfect, Progressive Field is just across the street. We arrived on a Sunday, one hour before a game, got a perfect service at reception, very friendly and attentive staff. The room was clean and spacious, no problems with the wifi.The pool was small but clean,... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Wow - you came a long way. Thank you for staying with us. We know you have choices and certainly appreciate you booking with us. More

Pittsburgh, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Located right across from Progressive field and walking distance to the restaurants downtown. Jennifer, the bartender at "Harvey's bar" is excellent She is fast , efficient and superb at her job. The food was very good, and the staff was excellent. Rooms were very clean and the beds comfortable. Even though my reservation was last minute, Shari at the front... More

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the shout out to Shari and Jen. Please know it will be shared with them. Also thank you for choosing to stay with us. More

Virginia
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Had a very nice. No problems at all. Room clean, and comfortable. Quiet. All staff were very nice and attentive to our needs. Pool, and spa were very clean. Hotel shuttle gave us rides around Cleveland at no charge. I would stay here again.

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the SUPER 5 STAR review and we do hope you stay with us again. More

Canada
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We arrived on Saturday at 3:00 pm and were immediately given our room with no delay. The room was large, clean, and the bed was large and comfortable enough for two. There was a coffee maker and empty mini fridge in the room. The Room had cable TV. The Hotel provides a free shuttle bus to nearby attractions or restaurants.... More

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Always nice to read when one of our guests were able to take advantage of the many amenities we offer. Glad you had a nice stay with us and thank you for the review. Take care. More

Bellville, Ohio
Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My husband and I booked the hotel room the day we were coming into town because we weren't sure if we were going to stay the night or not until last minute. Upon arrival, we were put into the gated parking lot, took our bags in, and checked in. That was about where the ease of the stay stopped. Our... More

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

For the less than satisfactory room conditions and breakfast food we sincerely apologize. For the standard downtown full service hotel holds and charges, we apologize if it was not communicated better. As I read your review I honestly thought I was reading about another hotel besides our own for this is not how we operate. Not at all! Please know... More

Woodlawn, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful place to stay with very friendly staff. It was a little more than I would usually like to pay, especially without a continental breakfast, but it was worth it. Rooms were very cozy, there was no disturbances from the people in rooms around us. My room had a direct view of the stadium. The pool and... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the 5 STAR review and please know we offer complimentary shuttle service to all those attractions you mentioned. Please come back again. More

Fairfax, Virginia
Top Contributor
277 reviews 277 reviews
26 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in town for a game, and this property couldn't have been more convenient. It also had the best/softest towels ever. The staff really made our stay. Tina really shined at check-in. Later we heard them making plans to do something nice for a couple on their honeymoon. The rooms were nice and when we had to move from... More

Was this review helpful? Yes 1
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We love what we do! Thank you for the review and for the kind comments in regard to our superstar Tina. Our 12 year veteran. 5 STARS - nice. More

Owners: What's your side of the story?
If you own or manage Hilton Garden Inn Cleveland Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton Garden Inn Cleveland Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Tingo, Hilton Hotels, Cheap Tickets, Priceline, Travelocity, getaroom.com, Odigeo, Venere and Otel so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (62)
Viewed
Room/suite (16)
Viewed
View from room (10)
Viewed
Dining (3)
Viewed
Hotel & grounds (18)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Dining (4)
Viewed
Business center/function rooms (8)
Viewed
Pool/beach area (2)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (2)
Viewed
Other (35)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cleveland with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in Cleveland #6 Romantic Hotel in Cleveland #7 Business Hotel in Cleveland
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 
Number of rooms
240

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Hilton Garden Inn Cleveland Downtown and other travelers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer