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DoubleTree by Hilton The Tudor Arms Hotel

3.5 of 5 10660 Carnegie Avenue, Cleveland, OH 44106
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Certificate of Excellence 2014
DoubleTree by Hilton The Tudor Arms Hotel
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DoubleTree by Hilton The Tudor Arms Hotel
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611 reviews from our community

Traveler rating
    308
    174
    76
    36
    17
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215
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180
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, Canada
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Comfy beds, clean, reasonably priced for location, friendly staff, but... the in-room heater was noisy, and awoke me a dozen times. the outdoor A/C units emitted a steady loud drone. the flashing lights of the smoke detector (combined with the noise) made me think I was in an airport! bathroom fixtures were loose and needed repairs. If I come back... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was here for three weeks on business. When I needed anything it was attended to right away and when I wanted peace and comfort I was not bothered. The chef made personalized meals for me that were delicious(ThanksTerry!). The hotel and restaurant were clean and maintained. Given the circumstances of being stuck working in another state over the holidays... More 

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Clay, NY, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Dear Sir/Madam I was visiting Cleveland to attend an appointment at the Cleveland Clinic, with my family. When I asked the Cleveland Clinic representative to recommend a hotel for us, they gave me your name, address, and phone number. I could not be happier with their recommendation. You have a very nice hotel in great location, with fair room rates.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

It is rewarding to receive such great comments on the attentive service staff provided to ensure your wonderful stay. We appreciate your feedback and we are delighted you will stay with us on your next visit to Cleveland. More 

Valdosta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had heard mixed reviews of this property before booking. A family member absolutely hated their stay at the hotel a week prior to my stay. I loved my first four nights, only at minor inconvenience of feather pillows and duvet. My Hilton profile says no feathers. Cookies were a welcome treat. Coffee in lobby was always lukewarm, if there... More 

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of professionalism and quality of its product and for this reason your review is very troubling and will certainly be looked into. I would like to obtain some additional details regarding your experience.... More 

Cincinnati Ohio
Contributor
17 reviews 17 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really surprised that everyone we've met from valet to shuttle driver are very friendly and accommodating. The room they reserved wasn't going to comfortably accommodate a roll-a-way, so we got a lucky upgrade to a 2 room suite. #620 doesn't have a view because it looks out over the roof of a shorter part of the building.

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

thank you for sharing with Tripadvisor about your hotel experience. I am happy to read you enjoyed yourself and we were able to meet many of your expectations. Please visit us again soon! More 

Mentor, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing venue for a wedding or other large event. Truly spectacular location, event planners. Food was excellent, rooms are beautifully renovated. We would highly recommend this as a hotel and a wedding venue.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

I am delighted we were able to create a memorable stay for you and I thank you for recommending our Hotel. We appreciate your feedback and we look forward to welcoming you back More 

bethel, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

odd entrance, very small doors to get in, lots of stairs. makes it a bit difficult to bring in travel items and suitcases, etc. nice staff, quiet, nice rooms. a bit on the small side but this is a city hotel. wood floors in the rooms which look beautiful and modern but make the entire room a bit cold feeling... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you so much for the review, we greatly appreciate it. I’m happy that you like the room and the staff. I am sorry no one made you aware of the elevator near entrance of the hotel. We look forward to seeing you on any future visits to the area. Thank you again. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Clean, comfortable, modern rooms. Very large bathroom. Excellent valet service. Located about 5 miles down the street from downtown. Would definitely stay again. Breakfast was great but was not complementary which is unfortunate. Other than that, this is a nice hotel for a getaway or business stay.

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for taking the time to share your comments regarding our hotel and your recent stay experience. We appreciated your kind words regarding our rooms and location! We look forward to welcoming you back again soon. More 

newport
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was a very nice place but not without its small issues. The staff was very nice. The room was nice but very cold hard wood floors and the bathroom was way too small and difficult to maneuver in. Getting our car for $19 per night should have been PERFECT but we had to wait excessively to get it.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were... More 

Marshall MI, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I read them and was concerned. No need. I have stayed at some very nice hotels but have never experienced a hotel/staff that/who went out of their way to assure all my needs were met - and always with a smile - from desk staff to housekeeping to shuttle bus workers to valet staff... Just remember to add $19 per... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this review

"Wow" Thank you so much for taking the time to post your review of your recent stay with us on TripAdvisor. Your appraisal of our team members is highly appreciated. I will proudly share it with the team as it is a continuous inspiration to our pursuit of excellence in everything we do. Your patronage is highly valued. We will... More 

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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Address: 10660 Carnegie Avenue, Cleveland, OH 44106
Phone Number:
Location: United States > Ohio > Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio
Hotel Style:
#3 Family Hotel in Cleveland
#6 Business Hotel in Cleveland
#9 Romantic Hotel in Cleveland

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