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DoubleTree by Hilton The Tudor Arms Hotel

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10660 Carnegie Avenue, Cleveland, OH 44106
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DoubleTree by Hilton The Tudor Arms Hotel
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DoubleTree by Hilton The Tudor Arms Hotel
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727 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton The Tudor Arms Hotel
See the most recent reviews
Wichita, Kansas
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visiting the Cleveland Clinic and appreciated the staff and shuttle driver, all of whom gave good advice and were very helpful. The shuttle took us to the clinic, Little Italy a few times, and other nearby areas to eat and shop. They also told us about the train to the airport which saved us quite a bit of... More 

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you so much for the great review, we greatly appreciate it. I’m happy that you enjoyed your stay and our staff was able to make your experience with us perfect. We look forward to seeing you on any future visits to the area. Thank you again. More 

Ohio
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We were attending an event at the Cleveland Museum of Art and wanted to stay nearby. The Double Tree Tudor Arms was perfect. We left our car there and took their shuttle, first to Little Italy in the afternoon and then to the Museum. Transportation was fast and convenient. We were so pleasantly surprised with the room. It was, actually,... More 

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to hear your positive feedback concerning every department. We always strive to exceed our guest expectations, and your satisfaction is important to us. We hope you will stay with us again next time you visit More 

Juneau, United States
1 review
5 of 5 stars Reviewed 1 week ago

This building was beautifully restored and the accommodations were excellent. We were also impressed by the services of the hotel and its staff. A great value for the money. We will definitely stay at the Tudor Arms again!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you so much for your review. We are delighted you had an excellent time and that you enjoyed the Hotel's amenities. Thank you also for your kind comments about our staff and service. We appreciate your feedback and look forward to welcoming you back. More 

Berkeley, California
Level Contributor
156 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are visiting the Cleveland Clinic, this hotel is most convenient and comfortable. The Art Museum and Botanical Gardens are nearby. This is a renovated historic hotel with some interesting exterior architecture and rather zippy eclectic renovations for the rooms. Not sure if all the rooms are the same but the small bathroom has a shower only but with... More 

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for your feedback regarding your stay at our hotel. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I am however very sorry that you were disappointed with some aspects of your stay. I hope you will still with us again. More 

Carbondale, Illinois
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First off. I called and was told a shuttle runs to Progressive Field. When we got there, no such thing. That's my reason for a lower review. The room was very clean and when we arrived the thermostat was turned to 64 (perfect for us!). The room was very dark and the pillows were comfortable. I can't say the bed... More 

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for taking the time to write a review of our hotel. We sincerely apologize for the inconvenience you experienced with the condition of our suite. This is not typical at our hotel, and the issue you mentioned have been discussed with our team. We always strive to provide a 5 star experience, and your satisfaction is important to... More 

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were staying at the Tudor Arms while my dad was having surgery at the Cleveland Clinic. It was an extremely stressful time for us but all of the hotel staff were AWESOME! From check in to check out and every service in between they were friendly, helpful and comforting. The shuttle allowed us to go back and forth from... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

"Wow" Thank you so much for taking the time to post your review of your recent stay with us on TripAdvisor. Your appraisal of our service team is highly appreciated. I will proudly share it with the rest of the team as it is a continuous inspiration to our pursuit of excellence in everything we do. Your patronage is highly... More 

Lakewood, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Tudor Arms/Hilton Double Tree was an incredible place to have our ceremony, reception and overnight stay. From start to finish the staff helped plan and organize the day/evening. They went above and behind to provide excellent service for not only myself (as the bride) and our bridal party, but all of our guests as well. They were easy to... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you so much for the kind words about not only the hotel, but more importantly our team members! They do strive to provide exceptional service and I'm glad to hear that their hard work doesn't go unrecognized during your wedding. I will be sure to share your comments with them. More 

Cleveland, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Tudor Arms Hotel was the perfect staycation for my birthday. My wife and I wanted to do a short get away that was not to far. We choose the Tudor Arms due to the location, historical factor and what looked like new sleeping rooms. To our surprise the venue was more than anticipated! The second floor had two beautiful... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you so much for the great review, we greatly appreciate it. I’m happy that you enjoyed your stay and our staff was able to make your experience with us perfect. We look forward to seeing you on any future visits to the area. Thank you again More 

Beecher, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights for a wedding. Our room was on the small side but was clean and quiet. The banquet hall and wedding facilities were just beautiful. The dinner was also really good. By far the best hotel staff we've encountered in a long time. Just riding in the elevator the staff went out of their way to be... More 

Was this review helpful? Yes 1
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for taking the time to write a 5 star review of our hotel. We are delighted to read your positive feedback concerning Lorenzo and kevin. We always strive to exceed our guest expectations, and your satisfaction is important to us. We hope you will stay with us again next time you visit More 

Pensacola, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have been staying at the Doubletree Tudor Arms for coming up on a month because of surgery at the Cleveland Clinic. The staff who greets us at breakfast each day has treated us like family. When you're away from home for so long and surrounded with all kinds of stress, the smiling and positive faces who... More 

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

reading your review I was very pleased to read that our Breakfast staff's efforts were demonstrated to you! We strive to make our guests feel as comfortable with us as they would at their own home. Thank you again! More 

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