We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 Cleveland hotels

Hilton Garden Inn Cleveland Airport

3.0 of 5 Hotel   |   4900 Emerald Court S.W., Cleveland, OH 44135
Hotel deals
Hotel website
Hotel amenities
Special Offer
Bed and Breakfast
Save Saved
You added Hilton Garden Inn Cleveland Airport to your Saves list
Hilton Garden Inn Cleveland Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Tingo.com
and 5 more sites!
87%
Ranked #2 of 32 hotels in Cleveland
Certificate of Excellence 2013
Write a Review

250 people have reviewed this hotel

Traveler rating
    131
    85
    18
    14
    2
See reviews for
50
44
27
96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Toronto
Top Contributor
50 reviews 50 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

For about ⅔ of the price, we decided to commute from the airport area to downtown for our Cleveland visit, saving downtown parking costs in the process as well. The room was well appointed, Neutrogena products in the bathroom and a Keurig pod coffee maker as well as a small microwave and quiet, well-running fridge. Hair dryer worked well, WiFi... More

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for taking the time to review your recent stay with us during your recent trip to Downtown Cleveland. Just a quick train ride to downtown from our nearby rapid transit station and you are in the heart of our beloved city of Cleveland. We are so excited that you had a great visit! In Hospitality, Rebecca Kerrigan More

Berkley, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Adjustable firmness bed mattress lost all center support at 2:30am. Back pain and no sleep the rest of the night. Desk clerk and manager apologized, but refused to do anything more. Noisy elevator doors disrupted sleep prior to 2:30am.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for sharing your feedback of your recent stay with us. We understand how important a good night's rest is while traveling and apologize you did not experience one. We have alerted our maintenance team to the bed issues you've mentioned to ensure all is repaired and replaced. We appreciate you bringing this to our attention and hope you... More

1 review
4 of 5 stars Reviewed 1 week ago

Stayed at this facility and was very comfortable. Chrissy the bartender/ server was very friendly and made time pass quickly Beds we great and the rooms clean. The driver took me to a competitive hotel to meet friends even though he was not suppose to. Now that is great customer service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for highlighting your recent experiences during your stay! It is always great to be part of your memorable visit. We look forward to taking care of guests and their unique requests. We do hope to see you again in the future should your plans bring you back to Cleveland! In Hospitality, Rebecca Kerrigan More

anchorage, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel, Staff very helpfull, the shuttle service was prompt, Good food, Nice location close to the airport. Very Clean. the Bed mattresses are outstanding. This was my second stay at this hotel, both stays were excellent.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for highlighting your recent stays with us Jay R! It is always great to hear how much you appreciated your visits and all that we have to offer. We hope to see you again in the future! In Hospitality, Rebecca Kerrigan More

Godfrey, Illinois
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I recently spent several weeks at this hotel and really liked it. I liked the comfort of the room, the friendliness of the staff including the front desk crew who were always helpful, the breakfast hostess (Natalie), the breakfast chef who was fantastic, and the evening chef who cooks some great steaks. Housekeeping did a great job as well. I... More

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

We appreciate your generous compliments to share with the team that take so much pride in taking care of our guests! We can't wait to see you again 618Tom! In Hospitality, Rebecca Kerrigan General Manager More

Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed a few times at this hotel and I really like the rooms, service and breakfast. BUT the gym is almost a joke. It has two belts and one cross trainer . During my last stay one was out of order. Very little other equipment available in the gym

Was this review helpful? Yes 1
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for taking the time to share your experience during your most recent visit. We have addressed the issue with the fitness machines that you have noted and do understand how frustrating this was. My sincere apologies! Please note that In addition to our gym, there is a fitness center located in the office building close by that offers... More

Normal, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Staff were very friendly and helpful at this hotel. Rooms were attractive and mostly comfortable. Food was well prepared and generous. The only drawbacks is that I like firmer pillows and that the refrigerator froze everything I put in it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your feedback regarding your stay with us. We are alwayys listening to our guests and will take your notes into consideration to continue to strive for outstanding guest stays. We do hope to see you back again soon! Rebecca Kerrigan General Manager More

Madeira, Ohio, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this reservation after reading a negative TripAdvisor review of a different Hilton hotel in the Cleveland Area, and a positive review of this one. I was very pleased to see that this hotel more than lived up to it's review. The only two minor issues I encountered were that they had run out of the Chicken Parm I... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

What a flattering review!! We appreciate that you have taken the time to share your experience and that you had a great time during your stay! I am glad that we were able to resolve the issues that you encountered to meet your expectations. We look forward to seeing you back in the future! Rebecca Kerrigan General Manager More

Waxhaw, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location near the Cleveland airport, with very nice rooms and an excellent restaurant. There were a lot of meal choices from the breakfast and dinner menus. The food was good and service fast. The pool was very clean and nice. The workout room had good equipment, and plenty for everyone.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your review about your stay with us! We look forward to seeing you back again in the future! Rebecca Kerrigan General Manager More

Canton, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Service was very good. Breakfast was excellent. The food and service was wonderful. Very convenient to the airport but not much else around the property. Rooms were very clean. Great hotel for a business trip.

Was this review helpful? Yes
HGICLEAP, General Manager at Hilton Garden Inn Cleveland Airport, responded to this review

Thank you for your review! We appreciate that you have shared your experience and do hope that we see you back as our guest in the future! Rebecca Kerrigan General Manager More

Been to Hilton Garden Inn Cleveland Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Cleveland Airport

Also Known As:
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland
Hilton Cleveland
Cleveland Hilton
Hilton Garden Inn Cleveland Airport Ohio
Address: 4900 Emerald Court S.W., Cleveland, OH 44135
Phone Number:
Location: United States > Ohio > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Cleveland
#2 Best Value Hotel in Cleveland
#4 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Cleveland Airport 3*
Official Description (provided by the hotel):
"The Hilton Garden Inn Cleveland Airport is conveniently located just 2 miles from Cleveland Hopkins International Airport. Our hotel has 168 guestrooms, suites and accessible rooms as well as a fitness center and pool. Shuttle service to and from Cleveland Hopkins Airport makes getting here simple. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Tingo, Priceline, Travelocity, Hotels.com, Venere and Otel so you can book your Hilton Garden Inn Cleveland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Cleveland Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.