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Hilton Garden Inn Cleveland Airport

3.0 of 5 4900 Emerald Court S.W., Cleveland, OH 44135
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Certificate of Excellence 2014
Hilton Garden Inn Cleveland Airport
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Hilton Garden Inn Cleveland Airport
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366 reviews from our community

Traveler rating
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    25
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Cleveland Airport
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Winchester, United States
1 review
5 of 5 stars Reviewed May 10, 2013

Hotel may seem out of the way, but is extremely accessible to airport and highway. I absolutely would recommend this hotel. It has recently been renovated and is very nice. The lobby is inviting and coffee and tea and such is always available. Great place!

Review collected in partnership with Hilton Garden Inn

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Ashtabula Ohio, United States
2 reviews
5 of 5 stars Reviewed April 24, 2013

The staff at this hotel were all very pleasant. Our room was clean and nice. We stayed one night because we had an early flight out of Cleveland Hopkins Airport. We did not use any of the other options at this hotel, mostly due to a short time frame. The shuttle transport to and from the airport was great. We... More 

Review collected in partnership with Hilton Garden Inn

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Lakewood, United States
2 reviews
5 of 5 stars Reviewed April 18, 2013

Overall stay was awesome as always. INternet connection...WIFI was faster then wired connection. HEater was noiser and had to set T-stat to 75 to get the room to a good temp. bed settings were not working.

Review collected in partnership with Hilton Garden Inn

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Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 6, 2013

Everything in this hotel was really great! The entire hotel is going through a renovation, and the place looks great. The entire staff works hard to make your stay as comfortable as possible. I travel a great del for work--and end up in the Cleveland area often-- I could stay in other, more expensive hotels, but always prefer this Hilton... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2013

I loved the hotel and with the staff but the pool and jaccuzi was cold. The staff was wonderful and reccommended the restaurants that were awesome. I felt rested and ready to go for my next day. The morning breakfast smelled awesome too and I felt bad I didnt get to partake

Review collected in partnership with Hilton Garden Inn

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Switzerland
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 21, 2013

Luckily I had rented a car, which is just as well because the hotel is rather off the beaten track. There is free parking and the check in is efficient and friendly. The room was fine with free internet access. The bed was really good. It is possible to adjust the firmness of the mattress and rather than those really... More 

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for being our guest! We are grateful for any feedback from our guests as it helps us in our quest to deliver exceptional guest satisfaction. It is great to hear that our Garden Sleep System bed fit your needs for a dreamy nights rest. If you choose to not have a rental car should you visit us again,... More 

Columbus, Ohio
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed March 12, 2013

I travel pretty extensively for work - so I'm a diamond hhonors member. Normally I get upgraded, but that didn't happen here. However, I did find that the beds were horribly uncomfortable - didn't even sink or move when I laid down. I was stuck there during an ice storm, so I had no choice but to stay the night,... More 

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. I truly apologize if you found our beds to be uncomfortable. Our main concern is for all our guests to... More 

Baltimore, Maryland
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 9, 2013

Our connecting flight out of Cleveland got canceled due to weather, so we made the best of it and found a room for the night. I would actually only give the room we stayed in 4 stars, but the entire hotel is being renovated, so I'm going to give them the benefit of the doubt and assume it'll be a... More 

Was this review helpful? Yes 1
Willard, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2013

Friendly staff, close to airport, restaurant and bar on site!! We were greeted as Hilton Honors members and enjoyed our evening in the lounge area complete with fireplace. Airport shuttle runs on the half hour and all staff were helpful and considerate!

Was this review helpful? Yes 1
Fort Wayne, Indiana, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2013

Clean, well-kept facility. Friendly staff. Food was pretty good, better than I would have expected from a HGI. My brother-in-law was in the mood for a steak. The weather was lousy (icing), and I noticed the aroma of steaks as soon as I entered the hotel. I thought "no way" about having a steak at a Hilton Garden Inn, but... More 

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Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
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Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Hotel Style:
#1 Business Hotel in Cleveland
#1 Best Value Hotel in Cleveland
#4 Family Hotel in Cleveland
#5 Romantic Hotel in Cleveland

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