We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland Downtown

3.0 of 5 1100 Carnegie Ave, Cleveland, OH 44115
Hotel deals
Hotel website
Special Offer
Bed N Breakfast
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Certificate of Excellence 2014
Hilton Garden Inn Cleveland Downtown
Professional photos View all
Browse nearby
Hilton Garden Inn Cleveland Downtown
Write a Review

811 reviews from our community

Traveler rating
    379
    289
    107
    28
    8
See reviews for
216
210
40
166
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (811)
  • Mar-May only
    (151)
  • Jun-Aug only
    (245)
  • Sep-Nov only
    (238)
  • Dec-Feb only
    (177)
All months
1 review
5 of 5 stars Reviewed 3 days ago NEW

Even if a hotel looks fantastic, if it has bad staff, it means nothing. The Hilton garden inn had not only a wonderful look, but wonderful staff as well. My husband and I were upgraded to a suite, complementary breakfast and free parking for our stay for being the guests of the day. The room was clean and nice. Free... More 

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We sincerely appreciate the "EXCELLENT" review and we are glad you had a nice stay. More 

Youngstown, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My friend and I booked this hotel because of the closeness to the Quicken Loans Arena. We loved the hotel. The staff was extremely friendly and helpful. The rooms were clean. The hottub was hot and the food in the restaurant was excellent. They have a shuttle that takes you to the arena but doesn't bring you back from the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Always great to see a guest who had a 5 STAR stay. Thank you for choosing us for your concert visit and for the review. Take care!!! More 

Cleveland, Ohio
Top Contributor
61 reviews 61 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Celebrating my husband's birthday, we spent a weekend out and about in our hometown exploring and just enjoying Cleveland. Our room was perfectly clean, quiet and the Hilton offered all we needed and wanted. The staff was friendly and accommodating. Great location, good price, and although parking is not free it is not overly expensive. Relaxing and peaceful, we had... More 

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Very glad to read you had a wonderful stay. Thank you for choosing us to celebrate hubby's birthday. More 

Pittsburgh, PA
Contributor
13 reviews 13 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We were assigned for a 3 day hockey tournament. Although it was not the closest hotel to where we were playing, I would most definitely stay here again when we return for next years tournament. The staff were friendly, patient, and almost seemed to enjoy the kids running around all weekend. The rooms were clean and the mini fridge and... More 

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

It was a pleasure having you and the other team members and parents with us. Thank you for the kind review. Please come back again. More 

Youngstown, Ohio
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed two nights over the weekend, nice place, nice staff, no complaints other than the price was a little steep. Restaurant and bar only open till 11am and back open at 5pm, not good if you're looking for lunch, otherwise nice stay. Fitness area was very small.

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for choosing to stay with us for your Valentine weekend. More 

Chicago, Illinois
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I generally try to stay at a Hilton or a Marriott because my experiences are always very good to really excellent. I give this hotel a good which is less than what I've come to expect. I wanted a bit of a kitchen so I stayed here so that I would have at least a microwave and a refrigerator. Got... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

I am sincerely sorry that your stay was not at the level you have come to experience when staying at a Hilton hotel. I honestly hope you will give us a second chance and when staying with us reach out to anyone of us if you should encounter an issue. Again, our apologizes! More 

Cleveland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel to Cleveland very frequently and this hotel is always a great part of the trip. The staff is extremely helpful and friendly; location is super convenient! Great value too! I have dined in on occasion (due to weather mostly) but it is always a good choice.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

When we read a guest comment stating our hotel was home away from home we feel that we have succeeded in our work. That is exactly what we strive for. Thank you so much for the review! More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Nice place. Clean and everyone was in a great mood. Greg and Jonathon were helpful front desk guys on a busy Sunday morning they kept their cool under pressure! Nice place and good service. I am a hilton gold and rarely write reviews unless I'm impressed. Well it happened! Nice job

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the "great" review and the kind comments in regard to Jonathon and Greg. More 

Cleveland, Ohio
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here a few years ago and since then it has started to show its wear a little. Let me start by saying the front desk personnel are fabulous and very friendly. We did ask for a view of the city and that was granted but you also see what appears to be a treatment center or methadone clinic... More 

Was this review helpful? Yes
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for being a returning guest. Please know we have renovations coming this Spring which we are excited about. More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Stayed one night here for a casting call that was being held here. Staff was helpful, friendly and very accomodating. Breakfast was buffet style but good value for $11 per person. I only wish they had valet, the parking was a nightmare!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. Our apologizes for the parking inconvenience. This winter has been quite the challenge! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Cleveland Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Cheap Tickets, Hilton Hotels, getaroom.com, Orbitz, Despegar.com, Hotels.com, Hotwire, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#1 Family Hotel in Cleveland
#3 Best Value Hotel in Cleveland
#6 Romantic Hotel in Cleveland
#7 Business Hotel in Cleveland

129 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Room/suite (26)
Viewed
Dining (4)
Viewed
Hotel & grounds (20)
Viewed
View from room (11)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (54)
Viewed
Hotel & grounds (2)
Viewed
Dining (4)
Viewed
Business center/function rooms (8)
Viewed
Pool/beach area (2)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Other (35)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay