We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Cleveland Airport

3.0 of 5 4900 Emerald Court S.W., Cleveland, OH 44135
Click for phone number
Hotel deals
Hotel website
Special Offer
PARK STAY AND GO
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Hilton Garden Inn Cleveland Airport
Professional photos View all
Browse nearby
Hilton Garden Inn Cleveland Airport
Write a Review

348 reviews from our community

Traveler rating
    194
    109
    22
    20
    3
See reviews for
76
68
33
123
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (348)
  • Mar-May only
    (82)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (67)
All months
There are newer reviews for Hilton Garden Inn Cleveland Airport
See the most recent reviews
Leavenworth, Kansas
Top Contributor
55 reviews 55 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed January 23, 2013

Very quiet, nicely decorated rooms at the Hilton Garden Inn Cleveland Airport. This is an airport hotel very near Cleveland airport and Interstate 480 West. The shuttle to and from the airport takes about 10 minutes and runs 24 hours. I appreciated the complimentary WiFi and printed out my boarding passes in the business center. I didn't use the fitness... More

Was this review helpful? Yes 1
Maumee, Ohio, United States
1 review
5 of 5 stars Reviewed January 17, 2013

This hotel is very clean, the staff is great and the breakfast is fabulous! We stayed here for a volleyball tournament. We had a great rate that included 2 breakfast buffets. The double beds are very comfortable for one, but not great for 2. They have adjustable mattresses. When there are two in the bed, its a little like sleeping... More

Was this review helpful? Yes
Matthews, North Carolina
Top Contributor
53 reviews 53 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 15, 2013 via mobile

It is very close to the airport with a free shuttle, but that's it's only plus. $179 is a steep price to pay for a room with double beds. The location is limited for food selection within walking distance if you'd rather leave to eat and the best is the tavern nearby.

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

First of all, thank you for your candid feedback of your stay with us. I was disappointed to read from your review that your stay did not meet expectations. I truly apologize if you found our rates to be overpriced. I can assure you that our main priority is for our guest to have an exceptional stay with us and... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 11, 2013

I begin this review by saying that I booked this stay using HHonors points - so of course I would have something favorable to say, right? The one nice thing I will say is that at least I didn't spend any money on my stay. That being said, I'm also equally disappointed that I couldn't have better spent those points... More

Was this review helpful? Yes 1
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

First of all, thank you for your candid feedback of your stay with us. I apologize that we did not meet your expectations. I was extremely disappointed to read from your review that you had some issues at our hotel. I can assure you that our main priority is for our guests to have an exceptional stay with us and... More

Lancaster, PA
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 11, 2013

Nice experience. Minutes to airport and free shuttle on a regular schedule. The lobby was just redecorated an provided a nice place to sit by the fire and unwind. The staff allowed us access to the fitness center early in the day so we could exercise and make our early morning flights. Neighborhood sports bar within easy walking distance

Was this review helpful? Yes
Erie, PA
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 30, 2012

We really enjoyed our stay here, both nights, before we flew out and when we got back! We got good rates and we were able to leave our vehicle here. My only problem is...we paid $15 for the park and fly, plus our room rate. Other people that were just here for park and flying (no stay at the hotel)... More

Was this review helpful? Yes
Milwaukee, WI
Contributor
13 reviews 13 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 24, 2012

My husband and I just recently returned from staying at this hotel. We drove in from Wisconsin and stayed for 2 nights. First of all, it was a good experience. Not bad, not excellent. Here are some details... The front desk staff were pleasant and efficient. We never had reason to call with any issues but our check-in/out were easy... More

Was this review helpful? Yes 2
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

First of all, thank you for your review of your past stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I was glad to read from your review that you found our staff was pleasant and enjoyed our lobby area. I do however apologize for the parking lot... More

Portland, OR
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 14, 2012

I stayed here for one night as I had an early flight out the next day. The hotel is easy to find, and is within great proximity to the airport, without being too loud as some airport hotels can be. I did hear a bit of airplane noise earlier in the evening but by 10 - 11 pm it was... More

Was this review helpful? Yes 1
Buffalo, NY
Top Contributor
99 reviews 99 reviews
88 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed December 13, 2012

I stayed at this hotel for one evening. I arrived close to midnight (I had a late flight). You do not even need to get on I-480 to reach the hotel (if you are renting a car). The front desk staff were cheery and helpful answering my questions. The hotel is undergoing remodeling. My room was a typical HGI room.... More

Was this review helpful? Yes
Palm Coast, Florida
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 16, 2012

We were here for business so we had sleeping rooms as well as a conference room. Very nice on both counts. Nice clean lobby and dining/breakfast area. Staff is very nice and helpful. They are undergoing se renovations but that was not a problem at all.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Cleveland Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cleveland Airport

Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Hilton Hotels, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio

18 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay