Renovated areas of the hotel seem very nice. Room was recently renovated with a new TV and other amenities. There were four elevators that serviced the hotel, with two of them being out of order. A third elevator that was still being used would always go to the top floor regardless of floors selected by riders. Luckily we stayed on... more

After reading the reviews on this hotel, I was quite hesitant about staying here, and almost changed the reservation. I am so very glad I did not. Yes, the hotel is under some serious renovation, but the results so far are great. The desk staff, housekeeping staff and restaurant staff were wonderful - pleasant, helpful in every way. The room... more

This hotel is mostly clean and in a good location. Short walk to Great Lakes Science Center and Rock and Roll Hall of Fame. Bathroom was very nice and so were the beds. Bad parts- windows were absolutely filthy and it made it hard to see any type of views from your room. Pool is closed and no one is... more

Wow I did not know that places like this still existed. I've never experienced a place or manager so vile and digusting. We booked this hotel because of a discount for those going to training at the Rock and Roll Hall of Fame in Cleveland. The obviously did not do any research into what type of situation they were placing... more

Just completed a 3 night stay in the Holiday Inn Select Downtown Cleveland hotel, and was very impressed. After booking the room, I discovered this site and began looking at some of the reviews posted here, and I was quite concerned and wondering what I was in for. I contemplated cancelling the reservation, however I decided to check it out,... more

We just returned yesterday from our two night stay at this hotel. Overall I would say this was a fairly decent hotel to stay at. The day staff was friendly. The pool did not have a changing room or even a changing area so it was a cold and wet trip back to the room. The pool itself was clean... more

We stopped here for a quick overnight stay. I wish that we would have stopped somewhere else. We did not realize when we checked into this hotel that it was being renovated. The price was not discounted at all and the woman at the front desk never mentioned anything about renovations. I will ask in the future before booking a... more

I just returned from this hotel. I have a list of problems! First, I had booked the room with TWO QUEEN BEDs through the national phone number for Holiday Inn. I had a receipt that said TWO QUEEN BEDS. I arrived at the property and was informed I was in a room with two double beds. They then claimed they... more

I am also a patient at Cleveland Clinic and after driving over 6 hours to get to the hotel, was so distressed we did not even stay. I agree with the some other writers that the hall ways were filthy. When we opened the door the room was so dusty and dirty feeling we could not stay. I suffer from... more