Overall my wife and I had a pleasant stay. We met up with friends from D.C. to catch the Padres play the Indians. We got in a day early around 4 PM and check in was very easy. The girls at the front desk were very helpful in recommendations as well as they arranged for the hotel shuttle to take... more

Booked the HGI Cleveland for a weekend stay and for under $90 we received a great value. We were upgraded to a spacious two room suite and the extra room was really appreciated. The suite came with a refrigerator and microwave. The suite was in very good condition as was the hotel in general. During our stay we visited the... more

I stayed at the hotel while attending a friend's wedding in Cleveland. The pluses were: the general hotel up keep was good, staff was friendly, breakfast buffet was expansive (if expensive), and rooms were reasonalbly priced. Minuses: pay extra for parking, in downtown but not near anything nice, views are either of the expressway or some rundown buildings. Overall, I... more

The hotel was clean and modern, two requirements for me to have a pleasant stay. The front desk staff were friendly and helpful. The business center was well equipped. Although the neighborhood isn't one that I'd choose to hang out in, the property felt safe, and the rooms felt extremely secure. The hotel was relatively quiet, although I thought the... more

My wife and I really enjoyed our stay here. I always stay at a hotel from the Hilton family when I travel and I have yet to have a bad experience. We were there in the middle of the biggest snowstorm they have had in years and they parking lot was promptly cleaned and cared for. The rooms were very... more

We were in Cleveland to see a baseball game, and we couldn't have found a better place to stay. It's a very short walk to and from the ballpark. The check-in clerk was friendly, and the room was very good as well. No complaints at all in that regard. There aren't any eating places nearby unless you count the Subway... more

Disclaimer: My review is based on comparing this hotel to others in it's price/star range. I travel for business and the hotel cost is expensed, so I rarely am concerned about the room rate. Overview: Stayed here during a two week business trip to the Cleveland area. Pretty busy hotel for a time of year when spring has not yet... more

For the price, this hotel was OK (we got the Rock 'n' Roll Hall of Fame package). Unfortunately, we had some noisy neighbors, and with the thin walls, this made for a late night. But once we were able to fall asleep, it was great -- very comfortable mattress. The staff was quite friendly, but the facilities were a little... more

Had a very pleasant stay at HGI. Easy to find, clean, friendly staff. A very nice room, large by city standards. Walked to the Q to see a Cavaliers game. Attractions are never as close as websites say they are! Desk clerk clarified " a 7 minute blustery walk in winter" which was accurate. Cavs Slam Dunk made for a... more