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All 32 Cleveland hotels

Hilton Garden Inn Cleveland Airport

3.0 of 5 Hotel   |   4900 Emerald Court S.W., Cleveland, OH 44135
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87%
Ranked #2 of 32 hotels in Cleveland
Certificate of Excellence 2013
A recent review
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248 people have reviewed this hotel

Traveler rating
    130
    85
    18
    13
    2
See reviews for
50
42
27
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • German first
  • Italian first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

Stayed at this facility and was very comfortable. Chrissy the bartender/ server was very friendly and made time pass quickly Beds we great and the rooms clean. The driver took me to a competitive hotel to meet friends even though he was not suppose to. Now that is great customer service

Review collected in partnership with Hilton Garden Inn

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anchorage, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great Hotel, Staff very helpfull, the shuttle service was prompt, Good food, Nice location close to the airport. Very Clean. the Bed mattresses are outstanding. This was my second stay at this hotel, both stays were excellent.

Review collected in partnership with Hilton Garden Inn

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Godfrey, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I recently spent several weeks at this hotel and really liked it. I liked the comfort of the room, the friendliness of the staff including the front desk crew who were always helpful, the breakfast hostess (Natalie), the breakfast chef who was fantastic, and the evening chef who cooks some great steaks. Housekeeping did a great job as well. I... More

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Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed a few times at this hotel and I really like the rooms, service and breakfast. BUT the gym is almost a joke. It has two belts and one cross trainer . During my last stay one was out of order. Very little other equipment available in the gym

Was this review helpful? Yes 1
Normal, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staff were very friendly and helpful at this hotel. Rooms were attractive and mostly comfortable. Food was well prepared and generous. The only drawbacks is that I like firmer pillows and that the refrigerator froze everything I put in it.

Review collected in partnership with Hilton Garden Inn

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your feedback regarding your stay with us. We are alwayys listening to our guests and will take your notes into consideration to continue to strive for outstanding guest stays. We do hope to see you back again soon! Rebecca Kerrigan General Manager More

Madeira, Ohio, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked this reservation after reading a negative TripAdvisor review of a different Hilton hotel in the Cleveland Area, and a positive review of this one. I was very pleased to see that this hotel more than lived up to it's review. The only two minor issues I encountered were that they had run out of the Chicken Parm I... More

Review collected in partnership with Hilton Garden Inn

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

What a flattering review!! We appreciate that you have taken the time to share your experience and that you had a great time during your stay! I am glad that we were able to resolve the issues that you encountered to meet your expectations. We look forward to seeing you back in the future! Rebecca Kerrigan General Manager More

Waxhaw, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location near the Cleveland airport, with very nice rooms and an excellent restaurant. There were a lot of meal choices from the breakfast and dinner menus. The food was good and service fast. The pool was very clean and nice. The workout room had good equipment, and plenty for everyone.

Review collected in partnership with Hilton Garden Inn

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your review about your stay with us! We look forward to seeing you back again in the future! Rebecca Kerrigan General Manager More

Canton, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Service was very good. Breakfast was excellent. The food and service was wonderful. Very convenient to the airport but not much else around the property. Rooms were very clean. Great hotel for a business trip.

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your review! We appreciate that you have shared your experience and do hope that we see you back as our guest in the future! Rebecca Kerrigan General Manager More

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Wonderful quality of service we received. Every person on staff was extremely helpful and genuinely courteous. The restaurant was understaffed the night we arrived, yet they managed to get us served efficiently and the food was great. The chef also came around to each table to ensure they were satisfied - when do you see that in a hotel restaurant?... More

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HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We are thrilled to pass along the rave reviews highlighting our team that take so much pride in their efforts to enhance each and every guests stay. We do look forward to having you stay with us again should your travels bring you back to Cleveland!... More

Senior Contributor
49 reviews 49 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stuck in snowstorm and the HGI had a room last minute. Rooms were clean, water provided and nice lobby area. A bit pricy for the location. I would definitely stay again at this hotel and would reccomend to anyone looking for a quick night stay in cleveland!

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for the excellent review and the recommendation! While I am sure that the unexpected snowstorm keeping you in Cleveland was not ideal, we are happy to hear that you had a great stay with us as a result! Rebecca Kerrigan General Manager More

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Additional Information about Hilton Garden Inn Cleveland Airport

Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
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