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Hilton Garden Inn Cleveland Airport

Certificate of Excellence
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4900 Emerald Court S.W., Cleveland, OH 44135
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1 room 1 adult
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Hilton Garden Inn Cleveland Airport
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606 Reviews from our TripAdvisor Community

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Saginaw, United States
5 of 5 stars Reviewed yesterday NEW

Food was great. Seminar room was comfortable, people were nice. Room was quiet. Enjoyed my stay, Everything was first class. Hopefully there will be seminars here again in the future. All the little things were done right. Thank you for making my trip a smooth one.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Hugh D
Columbus, Ohio
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel worked quite well for our family the night before we left very early on a family vacation. Nice restaurant and bar right on site, easy to get to an airport parking lot the following morning and no traffic at that early hour.

Helpful?
Thank festival101
Rogersville, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I love staying at the Hilton Garden Inn Cleveland airport.This hotel has great management and staff that are focused on customer service. I stay here at least two weeks every month and will not stay anywhere else. You cannot beat the location near the airport and major shopping areas. I recommend this hotel to anyone visiting Cleveland

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Timothy H
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Greetings Timothy H, We are so pleased you enjoy our staff at HGI Cleveland Airport. We work diligently to ensure we deliver a positive and consistent guest experience to all our guests, and are pleased our hard work hasn't gone unnoticed during your visits. We look forward to your next visit to your home away from home, and appreciate your... More 

Davenport, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Exceptional staff that went out of their way to be sure that my wife and I were comfortable. The hotel is close to the airport and rental car return which is a plus. Would stay there again when we visit Cleveland.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James C
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Hello James C, We are so happy you chose to stay with us during your recent visit to Cleveland, and appreciate you taking the time to highlight our outstanding staff. Every staff member strives to deliver exceptional guest satisfaction while letting their spirit of hospitality shine. We look forward to welcoming you again during your next visit to the Cleveland... More 

Sagamore Hills, Ohio
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely hotel for an airport stay. Rebecca the manager helped us plan out park and fly beginning of our trip to Mexico. The hotel shuttle was on time in the am but waited almost an hour for the pick up on return. Hotel amenities good and warm welcome when we checked in. Thank you!

Helpful?
Thank Shannon N
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Good Day Shannon N, Thank you kindly for taking the time to review our property and to highlight one of the industries best, Rebecca Kerrigan. I'm happy we were able to accommodate you for our park and fly program and hope your stay was a great start to your vacation to Mexico. We do hope when your travel requires you... More 

Rochester, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is clean and well run. The fitness center closes at 11, but is open at 5. The bed was comfortable and I slept well. I also decided to have dinner here - The food was great! Breakfast was good, but dinner was better lol! I will definitely stay here again.

Helpful?
Thank SuperStokes
Canberra, Australia
Level Contributor
91 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is what I have come to expect from the HGI brand. The staff were professional and warm at check in and check out. I took the shuttle from the car rental center to the hotel and to the airport the next morning. The drivers were very friendly both times. The room was large and comfortable. The fitness room... More 

Helpful?
Thank Nathan M
1 review
5 of 5 stars Reviewed 3 weeks ago

We always enjoy staying at Hilton Garden Inn the night before an early morning flight. It takes only 7 minutes to get to the airport. The shuttle service is always prompt, the staff at the hotel are friendly and the rooms are clean and inviting. We will definitely stay here again!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nancy L
Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for business, ended up in a snow storm. The location is very close to the Cleveland airport and it has a shuttle service. There isn't a whole lot immediately around the hotel in terms of restaurants, but the restaurant in the lobby isn't too terrible. Prices are a little high, but as expected. The rooms are a little... More 

Helpful?
Thank DrChai
HGICLEAP, Manager at Hilton Garden Inn Cleveland Airport, responded to this review

DrChai, Thank you for your candid review of your recent stay with us. While we are a few miles from shopping and dining options, we offer a complimentary shuttle to surrounding hot spots during the hours of 5am-11pm, and would be most accommodating to provide transportation to and from these areas. I promptly addressed the issue you experienced with dust... More 

Little Rock, Arkansas
Level Contributor
213 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy to get to from the free shuttle provided by the hotel. Rooms very large and a great selection of pillows. Hotel staff EXCELLENT. Free WiFi. Looks like a relatively new hotel as well. Would stay here again!! The only non excellent rating is the elevators are VERY slow, but this isn't really a big issue, or it shouldn't be...

Helpful?
Thank Jon M
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